Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 119,716 complaints for HONDA
Incident date: Jan 23, 2026
Issues with 1.5L turbo engine and fuel injector causing safety features to be disabled and flash on dashboard repeatedly, also heard of many issues with head gasket failure in this specific engine which could lead to driving in limp mode on a highway(20miles or less). These safety concerns could potentially be LIFE THREATENING if these issues occur on a highway
Incident date: Jan 23, 2026
Issues with 1.5L turbo engine and fuel injector causing safety features to be disabled and flash on dashboard repeatedly, also heard of many issues with head gasket failure in this specific engine which could lead to driving in limp mode on a highway(20miles or less). These safety concerns could potentially be LIFE THREATENING if these issues occur on a highway
Incident date: Feb 11, 2025
2022 Honda Pilot - steering wheel / front of car started to make a clanking noise when driving over speed bumps / noise started around 35k miles on odometer. Two different service appointments with Honda pointed to shocks and sway bar links; 3rd non honda service appointment found the issue to be a failing rack and pinion. 3rd service appointment replaced the rack and pinion / sound is gone and v... Read more
Incident date: Jan 23, 2026
When it rains, back up camera footage becomes hazy, unclear, blurred, unreadable- cause rain water falls on to the rear camera. So backing up becomes very difficult and unsafe, when it rains. Can’t see clearly what’s behind of the car. This is a serious safety issue.
Incident date: Jan 23, 2026
When it rains, back up camera footage becomes hazy, unclear, blurred, unreadable- cause rain water falls on to the rear camera. So backing up becomes very difficult and unsafe, when it rains. Can’t see clearly what’s behind of the car. This is a serious safety issue.
Incident date: Dec 4, 2025
The alarm and key fob system has a defect, causing me to lose my vehicle via theft. Police and insurance adjuster informed me that Honda CRV’s such as mine are vulnerable to key fob cloning and silent theft. This happened to me on December 4, 2025, between 4:56-4:59am
Incident date: May 29, 2025
I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improv... Read more
Incident date: May 29, 2025
I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improv... Read more
Incident date: Nov 24, 2002
Safety defect in my 2021 Honda CRV. Until 11/23/2025 the rearview camera had perfect view. 11/24/2025, camera view became obstructed by the camera Lense black rim in the permanent housing. On 11/28/2025 saw my local mechanic. Told after visual inspection that the lense had slipped down in the housing. This would have to be repaired by Honda. Appt.11 AM on 12/18/2025 at Crown Honda Pinellas Park... Read more
Incident date: Dec 1, 2025
Problem with the CV joints on the Honda Prologue, clicking noise when you turn the vehicle. Honda replaced the defective part first time this happened but now it's back again, and it's only one year since I leased the car.
Incident date: Jan 1, 2022
The fuel gauge, odometer, and trip meter portion of the instrument cluster functions only intermittently. In most instances, the display turns on but shows scrambled, incorrect, or misleading information. This defect has created multiple situations in which we were unaware that the vehicle was close to running out of fuel, placing us at risk of becoming stranded in remote areas of our state (New M... Read more
Incident date: Jan 23, 2026
At 17,000 miles and 17 months of ownership the car started clattering badly on startup. The check engine light came on as well as an advisory that there might be an emissions problem, and to take the car to the dealer. We had it towed in (inconvenient as we were out of town). The problem was diagnosed as faulty fuel injectors which are being replaced under warranty. We were told this is not an unc... Read more
Incident date: Jan 23, 2026
At 17,000 miles and 17 months of ownership the car started clattering badly on startup. The check engine light came on as well as an advisory that there might be an emissions problem, and to take the car to the dealer. We had it towed in (inconvenient as we were out of town). The problem was diagnosed as faulty fuel injectors which are being replaced under warranty. We were told this is not an unc... Read more
Incident date: Dec 1, 2025
It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manuf... Read more
Incident date: Dec 1, 2025
It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manuf... Read more
Incident date: Dec 1, 2025
It's a noise coming from the front of both tires; it's a very, very unpleasant noise that's a little frightening because it's in the suspension area of the tires, and it sounds like something could break. The noise is also very loud and quite annoying. It's uncomfortable to drive with that noise all the time; it's constant when turning left or right. I'm trying to figure out if it's a manuf... Read more
Incident date: Jan 20, 2026
Rear trailing arm mount rusted out frame , had have towed to my house , not drivable and its only vehicle i have
Incident date: Nov 28, 2025
Car has been serviced at same dealership I purchased from. All service up to date, Gas type shell gas brand used 95% of the time. (Noticed November 2025)issue a month after recommended transmission flush and an engine oil change. Rough idling (especially when temp below 60⁰) and almost like a miss fire when driving. No check engine light, and dealership had vehicle for two days but claimed unabl... Read more
Incident date: Jan 17, 2026
75k miles on the engine, routine 5k oil change intervals, rod bearing failure.
Incident date: Oct 15, 2025
My Steering rack started making a ticking noise every time i turn my wheel at 3 thousand miles. I talk to the delar tech about it he said we have alot of issues with those they can replace under warranty but still its gonna start marking the same noise because they dont have a permanent solution for it.
Incident date: Oct 4, 2021
On 10/03/2021 I was driving on the road and they car started acting up and the lights on the dashboard all start light up, so I drove to the dealer did a diagnosis on the car came out To be misfire and piston ring 4 fault. So I did the repair that are required for me to operate my vehicle safely. So four years later Honda did the recall. I submitted my documentation and repair receipt. Honda at f... Read more
Incident date: Sep 2, 2025
The car failed inspection due to rust which had formed at the attachment points where the body is bolted to the chassis. The importance of this location made this rust a severe safety risk. The problem existed on both left and right sides of the vehicle. The fact that water was channeled to these locations with no opportunity for drainage or rust protection is a clear design flaw. The vehicle had ... Read more
Incident date: Jan 17, 2026
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Jan 17, 2026
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Jan 17, 2026
At first they said I needed a new battery. Thats why all the sensors were going off. I got a new battery and the sensors keep going on and off intermittently. The sensors going off are; hillside, steering assist, brake, brake system, tpms, and collision. It will clear and work for a day or 2 and then come back.
Incident date: Jan 21, 2026
Coming down a ramp in parking deck with right foot lightly riding the brake pedal to control the car’s descent when all of a sudden the vehicle accelerated full throttle as if the gas pedal had been “floored.” The acceleration was so intense that it drove my body backward into my seat and pulled my foot off the brake. At this point, the only control I had was my hands on the steering wheel.... Read more
Crash
Incident date: Nov 5, 2025
I own a 2019 Honda Ridgeline rtl. I presently have 66000 miles and am having issues with my engine emmision system, the number 2 sensor keeps going off and on and fuel rpm at 1.5 make my truck sputter until it gets pass 2 rpms. The lights going off and on! And the media system goes from music to GPS and volume goes up and down spontaneously! Honda in Calhallen Texas say no recalls on it! Not s... Read more
Incident date: Nov 5, 2025
I own a 2019 Honda Ridgeline rtl. I presently have 66000 miles and am having issues with my engine emmision system, the number 2 sensor keeps going off and on and fuel rpm at 1.5 make my truck sputter until it gets pass 2 rpms. The lights going off and on! And the media system goes from music to GPS and volume goes up and down spontaneously! Honda in Calhallen Texas say no recalls on it! Not s... Read more
Incident date: Nov 5, 2025
I own a 2019 Honda Ridgeline rtl. I presently have 66000 miles and am having issues with my engine emmision system, the number 2 sensor keeps going off and on and fuel rpm at 1.5 make my truck sputter until it gets pass 2 rpms. The lights going off and on! And the media system goes from music to GPS and volume goes up and down spontaneously! Honda in Calhallen Texas say no recalls on it! Not s... Read more
Incident date: Jan 23, 2026
There is a clunking, clicking or ratcheting noise when turning left or right. Reported issue to dealer multiple times. They replaced a CV axle on one side, but shortly after the other the noise came back. Dealer mechanic stated that Honda acknowledges the issue but there is not a fix at this time because spare parts have the same defect.
Incident date: Jan 23, 2026
This is a new vehicle with around 800 miles purchased in early December, 2025. I started the vehicle and let it warm up at least 10 minutes. I was able to drive to my destination around 5 miles from home. 20 minutes later when I planned to drive home, many dashboard lights came on with some flashing and one beeping. Vehicle started but was cold and limp. Would not accelerate beyond around 20 m... Read more
Incident date: Jan 23, 2026
This is a new vehicle with around 800 miles purchased in early December, 2025. I started the vehicle and let it warm up at least 10 minutes. I was able to drive to my destination around 5 miles from home. 20 minutes later when I planned to drive home, many dashboard lights came on with some flashing and one beeping. Vehicle started but was cold and limp. Would not accelerate beyond around 20 m... Read more
Incident date: Jan 23, 2026
This is a new vehicle with around 800 miles purchased in early December, 2025. I started the vehicle and let it warm up at least 10 minutes. I was able to drive to my destination around 5 miles from home. 20 minutes later when I planned to drive home, many dashboard lights came on with some flashing and one beeping. Vehicle started but was cold and limp. Would not accelerate beyond around 20 m... Read more
Incident date: Feb 2, 2025
My steering computer is bad. The steering wheel goes the opposite way. I’ve taken it to the dealership and they’re saying that the computer software and the whole computer needs to be replaced and affects how the way the car steers and is aligned.
Incident date: Feb 2, 2025
My steering computer is bad. The steering wheel goes the opposite way. I’ve taken it to the dealership and they’re saying that the computer software and the whole computer needs to be replaced and affects how the way the car steers and is aligned.
Incident date: Jan 15, 2026
The CVT transmission, which is part of the vehicle’s powertrain system, experienced a premature failure. The vehicle became inoperable and was in an unsafe location, so the police had to tow it. I am not sure if a police report was issued. The tow resulted in extensive impound fees. The transmission is available for inspection upon request. The failure caused loss of power and unpredictable ope... Read more
Incident date: Jan 1, 2025
Vehicle is experiencing sticky steering. Same as discovered in recall report 24V-744. A ton of 10th generation owners are experiencing the same exact problems. You have over 1,200 reports on record for the 10th generation years. Please do something about this, it would be easy to add additional years into the report and get Honda to fix these cars before more people get hurt.
Incident date: Nov 15, 2025
I was in an accident due to the recall. I paid for the steering rack replacement as Honda dealership refused to replace it. I need reimbursement for replacing this part
Crash
Incident date: Jan 23, 2026
I was driving down the freeway and all of a sudden there was a spontaneous, loud-bang, and explosion-like shattering of my moonroof/sunroof. I didn't know what happened initially but heard glass shards sliding around the roof. I slid the cover slightly open and could see the shattered glass. I drove home and discovered a hole in the glass. Im attaching pictures of what I saw. I got home and search... Read more
Incident date: Dec 29, 2025
The engine cylinder head developed a crack causing coolant leak, causing the coolant system to lose fluid. The leak originated from a hairline crack in the cylinder head, which has been confirmed by an independent, certified mechanic. The vehicle remained drivable initially, but a loss of coolant could lead to engine overheating, and catch on fire or smoke creating a potential safety hazard for th... Read more
Incident date: Jun 28, 2025
2016 Honda Accord- The audio navigation unit creates loud screeching noise even when volume is turned down to 0, making the car impossible to drive. I had to remove the fuse to disable the unit which also resulted downing the car backup camera as the whole display unit went down. I placed order in July 2025 and got delivering of back order unit in Dec 2015 after 6 months of wait. Rep... Read more
Incident date: Jan 23, 2026
Clicking coming from Axle when making sharp turns left or right, Took to Honda dealership and was told there is no fix for this issue currently and it would be something i have to live with.
Incident date: Jan 16, 2026
1. the vehicle has stalled twice now. both times when i tried to accelerate. 2. the vehicle is having problems starting 3. the starter was replaced once before but now i wonder if it was related to the fuel pump 4. there is a fuel pump recall on 2018 Hondas but mine is not part of it 5. the vehicle has issues when i come to a complete stop, sometimes the car seems like it doesn't want to accelerat... Read more
Incident date: Jan 23, 2024
The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the Forward Collision Avoidance message was displayed. The vehicle was taken to the dealer. The contact was informed that the radar sensor, located on the front bumper, indicated that the vehicle was involved in a crash. The contact stated that the ve... Read more
Incident date: Jan 23, 2024
The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the Forward Collision Avoidance message was displayed. The vehicle was taken to the dealer. The contact was informed that the radar sensor, located on the front bumper, indicated that the vehicle was involved in a crash. The contact stated that the ve... Read more
Incident date: Jan 14, 2026
The fuel injector valves started leaking resulting in a P0172 Rich Fuel mixture diagnostic code. When fuel injector valves leak gasoline into the engine oil it can cause an engine fire, severe damage to the engine and catalytic converter. My daughter was driving the car when this happened which makes me very upset that a known safety issue has not been addresses by the NHTSA or Honda. This effects... Read more
Incident date: Jan 14, 2026
The fuel injector valves started leaking resulting in a P0172 Rich Fuel mixture diagnostic code. When fuel injector valves leak gasoline into the engine oil it can cause an engine fire, severe damage to the engine and catalytic converter. My daughter was driving the car when this happened which makes me very upset that a known safety issue has not been addresses by the NHTSA or Honda. This effects... Read more
Incident date: Jan 14, 2026
The fuel injector valves started leaking resulting in a P0172 Rich Fuel mixture diagnostic code. When fuel injector valves leak gasoline into the engine oil it can cause an engine fire, severe damage to the engine and catalytic converter. My daughter was driving the car when this happened which makes me very upset that a known safety issue has not been addresses by the NHTSA or Honda. This effects... Read more
Incident date: Nov 1, 2025
The seat belt alarm keeps going off as if the seat belt is not buckled even though it is buckled. The first issue was when I had the car less than a yr. The middle row right side had this problem and the dealer replaced the seatbelt. Now at 38k miles, the middle row middle seat started to have the same issue. Also, the middle row on the right side would occasionally alarm as well but not as consta... Read more
Incident date: Nov 1, 2025
The seat belt alarm keeps going off as if the seat belt is not buckled even though it is buckled. The first issue was when I had the car less than a yr. The middle row right side had this problem and the dealer replaced the seatbelt. Now at 38k miles, the middle row middle seat started to have the same issue. Also, the middle row on the right side would occasionally alarm as well but not as consta... Read more