Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jul 22, 2026
Car shifted on its own from drive to park right after warning lights stating Electrical Parking System then Emissions the Transmission came on while in stop and go traffic. Car had just come back from Acura mechanic 4 hours earlier as these warning lights had come when starting car. Immediately had car towed to dealership.
Incident date: Jul 22, 2026
Car shifted on its own from drive to park right after warning lights stating Electrical Parking System then Emissions the Transmission came on while in stop and go traffic. Car had just come back from Acura mechanic 4 hours earlier as these warning lights had come when starting car. Immediately had car towed to dealership.
Incident date: May 12, 2026
Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.
Incident date: May 12, 2026
Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.
Incident date: May 12, 2026
Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.
Incident date: Jul 22, 2026
Recently my car has had a series lights come on including 4wd fault, pre-colliosion assist not available, service advance trac, hill start assist warning, and something with the brakes when in reverse. I took it to the dealer and they said it's something electrical that will need parts, and further investigation with removing the seats. That will be another day. Today, while driving with my son in... Read more
Incident date: Jun 6, 2026
The contact owns a 2019 Ram 5500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a certified mechanic to be diagnosed. The mechanic associated the failure with the diesel pump. The mechanic informed the contact that the diesel pump was previously replaced with a generic part. The contact stated that a recall associated with the failure... Read more
Incident date: Jul 13, 2026
Hello, We have 46224 miles on the car currently. A couple of weeks back the whole battery died. Tesla replaced the battery and we picked up the car this past Friday, the XXX. After picking up the car the driver's seat does not slide. I looked it up online on the Tesla website as well as on the app and at both the places it was strongly recommended to bring the car back to Tesla as the problem wa... Read more
Incident date: Jul 22, 2026
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and ... Read more
Incident date: Jul 7, 2026
[XXX], XXX Volkswagen America Volkswagen Customer CARE 3800 Hamlin Road Auburn Hills, MI 48326-2829 Reference: VW Tiguan 2026. Dashboard reflection on both lateral mirrors creates a Hazardous Visual Obstruction. Dear all, I’m a loyal client with my second lease with Volkswagen. Few weeks ago, me and my wife leased two Tiguan SE R Line Black 2026, the vehicles are great, however there is manuf... Read more
Incident date: Jul 8, 2026
while executing a right turn from a stop the powertrain lost power and the car slowed before accelerating normally
Incident date: Jun 23, 2026
While accelerating from a stop the powertrain briefly lost power and the car slowed before accelerating normally
Incident date: Jul 13, 2026
I was driving down Car highway 395, at highway speed, when my vehicle suffered a sudden and catastrophic engine failure with no warning. The engine began to shutter and knock and I lost power. The check engine light then came on. I was able to quickly pull over and the vehicle shuttered to a stop and would not start. I and my family were stranded on the side of the highway in a remote area for hou... Read more
Incident date: Jul 13, 2026
The contact owns a 2010 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated, and smoke was coming from under the front passenger’s side hood. The vehicle was driven to the residence and parked. The contact stated that moments later, smoke and flames were coming from underneath the hood of the vehicle, and the Fire Department was cal... Read more
Fire
Incident date: Jul 13, 2026
The contact owns a 2010 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated, and smoke was coming from under the front passenger’s side hood. The vehicle was driven to the residence and parked. The contact stated that moments later, smoke and flames were coming from underneath the hood of the vehicle, and the Fire Department was cal... Read more
Fire
Incident date: Jun 6, 2026
There is an ongoing problem with the electric power steering on my 2018 Honda CR-V that has begun malfunctioning. The steering sticks near the center position and requires additional force before it releases. When it releases, the steering changes from tight to loose, making it easy to overcorrect. It sometimes feels as though gears are catching inside the steering system. There is also a clickin... Read more
Incident date: May 30, 2026
Make and Model of my car was recalled for a faulty Fuel Pump System, however my car was never listed as being one of those recalled, my fuel has now gone out due to this and I should be able to have this repaired. Car stalled in the middle of a busy intersection, will work once jumped, battery and alternator were both tested.
Incident date: Jul 20, 2026
I was stuck on the Hot way for 45 minutes cause my car was heating up. It’s been in shop four times for heating up on the fourth time I took it in. I was stocked because my electrical started going out. The speedometer started just going around my electrical on my dash started going from heat to cold my seat controls then it started of the dash panel are going to ABS and going to different thing... Read more
Incident date: Jul 17, 2026
I was stuck on the Hot way for 45 minutes cause my car was heating up. It’s been in shop four times for heating up on the fourth time I took it in. I was stocked because my electrical started going out. The speedometer started just going around my electrical on my dash started going from heat to cold my seat controls then it started of the dash panel are going to ABS and going to different thing... Read more
Incident date: Jul 17, 2026
My vehicle is losing power from the battery showing battery needs to recharge and its full charged have to turn interior lights off
Incident date: May 28, 2026
My vehicle is losing power from the battery showing battery needs to recharge and its full charged have to turn interior lights off
Incident date: Jan 2, 2026
The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.
Incident date: Jan 2, 2026
The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.
Incident date: Jul 22, 2026
The contact owns a 2026 Toyota Sequoia Hybrid. The contact stated that while driving 60 MPH on the interstate, there was a loud popping sound coming from the sunroof, and the sunroof glass shattered. The vehicle was taken to the dealer, where it was diagnosed and determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and inform... Read more
Incident date: Jul 22, 2026
while accelerating from a stop the powertrain briefly lost power and the car slowed before accelerating normally
Incident date: Apr 17, 2026
My vehicle gave my a check engine light after acceleration.I had it towed to a shop they checked everything in said they didn't see anything.So I drove it with no issues for about 5 months.I was driving to work in the truck lost power.I had it towed home.I has a crank no start.That's where I am with.
Incident date: Jul 18, 2026
VEHICLE & PURCHASE DETAILS: 2018 Jeep Grand Cherokee (3.6L V6 Pentastar Engine). Purchased on/around April 27 in agreement with my credit union. INCIDENT & DEFECT DESCRIPTION: Upon taking delivery, the vehicle immediately displayed diagnostic warning codes. The selling dealer attempted diagnosis/repair for a week before directing me to take it to Bonham CDJR in Bonham, TX. Bonham CDJR cleared th... Read more
Incident date: Jul 20, 2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. T... Read more
Incident date: Jul 21, 2026
The vehicle has experienced a pattern of recurring electrical failures beginning shortly after purchase, involving driver door controls (window, lock, mirror, and interior lighting functions), which have required four separate repair attempts over approximately three years, including replacement of a door module, a wiring harness, and a door switch assembly. Despite these repairs, the same driver ... Read more
Incident date: Apr 1, 2026
This model of Jeep has a documented history of having software problems that occur resulting in huge safety issues. I am filing this report because Jeep has not successfully solved this issue leading to regular ongoing safety concerns. Jeep themselves have issued several STAR reports on this, and a simple internet search will show thousands upon thousands of posts of owners with recurring issues... Read more
Incident date: Jul 20, 2026
I WAS IN A HEAD ON COLLISION AND SEAT BELT DIDN'T HOLD ME IN PLACE AND AIRBAG DID NOT DEPLOY. I HIT THE STEERING WHEEL.
Crash
1 injured
Incident date: Jul 9, 2026
The contact called on behalf of a Federal Agency that owned a 2019 Ford F-350. The contact stated that while driving 55 MPH, the check engine warning light illuminated, and the message "Reduce Power Mode" was displayed. The driver pulled over to the side of the road, and the vehicle shut off. The driver became aware of smoke coming from underneath the hood of the vehicle. The driver opened the hoo... Read more
Fire
Incident date: Jul 9, 2026
The contact called on behalf of a Federal Agency that owned a 2019 Ford F-350. The contact stated that while driving 55 MPH, the check engine warning light illuminated, and the message "Reduce Power Mode" was displayed. The driver pulled over to the side of the road, and the vehicle shut off. The driver became aware of smoke coming from underneath the hood of the vehicle. The driver opened the hoo... Read more
Fire
Incident date: Jul 9, 2026
The contact called on behalf of a Federal Agency that owned a 2019 Ford F-350. The contact stated that while driving 55 MPH, the check engine warning light illuminated, and the message "Reduce Power Mode" was displayed. The driver pulled over to the side of the road, and the vehicle shut off. The driver became aware of smoke coming from underneath the hood of the vehicle. The driver opened the hoo... Read more
Fire
Incident date: Apr 2, 2026
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle suddenly lost motive power and stalled, and the vehicle went into LIMP Mode. The check engine warning light was illuminated. The driver was able to safely move the vehicle to the side of the road. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was inform... Read more
Incident date: Jul 22, 2026
SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision. CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyunda... Read more
Incident date: Jul 10, 2026
Hi, I had to transport a few lumber pieces that did not fit into the trunk of my Kia EV6, so I had to leave the hatch open (I pulled it down as far as possible and secured it via a rope against the latch). When I started driving the car started beeping frantically, but allowed me to drive. When I crossed an intersection traffic came to a temporary halt, and when I came to a stop my Kia all of a su... Read more
Incident date: Jul 10, 2026
When the fuel gauge reads 1/4 of a tank or less the car stalls sporadically and comes to a jerking stop. This causes the cars behind us to either slam on their brakes or swerve to avoid hitting us. We reported this to our local BMW dealer and were told this is a known issue on many models, including ours. However, our car was not included in the existing recalls, so we could either pay for a dia... Read more
Incident date: Jul 10, 2026
The second row of seats folds down and forward while driving, whether or not someone is sitting in them. This feels very unsafe, and I am concerned about how well someone would be restrained by the seat belt in the event of an accident.
Incident date: Jul 14, 2026
The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle stalled and failed to stop immediately. The traction control, ABS, and brake warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the calipers, rotors, and brake pads needed to be replaced. The vehicle was not repaired. T... Read more
Incident date: Jul 14, 2026
See attached document for complaint.
Incident date: Jul 14, 2026
See attached document for complaint.
Incident date: Jun 12, 2025
The contact owns a 2025 Forest River Wildwood. The contact stated that the door on the trailer could be wiggled from the inside and was not properly secured to the trailer. The contact saw sawdust near the heating system after removing the propane service cover, and the water heater overheated. The front left side of the trailer was fractured due to the screws rusting and fracturing from water lea... Read more
Incident date: Jul 1, 2026
A/C shuts off after 30-45 minutes of running cold. It’s clear from the amount of condensation after I park, that the evaporator core is freezing due to a faulty temperature sensor
Incident date: Jul 20, 2026
Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.
Incident date: Jan 5, 2026
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 40 MPH, the vehicle abruptly lost power, decelerated and stalled. The contact was able to maneuver the vehicle off the road and parked the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the driveshaft had sheared off inside the shaft and the vehicle was undrivable and informed the... Read more
Incident date: Jan 5, 2026
The contact owns a 2019 Ford F-150. The contact stated that while driving approximately 40 MPH, the vehicle abruptly lost power, decelerated and stalled. The contact was able to maneuver the vehicle off the road and parked the vehicle. The vehicle was later towed to the local mechanic who diagnosed that the driveshaft had sheared off inside the shaft and the vehicle was undrivable and informed the... Read more
Incident date: Jul 21, 2026
engine light on solid. replaced per code solenoid purge sensor. after a month light back on. Replaced per code solenoid purge sensor. Light came back on after 3 wks. Went to Ford dealership. Says coolant leaked into cylinders. Out of warranty 91,000 miles. Over 7 yrs, 84,000 miles. Need to replace engine at my expense. Seems unfair. I'm elderly and like most people these days on fixed bu... Read more
Incident date: Jul 21, 2026
Just bought brand new 2026 Subaru Uncharted GT, noticed the headlights flicker or shake a lot while driving especially when going over slightly bumpy roads. It’s very distracting to me as a driver and I would think to other drivers in front of me or opposing drivers. No specific lights or warnings come on when this happens. I have read online that many drivers have the same issue with their Suba... Read more
Incident date: Jul 19, 2026
Our 2025 VW Altas had several engine lights come on at the same time after parking and would not shift out of neutral. Towed to the nearest VW for service and they stated it needed a transmission replacement. This vehicle had less than 16k miles.