Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Apr 13, 2026
3rd time I experienced this, I took ownership of this car after my dad passed away and since that time this has happened 3 times...When required to brake hard the engine rev's and pulls the car forward, it almost like the ABS system is kicking in as things vibrate and the engine accelerates and pulls the car forward, THis last time it happened it actually pulled me into the intersection and almost... Read more
Incident date: Apr 11, 2026
Merging from a stop into traffic and suddenly a loud bang from under car and unable to accelerate. Able to move to shoulder while coasting. Failure was found to be the passenger side driveshaft. The CVT version of my car has an open recall, but mine is a manual. Seems like an attempt to carve out part of the recall to save a buck by Honda.
Incident date: Mar 13, 2026
Turbo charger failed at 107,000 miles, rendering the car unable to maintain highway speed. This made it difficult to stay with the flow of traffic putting the driver at risk for an accident. There were no warning lights prior to the event. The turbo charger was replaced at owners expense by a dealer in Montana so I am not sure the original part is available for inspection.
Incident date: Apr 12, 2026
This is the fifth time the auto engine shutoff failed to restart after I stopped my car at a stoplight or traffic. This results in potential rear ended accident as one time it stopped in the middle of traffic on the freeway, another time the car behind me at a right turn light that turned from red to green almost rear ended me. No, I brought the car to Honda dealership and they said no problems. B... Read more
Incident date: Apr 11, 2026
The automatic emergency brakes deployed for no reason while I was driving through traffic. There was nothing in the road and nothing that should have triggered the emergency brakes. It could have caused an accident
Incident date: Apr 11, 2026
The automatic emergency brakes deployed for no reason while I was driving through traffic. There was nothing in the road and nothing that should have triggered the emergency brakes. It could have caused an accident
Incident date: Apr 1, 2026
Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic
Incident date: Apr 1, 2026
Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic
Incident date: Apr 13, 2026
The contact owns a 2025 Honda Pilot. While the contact’s wife was driving approximately 70 MPH, the steering wheel became extremely difficult to turn in either direction. The driver was able to forcefully steer the vehicle over to the shoulder. After turning off and restarting the vehicle, the steering failure was self-corrected, and the vehicle operated normally. The driver was able to continue... Read more
Incident date: Jan 28, 2026
Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “sto... Read more
Incident date: Apr 5, 2026
Problem presented in April 2026 at 34,300 miles on odometer. The vehicle steering sticks or locks at the 12 o'clock position at highway speeds. A high degree of effort is required to overcome the steering stiction resistance to make small steering adjustments to maintain vehicle course. This anomaly results in overshooting the desired steering adjustment which could potentially cause a accident ... Read more
Incident date: Apr 12, 2026
The backup camera suddenly stopped working properly The image and colors are distorted.
Incident date: Dec 31, 2023
In the afternoon hours of [XXX]; my wife, 2 children and I were traveling away from Pageland, SC on [XXX] . My wife was driving the vehicle and hit a pothole on right side of our lane. This caused both driver and passenger side curtain airbags to deploy. Upon exiting the vehicle no visible damage was found other than a leaky passenger side front tire. This incident jeopardized the safety of ev... Read more
Incident date: Dec 31, 2023
In the afternoon hours of [XXX]; my wife, 2 children and I were traveling away from Pageland, SC on [XXX] . My wife was driving the vehicle and hit a pothole on right side of our lane. This caused both driver and passenger side curtain airbags to deploy. Upon exiting the vehicle no visible damage was found other than a leaky passenger side front tire. This incident jeopardized the safety of ev... Read more
Incident date: Dec 2, 2025
Head gasket/coolant leak. Dec 2 2025 my car started sputtering so I went into the AutoZone to use an obd2 reader for the check engine light. The code showed cylinders 2 and 3 were misfiring. I took it to the Honda dealership to fully diagnose the issue, they told me I needed new spark plugs but also that my coolant was low (they didn’t bring any concern for this) and just topped it off. They to... Read more
Incident date: Apr 4, 2026
My Bluetooth would not connect to my infotainment system. My android auto then could not connect. I'm told by the honda service tech that from time to time when the system updates we would need to do a factory reset to align the latest update with the phone. That's what I did, and the screen came on but said contact dealership. The screen was blank otherwise and had no power to it, not radio n... Read more
Incident date: Mar 9, 2026
My 17 year old drives this car and has suddenly stalled and gone into limp mode 3 separate times (twice on busy highway) with no warning or codes provided. Most recently the vehicle alerted of overheating. After a couple trips to mechanic it was determined that head gasket is going out. It seems that this is a very common problem with this vehicle and an extreme safety hazard. Especially with you... Read more
Incident date: Apr 1, 2026
I was stopped at a stop light on a very busy road. The vehicle went into Auto Idle shut down. When the light turned green, I attempted to press the gas but the engine was completely stalled and would not restart. I had to put the vehicle in park, turn off the vehicle, and completely restart it for the vehicle to be able to successfully clear the busy intersection. After this incident, the vehicle ... Read more
Incident date: Jan 14, 2026
There are no lights on the dash or any kind of notification of this issue. The issue is the “sticking” of the steering wheel. It sometimes gets stuck while driving and applied force to the wheel in any direction is the only thing to fix it. It is a very dangerous defect of the car and can cause serious injury to the driver and or others around. It has been an ongoing issue. There is already a ... Read more
Incident date: Apr 1, 2026
My car issues a emissions systems problem, upon bringing it to the dealer it was identified that the fuel injector system failed. This is a known issue with 2019 Honda Odysseys. Upon running the VIN on my vehicle, it was found it does not qualify under the extended warranty even though this is a known issue.
Incident date: Apr 12, 2026
Over the past couple of months the the vehicle has been "throwing" misfiring cylinder errors, particularly cylinder 4 (P0304) and every once in a while cylinder 1 (P0301), and a catalytic converter bank 2 error (P0430). Last week, I filled up with premium fuel and added a catalytic cleaner. This eliminated the P0430 error and reduced the frequency of the P0304 error. Yesterday ([XXX]) we were d... Read more
Incident date: Jul 1, 2025
The contact owns a 2015 Honda CR-V. The contact stated that while driving at various speeds, the vehicle stalled unexpectedly. The failure also occurred several times while stopped at a stoplight. The vehicle was taken to the local mechanic and a dealer; however, neither was able to determine the cause of the failure. The contact was informed that no fault codes were retrieved. The cause of the fa... Read more
Incident date: Jan 6, 2026
I am experiencing an ongoing issue with my 2018 Honda Accord LX 1.5L where multiple warning lights on the dashboard illuminate simultaneously without warning, often described as the dash lighting up “like a Christmas tree.” These lights include (but are not limited to) collision mitigation braking system, road departure mitigation, adaptive cruise control, power steering, and other safety-rela... Read more
Incident date: Mar 22, 2026
When driving.car I hear crackling noice. I did research it has to do with electrical wiring under the dash. It effects all information on the display screen can not access maps direction phone calls won't work,effect radio from working,causes panel lights not to work heater & AC display information won't work caused ac & heater not working. Defrost won't work caused windshield to fogged up could n... Read more
Incident date: Mar 12, 2024
The outside mirrors had a recall for potential detachment. My driver's side mirror detaches sometimes even after the replacement. When I contacted Honda over this issue, they told me that they can't take my complaint and I should go back to the dealer which replaced it.
Incident date: Mar 11, 2026
There is a clicking sound coming from what I’m told is the cv joint/axel. It is a loud and more noticeably louder and especially troubling when reversing. Purchased this vehicle less than 3months ago with only 12,000 miles on it.
Incident date: Mar 11, 2026
There is a clicking sound coming from what I’m told is the cv joint/axel. It is a loud and more noticeably louder and especially troubling when reversing. Purchased this vehicle less than 3months ago with only 12,000 miles on it.
Incident date: Apr 9, 2026
On April 9, 2026, my daughter came in from school and parked her Honda Pilot at about 5:10PM. At about 7:03PM, my wife and I were sitting outside and heard a loud POP, it sounded like a car backfiring. I went to investigate and saw a little smoke and a small orange glowing piece of something on the ground under the vehicle towards the front of the vehicle. I grab a fire extinguisher from my work ... Read more
Fire
Incident date: Apr 9, 2026
On April 9, 2026, my daughter came in from school and parked her Honda Pilot at about 5:10PM. At about 7:03PM, my wife and I were sitting outside and heard a loud POP, it sounded like a car backfiring. I went to investigate and saw a little smoke and a small orange glowing piece of something on the ground under the vehicle towards the front of the vehicle. I grab a fire extinguisher from my work ... Read more
Fire
Incident date: Apr 9, 2026
On April 9, 2026, my daughter came in from school and parked her Honda Pilot at about 5:10PM. At about 7:03PM, my wife and I were sitting outside and heard a loud POP, it sounded like a car backfiring. I went to investigate and saw a little smoke and a small orange glowing piece of something on the ground under the vehicle towards the front of the vehicle. I grab a fire extinguisher from my work ... Read more
Fire
Incident date: Feb 8, 2026
I own a 2025 Honda Prologue Touring. I have a Clicking and popping noise coming from the CV axel on both sides when turning. It seems to be getting worst as I keep driving. The clicking from the CV joint has become unbearable.
Incident date: Jan 12, 2026
Since January 15, 2026, our Honda Odyssey has experienced a persistent and unresolved infotainment system failure affecting critical functions, including the rear-view camera. The issue has been reported across three separate service visits (January 15, March 6, and March 26, 2026), during which attempted repairs—including wiring adjustments, battery replacement, and amplifier replacement—fail... Read more
Incident date: Mar 25, 2026
Leaking from the roof and tail gate caused the electronic control modules in the sliding door and rear gate to fail.
Incident date: Mar 25, 2026
Leaking from the roof and tail gate caused the electronic control modules in the sliding door and rear gate to fail.
Incident date: Apr 10, 2026
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediat... Read more
Incident date: Apr 10, 2026
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediat... Read more
Incident date: Nov 26, 2024
I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel p... Read more
Incident date: Nov 26, 2024
I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel p... Read more
Incident date: Nov 26, 2024
I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel p... Read more
Incident date: Jan 15, 2026
I cannot even drive my car anymore, the speakers play non stop static noise that is so loud it scared my child and almost caused me to get into an accident having super sensitive ears. I had to pull over to wait for help. It’s not fair for any of us to have to pay over a grand for a failing head unit caused from poor manufacturing and simply the way the car was designed. Pulling the fuse is the ... Read more
Incident date: Jul 1, 2024
After filling up with fuel my vehicle wreaks of gasoline fumes for hours in the passenger compartment. There are no warning lights or open recalls. Issue is common it looked up online. This started about a year after owning the vehicle.
Incident date: Mar 20, 2026
The radar is broken leaving all ADAS unusable in addition to no option to use cruise control.
Incident date: Mar 20, 2026
The radar is broken leaving all ADAS unusable in addition to no option to use cruise control.
Incident date: Mar 20, 2026
The radar is broken leaving all ADAS unusable in addition to no option to use cruise control.
Incident date: Apr 14, 2023
the auto high beam system is overly sensitive. lights flicker when a street sign is detected. dealer checked this issue and said the door switch was bad and replaced it. problem still exists. this makes night driving distracting and dangerous. no warning lamps or messages are shown on instrument panel.
Incident date: Sep 1, 2021
When Tpms light comes on, all safety features including cruise control become disabled. Lane assist and collision safety features become disabled. On top of that, I have had Honda look at my rear end after they replaced a rear upper control arm after being in a ditch and at 246,000 current miles, I have replaced my tires 16 times due to the rear tires ripping the tread off between 10-15k. If ther... Read more
Incident date: Sep 1, 2021
When Tpms light comes on, all safety features including cruise control become disabled. Lane assist and collision safety features become disabled. On top of that, I have had Honda look at my rear end after they replaced a rear upper control arm after being in a ditch and at 246,000 current miles, I have replaced my tires 16 times due to the rear tires ripping the tread off between 10-15k. If ther... Read more
Incident date: Sep 1, 2021
When Tpms light comes on, all safety features including cruise control become disabled. Lane assist and collision safety features become disabled. On top of that, I have had Honda look at my rear end after they replaced a rear upper control arm after being in a ditch and at 246,000 current miles, I have replaced my tires 16 times due to the rear tires ripping the tread off between 10-15k. If ther... Read more
Incident date: Apr 11, 2026
Started vehicle this morning and part of led digital dash cluster display (odometer, fuel, temperature, trip, miles) goes blank and wouldn't recover. Shut down and restarted and lcd display then had glitches where it wouldn't display correctly, partially incomplete. According to forums and Google searches, this is a known problem due to honda bad solder joints (also dealer admit on a post). Bad as... Read more
Incident date: Apr 2, 2026
Engine has rod bearing knock noise. Transmission has a torque converter issue, acts up once in a while when shifting from park to drive or reverse.