Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jul 25, 2026
On [XXX] I bought an RV from Camping World in CO. At the time of purchase, I was not informed that any of the tires installed on the vehicle were retread tires, nor was I told that a retread tire size 245/70R19.5 had been installed on the front steering axle of a passenger vehicle. On [XXX], while traveling from Arizona back to Colorado, the front passenger-side tire suffered a catastrophic failur... Read more
Incident date: Jul 24, 2026
On June 7, 2026, I was driving westbound on I-290 in the leftmost lane in a 2024 Tesla Model Y. I recall FSD (Supervised) was engaged and making a lane change into the left lane. Instead of settling in the lane, the vehicle continued left and struck the divider/median. I braked. The vehicle then bounced back and moved right toward a large truck and collided. I did not receive a takeover warning be... Read more
Crash
1 injured
Incident date: Jul 24, 2026
The electronic throttle control, vehicle speed control, and powertrain/transmission control system failed. When I press the pedal to accelerate there was no power. However I did not lose power to the vehicle as I can see the vehicle was in Drive mode but was not moving forward. I was on a decline hill and the decline helped me go downwards before a truck could hit me. This total loss of accelerati... Read more
Incident date: Jun 12, 2026
My 2018 Honda Accord EX's transmission failed after just 88,000 miles. I have owned 3 Hondas and I never had this experience. All bought a Honda World in Westminster, California. I did some research and spoke to a private transmission service company, Leon's Transmissions, and they told me that in 2018, Honda replaced the old transmission they were using with a CVT transmission. They said that cl... Read more
Incident date: Jun 18, 2026
The engine has been consuming oil, where we were adding at least a quart of oil between oil changes. We noticed the vehicle would shake like it was going to die while idling at a stop light or in a drive through. Recently my husband was driving home from work on a busy highway and the vehicles check engine light started blinking on and off. He pulled over and had the vehicle towed. The oil consum... Read more
Incident date: Jul 1, 2026
Air conditioning suddenly failed
Incident date: Jul 24, 2026
While driving, the front passenger side ball joint failed catastrophically. The wheel completely separated from the control arm and folded under the truck, causing the vehicle to drop hard onto the suspension and nearly lose control. I was extremely fortunate not to be involved in a crash or killed. Photos taken immediately after the failure show the wheel collapsed under the truck and the damaged... Read more
Incident date: Jul 25, 2026
Power Running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, the... Read more
3 injured
Incident date: Jul 25, 2026
P0420 P0441 P0014 P1326 C1260 C1688 C2130 These are the codes that's affecting my car
Incident date: Feb 2, 2025
P0420 P0441 P0014 P1326 C1260 C1688 C2130 These are the codes that's affecting my car
Incident date: Jul 23, 2026
I'm not sure If I need to report BMW for declining to repair a recall known as 24V-608. I went to my local BMW dealership Valley Auto World BMW In Fayetteville, NC. The first time we went they said they put a cover over the wiring connector for oil or water dripping from the PCV hose. When we went their were no engine codes and a week after they perform the inspection I got engine codes regarding ... Read more
Incident date: Mar 16, 2026
I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.
Fire
Incident date: Mar 16, 2026
I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.
Fire
Incident date: Mar 3, 2026
Bought this car brand new from Nissan dealership 7/2023. Had issues with battery, sensor (causing car to go into low mode), and now complete engine failure all in a span of 7 months. Towed to dealership, told need new engine/turbo cost: $9,462. Reached out to Nissan Consumer Affairs for support as this car has less than 100k miles on it. Told nothing they can do-not on recall. Did online research ... Read more
Incident date: Jan 1, 2026
It was heavy rain traffic came and when I slowed down the anti lock breaks effected me from stopping fast enough and were made me just slid into back off vehicle in front off me giving me injury's to my kneck due to the air bags did NOT deploy.
Crash
2 injured
Incident date: Oct 25, 2025
The infotainment center isn't working as expected: * Wireless CarPlay disconnecting. * Navigation freezing or showing incorrect locations. * Music and podcast interruptions. * Poor call quality. * Siri stopping mid-message.
Incident date: Jun 1, 2026
Just purchased a used 2021 KIA seltos with about 45k miles. I did my research and checked prior if there were any major issues. Since it showed zero recalls and received relatively good reviews I thought it would be a safe and reliable vehicle. I was wrong.I had the vehicle for only about three months when I noticed the check engine light come on while driving on the freeway. It was solid, however... Read more
Incident date: Jun 21, 2026
The contact owns a 2023 StarCraft RV Super Lite Maxx travel trailer. The contact stated that while towing the camper and driving 10 MPH, the freshwater tank underneath the trailer suddenly detached and fell onto the roadway. The water tank measures approximately 5 feet in length and weighed approximately 500 pounds when filled with water. The tank remained attached to the hoses and was not damaged... Read more
Incident date: Jul 6, 2026
The contact owns a 2023 StarCraft RV Super Lite Maxx travel trailer. The contact stated that while towing the camper and driving 10 MPH, the freshwater tank underneath the trailer suddenly detached and fell onto the roadway. The water tank measures approximately 5 feet in length and weighed approximately 500 pounds when filled with water. The tank remained attached to the hoses and was not damaged... Read more
Incident date: Apr 13, 2026
I took my card to Honda Of Staten Island. An advisor took a ride in my car and heard the knocking noise from under the Honda Passport. He asked to have the car be put on a lift to make sure there was nothing dangerous with the passport, after it was checked by a mechanic, they said it was safe to drive, the noise has become louder. I checked on Honda's website with my Vin, and nothing comes up on ... Read more
Incident date: Apr 13, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others pu... Read more
Incident date: Apr 13, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle displayed a Service ESC warning, indicating a possible malfunction in the electronic stability control system. I have had difficulty reproducing the issue, but the vehicle and any related components are available for inspection upon request. How was your safety or the safety of others pu... Read more
Incident date: Dec 31, 1969
The contact owns a 2026 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the driver's side and passenger's side fenders were damaged. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure milea... Read more
Incident date: Jun 16, 2026
I have waited years to get the air bags repaired. My wife is scared to ride in the truck. Now the electronics have started messing up. Ford should have to pay me back some of what this vehicle cost because of poor quality workmanship.
Incident date: Jul 24, 2026
The vehicle hesitates, jumps, and then surges into gear when accelerating from low speed, which I believe makes it difficult and hazardous merging into traffic and other driving situations. Due to the hesitation it is unable to get up to speed very easily or quickly on busy interstate roads. The hesitation, jumping, and surging has gotten progressively worse and occurs at higher speeds now. It see... Read more
Incident date: Nov 1, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving 35 MPH and making a left turn, the vehicle decelerated to 29 MPH and failed to properly accelerate. The accelerator pedal was depressed and went down to the floorboard. The vehicle was pulled over safely and avoided a crash. The contact attempted to restart the vehicle. The battery power was at 1 percent after drivi... Read more
Incident date: Jul 24, 2026
I was backing out of my residential driveway when I suddenly noticed the steering wheel required much greater effort than normal, indicating a loss of power steering. There were no prior warning messages or symptoms before this event. As I began driving, multiple warnings appeared on the display, including “Steering Assist Reduced,” “Stability Control Disabled,” “Traction Control Disable... Read more
Incident date: Jul 10, 2026
I was parking my car and was almost to the gray slab to stop when the car suddenly surged forward! It felt like an airplane taking off. I hit a brick building. Somehow my nose was broken, and I was bleeding profusely. If someone had been walking on the sidewalk in front of me, they would have been crushed against the brick wall. Others have had this problem; in fact, one lady said she almost hit a... Read more
Crash
1 injured
Incident date: Sep 11, 2025
Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12... Read more
Incident date: Jul 10, 2026
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
Incident date: Jul 10, 2026
The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirm... Read more
Incident date: Jul 10, 2026
Power steering and stabalink malfunction causing a radom and very dangerous complete power steering failure. GM was forced to do two recalls for this failure, one in 2016 and another in 2021 but they excluded any Canyon made after May of 2015. The recall should include these as well because their claimed fix did no such thing which is very dangerous to the occupants of the Canyon as well as other ... Read more
Incident date: Jul 1, 2026
Vehicle has significant rusting on the suspension & can be inspected upon request. The rust will deteriorate the suspension’s capacity to support the vehicle, creating a dangerous hazard for others and myself on the road. The problem was first noted by a Honda service technician, where they provided detailed images of the undercarriage of the vehicle. Images of the rust were found on the rear s... Read more
Incident date: Jul 1, 2026
Multipurpose camera stopped working and most of the safety systems alerts are on now and don’t work
Incident date: Mar 24, 2023
The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more
Incident date: Jul 18, 2026
The contact owns a 2025 Keystone Raptor RV. The contact stated that while driving approximately 50 MPH, the rear passenger’s side top 14-foot awning suddenly detached from the RV, landing on the side of the road. The RV was not taken to the dealer. The manufacturer was informed of the failure. The manufacturer provided a new awning and an installer to install the replacement awning. The awning w... Read more
Incident date: Jul 1, 2026
The contact owns a 2012 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the front windshield wipers inadvertently activated. The contact turned the windshield wipers on and off to deactivate the windshield wipers. Additionally, the headlights inadvertently illuminated, and the doors locked and unlocked independently while the vehicle was unoccupied, parked, and turned ... Read more
Incident date: Jul 1, 2026
The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 26V368000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more
Incident date: Jul 1, 2026
Incident Summary: On 07/16/2026, my 2018 Hyundai Tucson experienced a severe engine failure resulting in sudden knocking sound from engine and stopped in middle of road. This sudden failure while operating the vehicle created an immediate safety risk on the roadway. The vehicle was taken to Rick case Hyundai on 07/22/2026 , where diagnostics confirmed on 07/24/2026 internal engine damage tied ... Read more
Incident date: Jul 24, 2026
The contact owns a 2025 Nissan Rogue. The contact stated that while at a complete stop, the Auto START/STOP engaged independently, causing the front driver’s side seat to move backwards. No warning light was illuminated. A dealer was contacted. The vehicle was taken to two separate dealers to be diagnosed. The contact was informed that the vehicle was unintendedly switching driver profiles, caus... Read more
Incident date: Dec 1, 2025
I was rear ended on the freeway that l caused my car to hit a guard rail, head on. I remember getting rear ended and then blacked out on hitting the guard rail. I then had chest pain. My driver's side airbags deployed with the driver's side front foot area airbags deploying. The airbags on the steering wheel did not deploy. There's a dash cam footage of this below that shows my car hitting head... Read more
Crash
3 injured
1 deaths
HONDA
CLARITY PLUG-IN HYBRID
(2019) - STEERING
Jul 24, 2026
Incident date: Jul 14, 2026
The contact owned a 2021 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the contact stated that there was an abnormal odor inside the vehicle. No warning lights were illuminated. The contact parked the vehicle and while inspecting the vehicle, the contact saw smoke coming from underneath the vehicle. The contact became aware of fire underneath the vehicle. The Fire D... Read more
Fire
Incident date: Jun 28, 2026
The contact owns a 2018 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline). The contact stated that while driving at various speeds on approximately five occasions, the vehicle went into LIMP Mode, lost motive power, and stalled on some occasions. The check engine warning light and the Electronic Throttle Control (ETC) warning light wer... Read more
Incident date: Jul 24, 2026
The contact owns a 2024 Toyota Corolla. The contact stated that while idling at a stop, the vehicle was rear-ended. During the crash, the driver's seat unexpectedly reclined backwards, and the air bags failed to deploy. The contact received an on-site assessment by the paramedics but declined to be transported from the scene. The contact later sought medical attention for whiplash, a concussion, a... Read more
Crash
1 injured
Incident date: Oct 15, 2024
Clutch not shifting and was told by Lincoln for the TCM neede to be replaced. Got a second option and it was to by AAAMCO that it was clutch and it was replaced and now it’s says transmission which I’m told is external and insurance is not willing to pay for it but I keep coming up with all the information that’s says there is a recall and letters went out July 6 2026 on 2015 ford focus for... Read more
Incident date: Jun 1, 2026
The first problems began in March 2026. No warning lamps turned on. My car began jabbing as I accelerated and a couple days after when I was breaking too. The first mechanic said it could be a coil but the problem didn’t stop after changing it. I then took it to Honda and they confirmed that it was a blown head gasket and that they were surprised no warning messages had appeared. I took it to E... Read more
Incident date: Jun 19, 2026
I am driving home from work and I’m right around the corner from my house. As soon as I try to make a turn, the car begins beeping and the faults “Electrical system malfunction” and “12V power supply” show up. My car does not accelerate, I lose power steering, and I can no longer move while I’m still in the middle of the road with cars around me. Thankfully, there was a slight downhil... Read more
Incident date: Jun 11, 2026
First time it happened I was driving on the freeway from [XXX] to [XXX]. The car did an instant jerk stop ON THE FREEWAY!! I thought my granddaughter touched something but then it did it again when I was driving by myself. So I took the car in for the recall that came out for this issue and the day after that as I parked into an In-N-Out parking space my collision light came on warning me that th... Read more
Incident date: Jul 23, 2026
All the warning lights in the day lit up. Brake, LDWS, AEB, outside air temperature won’t read and the a/c blows hot. $486 to diagnose at dealer and they state that it’s an electrical issue due to a bad vacuum pump. I can’t get an answer as to whether the vacuum pump safety campaign was completed or not. Dealer wants $1500 to replace.
Incident date: Jul 3, 2024
Rear back up camera intermittent with blank screen and occasional message on screen “camera not available” when in reverse. Automatic backup anti colision braking not functioning when camera not showing rear picture When signaling to change lanes, audio and mirror lighted warning signal not warning adjacent vehicle in danger zone NTSB web site list July 2026 recall for 16 vehicles in model yea... Read more