Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Apr 1, 2026
Steering gets "sticky". Brought car to Honda dealer and just by test driving the car they want $6000 to replace bad bearings, steering motor and gearbox. No diagnostic test was done or parts looked at physically. I brought car to a local mechanic who also test drove car and did a diagnostic test and they said the steering motor and gearbox are fine and said nothing wrong with car. Honda has had ... Read more
Incident date: Feb 1, 2026
Axel or CV joints make loud clicking noise when turning
Incident date: Mar 23, 2026
Catastrophic Engine Failure. Reported to NHTSA on 10.11.24 for Recall 23.097. Investigation (RQ24013) which no issues were allegedly determined. Now a new investigation has opened PE25008: We had our engine replaced for a used one and are concerned that this engine still has the issues realated to Recall 23.097. Called Honda to ask if they can confirm whether or not this used/salvaged engine ... Read more
Incident date: Mar 26, 2026
The contact owns a 2019 Honda Pilot. The contact stated that while driving at 55 MPH, the sunroof unexpectedly exploded without impact. The vehicle was taken to the dealer, where an independent auto glass specialist was unable to determine the cause of failure. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the fail... Read more
HONDA
ACCORD HYBRID
(2022) — ENGINE AND ENGINE COOLING
Apr 16, 2026
Incident date: Mar 1, 2026
The contact owns a 2022 Honda Accord. The contact stated that while driving at speeds above 50 MPH, the vehicle hesitated and lost automotive power. The check engine warning light was flashing. After restarting the vehicle, the failure was self-corrected. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that there was engine coolant inside the cylinders. The cont... Read more
Incident date: Mar 10, 2026
The auto idle stop system is not operating correctly when at a light or stopped it tends to go into neutral it has done it to me several times leaving me stranded at the light , for about month and now I’m at the dealer
Incident date: Mar 4, 2025
Infotainment system doesn't work, including maps, and backup camera. I have read this is a common problem, but Honda isn't doing anything about it.
Incident date: Mar 16, 2026
The forward camera mounted on the windshield failed which means all of the advanced safety features will not work that is a safety hazard when you rely on these systems. Looking on the internet, this seems to be a common problem and is very expensive to fix. There are multiple warning lamps that appear. They are Brake System, Auto High-Beam Problem, Collision Mitigation System Problem, Lane Kee... Read more
Incident date: Mar 16, 2026
The forward camera mounted on the windshield failed which means all of the advanced safety features will not work that is a safety hazard when you rely on these systems. Looking on the internet, this seems to be a common problem and is very expensive to fix. There are multiple warning lamps that appear. They are Brake System, Auto High-Beam Problem, Collision Mitigation System Problem, Lane Kee... Read more
Incident date: Mar 16, 2026
The forward camera mounted on the windshield failed which means all of the advanced safety features will not work that is a safety hazard when you rely on these systems. Looking on the internet, this seems to be a common problem and is very expensive to fix. There are multiple warning lamps that appear. They are Brake System, Auto High-Beam Problem, Collision Mitigation System Problem, Lane Kee... Read more
Incident date: Apr 13, 2026
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 60-65 MPH, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Incident date: Apr 16, 2026
Emergency Brake activates without warning.
Incident date: Apr 6, 2026
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety re... Read more
1 injured
Incident date: Apr 6, 2026
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety re... Read more
1 injured
Incident date: Apr 6, 2026
The rear passenger side tire hit a pothole and it caused all of the airbags to deploy on April 6, 2026. The impact should not have set the airbags off. This has caused a severe rash/burn on my son's face and neck. The vehicle is now being totaled by my insurance company and forcing me to have to purchase a new vehicle and my insurance rates to go up. Three days later, April 9, 2026, a safety re... Read more
1 injured
Incident date: Nov 10, 2025
The driver side mirror become blurry when driving over 70 mph as the mirror begin vibrating.
Incident date: Mar 21, 2026
The infotainment system reboots while driving, including on the highway. This has happened since day one, and Honda has said they do not have a fix. Whether connected by USB or Bluetooth, the system eventually crashes or reboots after some time on the road. After rebooting, it often still does not work properly. I then have to reconnect the device or even reset the infotainment system to get it wo... Read more
Incident date: Apr 16, 2023
The contact owns a 2023 Honda Civic. The contact stated that there was a lot of play in the steering wheel while driving. The vehicle was taken to the dealer, and the VIN was included in NHTSA Campaign Number: 23V704000 (Steering). During the visit, it was determined that the steering rack did not need to be replaced. The recall was marked closed and the contact noticed that there was still a lot ... Read more
Incident date: Apr 14, 2026
The contact owns a 2016 Honda Pilot. The contact stated that while accelerating from a stop and driving approximately 10-15 MPH, the vehicle shut off, but it was restarted. Several unknown warning lights were illuminated. The contact stated that DTC: P0087 was retrieved and associated with the failure. The vehicle was taken to the local dealer, but it was not diagnosed or repaired. The manufacture... Read more
Incident date: Oct 1, 2025
The paint is gradually chipping off around my door frames.
Incident date: Apr 16, 2026
The steering wheel drifts and the power steering light comes on
Incident date: Apr 16, 2026
The steering wheel drifts and the power steering light comes on
Incident date: Mar 18, 2026
The contact owns a 2004 Honda CR-V. The contact stated that while seated in the vehicle, there was smoke coming from the driver’s side door and the power window master switch was melted. The contact refenced NHTSA Campaign Number: 20V768000 (VISIBILITY, ELECTRICAL SYSTEM); however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired... Read more
Incident date: Mar 18, 2026
The contact owns a 2004 Honda CR-V. The contact stated that while seated in the vehicle, there was smoke coming from the driver’s side door and the power window master switch was melted. The contact refenced NHTSA Campaign Number: 20V768000 (VISIBILITY, ELECTRICAL SYSTEM); however, the VIN was not included in the recall repair. The dealer was notified of the failure. The vehicle was not repaired... Read more
Incident date: Apr 15, 2026
The car hit the brakes automatically at 70MPH when passing on the left. There was absolutely nothing in front of the car that should have triggered the CMBS.
Incident date: Apr 15, 2026
The car hit the brakes automatically at 70MPH when passing on the left. There was absolutely nothing in front of the car that should have triggered the CMBS.
Incident date: Mar 3, 2026
The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel failed to return to center after making a left turn. No warning light was illuminated. The local dealer was contacted, and the contact advised that the failure could be related to a rack-and-pinion failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the... Read more
Incident date: Apr 3, 2026
I just submitted a complaint but wanted to add that after my car lost all power on a 45mph road and went into limp mode it then was towed to the closest shop. I do have a warranty but when I called Honda they said it wasn't covered The shop I took it to charged me 4100 dollars for a blown head gasket which from researching it looks like this is happening to all 2018 Honda accords This is low m... Read more
Incident date: Apr 3, 2026
I just submitted a complaint but wanted to add that after my car lost all power on a 45mph road and went into limp mode it then was towed to the closest shop. I do have a warranty but when I called Honda they said it wasn't covered The shop I took it to charged me 4100 dollars for a blown head gasket which from researching it looks like this is happening to all 2018 Honda accords This is low m... Read more
Incident date: Apr 10, 2026
Pulling out in front of High Speed Traffic, Engine went into Safe Mode with Check Engine Light. Fortunately a car at high speed avoided rear ending my car. Upon evaluation, DTC Code P0303 (Cylinder 3 - Misfire) was present. Coils and Spark Plugs were changed but car was still misfiring. Honda has a Warranty for 150k/ 10 year on Fuel Injectors but this VIN was not on list based on Honda Service De... Read more
Incident date: Apr 10, 2026
Pulling out in front of High Speed Traffic, Engine went into Safe Mode with Check Engine Light. Fortunately a car at high speed avoided rear ending my car. Upon evaluation, DTC Code P0303 (Cylinder 3 - Misfire) was present. Coils and Spark Plugs were changed but car was still misfiring. Honda has a Warranty for 150k/ 10 year on Fuel Injectors but this VIN was not on list based on Honda Service De... Read more
Incident date: Apr 3, 2026
I was driving down a 45mph street when my car shut down, complete power failure. Dashboard lit up with all kinds of warnings. It had to be towed to the nearest shop.
Incident date: Apr 3, 2026
I was driving down a 45mph street when my car shut down, complete power failure. Dashboard lit up with all kinds of warnings. It had to be towed to the nearest shop.
Incident date: Apr 10, 2026
The contact owns a 2025 Honda Pilot. While driving at an undisclosed speed, the vehicle suddenly decelerated, and the steering wheel started jerking. The messages EPS Failure, Lane Keep Assist, and Adaptive Cruise Control Failure were displayed. The contact safely pulled over to the side of the road. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not not... Read more
Incident date: Apr 10, 2026
The contact owns a 2025 Honda Pilot. While driving at an undisclosed speed, the vehicle suddenly decelerated, and the steering wheel started jerking. The messages EPS Failure, Lane Keep Assist, and Adaptive Cruise Control Failure were displayed. The contact safely pulled over to the side of the road. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not not... Read more
Incident date: Nov 6, 2025
Premature of paint peeling -- Front part of roof area, few inches from the windshield. It is about 1 1/2 inches( wide) X 2 1/2 ( Long) inch and growing. There are other small spots area on left rear passenger door area and in the trunk area. The paint is flaking off and it keeps getting bigger. Few areas on passenger side around the windshield frame work.
Incident date: May 15, 2025
The contact owns a 2025 Honda CR-V. The contact stated that while driving at 60 MPH, the hood was fluttering. The contact stated that the failure had been recurring while exceeding 50 MPH and was more significant whenever a semi-truck drove by the vehicle on a two-lane road. The vehicle was taken to the dealer, where the bracing underneath the hood was reglued, the hood latch was adjusted, and the... Read more
Incident date: May 15, 2025
The contact owns a 2025 Honda CR-V. The contact stated that while driving at 60 MPH, the hood was fluttering. The contact stated that the failure had been recurring while exceeding 50 MPH and was more significant whenever a semi-truck drove by the vehicle on a two-lane road. The vehicle was taken to the dealer, where the bracing underneath the hood was reglued, the hood latch was adjusted, and the... Read more
Incident date: Apr 6, 2026
We’re driving home when the vehicle suddenly had a significant reduction in power and the car would not accelerate beyond 5 mph. Honda calls it “limp mode”. I was approximately 2 to 3 miles from home. Approximately 20 vehicles swerved passed us at normal road speeds of approximately 50 mph. The only warning light that came on was a flashing “check engine” light. The vehicle towed to Elk... Read more
Incident date: May 11, 2025
The component that failed in both incidents was the vehicle’s wiring system, specifically wiring insulation that appears to be vulnerable to rodent damage. In the first incident, squirrels chewed through wiring connected to the fuel injector system, which triggered a check engine light and was repaired. In the second incident, squirrels again accessed the engine compartment and chewed through wi... Read more
Incident date: May 11, 2025
The component that failed in both incidents was the vehicle’s wiring system, specifically wiring insulation that appears to be vulnerable to rodent damage. In the first incident, squirrels chewed through wiring connected to the fuel injector system, which triggered a check engine light and was repaired. In the second incident, squirrels again accessed the engine compartment and chewed through wi... Read more
Incident date: May 11, 2025
The component that failed in both incidents was the vehicle’s wiring system, specifically wiring insulation that appears to be vulnerable to rodent damage. In the first incident, squirrels chewed through wiring connected to the fuel injector system, which triggered a check engine light and was repaired. In the second incident, squirrels again accessed the engine compartment and chewed through wi... Read more
Incident date: Apr 13, 2026
The dashboard on the vehicle lights up with multiple error notifications. This puts the vehicle in limp mode. Indicates emissions errors, check engine, lane mitigation, brakes, control system. Per different customers this fault is being caused by either faulty fuel injector, miss fire, bad ignition coils, damage head gaskets, or turbo mechanism faulty. My vehicle has 70,000 miles and others in th... Read more
Incident date: Apr 13, 2026
The dashboard on the vehicle lights up with multiple error notifications. This puts the vehicle in limp mode. Indicates emissions errors, check engine, lane mitigation, brakes, control system. Per different customers this fault is being caused by either faulty fuel injector, miss fire, bad ignition coils, damage head gaskets, or turbo mechanism faulty. My vehicle has 70,000 miles and others in th... Read more
Incident date: Apr 13, 2026
The dashboard on the vehicle lights up with multiple error notifications. This puts the vehicle in limp mode. Indicates emissions errors, check engine, lane mitigation, brakes, control system. Per different customers this fault is being caused by either faulty fuel injector, miss fire, bad ignition coils, damage head gaskets, or turbo mechanism faulty. My vehicle has 70,000 miles and others in th... Read more
Incident date: Mar 2, 2026
The vehicle has a sticky steering wheel causing overcorrection to either the left or right side. The safety concern is pretty high considering how hard it is to correct the vehicles lane.
Incident date: Mar 2, 2026
The vehicle has a sticky steering wheel causing overcorrection to either the left or right side. The safety concern is pretty high considering how hard it is to correct the vehicles lane.
Incident date: Mar 25, 2026
An “Emissions System Problem” warning message appeared intermittently on the dashboard while driving. The warning light would sometimes turn off after restarting the vehicle, but the issue persisted in the vehicle’s stored diagnostic system. The vehicle was taken to an authorized dealer, where a diagnostic scan confirmed a P0430 code (catalyst system efficiency below threshold). The dealer ... Read more
Incident date: Apr 14, 2026
Multiple times since purchasing the vehicle, the engine fails to restart after the automatic idle stop feature engages at red lights or stop signs. When I release the brake to resume driving, the vehicle attempts to restart but makes a struggling or grinding noise and then stalls completely, similar to a dead battery. The vehicle becomes unresponsive and does not restart immediately. I am forced ... Read more
Incident date: Mar 17, 2026
The lights and warnings below popped up on my dash after the engine light had come on and then off again for about a week. See below, -Emission system problem Avoid heavy acceleration and high speed. See dealer -tpms light -brake system problem -brake hold system problem -electric power steering system problem -vehicle stability assist system problem -hill start assist problem -adaptive cruise c... Read more