Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Sep 18, 2025
Unknown cause. Multiple smart features prompted errors. Replacing battery did not solve issue. Replacing camera temporarily solved issue, but returned.
Incident date: Apr 22, 2026
Odometer Fraud. The contact purchased a 2013 Honda Accord. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was approximately 141,000, and at the time that the vehicle was brought in for inspection it was discovered that the actual mileage was approximately 290,000. The contact filed a Police report with the Police... Read more
Incident date: Apr 10, 2026
The vehicle experienced a failure of the steering system, specifically the steering gearbox. The steering intermittently sticks, binds, and resists input, followed by sudden release, causing unpredictable response and difficulty maintaining control. The vehicle also pulls unexpectedly, creating a serious safety hazard, especially at highway speeds. The vehicle is unsafe to operate and is currently... Read more
Incident date: Apr 10, 2026
The vehicle experienced a failure of the steering system, specifically the steering gearbox. The steering intermittently sticks, binds, and resists input, followed by sudden release, causing unpredictable response and difficulty maintaining control. The vehicle also pulls unexpectedly, creating a serious safety hazard, especially at highway speeds. The vehicle is unsafe to operate and is currently... Read more
Incident date: Feb 18, 2025
The contact owns a 2019 Honda Fit. The contact stated that while driving at 40 MPH, several unknown warning lights illuminated. The vehicle was taken to a dealer for a diagnostic test. The dealer retrieved DTC: P0304 (ECM Detected Repeated Misfire in Cylinder #4). The dealer linked the failure to Technical Service Bulletin: 21-007; however, the vehicle was not covered under warranty or the bulleti... Read more
Incident date: Apr 16, 2026
I am writing to open a formal complaint regarding a serious transmission defect in my 2019 Honda Odyssey (VIN: [XXX] ). My vehicle is currently exhibiting symptoms that directly match the 'Transmission Programming Defect' documented in ongoing litigation, specifically symptoms: while accelerating produce rough and delayed shifting; sudden jerking, sudden, harsh accelerations and decelerations; an... Read more
Incident date: Apr 16, 2026
I am writing to open a formal complaint regarding a serious transmission defect in my 2019 Honda Odyssey (VIN: [XXX] ). My vehicle is currently exhibiting symptoms that directly match the 'Transmission Programming Defect' documented in ongoing litigation, specifically symptoms: while accelerating produce rough and delayed shifting; sudden jerking, sudden, harsh accelerations and decelerations; an... Read more
Incident date: Apr 13, 2026
car inverter failure, 2013 civic hybrid inverter recall for said year but refuse to include in recall lemon
Incident date: Apr 13, 2026
car inverter failure, 2013 civic hybrid inverter recall for said year but refuse to include in recall lemon
Incident date: Apr 13, 2026
car inverter failure, 2013 civic hybrid inverter recall for said year but refuse to include in recall lemon
Incident date: Apr 15, 2026
My 2016 Honda Pilot has been diagnosed with engine failure caused by an issue known as "rod knock" by Hudson Automotive in Toledo, OH despite having been cared for quite well. This failure occurred outside the warranty window and there were NO relevant symptoms or warning lights before the sudden failure. After doing some research on Pilot owner online forums, as well as the NHTSA website, it seem... Read more
Incident date: Apr 22, 2026
issues with my car paint peeling. many hondas and other makes have had issues with the white paint peeling off in specks and in sheets
Incident date: Apr 19, 2026
When driving the car the first time this happened on April 19, 2026 I excellerated after stop light to cross a highway. That is when the car started sputtering and the check engine light started flashing it would only go 5 miles per hour, I then pulled to the side of the highway turned the car off restarted the car check engine light was then turned off I excelerated. The check engine light star... Read more
Incident date: Sep 1, 2023
I experienced repeated stalling, loss of drive power while on the highway, limp mode, and all dashboard warning lights over several years. I brought the vehicle to an authorized Honda dealership multiple times and specifically asked whether these symptoms were related to the known fuel pump recall. Each time I was told the recall was not the cause. I was also told recall parts were unavailable or ... Read more
Incident date: Sep 1, 2023
I experienced repeated stalling, loss of drive power while on the highway, limp mode, and all dashboard warning lights over several years. I brought the vehicle to an authorized Honda dealership multiple times and specifically asked whether these symptoms were related to the known fuel pump recall. Each time I was told the recall was not the cause. I was also told recall parts were unavailable or ... Read more
Incident date: Sep 1, 2023
I experienced repeated stalling, loss of drive power while on the highway, limp mode, and all dashboard warning lights over several years. I brought the vehicle to an authorized Honda dealership multiple times and specifically asked whether these symptoms were related to the known fuel pump recall. Each time I was told the recall was not the cause. I was also told recall parts were unavailable or ... Read more
Incident date: Jan 14, 2026
My 2024 Honda Prologue is experiencing ongoing drivetrain issues that include noise, vibration, clunking, and a binding sensation. These symptoms occur during turning, accelerating, and at low speeds. I brought the vehicle to the dealer, and they inspected it, but they told me there is no solution available yet and advised me to wait. The dealer has not replaced any parts, and the issue contin... Read more
Incident date: Apr 12, 2026
The moonroof glass shattered for no apparent reason while driving at highway speed. Fortunately, the inner moonroof cover was closed preventing glass pieces from entering the vehicle interior. The incident happened while driving on an interstate highway in light traffic.
Incident date: Dec 31, 2025
My 2018 Honda Odyssey began exhibiting intermittent acceleration lag several years before the repair, and the condition progressively worsened. At the time of repair, the vehicle had 68,957 miles. The safety concern occurs when accelerating from a stop, such as at a red light, stop sign, or when merging into traffic. I depress the accelerator normally and the vehicle does not respond. There is a d... Read more
Incident date: Apr 21, 2026
I am writing to formally report a recurring and serious mechanical issue involving the head gasket in the 2018 Honda Accord equipped with the 1.5L turbocharged engine. This issue appears to be widespread and poses both safety and financial concerns for vehicle owners. In my experience, the vehicle began exhibiting symptoms consistent with head gasket failure at relatively low mileage. These sympt... Read more
Incident date: Oct 1, 2024
Cv axel clicking as I turn either direction
Incident date: Apr 20, 2026
The steering feels notchy or sticky around center when making small adjustments near the center of the wheel, even with LKAS off
Incident date: Apr 18, 2026
Vehicle slow cranks when engine is being turned on. When driving and rpm reaches over 2000, vehicle stalls and puts the owner at risk of crash or injury. All warning lights are turned on. Safety is at risk due to the vehicle stalling It has been confirmed by an independent service center. The Honda dealership has refused service and refused on honoring recall due to VIN not listed on recall num... Read more
Incident date: Apr 14, 2026
While taking right or left turns after being at a stop, there is a clicking noise, caused by the CV joint. We have only had the vehicle one week and noticed it instantly.
Incident date: Dec 29, 2025
After Honda Safety Recall 24‑027 (“Replace the fuel pump motor”) was performed on my 2018 Honda Civic Si at an authorized Honda dealership, the vehicle began exhibiting fuel‑system‑related issues that did not exist prior to the recall work. Within one day of the initial recall repair, the vehicle developed hard‑start/extended‑crank behavior. The dealership later reported they had pin... Read more
Incident date: Apr 6, 2026
[Incident Description & Manufacturer's Bad Faith] On April 6, 2026, an authorized Honda dealership (McConnell Honda in Montgomery, AL) diagnosed my vehicle (2019 Honda Odyssey EX-L, 143,097 miles) with DTC P219A (Rec replacing fuel injector set and fuel feed pipe at this time), requiring a fuel injector replacement. This exact mechanical failure is documented in Honda’s official Service Bullet... Read more
Incident date: Apr 6, 2026
[Incident Description & Manufacturer's Bad Faith] On April 6, 2026, an authorized Honda dealership (McConnell Honda in Montgomery, AL) diagnosed my vehicle (2019 Honda Odyssey EX-L, 143,097 miles) with DTC P219A (Rec replacing fuel injector set and fuel feed pipe at this time), requiring a fuel injector replacement. This exact mechanical failure is documented in Honda’s official Service Bullet... Read more
Incident date: Apr 20, 2026
The recall 25V-785 software update fix was attempted multiple times by the dealer and it continued to fail. It did not work
Incident date: Apr 20, 2026
On April 20, 2026, at approximately 12:00 pm. I was driving my 2018 Honda Odyssey (VIN [XXX] ) southbound on [XXX] , approximately 3 miles north of the junction of [XXX] and [XXX] . I was traveling at approximately 30 mph. The vehicle struck a pothole in the road. Immediately upon impact, the passenger-side curtain airbag deployed with a loud report that I described as sounding like a gunshot ne... Read more
Incident date: Apr 20, 2026
On April 20, 2026, at approximately 12:00 pm. I was driving my 2018 Honda Odyssey (VIN [XXX] ) southbound on [XXX] , approximately 3 miles north of the junction of [XXX] and [XXX] . I was traveling at approximately 30 mph. The vehicle struck a pothole in the road. Immediately upon impact, the passenger-side curtain airbag deployed with a loud report that I described as sounding like a gunshot ne... Read more
Incident date: Apr 20, 2026
On April 20, 2026, at approximately 12:00 pm. I was driving my 2018 Honda Odyssey (VIN [XXX] ) southbound on [XXX] , approximately 3 miles north of the junction of [XXX] and [XXX] . I was traveling at approximately 30 mph. The vehicle struck a pothole in the road. Immediately upon impact, the passenger-side curtain airbag deployed with a loud report that I described as sounding like a gunshot ne... Read more
Incident date: Apr 13, 2026
Well driving down hwy 207 with no other vehicles in site my sunroof spontaneously exploded with no evidence of a rock in sight I did take pictures right afterwards the pictures showed the remaining glass
Incident date: Oct 29, 2025
The contact owns a 2018 Honda Odyssey. While driving at an undisclosed speed, there was an abnormal ticking sound coming from the vehicle. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact became aware that there was smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer where it was ... Read more
Incident date: Apr 21, 2026
The contact owns a 2018 Honda CR-V. The contact stated that the driver’s side seat belt failed to latch as designed and became inoperable. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Incident date: May 1, 2023
The contact owns a 2018 Honda Accord. The contact stated that while driving at various speeds, the vehicle either hesitated or stalled with the "Emissions System Fault", "Engine Power Reduced", "See your Dealer" messages displayed. The contact then received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and the vehicle was taken to the dealer to be repaired under the rec... Read more
Incident date: Apr 4, 2026
While stopped at an intersection, the Auto Idle Stop engaged and the engine shut off. The vehicle failed to restart and became unresponsive. I had to shift into Park to restart the vehicle. This created a dangerous situation in traffic.
Incident date: Apr 14, 2026
Head gasket failure, Over heated randomly putting myself and kids unsafe and at risk for accident. Been confirmed by independent service center. Not inspected by police or insurance. Had cylinder misfire a week prior.
Incident date: Apr 11, 2026
Odometer Fraud. The contact purchased a 2003 Honda Pilot. While having an oil change performed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 138,000, and at the time of service, it was discovered that the mileage was 217,000.
Incident date: Apr 15, 2026
The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact requested to be removed from the recall distribution list. The local dealer was contacted, and the recall repair was performed. The manufacturer was made aware of the issue. The contact did not experience a failure.
Incident date: Apr 15, 2026
The contact owns a 2024 Honda CR-V. The contact stated that while attempting to make a left or right turn, there was a dragging sound coming from the front end of the vehicle. There was no warning light illuminated. The vehicle was repaired under NHTSA Campaign Number: 24V744000 (STEERING); but the repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall ... Read more
Incident date: Mar 21, 2026
My car had extended crank, shaking/jerking while driving, engine failed and cut off in traffic. Tried to restart extended crank, still shaking/jerking while driving, sparking in the engine and engine failed and cut off in traffic. I was terrified didn't know if the car was going to be on fire when I heard the spark in the engine on the highway. Not only did this failure of the part put myself in d... Read more
Incident date: Apr 21, 2026
Infotainmeny system receives multiple fals touches and switches to other screens and functions with no direct input from me the driver. This is very distracting and also dangerous as the issue also interfears with navigation, it will turn is off and switch destinations without any input. This issue has occured since i have had the car in 2022, it only keeps getting worse. This is a very distractin... Read more
Incident date: Apr 21, 2026
Infotainmeny system receives multiple fals touches and switches to other screens and functions with no direct input from me the driver. This is very distracting and also dangerous as the issue also interfears with navigation, it will turn is off and switch destinations without any input. This issue has occured since i have had the car in 2022, it only keeps getting worse. This is a very distractin... Read more
Incident date: Mar 28, 2026
System/Component Involved: Fuel System / Fuel Injectors / High-Pressure Fuel Joint Pipe Description of Incident and Safety Risk: My 2017 Honda CR-V (1.5T engine) experienced a fuel system failure evidenced by DTC P0172 and a failed AF cylinder test, confirmed by an authorized Honda dealer. This failure leads to engine hesitation and power loss, creating a safety hazard during operation. More cri... Read more
Incident date: Mar 28, 2026
System/Component Involved: Fuel System / Fuel Injectors / High-Pressure Fuel Joint Pipe Description of Incident and Safety Risk: My 2017 Honda CR-V (1.5T engine) experienced a fuel system failure evidenced by DTC P0172 and a failed AF cylinder test, confirmed by an authorized Honda dealer. This failure leads to engine hesitation and power loss, creating a safety hazard during operation. More cri... Read more
Incident date: Mar 31, 2026
The contact owns a 2019 Honda Odyssey. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and remained illuminated. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The contact believed that the failure was related to a sensor malfunction within the rearview camera. The... Read more
Incident date: Feb 16, 2026
The contact owns a 2018 Honda Accord. The contact stated that while starting the vehicle, the climate control feature was inoperable. In addition, the contact stated that after driving for approximately 5 miles, the engine overheated. A message to park the vehicle was displayed. The vehicle was taken to the dealer, where it was diagnosed with head gasket failure. The contact was informed that ther... Read more
Incident date: Apr 16, 2026
The contact ownED a 2017 Honda Civic. The contact stated that while his daughter was driving at 30 MPH, there was an abnormal clicking sound, and the steering wheel locked up, causing her to lose control and crash into an electrical pole. No warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V663000 (Steering). The yearly inspection was complete... Read more
Crash
1 injured
Incident date: Apr 21, 2026
Driving to work in normal speeds and conditions. The emergency braking enabled and slammed on the brakes to my car - despite there being no threat or need. The brake was with such force that I jerked forward. This is the third time this has happened with this car in the past week. Car is available for inspection if needed. The car has not yet been inspected by Honda for this situation.
Incident date: Feb 28, 2026
My infotainment system about killed me 3 or 4 times
1 injured