Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jun 27, 2026
A day or two before the incident a warning displayed on the computer that was very vague. I didn't notice any issues with the steering or suspension at the time. I believe I scheduled an appointment but it was two weeks out at the Tesla service center. On June 4 as I pulled into my driveway I heard a noise and then struggled to get the car into the driveway completely and avoided the garage altoge... Read more
Incident date: Jun 27, 2026
A day or two before the incident a warning displayed on the computer that was very vague. I didn't notice any issues with the steering or suspension at the time. I believe I scheduled an appointment but it was two weeks out at the Tesla service center. On June 4 as I pulled into my driveway I heard a noise and then struggled to get the car into the driveway completely and avoided the garage altoge... Read more
Incident date: Aug 4, 2026
The car just stopped while I was driving. I was in an intersection. The car would not turn back on
Incident date: Aug 4, 2026
The car just stopped while I was driving. I was in an intersection. The car would not turn back on
Incident date: Aug 4, 2026
The car just stopped while I was driving. I was in an intersection. The car would not turn back on
Incident date: Jul 1, 2026
Moisture began collecting inside the left headlight assembly, even though the housing should be sealed. Over time, the condensation increased and the front left turn signal failed. The vehicle displayed warning messages for the turn signal, low beams, Blind Spot Assist, Traffic Sign Assist, and Active Brake Assist. The failed turn signal reduces the vehicle's visibility to other drivers and create... Read more
Incident date: Jul 1, 2026
While operating the vehicle, the instrument cluster displayed a “Check electric vehicle system” warning with a red vehicle-with-exclamation icon. The vehicle failed to charge when plugged in; state of charge was 90%. The vehicle was towed via Bluelink to an authorized Hyundai dealer. No prior issues and no damage history.
Incident date: Jul 1, 2026
The transmission failed. The dealership computer identified the failure with Safety Recall 236.
Incident date: Mar 5, 2026
I received the ABS recall letter in 2024 and periodically since. I have contacted RAM after 2 years with no remedy and because I complained they have since blocked me. This is an unacceptable safety issue they should be addressing but are not. Please help. My truck only has a little over 100k miles on it. I deserve help with this EXPENSIVE purchase as I bought it new!
Incident date: Jul 22, 2026
While parking our Volvo in the parking lot of Trader Joe's grocery store on [XXX], the Volvo suddenly accelerated and collided with the adjacent car in the next parking slip and rammed the car in the forward parking slip pushing about 15 to 20 feet ahead. Luckily, nobody was hurt though it could have been a disaster is someone was standing there near either of the other two cars. No one other than... Read more
Crash
Incident date: Jul 22, 2026
I received notice over a year ago that the engine in my Lexus was defective and failure could cause damage, injury or death because the engine would seize up. We drive in rural areas, often outside of cell service. We are [XXX] and to be stranded, especially at night, would be very dangerous. I have made several calls to dealers and Lexus in Plano, and no one is willing to do anything about the... Read more
Incident date: Aug 3, 2026
My 2024 Toyota Tundra 1794 Edition, VIN [XXX], is subject to Toyota Safety Recall 25TA06, Interim 25TB06, NHTSA Recall 25V322, concerning reverse lamps that may become inoperable. The recall was announced in May 2025, but a repair remedy has still not been made available for my vehicle. The truck is primarily used for family transportation, including trips and nighttime driving. I experienced a ... Read more
Crash
Incident date: Dec 28, 2025
Whilst driving on highways which feature multiple speed limits - eg. 70 cars, 65 Trucks, 60 Buses. If full self driving more or when in adaptive cruise control - the car systems fail to recognize the restriction linked to the lower speed limits. As a result, you can be driving on Full Self Drive at 75mpm, the car sees a 65 followed by a 60 speed limit (neither applicable to cars), but the car br... Read more
Incident date: Dec 28, 2025
Problem occurs randomly and have not been able to consistently repeat results. Vehicle stops and shuts off and puts itself into park. Restart vehicle and it drives normally. It did this once pulling out of a parking lot into traffic, oncoming traffic was able to stop to avoid us. We brought it to the dealership to be looked at and they found nothing wrong. They did say codes were in the computer ... Read more
Incident date: Dec 28, 2025
While driving the vehicle the minivan will lose all acceleration. There is usually a preceding error displayed on the dashboard to pull over immediately. The dealership has thus far been unable to fix it.
Incident date: Aug 1, 2026
I am reporting a critical Exhaust Gas Recirculation (EGR) valve and electrical circuit failure on my 2022 Hyundai Tucson Hybrid. The failure resulted in the check engine light illuminating, diagnostic codes identifying an EGR system malfunction, and visible corrosion found within the EGR connector and extension harness. This component breakdown causes severe performance risks, risk of sudden loss ... Read more
Incident date: Apr 1, 2026
The contact owns a 2013 Dodge Dart. The contact stated that while driving on several occasions and attempting to stop the vehicle, the brake pedal was depressed to the floorboard; however, the vehicle failed to stop as intended. The contact stated that the vehicle continued to roll forward several inches with the brake pedal depressed to the floorboard. The vehicle also unintendedly rolled forward... Read more
Incident date: Apr 1, 2026
The contact owns a 2017 Lincoln MKZ. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the torque converter, flex plate, and transmission fluid pump were inoperable and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the veh... Read more
Incident date: Jul 14, 2023
THROTTLE LAG With the 2026 Mercedes CLE 300, throttle lag is driven by a combination of software programming, transmission behavior, and turbocharger dynamics working simultaneously.The following situation is when it usually occurs:Transitioning from a slow roll up a ramp (like the parking ramp at my condo) or pulling away from an intersection or traffic light or stop sign, you can catch the power... Read more
Incident date: Jul 14, 2023
2014 Honda Accord Hybrid experienced a sudden, complete loss of electric power steering assist immediately upon vehicle startup, illuminating the EPS dash warning light. The steering became extremely heavy and physically difficult to turn, rendering the vehicle unsafe to operate on public roads. An onboard diagnostic check retrieved a hard Diagnostic Trouble Code (DTC) 53, which explicitly indicat... Read more
Incident date: Jul 14, 2023
The contact owns a 2014 Acura RDX. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side headlights were very dim. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the headlight bulbs needed to be replaced. The vehicle was repaired; however, the failure persisted. T... Read more
Incident date: Jul 31, 2026
Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.
Incident date: Jun 7, 2026
I was exiting the freeway, and as I was turning off of the freeway onto a side street, at approximately 20mph, my vehicle did not respond to throttle input, and left me slowing to a stop in the middle of a busy intersection. I had to shift my vehicle into neutral and then back into drive, to get it to respond to throttle input. When I slow down at intersections, turn and then attempt to throttle m... Read more
Incident date: Aug 4, 2026
I am writing to express my concern regarding the handling of the urgent safety recall affecting my Jeep Wrangler. This recall has been classified as an urgent fire and safety risk, yet no remedy is currently available. The recall notice stated that owners would receive notification regarding the remedy by July 9. As of today, August 4, I have not received any follow-up communication, and the NHTS... Read more
Incident date: Jul 14, 2026
The connecting rod bearings failed, resulting in engine damage. The failed bearings, crankshaft, and oil pan debris have been retained and are available for inspection on request. The vehicle developed a loud ticking noise from the engine. A Honda dealer initially diagnosed the noise as coming from the timing belt tensioner and replaced the timing belt and tensioner. The noise was unchanged after... Read more
Incident date: Jul 14, 2026
Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership... Read more
Incident date: Jul 16, 2026
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the engine seized. The check engine warning light was illuminated. The vehicle restarted after several attempts and was driven to the residence. The contact's minor grandchild was an occupant in the vehicle when the failure occurred. The c... Read more
Incident date: Jun 10, 2026
The contact owns a 2005 Mitsubishi Endeavor. The contact stated that while refueling the vehicle on two occasions, gasoline was leaking under the driver’s rear, underneath the fuel door, onto the ground. The contact stated that after refueling the vehicle, the fuel leak ceased. The vehicle was taken to the residence. The contact stated that on the second occasion, while refueling the vehicle, an... Read more
Incident date: Mar 11, 2026
Left lower control arm link failure. No collisions had occurred in the history of the vehicle, and small sounds were heard prior to failure, with the total failure sound being obvious. No system malfunction warnings were displayed.
Incident date: Mar 11, 2026
Prior to this incident, the vehicle had no unusual noises, warning lights, or other indications of a drivetrain problem. On 06/18/2026, while driving under normal city driving conditions at approximately 45 mph, we suddenly began hearing a clunking noise coming from the vehicle. We did not know where the noise was coming from at the time, but because it was unusual and appeared to indicate a serio... Read more
Incident date: Mar 11, 2026
Front right caliper seized less than 3k miles following dealer service including brake fluid flush. Replaced calipers, pads, and rotors at my own expense. Suspect internal degradation of rubber brake lines. Service bulletin exists for year prior model. Many others report rubber brake line/caliper issues on this generation. Please investigate.
Incident date: Jun 28, 2026
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle stalled. No warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed with fuel injector failure and coolant intrusion into the engine. The mechanic determined that... Read more
Incident date: Jun 28, 2026
P0306 misfire. Flashing check engine light. Ive replaced all spark plugs. Ive replaced the ignition coil. Still has not fixed problem. While doing research on how to replace fuel injectors came across an article stating special coverage N102291660 for fuel injectors extending the warranty to 10 years, 150,000 miles but this is not showing for my VIN. My vehicle has the 6.2L engine so Im not... Read more
Incident date: Jul 28, 2026
The contact owns a 2009 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 20V061000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 35 MPH, the TPMS and powertrain warning lights illuminated, but the vehicle drove normally. The contact stated that a month later, while the vehicle was parked and turned off, a pedestrian saw smoke coming fr... Read more
Incident date: Jul 11, 2026
There was no incident. Just reporting a unsafe product I bought only to be scammed by same company when they continued to charge my card after purchase. Car seat had zero safety info or upc/serial number. Zero regulation for this Product being sold to Americans. Smells like Chinese scam. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 3, 2026
This started happening about two weeks ago. My check engine light came on and my OBD scanner said a NOX sensor code showed. I told the dealership and I guess they cleared the code and it hasn’t reappeared but the reduced acceleration has maintained. It was [XXX] I had just go of work and needed gas. While traveling to the gas station I got notification that my acceleration was being reduced and ... Read more
Incident date: Aug 3, 2026
Request for Investigation – 2014 Toyota RAV4 Airbag Non-Deployment On [XXX], at approximately [XXX]., the vehicle was involved in a traffic collision in Lakeland, Florida. The vehicle sustained a significant impact to the driver’s-side front area. Despite the nature and location of the collision, the Supplemental Restraint System (SRS) airbags did not deploy. Law enforcement responded to the... Read more
Crash
1 injured
Incident date: Jan 15, 2025
Fuel pump control circuit circuit/shirt Fuel rail pressure sensor b circuit range/performance
Incident date: Jul 18, 2026
I own a 2022 Hyundai Elantra with only 72,000 miles my check engine light came on for the code p048900 for the Egr valve. It is no longer covered by any warranties but other year models have been recalled due to the same issue.
Incident date: Jul 30, 2026
I am experiencing ongoing issues with the 6L80E transmission that have significantly affected the performance and reliability of my vehicle. The transmission shifts harshly between gears, hesitates when accelerating, and occasionally slips before engaging. There is also a noticeable shudder during acceleration and inconsistent shifting, especially at lower speeds. These problems have become more ... Read more
Incident date: Jul 26, 2026
The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Aug 2, 2026
Over the past month, on two occasions my vehicle has emitted gasoline fumes filling my garage, and today my interior cabin smelled like gasoline. Additionally, after warming up, my vehicle experiences acceleration drop/stuttering when accelerating after idling. This happens every day. I took the car to two dealerships (San Tan Hyundai and Chapman Hyundai Scottsdale) and they weren’t able to diag... Read more
Incident date: Jul 31, 2026
Before o had taken my RAV4 into Toyota for the recall a AAA tech. had replaced the battery after jump starting it. There was nothing wrong with the sensors or anything else but after the battery was replaced all the electric sensors that are for lane change warnings and cruise control etc. stopped working. I took vehicle into Toyota of Santa Maria and was told that I needed to pay for the sensors ... Read more
Incident date: Aug 3, 2026
I have never been in an accident in my 31 years of driving. However, I am worried that this van is going to cause me to be hit. Several times I have pulled out to make a left or right turn and my gas pedal does NOTHING. I can push it clear to the floor and NOTHING!!! Cars end up slamming on their brakes and honking at me but there's nothing I can do. This is EXTREMELY scary and a HUGE HUGE HUGE ma... Read more
Incident date: Jul 30, 2026
My 2019 BMW X5 (G05) equipped with the B58 Technical Update (B58TU) engine has experienced a failure / is showing early signs of failure of the engine oil pump assembly.Beginning with the B58TU engine, BMW utilized a variable-displacement oil pump that contains a thermoplastic/plastic internal adjusting ring. This plastic component degrades under normal operating temperatures, resulting in a sudde... Read more
Incident date: Jul 22, 2026
Component Affected: BACK OVER PREVENTION: REARVIEW CAMERA / INFOTAINMENT SYSTEMDescription of Safety Defect:The factory infotainment/Display Audio screen intermittently freezes, loses power, and goes completely black while driving or transitioning into reverse. When this manufacturing hardware defect occurs, the backup safety camera completely fails to activate and display any video feed. This int... Read more
Incident date: Jul 10, 2026
I own a 2018 Chevy Malibu. At approximately 57,000 miles, the original engine experienced a vacuum pump failure that resulted in catastrophic engine damage. The engine was replaced by General Motors under the vehicle's warranty. I then drove the vehicle for approximately another 52,000 miles with the warranty replacement engine. At that point, I experienced a sudden loss of braking while drivin... Read more
Incident date: Jul 10, 2026
Codes are being detected that is associated with Service Bulletin 21-010 but my VIN # was not part of the service bulletin and I strongly believe it should be part of the service bulletin.
Incident date: Jul 10, 2026
The contact owns a 2025 Honda Odyssey. The contact stated that while driving from a complete stop, the Auto START/STOP system failed to restart the vehicle while depressing the accelerator pedal. The vehicle was manually restarted. No warning light was illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where the battery was fully charged and tes... Read more