Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Aug 7, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the messages to “Service ABS” and the electronic braking system was displayed, followed by a continuous chime. The vehicle was taken to the dealer, where it was diagnosed and... Read more
Incident date: Aug 6, 2026
CLEAR COAT PEELING OFF IN SHEETS ON A 2023 KIA TELLURIDE. IT'S A KNOWN PROBLEM AMOUNG KIA OWNERS HOWEVER KIA IS NOT ACCEPTING RESPONSIBLITY FOR A MANUFACTURER DEFECT.
Incident date: Aug 6, 2026
The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical warning message: "Stop Safely – Vehicle will shut off soon." The vehicle then lost all propulsion, leaving it completely disabled and forcing an emergency maneuver to the shoulder. ... Read more
Incident date: Jan 15, 2019
The contact owned a 2022 Tesla Model 3. The contact stated that while the vehicle was unoccupied, the vehicle independently started while parked in the driveway and caught on fire. No warning lights were illuminated prior to the failure. The contact stated that the fire spread to the residence and the residence burned down. The contact's daughter and her significant other were able to exit the res... Read more
Fire
2 injured
Incident date: Jan 15, 2026
I was driving to work on 7/20/26 and my vehicle loss engine propulsion , engine failure and unable to restart vehicle and shift gears.
Incident date: Jul 31, 2026
I was driving to work on 7/20/26 and my vehicle loss engine propulsion , engine failure and unable to restart vehicle and shift gears.
Incident date: Jul 31, 2026
The contact owns a 2015 Ford Explorer. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was inoperable or intermittently displayed a blank image. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact ... Read more
Incident date: Jul 31, 2026
2026 Chevy Silverado High Country with 13,193 miles 6.2 engine locked up on 7/29/26 and is currently at my dealer waiting on engine replacment. GM has not fixed the 6.2 liter engine failure issue's!
Incident date: Aug 3, 2026
The contact owns a 2026 Chevrolet Trax. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, crashed into a pole, and then stopped. An unknown warning light was illuminated after the crash. The contact stated that the driver’s side air bag deployed. The contact sustained soreness and bruises from the seat belt. The conta... Read more
Crash
1 injured
Incident date: Jul 24, 2026
On startup, the instrument cluster (Audi Virtual Cockpit) takes an abnormally long time to illuminate. When it does come on, the check engine light and multiple other warning indicators are illuminated. First noticed about a month ago when the panel with the speed indicator wouldn't light up or took a long time to illuminate. I took the car to three dealerships before Audi mentioned that this is ... Read more
Incident date: Jul 12, 2026
Detailed information is in the attached pdf file, but in a nutshell, Kia is covering a safety defect in their vehicles by claiming the process is “proprietary”. On several occasions we have lost propulsion, which means we had no control over our vehicle, and Kia’s explanation is simply, “the vehicle is performing as intended “! These incidents always happened at low speeds, just accele... Read more
Incident date: Aug 3, 2026
Vehicle alerted driver that ECS and. Rake assist was needed and disabled abs and forward collision while lighting up multiple warning lights on dashboard. Lights eventually turned off leaving a check engine light on. Multiple codes pulled from system using obd2 reader. Communication bus B offline and U0074, U0151, U0447,U0452 all at same time.
Incident date: Aug 3, 2026
Vehicle alerted driver that ECS and. Rake assist was needed and disabled abs and forward collision while lighting up multiple warning lights on dashboard. Lights eventually turned off leaving a check engine light on. Multiple codes pulled from system using obd2 reader. Communication bus B offline and U0074, U0151, U0447,U0452 all at same time.
Incident date: Aug 3, 2026
Vehicle alerted driver that ECS and. Rake assist was needed and disabled abs and forward collision while lighting up multiple warning lights on dashboard. Lights eventually turned off leaving a check engine light on. Multiple codes pulled from system using obd2 reader. Communication bus B offline and U0074, U0151, U0447,U0452 all at same time.
Incident date: Aug 7, 2026
The contact owns a 2025 BMW K1600 B. The contact stated that while riding 55 MPH or higher, the motorcycle became unstable, with a noticeable left-right movement. The contact stated that the failure was most noticeable while overtaking other vehicles going in the same direction. There were no warning lights illuminated. The motorcycle was taken to the dealer to be diagnosed, and it was determined ... Read more
Incident date: Aug 5, 2026
A few weeks ago I was traveling on unfamiliar curvy roads. It had recently rained. I fishtailed going through the curve, and my breaks locked up. Not long after I had the famous “Christmas Tree Lights” on my dash which are the ABS, Break, and FCW. Went to Advance Auto Parts to check code, and it was C2200-49. Took to dealership and paid $200+ to learn the same. They quoted $1955 alone for the ... Read more
Incident date: Aug 5, 2026
A few weeks ago I was traveling on unfamiliar curvy roads. It had recently rained. I fishtailed going through the curve, and my breaks locked up. Not long after I had the famous “Christmas Tree Lights” on my dash which are the ABS, Break, and FCW. Went to Advance Auto Parts to check code, and it was C2200-49. Took to dealership and paid $200+ to learn the same. They quoted $1955 alone for the ... Read more
Incident date: Aug 5, 2026
A few weeks ago I was traveling on unfamiliar curvy roads. It had recently rained. I fishtailed going through the curve, and my breaks locked up. Not long after I had the famous “Christmas Tree Lights” on my dash which are the ABS, Break, and FCW. Went to Advance Auto Parts to check code, and it was C2200-49. Took to dealership and paid $200+ to learn the same. They quoted $1955 alone for the ... Read more
Incident date: Jul 28, 2026
Head lights fogging up in every 2 series bmw starting from year 2022 to current. During a rainy environment the lights fog up bad enough to affect seeing the roads. This does affect the BMW M2 and the BMW M240i. Safety issue flat out. To test Put a 2023 BMW M2 or M240i driving in the rain and you will see the headlight lens fog up bad.
Incident date: Jan 1, 2025
The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is exclu... Read more
Incident date: Aug 1, 2026
The infotainment system in my Kia K5 has failed completely. The screen went black, causing the radio, infotainment features, and backup camera display to stop functioning. At times, the system will attempt to reboot on its own, but it does not return to normal operation and continues to malfunction. I have attempted to reset the system multiple times using the available reset methods, but none hav... Read more
Incident date: Aug 1, 2026
The infotainment system in my Kia K5 has failed completely. The screen went black, causing the radio, infotainment features, and backup camera display to stop functioning. At times, the system will attempt to reboot on its own, but it does not return to normal operation and continues to malfunction. I have attempted to reset the system multiple times using the available reset methods, but none hav... Read more
Incident date: Aug 1, 2026
The oil pan plug is attached to plastic, it straps everything out. Leaving the car not drivable. Yes oil tech has mentioned it occurs to vehicles with plastic oil pans. (Nissan rogue 2020 and newer) Just the oil techs. No prior warning. Just a standard oil change.
Incident date: Jul 8, 2026
When I turned on my car the power steering said at fault and normally I could turn it off then turn it back on and it worked but after that time it never turned back on
Incident date: Jul 15, 2026
While using FSD feature continuously for more than 45 minutes without stopping the system locks on to the previous road speed limit and freezes and the car ignores any new different speed limits and runs into FULLY ROUGE MODE...and almost ran into a pedestrian without slowing down. Example - if road speed limit is 45 mph and car driving between 45-50 mph and when the road speed limit drops to 35 o... Read more
Incident date: Jul 15, 2026
While using FSD feature continuously for more than 45 minutes without stopping the system locks on to the previous road speed limit and freezes and the car ignores any new different speed limits and runs into FULLY ROUGE MODE...and almost ran into a pedestrian without slowing down. Example - if road speed limit is 45 mph and car driving between 45-50 mph and when the road speed limit drops to 35 o... Read more
Incident date: Jul 15, 2025
My car is a part of NHTSA Campaign No. 26V362 / Manufacturer Recall 52D and on July 30th, 2026 it suffered a fatal transmission error and stopped on the highway. I am unable to drive it and it officially needs its entire transmission rebuilt. My wife was driving back from work and the car shutdown in the middle of the highway and she had to risk her life to get it to an emergency zone. The turt... Read more
Incident date: Aug 3, 2026
While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at... Read more
Incident date: Apr 1, 2026
While driving the car lurches as it shifts gears. This had gone on for quite some time but no codes have been thrown. This last time the car lurched so badly at the beginning of acceleration that I thought it was going to stall. It did not, but lights began flashing on the dash and when codes were (finally) thrown I was told I needed a new transmission altogether.
Incident date: Aug 4, 2026
I continue to have an intermittent issue with my car throwing itself into park. It happened once in 2024, 2025 but now three times in the last two weeks. This is becoming incredibly unsafe as while driving the car puts itself into park while in motion. The insurance company will not repair due to it being intermittent. I do not know what to do but I need this documented for safety reasons
Incident date: Jul 1, 2026
2026-08-06 ~7:50AM check engine light came on/flashed while entering freeway, car generally ran as normal though felt as if cylinder was not firing (two weeks prior had regular maintanance and all spark plugs were replaced, assumed this was related to that). Dropped daughter off at camp turned off vehicle. 2026-08-06 ~8:05AM restarted vehicle, check engine light did not come on. Engine ran as n... Read more
Incident date: Aug 6, 2026
Unknown, all i know is that i leave my car to go play basketball and 3 hours later i come back and its popped out randomly.
Incident date: Aug 6, 2026
1.) Following Hyundai's 9C2 Campaign update for the ECU that was completed back on May 27th, 2026, my 2015 Sonata went into limp mode [solid check engine light present] while I was accelerating up an on-ramp on the 2nd drive cycle since the update was performed. I was already far away from the dealership so I was forced to limp it to my local shop that I regularly use to have it checked out. It wa... Read more
Incident date: Feb 12, 2025
The contact owns a 2025 Acura MDX. The contact stated that while at a complete stop at a traffic light, the vehicle unexpectedly shut off and failed to restart. After approximately 15 minutes, the vehicle restarted, and the contact drove into a parking lot before driving to the residence. No warning lights illuminated. The dealer was notified of the failure the following day, and a service appoint... Read more
Incident date: Feb 12, 2025
My 2015 GMC Sierra 1500 SLE has the 6L80 transmission. While traveling on the interstate with my fiancé, the transmission failed. It was towed to a garage and they informed me that it needed to be replaced.
Incident date: Jul 19, 2026
The contact owns a 2017 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The door locks independently latched and unlatched. In addition, the traction control error message was displayed. The vehicle was taken to the dealer where it was diagnosed with wiring harness failure. The... Read more
Incident date: Aug 1, 2026
Last week I took the cover off our car seat to wash and the foam on the headrest was cracked all the way through. I have no idea when this happened or even how it could have. This car seat is barely 2 years old. I’ve never been in an accident or dropped this seat, and it is not used improperly.
Incident date: Apr 7, 2026
"While driving, the vehicle suddenly experienced a flashing check engine light, an Electronic Stability Control (ESC) warning light, and violent steering wheel vibrations. The vehicle suffered a severe loss of power and misfired, creating an immediate traffic hazard. The dealership diagnosed the issue as a catastrophic mechanical lifter failure on the 5.3L V8 Ecotec engine with Dynamic Fuel Manage... Read more
Incident date: Jul 6, 2026
The contact owns a 2026 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available for the r... Read more
Incident date: Aug 3, 2026
My name is [XXX], and I am writing today to express my complete frustration mentally and financially with a CPO 2021 Volkswagen Tiguan (VIN [XXX]) I purchased XXX. To date my vehicle has been in for service multiple times – countless times for an issue with the infotainment system and driver warning indicators that is still unresolved and again for months waiting on a new engine due to an oil co... Read more
Incident date: Jul 21, 2026
My 2023 Jeep Wrangler 4xe High Altitude received FCA Recall 68C. Since the recall was completed, the vehicle has experienced repeated and unpredictable reductions in available propulsion during normal driving. The problem is most noticeable when accelerating to merge onto highways, enter traffic, or pass slower vehicles. During these situations, I depress the accelerator expecting normal accelerat... Read more
Incident date: Jul 21, 2026
My 2023 Jeep Wrangler 4xe High Altitude received FCA Recall 68C. Since the recall was completed, the vehicle has experienced repeated and unpredictable reductions in available propulsion during normal driving. The problem is most noticeable when accelerating to merge onto highways, enter traffic, or pass slower vehicles. During these situations, I depress the accelerator expecting normal accelerat... Read more
Incident date: Jul 21, 2026
REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.
Incident date: Aug 4, 2026
The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera turned on and off unintendedly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the vehicle stalled. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer informed the ... Read more
Incident date: Jul 25, 2026
The contact owns a 2021 Forest River Georgetown RV built on a 2020 Ford Motorhome Chassis. While on a road trip, the contact, his wife, and two children became ill from the PolyHyde vinyl seats that were factory installed and bolted down in the RV. The contact stated that the seats were deteriorating and released a powdery substance, causing his eyes to water, coughing, and respiratory issues. The... Read more
4 injured
Incident date: Aug 6, 2026
For the past 6 months I’ve had issues with my crash avoidance system, steer assist and lane departure warning. The crash indicator light would illuminate on my dash for no apparent reason. That would disable my crash warning system, steer assist and lane departure warning but, I could still adjust my distance for my brake warning indicator. The other problems that are not safety related is cruis... Read more
Incident date: Aug 6, 2026
vehicle lost eng power would not restart had to be towed to dealership they conformed problem
Incident date: Aug 6, 2026
vehicle lost eng power would not restart had to be towed to dealership they conformed problem
Incident date: Jul 27, 2026
On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not anticipating the sudden decrease in speed. This requires me to fully d... Read more