Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Apr 29, 2026
2023 Kia sorento rear camera mounting bracket broke. There was are recall SC280 in 2023. Rear camera recently fell out of housing unit and is hanging. Still under warranty, dealership and Kia America refusing to cover and pay for issue. Want a new housing unit and brackets because it is similar to recall noticed.
Incident date: Apr 29, 2026
The vehicle has now gone into Turtle Mode three times in the last month. Twice to dealership without fixing issue. Turtle mode renders the car undriveable. There is no propulsion, car won’t go over 20 mph
Incident date: Apr 1, 2026
Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old
Incident date: Apr 29, 2026
I am reporting a serious safety issue involving a 2017 Hyundai Sonata Plug-in Hybrid (VIN: [XXX] ), originally purchased in California. While driving at approximately 70 mph on a highway, the vehicle suddenly lost all propulsion without warning and rapidly decelerated. This created a dangerous situation with surrounding traffic and put me and my family at risk. I had to quickly maneuver to the sh... Read more
Incident date: Apr 29, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 29, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 16, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 2, 2026
The contact owns a 2022 Land Rover Range Rover Sport. The contact stated that while operating the vehicle, the message "Electrical Battery Charging Fault" was displayed, and the battery warning light was illuminated. The contact referenced NHTSA Campaign Number: 26V248000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was towed to an independent mechanic, where t... Read more
Incident date: Apr 29, 2026
Dear NHTSA Safety Team, I am submitting a formal safety-related complaint regarding my 2023 Mercedes-Benz EQB 250, which is currently under an active high-voltage battery recall. The recall imposes significant safety restrictions, including an 80% charging limit, a requirement to park the vehicle outside due to fire risk, and the inability to safely charge the vehicle at home. Additionally, I have... Read more
Incident date: Apr 29, 2026
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue
Incident date: Apr 1, 2026
My Buick Cascada is a 2017 model and has 78,000 miles on it. There was a high pitched whistle/squeal type noise I was hearing and was told by the Buick dealership that it is an issue with the PCV valve failing. To replace this it will cost over $2,000 because of the design of where the valve is housed it is part of a much larger piece. In reading commentary on line i discovered that this is a k... Read more
Incident date: Apr 13, 2026
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the rear wheels seized, and the vehicle went into LIMP Mode. The dealer was made aware of the failure, and a mobile technician performed the recall repair under NHTSA Campaign Number: 19V075000 (Power Train) at the residence; however, the failure persisted. The contact stated that while driving at an... Read more
Incident date: Jan 1, 2026
I was in a car accident on the hwy and ran into the back of a 18 wheeler and the none of the air bags deployed
Crash
Incident date: Jan 1, 2026
The vehicle steering wheel sticks when turning, makes a noise, sometimes it doesn’t. Feels like when turning the steering wheel is like stuck and doesn’t return to the straight position. It happens only in one direction, turning right. This has been happening for at least 5 years. Took it to the dealer at least 3 times. They changed left side ball joint, in warranty. But still doing it. After ... Read more
Incident date: Apr 28, 2026
Bought 2020 Ford Ranger Lariat in March 2024 with 13k miles. I have had no issues and have kept up maintenance needed. Vehicle currently has 19,128 miles and on 4/17/26 while driving the vehicle lost power. I was able to pull over and immediately called the dealership where vehicle was purchased and had towed to their facility for diagnosis. There we no warning lights prior to losing power. The de... Read more
Incident date: Apr 29, 2026
High engine oil consumption. Had oil changed 2/2/26 and almost got killed 4/29/26due to low oil. Car stalled crossing busy highway and barely made it to resting stop. Was able to restart car and took to mechanic and no oil showing on dipstick. They changed and I researched and see where others have concern about high oil use on hyuandai palisade and no warning light to alert driver evidently... Read more
Incident date: Apr 8, 2026
Rear sliding doors will not shut automatic or otherwise!!!!! Having to pull the door shut to get it to shut could result in someone arms or fingers being crushed! The cord could snap and hurt someone! Kids riding in backseat could fall out of car while the door won’t shut! The door could open while driving down the road! These doors have costs us hundreds in trying to fix them and they just keep... Read more
Incident date: Apr 8, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
Incident date: Apr 8, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
Incident date: Apr 10, 2026
Faulty PCS system can cause car to stop charging, potentially causing vehicle to shut down on the highway, leaving it stranded and a hazard on the road.
Incident date: Nov 11, 2025
While operating my vehicle under normal driving conditions, I experienced a sudden and complete loss of engine power without warning. The engine shut off abruptly in active traffic, creating an immediate safety hazard and increasing the risk of a collision for myself and surrounding motorists. Following the stall, the vehicle would not restart. The engine cranks but does not start (a “dry crank... Read more
Incident date: Jan 14, 2026
The vehicle, while being in ACC, does not recognize a vehicle in front of you. The car will accelerate/drive into the vehicle in front and not brake. The display in the instrument shows driver overwrite, which is incorrect since my foot is resting on the floor mat. Dealer is trying to fix is but so far was unsucessful. Car is dangerous to drive with that behavior.
Incident date: Apr 28, 2026
The tires on this car are 215-55-R17 94 V, they were purchased through priority tire in September 2024 they were mounted by Mavis Tire in Lockport Illinois on April 28, 2026 while driving on the Illinois Tollway system at 7:30 in the morning the right rear tire started making a loud noise and then a pop sound. Where I proceeded to get over to the shoulder to get over to the shoulder. There was rub... Read more
Incident date: Apr 1, 2026
I had the thermostat and water pump replaced at 57k miles. At 125k it needs to be replaced again. Costing me another $1700. I have read about numerous complaints about this issue.
Incident date: Apr 16, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while her daughter was entering the third row, the lever was pulled to fold the seat for access, and the seat collapsed, nearly crushing her grandson. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The ... Read more
Incident date: Apr 16, 2026
The contact owns a 2022 Kia Carnival. The contact received notification of NHTSA Campaign Number: 26V320000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not exper... Read more
Incident date: Apr 1, 2026
Both headlight assemblies on a 2021 Lexus LS 500 show external lens delamination, along with visible condensation inside the sealed units. The vehicle has been garage kept, has not been involved in any accidents, and has no external damage to the headlight assemblies. The outer lens surfaces are deteriorating, and moisture is present inside components that are designed to be sealed. The condition... Read more
Incident date: Apr 28, 2026
The contact owns a 2016 Lincoln MKX. The contact stated that while pulling into the ATM at approximately 10 MPH and depressing the brake pedal, the vehicle made an abnormal popping sound, and the brake warning light illuminated. The vehicle was driven to the residence. The vehicle was then driven to an independent mechanic, and was diagnosed with brake failure. The mechanic determined that the rea... Read more
Incident date: Apr 28, 2026
The vehicle's auto idle stop system is malfunctioning, resulting in the engine failing to restart from a complete stop. This total failure has occurred on five separate occasions, including while stopped in active traffic intersections. Prior to these total restart failures, the vehicle showed the following symptoms: 1) Initially, the vehicle experienced rough engine idling, abnormal vibrations, ... Read more
Incident date: Apr 28, 2026
The vehicle's auto idle stop system is malfunctioning, resulting in the engine failing to restart from a complete stop. This total failure has occurred on five separate occasions, including while stopped in active traffic intersections. Prior to these total restart failures, the vehicle showed the following symptoms: 1) Initially, the vehicle experienced rough engine idling, abnormal vibrations, ... Read more
Incident date: Apr 17, 2026
Vehicle headlights constantly dimming in and out, replaced alternator and battery, problem still persisted if not worse than before. Vehicle constantly struggles to accelerate once at running temperature, high revs and doesn't accelerate at all, vehicle experienced complete power loss after approaching red light, vehicle restarted but showed severe signs of power deficiency
Incident date: Apr 17, 2026
I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue
Incident date: Apr 29, 2026
Subject: Request for Buyback or Trade Assistance – 2020 Ford Escape SE To Whom It May Concern, I am writing regarding my 2020 Ford Escape equipped with the 1.5L engine, which is currently subject to multiple open safety recalls. Of particular concern is the active fuel injector recall involving a risk of engine compartment fire. I understand that the current remedy does not fully address the ... Read more
Incident date: Apr 29, 2026
I was driving into the city and crossing an intersection with train tracks. There was no obstacle and the car warned me by flashing the sign to brake, beeped, and then it automatically slammed on the brake and stopped my car in the middle of the intersection on the tracks. I was goin probably 40 mph. It was terrifying. Thankfully no one else was around me. All of my items in the car flew off the s... Read more
Incident date: Apr 25, 2026
When acceleration hot air blows through dashboard fogging front driver windows. Weather strips in doors are coming apart.
Incident date: Apr 15, 2026
I was going down the highway and enable cruise control, the car fell like RPM dropped then suddenly jolted back. Also when driving it feels like the transmission isnt proper and yoy can feel it be shotty. I've asked the dealer and they said "this is normal the camera may see a bump and cause it to slow down" but this has happened without the ACC and on normal cruise control mode. I think this can... Read more
Incident date: Apr 14, 2026
Vehicle randomly shuts off in EV or ICE mode usually when driving on highway at 60-70 mph; warning comes of “vehicle will shut off soon” check engine light and limp mode; eventually power goes off and steering also stiffens ; this happed multiple times, but the check engine like didn’t stay on long enough for the dealership to be able to read it! So I was give the vehicle back then the same ... Read more
Incident date: Oct 31, 2025
Getting 2 cylinder missfire. Possibly connected to head gasket. Radiator fluid dissolved quickly.
Incident date: Apr 27, 2026
My 2010 Honda CR-V is subject to a rear subframe safety recall. The issue was initially addressed by a dealership approximately 1.5 years ago, which stated the vehicle was safe to drive. I disagreed. At Honda’s direction, I took the vehicle to another dealership, which confirmed the defect and determined the vehicle to be unsafe in October 2025. I was told the vehicle was unsafe to drive at th... Read more
Incident date: Apr 27, 2026
Hello. We purchased this 2018 Honda CR-V new in 2018 from the local Honda dealer, Honda of Lake Jackson, TX. In the Spring of 2025 the A/C stopped working. We took it to a local shop and they had to replaced the following: Blower motor replaced, blower motor replaced, A/C evaporator replaced, A/C expansion/orifice valve replaced, Heater core replaced. This was around a $3,000 repair. A month or ... Read more
Incident date: Apr 27, 2026
Hello. We purchased this 2018 Honda CR-V new in 2018 from the local Honda dealer, Honda of Lake Jackson, TX. In the Spring of 2025 the A/C stopped working. We took it to a local shop and they had to replaced the following: Blower motor replaced, blower motor replaced, A/C evaporator replaced, A/C expansion/orifice valve replaced, Heater core replaced. This was around a $3,000 repair. A month or ... Read more
Incident date: Apr 28, 2026
This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a rec... Read more
Incident date: Apr 12, 2026
The air conditioning system failure prevents proper windshield defogging, significantly reducing visibility in humid or rainy conditions. Additionally, cabin temperatures become excessively high, causing driver fatigue and impaired concentration. This creates an unsafe driving condition and increases the risk of a crash
Incident date: Apr 28, 2026
Hair line creak in oil pan. Creak has caused excessive oil consumption and leaks on pavement. Issue was confirmed by Antwerpen Hyundai and oil pan was replaced on 4/28/2026 at a cost of $520.00. As above reported to dealer. Problem started, 1st. noticed about 9 to 12 months.
Incident date: Apr 27, 2026
Front exhaust pipe bellows cracked, allowing exhaust gases including carbon monoxide to enter the passenger cabin. This is the same defect Subaru acknowledged in Service Program WUJ-95R (2015-2016 models) and Warranty Extension WI22-013 (2017-2018 Foresters). The failure pattern extends to 2019 model year vehicles and should be investigated for a recall expansion. This is a design flaw, consistent... Read more
Incident date: Apr 27, 2026
Car keeps throwing cylinder 2 misfire, replaced all spark plugs, fuel indicators and still having issues. Think it’s the ecm/pcm is bad or there’s a bad connection.
Incident date: Apr 28, 2026
rusted rear subframe. unsafe braking and suspension due to this. damage code 35441 47 shows 2008-2015 vins but my vin does not show active recall, yet has the issue
Incident date: Feb 25, 2026
The contact owns a 2022 Ford Bronco. The contact stated that while driving approximately 60 MPH, the accelerator pedal was depressed and the brakes unintendedly engaged. The contact stated that the brakes were intermittently engaged even though the brake pedal was not depressed. The message "Check Braking System" was displayed on the instrument panel. The failure had occurred several times. The co... Read more
Incident date: Apr 28, 2026
I was driving on the highway when suddenly the car lost power and the engine light started flashing. I was able to coast into a gas station. The car would no longer start and I was stranded. The next day, we drove back to where the car was stranded and attempted to get it started again, but we were unsuccessful. We had the car towed to a mechanic shop where we were told that the entire engine ... Read more
Incident date: Apr 28, 2026
Car has shut off while driving. Check engine light, traction control light, hill assist light, power steering light, and vehicle stability light have all come on causing me to have to pull over on the side of the road.