Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Aug 10, 2025
10r80 transmission CDF Failure. Had repair completed though still has issues with 4/5th gear. Truck will lose power while accelerating until it finds the gear it wants to go. Multiple re-learning processes completed with no solution. V6 ecoboost - cam phasers repaired twice. 1st time by initial owner but that was not relayed to me. 2nd time by me after multiple trips to the dealership where they c... Read more
Incident date: Aug 10, 2025
10r80 transmission CDF Failure. Had repair completed though still has issues with 4/5th gear. Truck will lose power while accelerating until it finds the gear it wants to go. Multiple re-learning processes completed with no solution. V6 ecoboost - cam phasers repaired twice. 1st time by initial owner but that was not relayed to me. 2nd time by me after multiple trips to the dealership where they c... Read more
Incident date: Jun 22, 2026
My 2021 Kia Soul has stalled unexpectedly while being driven on multiple occasions. When the vehicle stalls, the engine shuts off and the vehicle loses propulsion, creating a risk of a collision, particularly if it occurs in moving traffic. There have been no warning lights or messages before the vehicle stalls or when the stalling occurs. The vehicle has severe engine oil consumption. After appr... Read more
Incident date: Dec 5, 2023
When GM announced the recall involving the potential for catastrophic engine failure, I immediately contacted Bridgewater Chevrolet in NJ to schedule the required recall inspection. I was told the dealership could not perform the inspection because it had not yet received the required 'diagnostic tool' from GM. Once they received the equipment, they contacted me and on Oct 1, 2025, they completed... Read more
Incident date: May 22, 2026
I had the dealer perform the repair described in Toyota Technical Service Bulletin T-SB-0059-23 (Hybrid Regenerative Brake Transition Feeling Improvement), which reprograms the brake actuator control module. Following this repair, the vehicle continues to exhibit the same lurching behavior at the same frequency as before the update. The TSB did not resolve the underlying condition. This is a safe... Read more
Incident date: May 22, 2026
While driving a 2019 Ford Expedition under normal conditions, the driver-side front seat belt pretensioner suddenly deployed without a collision, impact, hard braking event, or other apparent reason. The deployment produced a very loud explosion-like sound immediately next to the driver's head/ear and forcefully activated the seat belt pretensioner. After the deployment, the driver's seat belt bec... Read more
1 injured
Incident date: Aug 10, 2026
This complaint concerns a serious, unresolved powertrain/propulsion safety defect in my 2023 Hyundai Santa Fe. While traveling approximately 70 mph, the vehicle suddenly lost propulsion and would not accelerate normally while surrounded by highway traffic.MOST IMPORTANTLY, THERE WAS NO WARNING OR ADVANCE INDICATION. No warning lights, messages, or symptoms appeared before the loss of propulsion. I... Read more
Incident date: Jul 25, 2026
When driving or upon start up the instrument panel cluster goes black not being able to see speedometer or gas gauge.
Incident date: Jul 25, 2026
The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH, the Forward Collision Avoidance system failed to activate as needed and the vehicle nearly crashed into the rear of another vehicle. The contact stated that during the failure, the vehicle in front struck a pedestrian, and the pedestrian went airborne and landed on the hood of the contact's ve... Read more
1 injured
Incident date: Jul 23, 2026
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror le... Read more
Incident date: Jul 23, 2026
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror le... Read more
Incident date: Jun 25, 2026
Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main proble... Read more
Incident date: Jun 11, 2026
The contact owns a 2026 GMC Yukon. The contact stated that while walking alongside the rear end of the parked vehicle, the hands free function of the lift gate opened up unintentionally, no warning lights were illuminated. The contact was not injured, however expressed concern for safety as the lift gate will open without user consent while walking along the rear end of the vehicle. The local deal... Read more
Incident date: Aug 6, 2026
I own a 2024 Honda Prologue (VIN: [XXX]). Since approximately XXX, the vehicle has experienced recurring failures involving critical driver-assistance and safety systems. The problems include: • "Forward Collision System Unavailable" warnings • "Adaptive Cruise Control Temporarily Unavailable" warnings • Automatic braking while reversing when no obstacle is present • Repeated loss of confi... Read more
Incident date: Aug 6, 2026
I own a 2024 Honda Prologue (VIN: [XXX]). Since approximately XXX, the vehicle has experienced recurring failures involving critical driver-assistance and safety systems. The problems include: • "Forward Collision System Unavailable" warnings • "Adaptive Cruise Control Temporarily Unavailable" warnings • Automatic braking while reversing when no obstacle is present • Repeated loss of confi... Read more
Incident date: Aug 6, 2026
The contact owns a 2022 Ford F-150. The contact stated that while driving approximately 55-65 MPH, the vehicle stalled. The check engine and battery warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The vehicle was towed to an independent mechanic, and the failure was associated with the recall and a diagnostic troubl... Read more
Incident date: Jul 15, 2026
I have a 2016 Jeep Patriot, and I am having intermittent stalling and the RPM gauge dropping to zero. It is a safety risk because you do not know when it is going to happen, and no warning lights come on the dashboard. Yes, I have taken it to a mechanic, and they were able to drive it, and it happened to them while driving. I found that there is a recall, but my vehicle was made just months a... Read more
Incident date: Jul 15, 2026
I have a 2016 Jeep Patriot, and I am having intermittent stalling and the RPM gauge dropping to zero. It is a safety risk because you do not know when it is going to happen, and no warning lights come on the dashboard. Yes, I have taken it to a mechanic, and they were able to drive it, and it happened to them while driving. I found that there is a recall, but my vehicle was made just months a... Read more
Incident date: Jul 15, 2026
The vehicle engine is dying at intersections and going into “neutral” on its own when stopped. This has been ongoing for over a year, Honda denies any issues. It is becoming more of a safety problem more recently as the vehicle “downshifted” on its own while driving on the highway. (On that instance, the vehicle went from approx 45 mph to a slow crawl - just enough to pull off the road to ... Read more
Incident date: Mar 15, 2025
The contact owns a 2022 Honda Insight. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system independently activated, and the vehicle shuddered abnormally. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was ... Read more
Incident date: Mar 15, 2025
The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the b... Read more
Incident date: Mar 15, 2025
The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the b... Read more
Incident date: Aug 8, 2026
PCV value/oil leak is a known issue with this specific model of car. The repair I was quited was over $2700 when the car is just out of warranty. There was no oil light indication showing that the oil was low! I only checked everything out because I saw oil in the drive way. The car read zero oil on the dip stick. I added 4 quarts and finallt started to get into operating range. My wife drives thi... Read more
Incident date: Aug 5, 2026
The contact owns a 2022 Ram 1500. The contact stated that while her daughter was driving approximately 20 MPH, the vehicle shut off unexpectedly and the electronic parking brake unintendedly engaged. The parking brake warning light was illuminated. The driver was able to pull over to the side of the road. The driver was unable to disengage the parking brake, and the vehicle failed to restart immed... Read more
Incident date: Apr 2, 2026
JUL 20, 2026 Manufacturer Recall Number26S55 NHTSA Recall Number26V468 Recall StatusRecall Incomplete, remedy not yet available Summary ON my VEHICLE, AN ENGINE COMPARTMENT WIRING HARNESS COVERING MAY CHAFE AND EXPOSE INTERNAL CIRCUITS, WHICH CAN CREATE A SHORT TO GROUND. It’s a Safety Risk. HEAT OR SPARK AT THIS SHORT MAY CAUSE SMOKE OR IGNITE NEARBY FLAMMABLE COMPONENTS. SMOKE OR FIRE FROM TH... Read more
Incident date: Apr 2, 2026
The contact owns a 2018 Ford Escape. The contact stated that the engine overheated while driving, causing the contact to be four minutes late for work. There was white smoke coming from the exhaust while starting the vehicle. There was an abnormal odor coming from the vehicle. The check engine warning light was illuminated. The contact was concerned about having to purchase another vehicle. The ve... Read more
Incident date: Apr 2, 2026
The contact owns a 2022 BMW 430I. The contact received notification of NHTSA Campaign Number: 26V056000 (Electrical System). The dealer was contacted, and the contact was informed that the part for the recall repair would be unavailable for six weeks. The manufacturer was not contacted. The contact had not experienced a failure.
Incident date: Jun 1, 2026
The contact owns a 2024 Honda Accord Hybrid. The contact stated that while driving at an undisclosed speed into a parking space, the brake pedal was depressed but the vehicle failed to stop. The vehicle unintendedly accelerated and drove over a parking space bump. The contact shifted the transmission into reverse(R) and depressed the accelerator pedal, and then the brake pedal, but the vehicle fai... Read more
Crash
1 injured
Incident date: Jun 1, 2026
The contact owns a 2024 Honda Accord Hybrid. The contact stated that while driving at an undisclosed speed into a parking space, the brake pedal was depressed but the vehicle failed to stop. The vehicle unintendedly accelerated and drove over a parking space bump. The contact shifted the transmission into reverse(R) and depressed the accelerator pedal, and then the brake pedal, but the vehicle fai... Read more
Crash
1 injured
HONDA
ACCORD HYBRID
(2024) - STRUCTURE:BODY
Aug 10, 2026
Incident date: Jul 1, 2026
Unintended acceleration and brake failure. While in the parking lot at [XXX]. The check brake warning light came on and prior to this when pressing the gas pedal the car was not responding or going very slow. I stopped looking for a place to park and when I took my foot of the brake pedal the car surged ahead at full speed. I slammed on the brakes but there was no response. Steering the car throug... Read more
Crash
2 injured
Incident date: Jun 1, 2026
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts, with the Electronic Throttle Control (ETC) warning light displayed on the instrument panel. The contact was forced to jumpstart the vehicle; however, the vehicle may not start after being jumpstarted. The vehicle was taken to an independent mechanic and DTC: C212A (Anti-Lock Bra... Read more
Incident date: Oct 17, 2020
While driving on [XXX] north near exit [XXX] in rain, at 70 mph Adaptive Cruise Control and Lane Keeping Assistance were on. The vehicle displayed a warning that the smart systems were disabled. The vehicle then began jerking and changing lanes and speed unexpectedly. The steering wheel pulled/jerked forcefully to the left and right and I had difficulty maintaining control of the vehicle. When I a... Read more
Incident date: Oct 17, 2020
I was checking EV charging locations on my Pixel 10a while the EX30 was driving in Pilot Assist mode. I was hand-free. The car was chirping at me to do something, I have XXX while cars zoomed past at 80 mph or more (just outside of [XXX]). Vehicles were depertely swerving, honking, I was yelling at the car to move... it remained tied to the ground. After what felt like an eternity (you'll need to ... Read more
Incident date: Jul 30, 2026
The contact owns a 2026 Dodge Durango. The contact stated that while driving 35 MPH, there was heavy white smoke coming from the vehicle. There was no warning light illuminated. The contact immediately pulled over and allowed the engine to cool down. The contact was able to continue driving the vehicle; however, the failure returned upon reaching arriving at the intended destination. The contact s... Read more
Incident date: Aug 6, 2026
Three NHTSA safety recalls are open and unremedied on my 2020 Porsche Taycan 4S: 25V896 (high-voltage battery — cell-module short circuit / fire risk), 24V732 (battery inspection, cell-module replacement, software update), and 24V455 (front brake hoses — cracking and brake-fluid leakage). Open status is confirmed by the manufacturer's own lookup at [XXX] as of XXX. The recalls cannot be compl... Read more
Incident date: Jun 12, 2026
VW sent an over-the-air remote tech update on 8/8/206. Once the update was completed and the system rebooted, the rearview backup camera and cross-traffic safety system are no longer working. We tried a system reset, which did not work, and we tried a hard reset ( car was outside - doors locked and car off for 20 minutes+). Tried to get an appointment, and the dealer pushed us out 3+ weeks—this... Read more
Incident date: Aug 9, 2026
VW sent an over-the-air remote tech update on 8/8/206. Once the update was completed and the system rebooted, the rearview backup camera and cross-traffic safety system are no longer working. We tried a system reset, which did not work, and we tried a hard reset ( car was outside - doors locked and car off for 20 minutes+). Tried to get an appointment, and the dealer pushed us out 3+ weeks—this... Read more
Incident date: Aug 9, 2026
i was exiting HWY 45 at highway speed. the car began to stutter, i lost control of the propulsion of the vehicle, the breaks did not seem to work, the EPC light came on after rolling to a stop. i had to put the car in park and upon turning the car off and back on the cars EPC light went off and i was able to drive it home. it now sits in my driveway and has not been moved since.
Incident date: Aug 9, 2026
I am reporting a safety concern involving the transmission in my 2022 Ford Bronco Sport equipped with the 1.5L engine and 8-speed automatic transmission (8F35). I purchased this vehicle new in May 2022 with approximately 6 miles on it. At approximately 83,000 miles, the vehicle displayed a “Powertrain Malfunction/Reduced Power” warning through FordPass. The notification stated that a transmis... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - ENGINE
Aug 10, 2026
Incident date: Jul 3, 2026
GMC should be haulted from selling trucks with the 6.2L engine. My brand new 2026 GMC Yukon Denali engine imploded on the Interstate going 75mph that nearly killed my entire family. No warning, just out of no where died on the highway, with 4K miles on it. This is sadly going to get someone critically injured and when is enough going to be enough? GMC has some explaining to do, when they charge... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - POWER TRAIN
Aug 10, 2026
Incident date: Jul 3, 2026
GMC should be haulted from selling trucks with the 6.2L engine. My brand new 2026 GMC Yukon Denali engine imploded on the Interstate going 75mph that nearly killed my entire family. No warning, just out of no where died on the highway, with 4K miles on it. This is sadly going to get someone critically injured and when is enough going to be enough? GMC has some explaining to do, when they charge... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - ENGINE
Aug 10, 2026
Incident date: Jul 3, 2026
GMC should be haulted from selling trucks with the 6.2L engine. My brand new 2026 GMC Yukon Denali engine imploded on the Interstate going 75mph that nearly killed my entire family. No warning, just out of no where died on the highway, with 4K miles on it. This is sadly going to get someone critically injured and when is enough going to be enough? GMC has some explaining to do, when they charge... Read more
Incident date: Aug 1, 2026
When driving my vehicle, it severely downshifts and whiplashes/jerks you. We no longer drive it and have parked it and no longer feel safe. No lights came on dash to give us any type of warning.
Incident date: Aug 1, 2026
Unknown brought my car in on July 24, 2026. They reported they do not know what is wrong with the engine, but stated GM is not letting them take it apart and told them to replace the engine. While the car was parked and during acceleration, my car was making a weird noise that got louder during acceleration. A few days prior to this happening, while driving on the highway, my car's emergency l... Read more
Incident date: Aug 1, 2026
The drivetrain warning light came on shortly after I started the vehicle. I noticed acceleration issues both while driving on side streets and on the freeway. I took the X5 45e into the repair center the day after the notice came on especially given the experience on the freeway, which happened during rush hour traffic. Upon inspection, I was told the starter was beginning to fail and that while t... Read more
Incident date: Nov 17, 2025
Every time I park the car outside in the sun these components fail and it starts working once the car is left to cool in shade … this happens even in milder temperature mid 60 to 70 deg F.
Incident date: Aug 8, 2026
THIS TRUCK THAT I HAVE PURCHASED FROM PALM COAST FORD HAS A RECALL EVERY MONTH THAT KEEPS ME FROM UTILIZING THE VEHICLE. THE LATEST RECALL THAT THERE IS NOT A FIX FOR YET, I WAS TOLD IS A COMPLETE RISK AND I SHOULD NOT EVEN DRIVE THE TRUCK. I REQUEST THAT YOU LOOK INTO ALL OF THE RECALLS THAT HAVE BEEN LISTED ON THIS PARTICULAR VEHICLE AND KNOW THAT I AM TAKING THIS UP WITH FORD, BUT ALSO WANTED T... Read more
Incident date: Aug 8, 2026
Child safety at risk I saw a child (estimate 3-5 y/o) sitting in front seat of Waymo vehicle at 2:08pm at Bedford Dr. and Peck Dr. in Beverly Hills, CA. There did not appear to be an adult in the vehicle.
Incident date: Feb 2, 2026
Since I purchased the vehicle, I turn my steering wheel all the way to the left. It makes this clicking sound, and I can feel the clicking under me like it’s coming from the driver side and I have a maintenance notification on my dashboard fan. The clicking noise has gotten worse and made me do my own research on the problem. The tire needs maintenance, but there’s no flat so something told me... Read more
Incident date: Feb 2, 2026
Since I purchased the vehicle, I turn my steering wheel all the way to the left. It makes this clicking sound, and I can feel the clicking under me like it’s coming from the driver side and I have a maintenance notification on my dashboard fan. The clicking noise has gotten worse and made me do my own research on the problem. The tire needs maintenance, but there’s no flat so something told me... Read more