Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Feb 2, 2026
The contact owns a 2025 Honda Odyssey. The contact stated that while driving approximately 20 MPH, the vehicle inadvertently shut off in the middle of the road. There was no warning light illuminated. The vehicle was immediately restarted and driven to the residence. Additionally, while at a complete stop at a red traffic light, the engine Auto START/STOP system failed to restart the vehicle after... Read more
Incident date: Mar 31, 2026
A-Pillar Trim flew off on the highway and almost caused a accident. The second one is also coming off. There was a recall for certain VINs but somehow mine wasn't included in the recall.
Incident date: Mar 31, 2026
I am reporting a potential safety recall violation by Honda Mall of Georgia (3699 Buford Dr, Buford, GA 30519). My vehicle experienced engine noise, vibration, and warning indicators, which the dealership attributed to 'fuel contamination' to deny warranty coverage (attached), and charged approximately $3,392.99 for repairs. However, I have a certified laboratory analysis (attached) from the Georg... Read more
Incident date: Dec 1, 2025
I have 2 different issues. One is the passenger rear door not wanting to open sometimes from outside sometimes from inside. Then sometimes it won't unlock and sometimes it won't lock. This issue started about 3 months ago. Second is my clock time both on the dashboard and the one where the radio/GPS shows it goes crazy from time to time. I just didn't know it was something we could report. This h... Read more
Incident date: Dec 1, 2025
Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.
Incident date: Dec 1, 2025
Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.
Incident date: Mar 1, 2026
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Apr 30, 2026
I had my car brakes replaced checked for the past three months it's been making a grinding noise when braking at slow speeds had the car checked 3 different shops, they said rotors and pads are perfectly fine almost new, but the grinding is still there dust shield is not touching pads are new, rotors on specifications normal now i am reading this could be due to abs system the grinding my car is a... Read more
Incident date: Mar 17, 2026
Around 100,000 miles car started burning through oil. Have to check oil weekly. No warning lights come up when the oil is low. Patiently waiting for them to put a recall on it.
Incident date: Mar 17, 2026
I am filing a safety complaint regarding my 2026 Honda CR-V. The front-mounted sensor used for advanced driver-assistance systems (including lane keeping assist and automatic emergency braking) is positioned in a way that makes it easily accessible and vulnerable to theft. My vehicle’s sensor was stolen, which immediately disabled critical safety features such as collision mitigation braking and... Read more
Incident date: Mar 17, 2026
I am filing a safety complaint regarding my 2026 Honda CR-V. The front-mounted sensor used for advanced driver-assistance systems (including lane keeping assist and automatic emergency braking) is positioned in a way that makes it easily accessible and vulnerable to theft. My vehicle’s sensor was stolen, which immediately disabled critical safety features such as collision mitigation braking and... Read more
Incident date: Apr 30, 2026
Coolant is leaking into the piston heads because of a commonly understood design flaw with the cooling systems between the piston heads. Ford knows about this flaw but refused to replace it.
Incident date: Apr 30, 2026
Infotainment Center: I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I’ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint. Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen ... Read more
Incident date: Apr 30, 2026
Infotainment Center: I am submitting this complaint regarding my 2021 Honda Accord Sport and the ongoing issues I’ve experienced with its infotainment system. This problem has been persistent, unpredictable, and increasingly concerning from both a usability and safety standpoint. Since purchasing the vehicle, the infotainment center has repeatedly malfunctioned without any warning. The screen ... Read more
Incident date: Apr 17, 2026
The inability to permanently turn on the warning only option for front and rear emergency braking after the latest OTA update. Phantom braking conditions still exist for this model and occur at unexpected times causing potential rear end collisions with following vehicles.
Incident date: Apr 17, 2026
I was driving down the highway, and the dash started to flash a message about the vehicle being unsafe to drive, stop driving immediately, call dealer. I was able to stop and then turn left across traffic with limited power; and continued to make my way back to work thinking I could probably get to my parking lot. The dash continued to display warning lights, starting with brake failure, then par... Read more
Incident date: Apr 22, 2026
I bought the car new, and the entire time I've owned this NIssan Rogue, the automatic emergency braking has a tendency to engage at 5-15 MPH when the car drives over grates or certain water drains (see attached pictures). Very startling and easy to get rear ended by other cars. It's annoying and unsafe. I told the dealership, and they claim they're aware, and their advice is to "sell the car."
Incident date: Apr 29, 2026
While driving at approximately 45 mph, the steering system suddenly failed without any warning. The steering wheel became extremely stiff and nearly impossible to turn, resulting in a sudden loss of control of the vehicle. I was unable to safely steer, especially when attempting to turn right, which nearly caused a crash. There were no warning lights, alerts, or prior symptoms before this failure.... Read more
Incident date: Mar 23, 2026
This vehicle has a major engine flaw; Hyundai USA KNOWS about it, and STILL will not issue a recall for EXCESSIVE OIL CONSUMPTION. First episode: October 2023 at 86,371 miles. Dealership replaced leaking valve cover gasket and changed woefully-soiled spark plugs. Still under manufacturer warranty, but I paid the balance. Second episode: FOUR MONTHS LATER (Feb. 2024; 89,078 miles), another limp m... Read more
Incident date: Apr 24, 2026
With the recent completion of recalls 68&78c , and a new HV battery, APPEARS TO ME, thatJeep has changed the software for the throttle response when in electric mode. The result creates a safety hazard as you lose pedal response and power when the battery reaches below 35% or about 9 miles remaining. On the highway the jeep loses all power and will not accelerate over 62 mph. And the same around t... Read more
Incident date: Apr 30, 2026
While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely ridiculous and unsafe.
1 injured
HONDA
CR-V HYBRID
(2020) — AIR BAGS
Apr 30, 2026
Incident date: Apr 30, 2026
Impact with deer on I-79 in WV at 70mph Air bags did not deploy. I was not injured but had it been a vehicle I would have been. Not inspected or confirmed by anyone. No messages or warning before collision.
Crash
Incident date: Mar 2, 2026
I am submitting a safety complaint regarding the driver monitoring/driver assistance system in the 2025 Kia Carnival. The system repeatedly issues “take a break” or inattentive driver warnings during normal, attentive driving conditions. These alerts are overly sensitive, frequent, and intrusive. Rather than improving safety, the warnings are highly distracting. The visual and audible alerts ... Read more
Incident date: Apr 20, 2026
The contact owns a 2022 Polestar 2. The contact stated that while the vehicle was parked and turned off, the door locks became inoperable. The contact was unable to enter the vehicle without using the key fob. The contact stated that on one occasion, entry was only possible through the trunk after manually engaging the trunk latch. The contact further stated that the failure recurred, and during a... Read more
Incident date: Apr 20, 2026
The fuel injection system failed, specifically causing a cylinder 1 misfire (DTC P0301). The component is currently installed in the vehicle and available for inspection. The vehicle experienced a sudden loss of power and violent shaking while driving in traffic, creating a high risk of a rear-end collision or being stranded in a dangerous intersection. Multiple safety systems (VSA, Braking Assist... Read more
Incident date: Apr 20, 2026
The fuel injection system failed, specifically causing a cylinder 1 misfire (DTC P0301). The component is currently installed in the vehicle and available for inspection. The vehicle experienced a sudden loss of power and violent shaking while driving in traffic, creating a high risk of a rear-end collision or being stranded in a dangerous intersection. Multiple safety systems (VSA, Braking Assist... Read more
Incident date: Oct 1, 2025
The factory Heads Up Display (HUD) on my 2024 Toyota Tacoma Limited (VIN: [XXX] ) intermittently resets its motorized vertical position to the fully raised/home position, most often triggered when unlocking the vehicle and opening the driver door. The HUD panel actuates upward without input, partially removing projected speed, navigation, and driver-assist data from the driver's sightline. The com... Read more
Incident date: Oct 1, 2025
The start/stop switch on my 2015 Honda Fit failed — a known defect acknowledged by Honda through Service Bulletin A20-098. A faulty start/stop switch creates serious safety hazards including the inability to start the vehicle in an emergency, becoming stranded in dangerous locations such as intersections or highways, and potential inability to shut the engine off. My vehicle is UNDER the mileage... Read more
Incident date: Apr 16, 2026
My steering was locked up when I started my car in the cold then on my first turn, it completely locked up and it did this several times and it makes a grinding noise. I am assuming one of the bearings has failed in it, but it failing on me the rack locking up is something different I believe.
Incident date: Apr 16, 2026
When I turned on the ignition to drive the vehicle, multiple warning lights came on to include failure of lane keeping assistance, forward collision avoidance, adaptive cruise control, lane departure warning, and automatic emergency braking. Additionally, after acknowledging these lights, the "brake system" light remained on in the amber color. If these safety features are not working properly, it... Read more
Incident date: Apr 16, 2026
When I turned on the ignition to drive the vehicle, multiple warning lights came on to include failure of lane keeping assistance, forward collision avoidance, adaptive cruise control, lane departure warning, and automatic emergency braking. Additionally, after acknowledging these lights, the "brake system" light remained on in the amber color. If these safety features are not working properly, it... Read more
Incident date: Apr 18, 2026
THIS DRUM IS MADE BY A MANUFACTURER WHO LOOKS TO BE MASKING WHO THEY ARE ACTUALLY MADE BY. THEY SAY TEHY ARE MADE IN THE USA BUT THERE IS NO PROOF ON THE WEBSITE. NO PHONE NUMBER, ONLY AN EMAIL THAT YOU CAN TALK TO THEM THROUGH. IT IS THROUGH [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 30, 2025
The contact leased a 2025 Hyundai Ioniq 5. The contact stated that while driving at 25 mph, the battery warning light, reduced power warning light, and an unknown warning light depicting a vehicle with an exclamation mark illuminated. Additionally, a "stop vehicle and check power supply" message appeared, and the vehicle lost power. The driver steered to the side of the road, and the vehicle was t... Read more
Incident date: Feb 1, 2026
Instrument cluster went out a month ago on daughter’s jeep. Part has been backordered for a month & now pushed out again by a week. Daughter was driving this am to school and the jeep quick on her on a busy rd and put her at risk to wreck or get hit.
Incident date: Feb 1, 2026
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won... Read more
Incident date: Feb 1, 2026
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won... Read more
Incident date: Apr 8, 2026
The CMBS malfunction lights come on every time I start my car. The only time it went off was when I drove straight for about 15 minutes without stopping at a light It started a few months ago out of nowhere. I thought it was my camera, I took it to a Honda dealer and they said I needed to buy another camera for 2500 dollars. I don't have 2500 dollars they told me I could drive it but I won... Read more
Incident date: Nov 1, 2025
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware o... Read more
Incident date: Apr 23, 2026
I have a coolant leak. The first time presented to the VW service department, I was told it is a known issue and to add coolant if it isn’t a big leak or concern. I have been doing that, but now the leak is an everyday thing. I took it back to the service department and they said I need a new water pump and a belt. I asked about this known issue and they said I don’t qualify to have a recall f... Read more
Incident date: Apr 13, 2026
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine unexpectedly seized without warning. The contact stated that after the vehicle lost motive power, several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine h... Read more
Incident date: Apr 13, 2026
Honda (really GM) has a problem with the CV joints on the Honda Prologue. It makes a clicking noise on sharp turns at low speeds. I also randomly get forward collision system disabled while driving, this is concerning as it affects the overall safety of driving this car.
Incident date: Apr 13, 2026
Honda (really GM) has a problem with the CV joints on the Honda Prologue. It makes a clicking noise on sharp turns at low speeds. I also randomly get forward collision system disabled while driving, this is concerning as it affects the overall safety of driving this car.
Incident date: Apr 30, 2026
Honda (really GM) has a problem with the CV joints on the Honda Prologue. It makes a clicking noise on sharp turns at low speeds. I also randomly get forward collision system disabled while driving, this is concerning as it affects the overall safety of driving this car.
Incident date: Apr 30, 2026
Upon inspection by a certified technician, the windshield was found to have a stress crack. The repair evaluation confirmed there is no visible point of strike or impact from road debris. Although similar issues are commonly reported, the manufacturer denied knowledge of any widespread problem and refused to cover the repair costs. Previous management of this concern was negligent in addressing th... Read more
Incident date: Apr 22, 2026
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not ... Read more
Incident date: Apr 17, 2026
THE ABS brake system is now making a noise that is directly related to the failure of the brake pump booster and associated parts. I only know about this as I was able to look up other people that have heard a noise coming from it and I was able to directly compare my sound to video recordings of other priuses that make that noise just before the system fully fails. Mine has not yet completely fai... Read more
Incident date: Apr 17, 2026
The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle made an abnormal ticking sound while depressing the accelerator pedal, and the engine made a loud sound. There was no warning light illuminated. Upon investigation, the contact related the failure to NHTSA Action Number: PE25008 (Engine). The vehicle was taken to the local dealer, where it was diagnosed and there were metal... Read more
Incident date: Jan 30, 2026
This complaint is associated with Complaint #11717398. My 3rd windshield has cracked after a tiny 1/8" impact point. The result was spidering all the way around the middle sensor housing area and propagating 6" down. It also spidered to the top of the windshield. This tiny impact shouldn't have caused a huge spidering effect. Whether from incorrect installation, car frame issues or defective winds... Read more
Incident date: Apr 15, 2026
The contact owns a 2020 Ford Explorer. The contact stated that while the vehicle was parked on several occasions, the vehicle rolled forward unintendedly, and the vehicle rolled backwards while on an incline. The contact engaged the parking brake to stop the vehicle from moving while in park(P). The vehicle was taken to a dealer; however, the failure could not be duplicated. The vehicle was not di... Read more