Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Nov 21, 2025
when engine is cold and I go down a hill to a stop sign and apply the brakes , the brakes begin to engage almost fully then release and the Bronco lurches forward 6-8" and then the brakes grab and slam the car to a stop. This only happens on an incline and when the engine is cold or has sat for awhile. THe brake pedal is fully depressed and when the bronco rolls forward, there is nothing to do t... Read more
Incident date: Jan 1, 2024
Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condi... Read more
Incident date: Mar 26, 2026
• While driving, 2015 Honda Fit lost acceleration and stalled. Further attempts to drive showed engine would fail past 2000 rpm. • Failure occurred accelerating into traffic, risking collision. • The failure was diagnosed by Coggin Honda Orlando as an In - Tank Fuel Pump Low Pressure Remove and Replace. • UNKOWN if dealer referred issue to manufacturer. • No warning lamps, messages or sy... Read more
Incident date: Apr 30, 2026
One day out of the blue, my Jeep Wrangler received a "Service Shifter" error code. The error code threw about 40 other codes at the same time. Loss of power steering, loss of abs, engine kept revving on its own, windshield wipers turned on. While in park it felt as if it was trying to shift itself into other gears. Loss of steering while driving as well as the engine revving up and down while on t... Read more
Incident date: Dec 31, 1969
I am filing a safety complaint regarding a complete engine failure on my Hyundai vehicle. My vehicle experienced sudden engine failure and is now completely inoperable. There were no prior warning lights that indicated an imminent failure (or: include warning details if you had them). The vehicle shut down and cannot be restarted or driven. There are no open recalls associated with my VIN; howev... Read more
Incident date: Jan 1, 2022
218 Ford F150 5.0L 4X4 with 10R80 transmission. While accelerating from stop light and attempting to merge into highway traffic flow, transmission shifted to 4 gear and failed to actually change gears resulting on a massive loss of momentum and causing a dangerous situation for myself and other motorists. This was an unknown problem to me, but after doing some research, a very well known problem... Read more
Incident date: Jan 1, 2022
My 2021 Ford F-150 Lariat has a repeated failure of the front LED daytime running/perimeter lighting (Driver's Side). The light was intermittently dim before failing completely. This occurred around 94,000 miles. Because this lighting is part of the truck’s front visibility system, the failure creates a safety concern, especially in daylight, rain, fog, and low-light conditions. Based on owner r... Read more
Incident date: Jun 1, 2025
I am writing to report safety concerns regarding my 2018 Kia Soul Plus. I have been experiencing several engine issues, including knocking noises, hesitation during acceleration, excessive oil consumption, and an active check engine light. Recently, while driving with my daughter, the vehicle began shaking and the check engine light flashed three times. Although I strictly adhere to the recommend... Read more
Incident date: May 1, 2026
All lights on head dash are on , all components are not working properly or effected because of this. (Engine light brake light abs light tire light traction control light , sensors out all) while driving vechile reduces power does not operate randomly , have to pull over shut the car off and turn it back on. Has high vibrations lot of shaking, stauling. I have had it looked at with multiple shops... Read more
Incident date: May 1, 2026
All lights on head dash are on , all components are not working properly or effected because of this. (Engine light brake light abs light tire light traction control light , sensors out all) while driving vechile reduces power does not operate randomly , have to pull over shut the car off and turn it back on. Has high vibrations lot of shaking, stauling. I have had it looked at with multiple shops... Read more
Incident date: May 1, 2026
All lights on head dash are on , all components are not working properly or effected because of this. (Engine light brake light abs light tire light traction control light , sensors out all) while driving vechile reduces power does not operate randomly , have to pull over shut the car off and turn it back on. Has high vibrations lot of shaking, stauling. I have had it looked at with multiple shops... Read more
Incident date: May 2, 2026
3 times my car have braked while im driving causing my whole car to jerk 2 of the time i hit my head and my knuckle and finger got hurt and was bleeding I have pictures but they are not allowing me
1 injured
Incident date: May 2, 2026
3 times my car have braked while im driving causing my whole car to jerk 2 of the time i hit my head and my knuckle and finger got hurt and was bleeding I have pictures but they are not allowing me
1 injured
Incident date: May 2, 2026
I, [XXX] was driving home from work on Friday, May 1st on [XXX] in [XXX] during heavy traffic when my vehicle suddenly shut off while traveling approximately 65–70 mph. I initially thought I may not have been pressing the accelerator hard enough, but the vehicle would not respond at all. I then looked at the dashboard and saw a message that said “push brake to start.” At that moment I re... Read more
Incident date: Apr 27, 2026
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the power steering failure warning light illuminated. The contact had to apply all of her strength to turn the steering wheel in the intended direction. The vehicle was driven to the contact's residence. The vehicle was not diagno... Read more
Incident date: Nov 12, 2024
Backup camera stopped working for no reason, says camera system failure and is a black screen. Research says this is a recall but my dealership says it is not.
Incident date: Nov 12, 2024
Backup camera stopped working for no reason, says camera system failure and is a black screen. Research says this is a recall but my dealership says it is not.
Incident date: Nov 12, 2024
Two grounding straps failed on my 2021 Silverado Trail boss lt. GM has a recall for this exact problem under N252515590, model years 2019-2024. Apparently my vin number is not associated with this recall, yet my dealer just did the recall repair. They said my truck did not qualify for the GM recall and I was forced to pay for the repair. The failing grounding straps caused my power steering to... Read more
Incident date: Apr 29, 2026
The contact owns a 2013 Subaru Outback. The contact stated that after pulling into the driveway, the passenger-side door was opened and the driver-side airbag deployed. The contact stated the airbag had exploded inadvertently. The contact informed their insurance and was waiting for further instructions. The dealer was not informed. The vehicle was not diagnosed or repaired. The manufacturer was n... Read more
Incident date: Apr 29, 2026
Car is constantly misfiring! I got my fuel injectors, plugs, coils all changed. Honda is now saying head gasket! Why isn’t this being recalled! I am seeing multiple people with the same head gasket issue.
Incident date: May 3, 2026
Ford failed to provide me with timely updates regarding recall campaign 26S09 as required by law. They said a remedy would be available by 27 April 2026. That date has now passed and there is still no remedy nor any updates about when a remedy would be available.
Incident date: May 3, 2026
I was getting on the highway in 7th gear and the truck shifted to 1st gear. The rear end locked up and my vehicle skidded out of control. Luckily there was no one around and I did not contact another vehicle or a road barrier.
Incident date: Dec 30, 2024
the rear brakes keep engaging while the car is driving. we purchased the car in November 2022. this happened in December 2024 & at the time a dealership in [XXX] area (where my son attended college), said it was an issue and replaced parts in the brake system. yesterday while we were driving back from [XXX] to Houston - the brakes started to make loud squeaking noise as if they were engaged a... Read more
Incident date: Mar 19, 2026
I own three 2016 Tesla vehicles with the same known safety defect: two Model S P100D and one Model X P100D, all equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive... Read more
Incident date: Apr 8, 2026
Vehicle slammed on brakes on highway with no obstruction in front. Emergency system reacts to shadows
Incident date: May 2, 2026
CV axel joints clicking, at risk of breaking
Incident date: May 2, 2026
We heard a knocking noise and took the truck to the nearest GM dealership. The engine had to be taken apart. The engine is a L87 6.2 liter V8. The GM dealership service department diagnosed camshaft damage that caused lifter failure. We have since been informed that GM has known about the failure of this engine for many years. In our case, we were fortunate that the engine did not fail when w... Read more
Incident date: May 2, 2026
On May 2nd, 2026, while driving my 2026 Honda CRV EX, which I purchased less than 3 months ago, I got a warning on my dashboard saying "Brake System Problem: Brake Performance may be reduced. See your dealer." I tried push the break but it wouldn't budge, it was as if the brakes locked. I took my foot off the accelerator and steered myself to the shoulder and pulled on the emergency brake. I kept ... Read more
Incident date: Mar 6, 2026
It is unknown exactly what causes the issue. But intermittently when taking off from a stop, the powertrain hesitates to respond to my input on the throttle. The hesitation lasts anywhere from half a second to a full second. This puts my safety and other driver’s safety at risk because I cannot reliably tell whether I will be able to pull out quickly and safely in front of an oncoming vehicle. T... Read more
Incident date: Mar 6, 2026
In November 2025 a new transmission was installed Curry Honda in Atlanta GA on my 2020 Honda CR-V. The new transmission came with a 3 year/36,000 mile warranty. In March 2026 my vehicle broke down and was towed to Tameron Honda in Daphne Al where a speed sensor was replaced at my expense of 388.44. The adaptive cruise control was not working prior to this repair. Within two weeks the vehicle ex... Read more
Incident date: Mar 6, 2026
In November 2025 a new transmission was installed Curry Honda in Atlanta GA on my 2020 Honda CR-V. The new transmission came with a 3 year/36,000 mile warranty. In March 2026 my vehicle broke down and was towed to Tameron Honda in Daphne Al where a speed sensor was replaced at my expense of 388.44. The adaptive cruise control was not working prior to this repair. Within two weeks the vehicle ex... Read more
Incident date: Apr 19, 2026
While driving the steering will lock up and force a jerk when trying to get the steering wheel to move. At times there is a shudder while turning at slow speeds. Originally it was only present while turning as you are on an on ramp. It now appears also while driving straight.
Incident date: Apr 19, 2026
Driving using cruise control on interstate. Car in front of me exited. My car began to slow even though there was nothing in front of me but a slight incline. I pressed on the accelerator and the car continued to slow. I turned off the A/C and cruise, but the car continued to slow and came to a complete stop on the interstate. There was a semi-truck behind me. Cars were passing me. I put the car i... Read more
Incident date: Apr 19, 2026
Driving using cruise control on interstate. Car in front of me exited. My car began to slow even though there was nothing in front of me but a slight incline. I pressed on the accelerator and the car continued to slow. I turned off the A/C and cruise, but the car continued to slow and came to a complete stop on the interstate. There was a semi-truck behind me. Cars were passing me. I put the car i... Read more
Incident date: May 1, 2026
The vehicle loss drive power in the middle of driving several times back to back, a red wrench and a message saying to service hybrid system warning appeared. Purchased used in September 2025, had open recall fixed and later recall fixed after in early 2026.
Incident date: Apr 28, 2026
During normal driving, the vehicle unexpectedly powered off and all functions locked up. A warning message appeared stating that the transmission was not in park. After restarting the vehicle, I was able to continue, but the vehicle has been lagging and exhibiting signs that it may stall again
Incident date: Apr 28, 2026
While driving on the highway with my child in the vehicle, all dashboard warning lights suddenly turned on at once. Immediately after, the vehicle began to shake, lose power, and would not accelerate properly. The vehicle was jerking and pulling back and forth, creating a dangerous situation in traffic. I took the vehicle to a mechanic, and they diagnosed a failure of the high-pressure fuel pump a... Read more
Incident date: Apr 28, 2026
While driving on the highway with my child in the vehicle, all dashboard warning lights suddenly turned on at once. Immediately after, the vehicle began to shake, lose power, and would not accelerate properly. The vehicle was jerking and pulling back and forth, creating a dangerous situation in traffic. I took the vehicle to a mechanic, and they diagnosed a failure of the high-pressure fuel pump a... Read more
Incident date: May 2, 2026
The front drive motor went out
Incident date: Apr 28, 2026
The engine has coolant intrusion. It is available upon inspection. Safety at risk due to side effects from the intrusion such as: engine overheating, misfiring, massive coolant loss that could cause an engine fire. The problem was diagnosed as a blown head gasket, but there is evidence of coolant loss and corrosion of spark plugs etc from coolant in engine. Has not been inspected by insurance or p... Read more
Incident date: Apr 28, 2026
Car has been running fine and maintenance is up to date . Got up one day to leave for work and when I went to accelerate I started hearing a grinding clatter type noise ( only when accelerating at about 3k-5k rpm ) and once the car got up to needed speed it goes away . No engine light codes ( but having intermittent connection issues with obd port but never been damaged or anything) but it does it... Read more
Incident date: Apr 28, 2026
Car has been running fine and maintenance is up to date . Got up one day to leave for work and when I went to accelerate I started hearing a grinding clatter type noise ( only when accelerating at about 3k-5k rpm ) and once the car got up to needed speed it goes away . No engine light codes ( but having intermittent connection issues with obd port but never been damaged or anything) but it does it... Read more
Incident date: Apr 30, 2026
Purchase Date of LX600: 10/26/2023 Date of Incident: 12/21/2025 While driving home (at about 65 MPH) the vehicle gave an alert on the dash which said Pull Over - Vehicle Losing Power and Shutting Down. Once this alert appeared on the dash, we had approximately 30 seconds to find a safe spot to pull over. The road that this happened on is a one lane road in each direction in a rural zone that is h... Read more
Incident date: Jul 7, 2025
The engine in this 2016 Hyundai Tucson has experienced progressive failure symptoms consistent with the known rod bearing defect covered under Hyundai's engine warranty extension campaign. Symptoms include: excessive oil consumption requiring frequent top-offs over several months, severely degraded acceleration, failure to upshift under load, and an audible metallic crunching noise occurring aroun... Read more
Incident date: May 2, 2026
Hyundai's recent emissions software update (9C9) has disabled engine braking, creating a risk of brake fade on grades. The vehicle is no longer able to hold speed while descending grades, regardless of downshifting, forcing the brakes to be implemented to avoid excessive speed. This was never an issue prior to the software update and happened immediately after the software was installed. Instea... Read more
Incident date: May 2, 2026
On May 2nd, we drove our 2019 Honda Odyssey XL-E to church, and as soon as we pulled into the parking lot, we started to see smoke coming from our front hood. We exited the car. Within 30 seconds, the car then went into flames, and exploded and the car is now unsalvageable. When I went online, it seems like this is a common occurrence with these Honda Odysseys. There were no warming lamps, messag... Read more
Fire
Incident date: Apr 13, 2026
My vehicle had oil consumption problems that were fixed with a new replacement engine now my catalytic converter is going bad due to engine oil consumption problems and the dealer I deal with is refusing to help with this issue. There is only around 50k miles on the new engine. I would greatly appreciate your help with this Thank you!
Incident date: Apr 24, 2026
First I had to replace all injectors and now I have a cylinder 4 misfire and need a head gasket job that’s being quoted at $5000!!! I’ve done all maintenance and upkeep and my car looks new. I’m in Honda groups and this is happening to everyone with the 10th generation accord that’s 1.5t engine. This should be a recall! I thought Hondas were the best. This is ridiculous and the car has no ... Read more
Incident date: Mar 4, 2026
Bad steering rack for 2019 Atlas VW. No recall announced but multiple vehicles having similar issues nationwide. Car has always had a small vibration in the steering and over time it has steadily gotten worst. I recently added new tires and an alignment. the problem is mechanical in nature and presents an extreme safety risk to the vehicle. The vehicle has been looked at multiple times in the past... Read more
Incident date: Mar 4, 2026
Failed Head Gasket in the engin affected fuel injectors and spark plugs to fail or not perform normally and started misfiring in the engin. My 24 year old son drives this car and the problem happened at night when he was driving home at night on 3/4/2026 flashing all waring signs on the screen. The car's speed was abruptly reduced to very low and he was not able to drive the car . I put the car to... Read more