Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: Feb 1, 2026
I am submitting this complaint regarding my 2015 Dodge Dart SXT with an active safety recall that currently has no available remedy. My vehicle experienced failure related to the recall issue, resulting in the vehicle becoming inoperable and requiring repair. At the time of failure, I was informed that the official recall remedy was not yet available and that the necessary part was on backorder. ... Read more
Incident date: Feb 1, 2026
Vehicle experiencing loss of power especially on hills and when attempting to pass on highway. Experiencing difficulty starting drive from full stop. Slow ignition start. Occurs daily. Known fuel pump issue in year/make/ model, however VIN is not included in the safety recall.
Incident date: May 6, 2026
The vehicle's Auto Idle Stop system shuts off the engine at stop lights and other low-speed stops and, on multiple occasions, fails to restart, and the AIS disable button is sticking. We disable AIS every single time we drive the vehicle, and on multiple occasions the button has re-engaged itself mid-drive, meaning the safety hazard cannot reliably be avoided even with the workaround Honda recomme... Read more
Incident date: Mar 1, 2026
1)Brakes were changed, rotors and pads. Brakes were bled 3 times and it still does not stop correctly. Even when the brakaes are on, it releases itself. 2)Truck keeps shuddering and loosing power. 3Electronics will not stay bluetoothed and it connects and disconnects all by itself all the time. Appears there are recalls on these 3 issues.
Incident date: Mar 1, 2026
1)Brakes were changed, rotors and pads. Brakes were bled 3 times and it still does not stop correctly. Even when the brakaes are on, it releases itself. 2)Truck keeps shuddering and loosing power. 3Electronics will not stay bluetoothed and it connects and disconnects all by itself all the time. Appears there are recalls on these 3 issues.
Incident date: Mar 1, 2026
Our 2021 Dodge Durango Citadel with only 46,000 miles on it and purchased brand new has had the left driver side CV boot replaced and now the left driver side motor mount is leaking hydraulic fluid and needs to be replaced. Have read online of other owners having similar issues with the driver side suspension and powertrain.
Incident date: Apr 16, 2026
The lane keep assist has never worked. It doesn't not keep you in the lane, it just chimes when you drift out of it. The bigger issue is the axles. I only owned the car for 1 month when the axles started loudly clicking with every turn. Honda is claiming this is just a cosmetic defect and it does not affect safety, but I don't believe that for a second. Clicking axles are NOT normal, and could o... Read more
Incident date: May 5, 2026
My vehicle was parked in the parking lot at my job and the back window shattered out of no where
Incident date: Feb 5, 2026
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving approximately 65 MPH, the vehicle unexpectedly decelerated to 25 MPH with a “Vehicle Will Shut Down” warning message displayed. The contact stated that the engine then began to shut down, and although the accelerator pedal was depressed, the vehicle failed to accelerate and stalled. The failure occurred on multiple... Read more
Incident date: Apr 2, 2026
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the veh... Read more
Incident date: Apr 2, 2026
SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the veh... Read more
Incident date: Apr 2, 2026
1) Climate Control System Malfunction I am reporting a safety-related defect involving the climate control system in my vehicle. Specifically, the temperature control knob is malfunctioning and behaves erratically. When adjusting the temperature, the system does not respond consistently and will unpredictably change temperature settings without corresponding input. This was diagnosed at The Autob... Read more
Incident date: Apr 19, 2026
Thank god nothing has happened but almost. I bought my car brand new and 2 weeks into having it I have been having issues with the infotainment system. Its very distracting. Sometimes it distracts me so much that I swerve while driving trying to stop it. It also is interfering with my experience listening to music. Something needs to be done as im not the only one having this experience.
Incident date: Apr 19, 2026
Thank god nothing has happened but almost. I bought my car brand new and 2 weeks into having it I have been having issues with the infotainment system. Its very distracting. Sometimes it distracts me so much that I swerve while driving trying to stop it. It also is interfering with my experience listening to music. Something needs to be done as im not the only one having this experience.
Incident date: Apr 19, 2026
Immediately following the implementation of Service Campaign 9C2 and TSB 25-01-087H - ECU Update for THETA II Emissions Logic Improvement, the vehicle exhibits poor drivability (staggering/missing/hesitation) until the engine warms up. This is most noticeable just prior to the shift from first to second gear.
Incident date: Apr 27, 2022
All of my braking/abs lights intermittently go on and off. My 2019 Honda HRV runs fine but when dealer looked at it they said it was the VSA and to replace would be over $4k. Dealer said eventually my vehicle may shut down if not taken care of. I am wondering if this is a common problem and if will be a recall?
Incident date: Apr 27, 2022
The ABS module has failed. The jeep was not involved in an accident, it is at my house not driveable because Jeep does not have the ABS module. The part has been on factory back order with no date of availability. No aftermarket company produces the past. I now have a jeep that is useless. Jeep should be held accountable for availability of the part.
Incident date: Apr 1, 2026
The torque converter is malfunctioning. This malfunction can damage the entire transmission by releasing metal debris into the transmission system due to severe shuddering. If the torque converter fails while driving, I could lose acceleration power and potentially lose power steering assist and brake assist if the engine stalls, making the vehicle significantly harder to control. This creates a s... Read more
Incident date: Apr 8, 2026
The front radar sensor behind the emblem on the grill is very easily stolen due to a design flaw. It was stolen, replaced, and stolen a second time. This is happening so much that Honda can’t keep up with replacement parts, leading to service delays, which cause many people, including my pregnant wife and now new baby, to drive for weeks without critical safety features. This is unacceptable and... Read more
Incident date: Apr 8, 2026
Rear hatch randomly opens. Hatch button sometimes works, usually not.
Incident date: Apr 8, 2026
Rear hatch randomly opens. Hatch button sometimes works, usually not.
Incident date: Mar 31, 2026
The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The ... Read more
Incident date: Mar 31, 2026
The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The ... Read more
Incident date: Mar 31, 2026
Vehicle with 42k miles and regular dealer maintenance suddenly stalled out in traffic, creating dangerous situation for driver and children passengers. Towed to dealership from which it was purchased. Told it was a catastrophic engine failure and had coolant and oil mixed. Dealer unwilling to explore exact cause. Vehicle 11 months past 5 year power train warranty but well under mileage.
Incident date: May 5, 2026
2015 Honda Accord EX-L presenting with constant knocking in the lower back part of the engine. Knocking varies with engine RPMs and is consistent across all drives. Oil has been maintained and at time of checking full, oil presented with copper fragments within the oil meaning a rod bearing has failed. Engine is a, 3.5L 6Cyl GAS J35Y1 Naturally Aspirated, not currently covered by the NHTSA 23V-751... Read more
Incident date: May 5, 2026
Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesn’t show up for days but sometimes shows many times within hours. Happens usually on long drives. Once it occurs, it happens multipl... Read more
Incident date: May 5, 2026
The automatic emergency braking system has activated on four separate occasions for unknown reasons or warning. Tapped the brakes and it disengaged. In three of the situations no vehicles or pedestrians nearby. One incident I was driving along a sidewalk when the braking system activated causing an abrupt stop
Incident date: May 5, 2026
I was driving on the interstate heading to work and suddenly heard an intense loud pop like a gunshot. My sunroof shattered right on top of me and all over the inside of my car. Thankfully I was able to safely pull off to the shoulder but it could've caused a serious incident.
Incident date: May 5, 2026
The driver's side window switch panel failed and caught on fire. It is available for inspection.It will be towed to a toyota dealership tomorrow. Nobody was in the vehicle when the fire started. The problem has not been confirmed or reproduced by a dealer. The vehicle has not been inspected, is going in for inspection tomorrow. There was no warning or indication prior to the fire starting.
Fire
1 injured
Incident date: Mar 19, 2026
2019 Honda Odyssey began having intermittent display, that progressed to constant display, of multiple warning messages regarding safety features related to multiocular/multipurpose camera unit. Vehicle is unable to perform LKAS, ACC, lane departure assist, autobraking, etc. Honda dealership states this is a well known issue related to a faulty camera that has to be replaced to utilize these safet... Read more
Incident date: May 5, 2026
The engine catastrophically failed on an 45 mph road. There was no warning leading up to this incident at any time previously. The engine lost all power and the car shut off on this road. My husband was able to pull it over and tow it into a mechanic. The mechanic said the oil was disappearing somewhere without any residue, and without triggering any warning light of any kind. In essence the oil i... Read more
Incident date: May 5, 2026
On 4/27/26, my family and I were traveling south on Colorado C470 at 8 AM. Our 2021 Chevy Silverado 1500 had catastrophic engine failure at highway speed as we were passing an 18 wheeler. The failure caused the vehicle to lose power and engine, and the display said to put the truck in Neutral and restart the engine. After coasting to the shoulder, the engine would not restart. We were stranded on ... Read more
Incident date: Aug 1, 2025
On 4/27/26, my family and I were traveling south on Colorado C470 at 8 AM. Our 2021 Chevy Silverado 1500 had catastrophic engine failure at highway speed as we were passing an 18 wheeler. The failure caused the vehicle to lose power and engine, and the display said to put the truck in Neutral and restart the engine. After coasting to the shoulder, the engine would not restart. We were stranded on ... Read more
Incident date: Aug 1, 2025
This is the 2nd steering rack and started to show failing signs similar to the original one that came with the vehicle from factory.
Incident date: Aug 1, 2025
Steering rack was making an audible clicking noise when turning the wheel lock to lock regardless if in motion or stationary.
Incident date: Aug 28, 2025
I am reporting a catastrophic failure of the rear seatbelt restraint system in my 2025 Mazda 3. The rear seatbelt guide geometry is badly designed, allowing the webbing to bunch and jam during normal operation. This physical obstruction prevents the seatbelt from retracting, leading to three severe safety hazards: 1) Total failure to restrain occupants. 2) Structural damage to the vehicle's safe... Read more
Incident date: Aug 28, 2025
Car locks itself into 2 Wheel Drive when conditions are "unfavorable" meaning sometimes rain and most commonly in cold weather. If anyone has driven on snowy and icy roads during the winter, they know how much of a problem this can cause in the winter. Not only has the dealership's maintenance department not been able to diagnose the issue but GM themselves are refusing to acknowledge this problem... Read more
Incident date: May 5, 2026
transmission cable bushing failed. I see there is a recall for older models. The shift cable came off the transmission just like the recall problem had. this left my car stuck in reverse so i could not move the car or start it after I turned it off and I could not get it off the street.
Incident date: May 5, 2026
High voltage component, onboard charger, failure caused an electrical fire contained inside the case. It is available for inspection. Unclear on safety concerns. Taken to dealer and a second repair shop and they were unable to identify the issue. I opened the onboard charger and found the evidence of the fire. Has not been inspected by anyone. No warning lights were present before or after the inc... Read more
Fire
Incident date: Jan 1, 2024
My car was recently in a high speed crash with a curb. The axle broke immediately and no airbags deployed followed my the entire engine compartment catching fire.
Crash
Fire
Incident date: Oct 27, 2025
2017 Honda CRV Touring with VIN [XXX] . My son and daughter drove the car and all of a sudden all the lights started going off( it looks like Christmas lights). We got it scanned multiple times from different places where they have the scanner. It was showing P0304 Misfire #4 cylinder and U0401-68 ecm failure. We took it to the dealer and they found out the same code fuel injector needs to be r... Read more
Incident date: Mar 5, 2025
2017 Honda CRV Touring with VIN [XXX] . My son and daughter drove the car and all of a sudden all the lights started going off( it looks like Christmas lights). We got it scanned multiple times from different places where they have the scanner. It was showing P0304 Misfire #4 cylinder and U0401-68 ecm failure. We took it to the dealer and they found out the same code fuel injector needs to be r... Read more
Incident date: Jan 15, 2024
Vehicle does a vibration at high way speeds of 40 to 80 mph. Found several threads online stating the same issue. Found a technical service bulletin regarding this issue (18-NA-355). My vehicle needs a new transmission stated by the service shop.
Incident date: Jan 15, 2024
The break pedal sticks down during high temperatures ( generally during summer months especially when park outside in the sun and high humidity) and causes the brakes to drag and the break pedal doesn’t come up by itself! Also the brake lights stay on. It is very dangerous to drive on this condition. I just want theNHTSA to be aware of this and I have seen a lot of complaints on line I contacted... Read more
Incident date: Feb 10, 2026
I have the warning power steering on my dash and it’s getting harder to steer and turn then it quits and does it again it’s not safe at all
Incident date: Feb 10, 2026
The contact owns a 2016 BMW X5 PHEV. The vehicle was serviced under NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM), but the failure persisted. The contact stated that a month after the repairs were completed, the coolant connector would stay on and drain the battery. The contact stated that after the vehicle was turned off at night, the coolant connector overheated... Read more
Incident date: Apr 16, 2026
I am submitting this complaint regarding a safety defect in my 2018 Infiniti Q50, which was manufactured prior to May 1, 2018. Despite matching the make, model, and production timeframe associated with an existing Infiniti recall for backup camera failures, my specific vehicle is not included in the recall population. The backup camera in my vehicle intermittently fails to display an image or pre... Read more
Incident date: Apr 16, 2026
I am submitting this complaint regarding a safety defect in my 2018 Infiniti Q50, which was manufactured prior to May 1, 2018. Despite matching the make, model, and production timeframe associated with an existing Infiniti recall for backup camera failures, my specific vehicle is not included in the recall population. The backup camera in my vehicle intermittently fails to display an image or pre... Read more
Incident date: Apr 16, 2026
prior to every trip i make i do a pre trip inspection . I purchased a brand new brinkley rv on 2/18/2026 the hitch where it connects to my vehicle on the rv side has a major CRACK in the frame . my rv came equipped with the the LIPPERT TCS suspension and I am experiencing a suspension failure where the suspension parts are falling off as I am driving without warning .i did a post trip i... Read more
Incident date: May 5, 2026
The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was take... Read more