Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Aug 10, 2026
This is a 2018 Honda Civic with only 30,000 miles on it. The a/c system has now broken down for the 7th time. I am [XXX] old this has caused me to be stranded and has also caused me to become dizzy, nauseous and have blurry vision because I cannot tolerate the summer heat without air conditioning. I have tried to have it repaired 7 times & the dealership even though Honda has "warrantied" it has... Read more
Incident date: Aug 14, 2026
Went full speed into a ditch which totaled the car and no airbags deployed.
Crash
Incident date: Aug 5, 2024
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Incident date: Aug 5, 2024
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Incident date: Aug 5, 2024
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Incident date: May 18, 2026
I love my Honda CRV however, I recently have experienced what I call "Sticky Steering". I purchased this vehicle brand new from Jones Honda in Lancaster and have followed all the service suggestions for the most part to the "T". I used it for my Real Estate job along with filling in the gaps with driving for lyft. About 4 months ago I noticed the steering sorta wanted to stay in the position it wa... Read more
Incident date: Jul 31, 2026
The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering and vibrating before becoming inoperable. The check engine warning light illuminated, and five seconds later the "Low Oil Pressure" warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with a spun rod bearing and engine knock. The ve... Read more
Incident date: Jul 31, 2026
The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the vehicle started shuddering and vibrating before becoming inoperable. The check engine warning light illuminated, and five seconds later the "Low Oil Pressure" warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with a spun rod bearing and engine knock. The ve... Read more
Incident date: Aug 12, 2026
Odometer Fraud. The contact owns a 2009 Honda Accord. The contact discovered potential odometer fraud regarding a purchase off Facebook Marketplace. Following a private sale, the contact had the vehicle inspected by an independent mechanic, who identified a significant mileage discrepancy. While the odometer displayed approximately 147,000 miles at the time of purchase, subsequent investigation re... Read more
Incident date: Aug 5, 2026
Issues with the Infotainment System - the screen flickers and switches constantly while driving which is a distraction and safety issue. Honda has told us in the past that the issue was with the USB cord being used but that is not it. This issue now happens anytime, not just when the USB is connected. All of the following has occurred: unexpected screen flashing/flickering; phantom or uncontrolle... Read more
Incident date: Aug 1, 2026
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 1, 2026
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 1, 2026
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Sep 4, 2025
The contact owns a 2020 Honda Civic. The contact stated that while driving at an undisclosed speed and making a turn, the headlights failed to operate properly and failed to provide adequate illumination while driving. The dealer was contacted, and headlight failure was repaired; however, headlights were not recalibrated. The manufacturer was not made aware of the failure. The failure mileage was ... Read more
Incident date: Aug 13, 2026
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having ... Read more
Incident date: Aug 13, 2026
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having ... Read more
Incident date: Aug 13, 2026
The dashboard lights up”brake” and the car slams on the brakes unexpectedly on occasion- and sometimes for no known reason. This has happened countless times. yesterday it happened again while driving on the intersection at 70 mph . there were no vehicles in front of me and I was not changing lanes, but the car slammed on the brakes, making the car behind me almost rear-ended me & cars having ... Read more
HONDA
CR-V HYBRID
(2023) - ENGINE AND ENGINE COOLING
Aug 14, 2026
Incident date: Aug 11, 2026
The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "E... Read more
HONDA
CR-V HYBRID
(2023) - ENGINE
Aug 14, 2026
Incident date: Aug 11, 2026
The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "E... Read more
Incident date: Aug 8, 2026
Driving downhill on Ohio Turnpike at high speed the check engine light started flashing and the car lost power. 2nd time this has happened in one month's time this summer. First time was also on the Turnpike at high rate of speed, going uphill, on a 90+ degree day. Second time was mid 80's, going downhill. Both times after turning car off and on again, check engine light was no longer visible... Read more
Incident date: Aug 8, 2026
Driving downhill on Ohio Turnpike at high speed the check engine light started flashing and the car lost power. 2nd time this has happened in one month's time this summer. First time was also on the Turnpike at high rate of speed, going uphill, on a 90+ degree day. Second time was mid 80's, going downhill. Both times after turning car off and on again, check engine light was no longer visible... Read more
Incident date: Aug 14, 2026
Vehicle: 2018 Honda Civic EX Sedan VIN: [XXX] Mileage: Approximately 150,000 miles Component: Steering / Electric Power Steering (EPS) I am reporting a potentially serious steering safety issue with my 2018 Honda Civic EX sedan. The steering wheel has developed a sticky/notchy feeling when turning to the right. When making a right-hand turn, the steering does not feel smooth and at times feels a... Read more
Incident date: Jan 20, 2021
There has been a recall in a certain number of honda civic vehicles due to this issue and mine was not recalled as well. While driving for more than 5 minutes, the wheel starts to stiffen making it harder to turn and drive straight. The car wobbles when the wheel isn't being turned and jerks itself either left or right depending on which side of the road I am traveling on. This started back in 202... Read more
Incident date: Jan 20, 2021
There has been a recall in a certain number of honda civic vehicles due to this issue and mine was not recalled as well. While driving for more than 5 minutes, the wheel starts to stiffen making it harder to turn and drive straight. The car wobbles when the wheel isn't being turned and jerks itself either left or right depending on which side of the road I am traveling on. This started back in 202... Read more
Incident date: Aug 13, 2026
Frame completely rusted through, multiple holes found in the frame. This is a death trap!
Incident date: Jul 21, 2026
SRS / airbag light permanently remain on which indicates a fault with the system. Technician said it’s most likely due to a faulty sensor in the passenger seat.
Incident date: Aug 13, 2026
My van has an auto-stop feature that shuts the engine off at stop lights. This feature will now occasionally shut the car off, but then fail to restart it. We have stalled out at intersections with the van not restarting for up to a full minute. This is incredibly dangerous and needs to be addressed immediately
Incident date: Aug 13, 2026
My van has an auto-stop feature that shuts the engine off at stop lights. This feature will now occasionally shut the car off, but then fail to restart it. We have stalled out at intersections with the van not restarting for up to a full minute. This is incredibly dangerous and needs to be addressed immediately
Incident date: Jun 1, 2026
Very loud static across multiple speakers, often independent of radio volume with intermittent static through multiple speakers even when muted or off. I can't hear sirens or emergency vehicles. I can't hear anything except loud static. This is a safety hazard. I read comments about this being a common issue with 2016/2017 Honda Accords XL and higher. This is a factory/manufacturer's defect. Ther... Read more
Incident date: Jun 1, 2026
Very loud static across multiple speakers, often independent of radio volume with intermittent static through multiple speakers even when muted or off. I can't hear sirens or emergency vehicles. I can't hear anything except loud static. This is a safety hazard. I read comments about this being a common issue with 2016/2017 Honda Accords XL and higher. This is a factory/manufacturer's defect. Ther... Read more
Incident date: Aug 8, 2026
Starter is very weak when hot. 2 hour drive in summer heat and the van would not start after stopping at a gas station.
Incident date: Jun 23, 2026
SRS AIR BAG PROBLEM IN THE DASHBOARD GO ON AND OFF HONDA TECHNICIAN FOUND THIS CODE AIRBAG INFLATOR
Incident date: Aug 11, 2026
Alternator had been replaced a few days prior. Heard a rattling the same day we picked the car up. Called the dealership to arrange a drop off for inspection. An hour after that call, the car was at a stopped and the engine shut off. The car is currently at the local dealership. We were at risk because the engine cut off with no warning. No lights to indicate an issue. The vehicle has been inspect... Read more
Incident date: Aug 11, 2026
The speakers make a popping and crackling noise that is repeated, in a mid tone - high tone - low tone noise pattern, when the radio is on or off. It begins when the engine is turned on. It also occurs in standby/engine is not on/radio is on mode or in standby/engine is not on/radio is not on. The popping/crackling occurs whether the radio is on or not, and the radio can be heard along with the po... Read more
Incident date: Aug 11, 2026
The speakers make a popping and crackling noise that is repeated, in a mid tone - high tone - low tone noise pattern, when the radio is on or off. It begins when the engine is turned on. It also occurs in standby/engine is not on/radio is on mode or in standby/engine is not on/radio is not on. The popping/crackling occurs whether the radio is on or not, and the radio can be heard along with the po... Read more
Incident date: Aug 11, 2026
#1 connecting rod bearing failure at 89,000 miles, all oil changes were done timely and properly. Car is very well maintained. While engine is running it has a very loud rod knock coming from bottom of engine. I did some research and it’s the same symptoms and issues as (NHTSA Campaign 23V751) 2016-2020 Honda pilot recall.
Incident date: Aug 10, 2026
power tailgate stopped responding to all inputs (button, remote, driver switch), dash displayed a "liftgate power failure" message, manual latch still functions. fuses are good, connectors looked clean, and the boot is intact, points to module failure
Incident date: Aug 13, 2026
The contact owns a 2019 Honda Accord. The contact stated that while driving approximately 75 MPH, the vehicle lost automotive power. The brake warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Incident date: Aug 5, 2026
I was driving in a stop and go traffic due to a traffic accident ahead of me. One of the times I stopped it seemed like it stalled but it was still on and the dashboard told me to put it in park so I did and then I was unable to do anything with the truck the brake seized I couldn’t shut off the truck or change gears and I sat like that for 5-8 minutes. Then after that I was finally able to hit ... Read more
Incident date: Aug 17, 2024
She was at Wendy's ([XXX]) drive-through when, all of a sudden, her airbag deployed. Hematoma on her chest and head, pain in her left hand, back, neck, and ribs, and stomach pain; her ears are buzzing, and difficulty breathing; heart disease and breast nodes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injured
Incident date: Mar 13, 2026
The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of Jul... Read more
Incident date: Aug 12, 2026
While driving, multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts). The vehicle experienced a sudden loss of engine power, rough idling, and hesitation upon acceleration, which created an immediate traffic hazard. I took the vehicle to an authorized Honda dealership service center. The ... Read more
Incident date: Aug 12, 2026
While driving, multiple dashboard warning lights suddenly illuminated simultaneously (including the Check Engine light, Emissions system warning, and various safety sensor alerts). The vehicle experienced a sudden loss of engine power, rough idling, and hesitation upon acceleration, which created an immediate traffic hazard. I took the vehicle to an authorized Honda dealership service center. The ... Read more
Incident date: Aug 4, 2026
My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable ca... Read more
Incident date: Jul 29, 2026
I have pictures, but come to find out 2018-2024 odysseys have rear shocks that come apart at the top weld. The shock never got painted originally and they rot under the rubber boot and cause the shock to come apart into two pieces. Which causes the rear of the van to become “loose” I. Turns and bumps . Honda knows about this issue but does nothing about it
Incident date: Aug 12, 2026
My 2023 Honda Odyssey (only 2.5 years old with 60,000 miles) recently had a complete tailgate failure. The dealership diagnosed the issue as a failed roof seal. This factory seal failure allowed water to leak inside the vehicle, directly shorting out the tailgate motor module causing the module to get very hot which could have caused a fire.The repair bill is $1,200. I contacted Corporate Honda to... Read more
Incident date: Jul 20, 2026
Multipurpose camera internal failure disabling my all my safety features in ADAS.
Incident date: Jul 20, 2026
Multipurpose camera internal failure disabling my all my safety features in ADAS.
Incident date: Jul 20, 2026
Multipurpose camera internal failure disabling my all my safety features in ADAS.