Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: May 14, 2026
Vehicle is has an active safety recall and my local dealership has not received the update
Incident date: Aug 24, 2023
I have had my vehicle in the dealer on 4 or 5 occasions, where the issue persisted, where the steering wheel made a clicking noise. I was able to duplicate the issue for the dealer a few times, and they were unable to fix it. The dealer replaced the master cylinder, the steering rack was adjusted, and still the issue persists. After many trips to the dealer, I got sick and tired and got into an ar... Read more
Incident date: Mar 6, 2026
When driving home one night the dash board in the car all of a sudden hade a lot of warning lights come on. I brought it to my mechanic to have a look at it and he suggested to change the spark plugs and the coils which was done and he cleared the codes. About two days later I went to go to work and once again all the warning lights on the the dash board come on and it wouldn't drive over 5 MPH. ... Read more
Incident date: Mar 6, 2026
When driving home one night the dash board in the car all of a sudden hade a lot of warning lights come on. I brought it to my mechanic to have a look at it and he suggested to change the spark plugs and the coils which was done and he cleared the codes. About two days later I went to go to work and once again all the warning lights on the the dash board come on and it wouldn't drive over 5 MPH. ... Read more
Incident date: Mar 6, 2026
When driving home one night the dash board in the car all of a sudden hade a lot of warning lights come on. I brought it to my mechanic to have a look at it and he suggested to change the spark plugs and the coils which was done and he cleared the codes. About two days later I went to go to work and once again all the warning lights on the the dash board come on and it wouldn't drive over 5 MPH. ... Read more
Incident date: May 13, 2002
When I put my car in reverse while I’m set as Driver 1 and actively driving, the seat unexpectedly switches to the Driver 2 memory position. This moves the seat too far back from the pedals, making it difficult for me to safely reach the brake and stop the vehicle.
Incident date: May 13, 2026
I purchase a 2019 CRV at 80.00 miles. it had problems in the first year. I was driving the car stop while was driving in a residential area with no warning sign. I have pics, the next things my rear view mirror fell down I just stop driving to tape it up, next my wire harness broke blacken my dash broad. After that my hatch back stay up it couldn't get it down I drove with it up until I got t... Read more
Incident date: May 13, 2026
I purchase a 2019 CRV at 80.00 miles. it had problems in the first year. I was driving the car stop while was driving in a residential area with no warning sign. I have pics, the next things my rear view mirror fell down I just stop driving to tape it up, next my wire harness broke blacken my dash broad. After that my hatch back stay up it couldn't get it down I drove with it up until I got t... Read more
Incident date: May 13, 2026
I purchase a 2019 CRV at 80.00 miles. it had problems in the first year. I was driving the car stop while was driving in a residential area with no warning sign. I have pics, the next things my rear view mirror fell down I just stop driving to tape it up, next my wire harness broke blacken my dash broad. After that my hatch back stay up it couldn't get it down I drove with it up until I got t... Read more
Incident date: May 1, 2023
When driving at speed, the car will lose power, and you cannot go anywhere until the transmission reengages Also when starting out there is a hesitation sometimes very dangerous at intersections
Incident date: Mar 26, 2026
I was driving down the highway going 70 mph on my way home from work and my cars engine shut down and I pulled to the side of the road as safe as I could. Went into limp mode and I was not able to drive it home. Gave a check engine light. I had to pull the car home with a truck. I bought an OBD code reader and it was giving the code POO87. Doing research this code is for low pressure at the f... Read more
Incident date: May 7, 2026
My engine lights turned on Friday, April 24th and I brought in my vehicle to a local dealership on Monday, April 27th. I was informed it was due to a faulty catalytic converter and it was replaced under warranty. The services was completed on Tuesday, April 29th and took my vehicle home. On May 7th, I turn on my engine and all the engine check lights came on. My car was jerky. I was scheduled to b... Read more
Incident date: May 1, 2024
STICKY STEERING WHEN TRAVELING AT HIGHWAY SPEEDS
Incident date: May 5, 2026
The CVT transmission on my 2019 HR-V (VIN: [XXX] ) failed, causing a sudden loss of motive power in traffic. This is a known manufacturing defect (TSB 21-047). Honda is currently denying repairs for low-mileage vehicles (75,600 miles) based on arbitrary time-limits and illegal 'dealer-only' service requirements. This defect causes an immediate safety hazard (Loss of Motive Power). This 'Warranty E... Read more
Incident date: Apr 1, 2026
The issue I'm experiencing with my 24 Prologue is the infotainment screen (which controls a lot of the vehicle) sometimes having issues showing the backup camera, or issues with the car not allowing me to utilize ACC (says temporarily unavailable), etc. I feel less safe in the vehicle as a result. The issue is an OPEN recall and the dealership I've contacted 5x [XXX] ) has refused to do the upda... Read more
Incident date: Apr 1, 2026
The issue I'm experiencing with my 24 Prologue is the infotainment screen (which controls a lot of the vehicle) sometimes having issues showing the backup camera, or issues with the car not allowing me to utilize ACC (says temporarily unavailable), etc. I feel less safe in the vehicle as a result. The issue is an OPEN recall and the dealership I've contacted 5x [XXX] ) has refused to do the upda... Read more
Incident date: Apr 1, 2026
The issue I'm experiencing with my 24 Prologue is the infotainment screen (which controls a lot of the vehicle) sometimes having issues showing the backup camera, or issues with the car not allowing me to utilize ACC (says temporarily unavailable), etc. I feel less safe in the vehicle as a result. The issue is an OPEN recall and the dealership I've contacted 5x [XXX] ) has refused to do the upda... Read more
Incident date: Apr 3, 2026
I had been hearing a ticking or clicking sound from the engine. When I brought it to a Honda dealership that I had used about a year ago for the 100,000 mile maintenance, I was told that the truck had a rod bearing failure and that I needed a new engine. I was told that if I kept driving it as is, that I could have catastrophic engine seizure without warning at anytime. This is a disaster waiti... Read more
Incident date: Apr 3, 2026
I had been hearing a ticking or clicking sound from the engine. When I brought it to a Honda dealership that I had used about a year ago for the 100,000 mile maintenance, I was told that the truck had a rod bearing failure and that I needed a new engine. I was told that if I kept driving it as is, that I could have catastrophic engine seizure without warning at anytime. This is a disaster waiti... Read more
Incident date: Apr 13, 2026
The contact's son owned a 2025 Honda CR-V. The contact stated that while her son was driving on the parkway at approximately 40 MPH, a loud, booming sound emit from the vehicle. After the booming sound emitting from the vehicle, several warning lights appeared on the instrument panel as the vehicle caught fire. Due to the sudden failure, the vehicle caught fire and the authorities were called to ... Read more
Fire
Incident date: Apr 23, 2026
There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dang... Read more
Incident date: Apr 23, 2026
There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dang... Read more
Incident date: Apr 23, 2026
There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dang... Read more
Incident date: May 13, 2026
Sunroof glass was shattered while on freeway. No rock or debris hit. She was driving back to home from office and other car drivers reported something falling out from top and when she stopped and checked, everywhere was glass debris. This is 2026 Honda crv hybrid sport and just 35 days old bought from dealer. Dealership is saying its not covered under warranty so have to pay from either pocket or... Read more
Incident date: May 13, 2026
Multiple warning lights lit up after starting car and driving for a short distance (less than 5 feet). Honda mechanic diagnosed it as a misfire in cylinder likely due to carbon buildup or other unknown reason. Similar incidents have happened with other 2019 Honda Fit and an extension of warranty was issued for some vehicles but not all (SB 23-042). Unfortunately, mine was apparently not covered de... Read more
Incident date: May 13, 2026
Multiple warning lights lit up after starting car and driving for a short distance (less than 5 feet). Honda mechanic diagnosed it as a misfire in cylinder likely due to carbon buildup or other unknown reason. Similar incidents have happened with other 2019 Honda Fit and an extension of warranty was issued for some vehicles but not all (SB 23-042). Unfortunately, mine was apparently not covered de... Read more
Incident date: Feb 25, 2026
The contact owns a 2026 Honda CR-V. The stated that when driving the vehicle, it unexpectedly stalled. No warning lights illuminated. The dealer was contacted however the vehicle was not diagnosed or repaired. The approximate failure mileage was 400.
Incident date: May 8, 2026
Vehicle has stopped running multiple times while at stop signs or traffic lights when engine is at idle and not running. The vehicle has to be restarted to go after shutting off while in traffic. It is very concerning when this happens in live traffic. The dealer has had the vehicle for days and were not able to replicate what happened. Asked me for more information on what was being used when it ... Read more
Incident date: Mar 3, 2026
[XXX] is the VIN. AIRBAGS DID NIT DEPLOY I was driving 77 mph on i80 near [XXX] . Another vehicle, a Chevy Malibu, left the left lane of traffic and drove on the median. This driver over corrected when her speed was 83 mph. I hit her broadside (Tbone) in the b pillar dead center on the my front of my CRV. My airbags did not deploy. I received a broken sternum from hitting the steering wheel. US... Read more
Crash
4 injured
Incident date: Mar 3, 2026
[XXX] is the VIN. AIRBAGS DID NIT DEPLOY I was driving 77 mph on i80 near [XXX] . Another vehicle, a Chevy Malibu, left the left lane of traffic and drove on the median. This driver over corrected when her speed was 83 mph. I hit her broadside (Tbone) in the b pillar dead center on the my front of my CRV. My airbags did not deploy. I received a broken sternum from hitting the steering wheel. US... Read more
Crash
4 injured
Incident date: May 13, 2026
The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle's rear brakes rub significantly to the point of prematurely wearing out the brake pads. Additionally, the instrument panel is failing and displaying all warning lights, and the side mirrors flicker while driving. The vehicle was taken to a local dealer where it was diagnosed to be NHTSA ... Read more
Incident date: May 13, 2026
The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle's rear brakes rub significantly to the point of prematurely wearing out the brake pads. Additionally, the instrument panel is failing and displaying all warning lights, and the side mirrors flicker while driving. The vehicle was taken to a local dealer where it was diagnosed to be NHTSA ... Read more
Incident date: May 11, 2026
The contact owns a 2020 Honda Accord. The contact stated that after starting the vehicle the engine was hesitant to start and while driving the flashing check engine light had illuminated and the vehicle did not accelerate past 40 MPH. The vehicle was slowly driven to the local dealer who diagnosed that the both the engine head gasket and water pump needed to be replaced. The vehicle was not yet r... Read more
Incident date: May 11, 2026
The contact owns a 2020 Honda Accord. The contact stated that after starting the vehicle the engine was hesitant to start and while driving the flashing check engine light had illuminated and the vehicle did not accelerate past 40 MPH. The vehicle was slowly driven to the local dealer who diagnosed that the both the engine head gasket and water pump needed to be replaced. The vehicle was not yet r... Read more
Incident date: May 9, 2026
Driving to work on the highway and the Honda pilot suddenly slowed and stopped accelerating, started riding rough and making a loud whistling blowing noise. Check engine light was suddenly flashing. I was able to pull over into a lane split zone before being hit by all the traffic going around and bumping horns at me. I was terrified but thankful to be alive. I want in a good spot though, cars an... Read more
Incident date: May 13, 2026
Steering randomly sticks while turning and requires some force to release. Seems to happen most just off center and while turning left.
Incident date: Feb 5, 2025
My car has under 6,000 mi on it. I bought it new and it has had this problem from the start. The TPMS alarms time after time. I go through all the routine of checking the tires and resetting the alarm system as per the manual. It might stay off for 10 mi or for 100 mi, but for sure it will come back on, and when the tires are checked, they are OK. So I reset it again and repeat the process. I have... Read more
Incident date: May 11, 2026
CMBS error again now having lane assist error
Incident date: May 11, 2026
CMBS error again now having lane assist error
Incident date: May 11, 2026
CMBS error again now having lane assist error
Incident date: Apr 2, 2026
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept goin... Read more
Crash
1 injured
Incident date: Apr 2, 2026
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept goin... Read more
Crash
1 injured
Incident date: May 13, 2026
Forward collision assist keeps turning off, saying the front camera needs to be cleaned. Loud cracking/clicking/popping noises from front suspension making low speed turns (left and right). Sounds like the wheels want to fall off. I got this Prologue with 4 miles on it, started making those noises at less than 3K. It sounds so bad! Honda seems to be waiting until someone is seriously injur... Read more
Incident date: May 13, 2026
Forward collision assist keeps turning off, saying the front camera needs to be cleaned. Loud cracking/clicking/popping noises from front suspension making low speed turns (left and right). Sounds like the wheels want to fall off. I got this Prologue with 4 miles on it, started making those noises at less than 3K. It sounds so bad! Honda seems to be waiting until someone is seriously injur... Read more
Incident date: May 10, 2026
While driving down an interstate going approximately 70 mph, the engine, all of a sudden started losing power and showing a check engine light. I immediately pulled over to a safe location. Check the oil which appeared okay and called a tow truck. Bring my vehicle to a local shop. The shop did some inspections and found that there was some failures on the connecting rods. Nothing else has been don... Read more
Incident date: May 8, 2026
Vehicle suddenly starts having multiple lights and warnings come up such as road departure mitigation, adaptive cruise problem, collision mitigation, auto high beam, etc. reading online it seems multiple people with honda oddysey are experiencing the same issues.
Incident date: May 8, 2026
Vehicle suddenly starts having multiple lights and warnings come up such as road departure mitigation, adaptive cruise problem, collision mitigation, auto high beam, etc. reading online it seems multiple people with honda oddysey are experiencing the same issues.
Incident date: May 8, 2026
Vehicle suddenly starts having multiple lights and warnings come up such as road departure mitigation, adaptive cruise problem, collision mitigation, auto high beam, etc. reading online it seems multiple people with honda oddysey are experiencing the same issues.
Incident date: May 12, 2026
The contact owns a 2016 Honda Accord. The contact stated that while driving in a temperature of 90 degrees Fahrenheit, there was an abnormally loud static sound emerging from the speakers. Upon starting the vehicle, the static sound was heard and failed to stop. No warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the infotainment system needed to b... Read more
Incident date: Apr 1, 2026
I have a 2019 Honda Accord the color is still night Pearl unfortunately I am starting to get a lot of chipping and rusting on the paint the roof of the car the color is fading I have chips coming off from the back by the window the hood of the car and the roof the car is only 7 years old just started happening within the last couple of months and it's getting worse the car is always parked under ... Read more