Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Dec 14, 2025
Odometer Fraud. The contact purchased a 2010 Ford F-150. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 114,500. The vehicle was taken to an independent mechanic, where the contact was advised to perform Carfax search regarding the vehicle. It was later discovered that the mileage on the Title was 28... Read more
Incident date: Dec 14, 2025
A supplemental restraint message is occasionally flashing on my dashboard
Incident date: Dec 14, 2025
Uconnect/ram backup camera does not work sometimes. Started when radio started jumping itself due to delamanated touch radio screen. Almost hit kid behind while backing up. Camera cut off while backing.
Incident date: Dec 15, 2024
While traveling cross-country from Chicago, IL to San Diego, CA, my Mercedes-Benz EQS experienced a battery and system malfunction in Erick, Oklahoma at approximately 11:17 PM. At the time of the incident, the vehicle displayed approximately 93 miles of remaining range. I stopped to charge the vehicle; however, the vehicle failed to initiate charging and subsequently lost power. Following the shu... Read more
Incident date: Dec 12, 2025
The first time the errors (front collision, traction control/slippery road) happened, I was driving my 2019 Nissan Kicks on a dry night in October (10/23). I was going down a medium sized hill with my breaks slightly engaged, about to run into my apartment complex. There was no one in front of me. Lights lit up with an error that said 'Malfunction: See Owner's Manual.' When I went to back into my ... Read more
Incident date: Nov 1, 2025
The contact owned a 2017 Volvo XC90. The contact stated that after driving 35 miles at 70 MPH on I-95 South in South Carolina, the contact started smelling an abnormally gasoline odor inside the vehicle entering through the AC vents. There was no warning light illuminated. The contact and her husband continued driving, believing that the odor was coming from the outside because the air recirculati... Read more
Fire
3 injured
Incident date: Nov 1, 2025
My truck went into "limp" mode and had very little power. It was towed to the dealership where they diagnosed the issue as a bad solenoid causing the engine misfires. The solenoid was replaced, but the issue was not fixed. Now the dealership is stating the engine has bent lifters and the repairs will not be covered under the ongoing massive engine recall. The vehicle had the pico test on 9/17 and... Read more
Incident date: Nov 1, 2025
My truck went into "limp" mode and had very little power. It was towed to the dealership where they diagnosed the issue as a bad solenoid causing the engine misfires. The solenoid was replaced, but the issue was not fixed. Now the dealership is stating the engine has bent lifters and the repairs will not be covered under the ongoing massive engine recall. The vehicle had the pico test on 9/17 and... Read more
Incident date: Dec 8, 2025
My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.
Incident date: May 4, 2025
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You hav... Read more
Incident date: Dec 2, 2025
While driving from Phoenix to Tucson in midday traffic, the vehicle displayed a "Check Transmission" error message. Immediately following this warning, the vehicle experienced a significant loss of motive power while navigating a busy intersection. The car would not shift gears appropriately to maintain speed or move out of the path of traffic, which created an immediate risk of a collision. I was... Read more
Incident date: Dec 2, 2025
While driving from Phoenix to Tucson in midday traffic, the vehicle displayed a "Check Transmission" error message. Immediately following this warning, the vehicle experienced a significant loss of motive power while navigating a busy intersection. The car would not shift gears appropriately to maintain speed or move out of the path of traffic, which created an immediate risk of a collision. I was... Read more
Incident date: Nov 4, 2025
While I was driving on the highway, the brakes of my car suddenly were violently activated and I had not touched the brakes. If there had been a car behind me, it would have been a major rear end collision. It was over quickly and I accelerated back to the normal speed. I talked to the Honda Service Mgr where I purchased the car and he said he was unaware of the problem although I see that th... Read more
Incident date: Nov 4, 2025
While I was driving on the highway, the brakes of my car suddenly were violently activated and I had not touched the brakes. If there had been a car behind me, it would have been a major rear end collision. It was over quickly and I accelerated back to the normal speed. I talked to the Honda Service Mgr where I purchased the car and he said he was unaware of the problem although I see that th... Read more
Incident date: Nov 13, 2025
The contact owns a 2009 Nissan 370Z. The contact stated that while attempting to start the vehicle, the steering wheel locked up, and the contact was unable to start the vehicle. The vehicle was towed to the residence, where a mobile mechanic diagnosed the vehicle with steering module failure. The contact called the dealer to schedule an appointment, and the dealer informed the contact that the ve... Read more
Incident date: Nov 3, 2025
The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more
Incident date: Nov 3, 2025
The contact owns a 2015 Chrysler 200. The contact stated that the vehicle failed to start. The engine warning light was illuminated prior to the failure. The failure persisted over time. The vehicle was taken to an independent mechanic who determined that the failure was related to the cruise control, transmission, and fuel pump. The local dealer was contacted, but the vehicle was not diagnosed o... Read more
Incident date: Dec 15, 2025
2025 Chevy Blazer EV charging door frozen on the inside of door seal from snow storm
Incident date: Nov 25, 2025
Both front axles began clicking/clunking at 10K miles on the odometer. Taking to dealer to have CVs replaced this week under warranty. Worried that this will be quite expensive and lemon law once the warranty runs out.
Incident date: Oct 1, 2025
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen... Read more
Incident date: Oct 1, 2025
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen... Read more
Incident date: Nov 5, 2025
Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after pr... Read more
Incident date: Dec 13, 2025
Most issues began around the 6th month of the first year of ownership and have persisted. Current mileage is ~31,500. Safety-related defects: 1.Washer system leak/empty reservoir: washer fluid repeatedly drains/ends up empty, preventing windshield cleaning while driving and reducing visibility. Began after a dealer visit on 06/03–06/04/2025 for panoramic sunroof noise (“concern began after pr... Read more
Incident date: Dec 14, 2025
I experience a lack of power issue when driving the vehicle and attempting to accelerate past 40-60 mph. I will floor the accelerator and the car still stalls and will not accelerate. This has been terrifying when merging onto the highway and realizing this issue is occurring, as it is sporadic and not noticeable on residential/low speed drives. In the videos I've taken, you can see the engine RPM... Read more
Incident date: Mar 10, 2025
Was driving on highway and starting to exit and my engine light came on and it alerted reduced engine power. I had to slam on my brakes but they were very hard to press and almost non existent and steering was also difficult. Managed to get car to side of road but due to very hard to non existent brakes I did graze a truck and damaged my rear drivers side fender. I am very lucky I didn’t get inj... Read more
Crash
Incident date: Mar 10, 2025
This make/model/year has many issues of windshield cracking. My car windshield was fine, no issues, I went to the garage to uncover it to drive and there was a crack among the passenger edge about 9 inches. I researched if this was a recall/known issue. No recall but many many issues amongst owners of this car, in the exact same location for no apparent reason. They are saying it IS a build issue.... Read more
Incident date: Mar 10, 2025
First off the truck my father and I purchased was a brand new LT 1500 model with v6 engine and 4 wheel drive from Bill Defouw Chevrolet Lafayette, IN In 2020 I contacted the sheriff's department because the vehicle we had purchased had been stolen and switched out with another truck that had a non matching stamped vin on the frame underneath and nothing else matched with photos of proof did not ... Read more
Incident date: Dec 14, 2025
I was stopped at a red light waiting for the light to turn green. It turned green and I slowly went out and a car went through a red light hit my front left car. The guy was going at at least 30 to 40 miles and not one airbag went off.
Crash
1 injured
Incident date: Dec 14, 2025
Transmission locked up and had to be replaced April 8 of 2025. I was blessed it did not lock up while I was driving, but did as soon as I pulled in my driveway. While driving that evening I had some issue with it not downshifting. When stopped in driveway could not restart the car. Had to have a special tow truck take it to the repair shop. I never got a warning light regarding the transmission n... Read more
Incident date: Dec 14, 2025
Transmission locked up and had to be replaced April 8 of 2025. I was blessed it did not lock up while I was driving, but did as soon as I pulled in my driveway. While driving that evening I had some issue with it not downshifting. When stopped in driveway could not restart the car. Had to have a special tow truck take it to the repair shop. I never got a warning light regarding the transmission n... Read more
Incident date: Sep 1, 2025
The vehicle’s engine and powertrain management system repeatedly fails with multiple DTC's triggering a full-system cascade of safety-critical warnings and automatic power-limiting. The issue affects the engine, transmission, emissions, AWD, brake system, stability assist, steering assist, ABS/VSA, hill-start assist. The vehicle is fully available for inspection upon request. During each failur... Read more
Incident date: Sep 1, 2025
The vehicle’s engine and powertrain management system repeatedly fails with multiple DTC's triggering a full-system cascade of safety-critical warnings and automatic power-limiting. The issue affects the engine, transmission, emissions, AWD, brake system, stability assist, steering assist, ABS/VSA, hill-start assist. The vehicle is fully available for inspection upon request. During each failur... Read more
Incident date: Sep 1, 2025
The seatbelt grinds away the frame around it.
Incident date: May 21, 2024
Rear seatbelt driver side seat belt does not click or buckle at all. Nothing is stuck in it and it has never buckled as long as I’ve had the car
Incident date: May 21, 2024
My remote start would not work from inside of a restaurant so I went out to manually start the car. It started fine. It was very cold out so I thought that I would drive up next to the building to get close to the entrance. The parking lot was not slippery at all , when I applied the brakes I had absolutely no brakes and the car bumped into the building. No damage to the building but my license pl... Read more
Incident date: May 21, 2024
Water pump design failure caused a leak of coolant into vacuum lines preventing coolant from cooling engine and causing immediate overheating. Known issue previous class action lawsuit.
Incident date: Dec 2, 2025
I drove my car today after it snowed a few inches the night before and while I was driving, I tried to press the horn, but there was no noise coming from the horn. when I went back home I noted that the speaker used for the horn is located near the passenger side wheel well. The speaker was blocked due to snow accumulation. This is dangerous because that means whenever there’s any snow on the r... Read more
Incident date: Aug 1, 2025
I was driving down the interstate at normal speed, normal road conditions, clear weather conditions when my panoramic sunroof suddenly exploded with all of the glass coming down on me and inside my vehicle. The sound was similar to a gunshot
Incident date: Nov 20, 2025
About 6:45 in the morning on November 10th, the vehicle was in a high-speed. Front end collision with adult cow elk at 70 miles an hour on the freeway, and the airbags failed to deploy in the Van on both front seats and the vehicle was severely damaged. Injuries were sustained.
Crash
2 injured
Incident date: Dec 9, 2025
The cuts off in the Middle of the street in front of a school .The vehicle will not start up.I try to Crank it on vehicle make a loud screeching sound like metal to metal .Dash lights 4wd pop on then a lightning symbol came on.The vehicle wont change gears steering wheel lock ,wheels lock ,The front left turning signal does not work all the other lights do.My wife and I avoided a collision when th... Read more
Incident date: Dec 9, 2025
The cuts off in the Middle of the street in front of a school .The vehicle will not start up.I try to Crank it on vehicle make a loud screeching sound like metal to metal .Dash lights 4wd pop on then a lightning symbol came on.The vehicle wont change gears steering wheel lock ,wheels lock ,The front left turning signal does not work all the other lights do.My wife and I avoided a collision when th... Read more
Incident date: Dec 13, 2025
While driving, I used the factory wireless phone charger in my Honda CR-V with an iPhone 15 Pro. The phone was placed directly on the charging pad with no case and Apple CarPlay was in use. During an extended drive, the phone failed to charge beyond approximately 50% and became excessively hot. Charging appeared inconsistent or stopped while heat continued to increase. I am concerned that the wi... Read more
Incident date: Dec 13, 2025
While driving, I used the factory wireless phone charger in my Honda CR-V with an iPhone 15 Pro. The phone was placed directly on the charging pad with no case and Apple CarPlay was in use. During an extended drive, the phone failed to charge beyond approximately 50% and became excessively hot. Charging appeared inconsistent or stopped while heat continued to increase. I am concerned that the wi... Read more
Incident date: Nov 30, 2025
Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steering system went while on the expressway. The advancetrac warning light came on and then the service power steering now. The steering wheel was impossible to turn and to make matters worse it was snowing out.
Incident date: Dec 12, 2025
I closed the passager side door and the back window shattered and blew out
Incident date: Dec 13, 2025
I was at a complete stop at the red light, vehicle began shaking and shut down. Gears would not work therefore I was not able to put it in neutral to at least push out of the road. The vehicle then began cranking on and off on its own, without me pushing start/stop engine. This was completely unexpected as the truck is one week old, had a full tank of gas and it was especially dangerous to have sh... Read more
Incident date: Nov 26, 2025
On Dec 12th the speedometer repeatedly showed very incorrect values, both displaying much faster than the vehicle was traveling and displaying zero when the vehicle had accelerated. We have not been able to replicate the issue. And it went away after shutting down and restarting the vehicle. The vehicle has not yet been inspected by anyone. From a safety perspective the speedometer accuracy is i... Read more
Incident date: Nov 26, 2025
The front passenger-side lower control arm on my 2022 Kia Forte fractured completely without warning during normal driving conditions. There was no collision, curb strike, pothole impact, or accident. The fracture appears clean and brittle, not bent or deformed. The failure caused suspension misalignment, damage to the CV axle, and uneven tire wear, creating a loss-of-control risk. The vehicle wa... Read more
Incident date: Nov 26, 2025
The front passenger-side lower control arm on my 2022 Kia Forte fractured completely without warning during normal driving conditions. There was no collision, curb strike, pothole impact, or accident. The fracture appears clean and brittle, not bent or deformed. The failure caused suspension misalignment, damage to the CV axle, and uneven tire wear, creating a loss-of-control risk. The vehicle wa... Read more
Incident date: Nov 12, 2025
My car is BROKEN DOWN COMPLETELY. I take care of it extremely well! The transmission went. Out of no where. This needs to be apart of the recall for Transmission Software may Result in Pulley Damage. I’ve had to get the brakes and rotors completely replaced twice in a year and they need to be done AGAIN already. That’s not normal, for brakes to wear that fast. The electric seats do not work an... Read more