Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Dec 16, 2025
The contact owns a 2007 Chrysler 300. The contact stated that while driving at 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to coast to the side of the road. The contact's granddaughter was a passenger in the vehicle. The check engine warning light and the Electronic Throttle Control warning light were illuminated. The contact wa... Read more
Incident date: Nov 17, 2025
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses ... Read more
Incident date: Nov 6, 2025
I was driving on the highway at approximately 35mph when I noticed there was no response from the accelerator. I shifted the vehicle into neutral and coasted onto a side road and call OnStar for assistance. The dashboard indicator said to restart engine. I attempted to restart, but the engine would crank but not turn over (start). The vehicle was towed to the dealership where the fuel pump assembl... Read more
Incident date: Apr 1, 2025
premature failure of UA80F transmission with 80,000 miles on vehicle which has been regularly serviced and maintained. Failure symptoms demonstrated match documented cases exactly resulting in the ultimate and complete failure of the transmission resulting in the vehicle being towed in to the dealer for a repair. Repair bill upwards of $10,000 however being told parts not available leaving me wi... Read more
Incident date: Dec 16, 2025
The vehicle was purchased new from the dealer in June of 2022. Since the purchase the vehicle has had multiple issues that are safety concerns. The backup camera cuts out on average 1 out of every 10 times the vehicle is placed in reverse always in low light situations like parking garages, night time driving or overcast/rainy weather. The vehicle has been in to GM on multiple occassions to have i... Read more
Incident date: Dec 9, 2025
Vehicle experienced a highway-speed overheat and automatic engine shutdown. Inspection revealed antifreeze intrusion into the under-hood engine fuse box, causing widespread fuse degradation and electrical failure. This occurred following recall-related service. Vehicle lost power and is unsafe to operate due to electrical contamination and fire risk. Manufacturer and dealer have been unresponsive.
Incident date: Dec 9, 2025
Vehicle experienced a highway-speed overheat and automatic engine shutdown. Inspection revealed antifreeze intrusion into the under-hood engine fuse box, causing widespread fuse degradation and electrical failure. This occurred following recall-related service. Vehicle lost power and is unsafe to operate due to electrical contamination and fire risk. Manufacturer and dealer have been unresponsive.
Incident date: Oct 30, 2025
Power Steering Randomly Goes off taking the Traction Control with it. Terrible for the snow roads to have. Have to life the steering wheel slightly when starting to the car get it to work. Steering Angle Sensor or Torque Position Sensor Maybe??
Incident date: Nov 4, 2025
Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to... Read more
Incident date: Nov 4, 2025
Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to... Read more
Incident date: Dec 31, 1969
What component or system failed or malfunctioned, and is it available for inspection upon request? The car began stalling and started to become unresponsive while I was driving to work. While I was not 100% sure of what component was malfunctioning at the time, I suspected that it might be a timing chain problem because I had this same exact issue happen to to this car back in January 2025. I did ... Read more
Incident date: Dec 31, 1969
What component or system failed or malfunctioned, and is it available for inspection upon request? The car began stalling and started to become unresponsive while I was driving to work. While I was not 100% sure of what component was malfunctioning at the time, I suspected that it might be a timing chain problem because I had this same exact issue happen to to this car back in January 2025. I did ... Read more
Incident date: Dec 31, 1969
What component or system failed or malfunctioned, and is it available for inspection upon request? The car began stalling and started to become unresponsive while I was driving to work. While I was not 100% sure of what component was malfunctioning at the time, I suspected that it might be a timing chain problem because I had this same exact issue happen to to this car back in January 2025. I did ... Read more
Incident date: Mar 15, 2025
At random times when you start the vehicle there is no sound. No sound from the turn signals, radio, emergency flashers. Apple Car Play. You have to restart the vehicle to have it reset. You always do not know there is no sound until you have started to drive and go to use the radio of notice that the turn signal is not working. I did not realize that my left hand turn signal did not turn off ... Read more
Incident date: Dec 2, 2025
The vehicle has experienced consistent overheating issues and coolant leak this Fall. My mechanic searched and realized that there were hundreds of thousands of vehicles that experienced engine performance issues traced to coolant intrusion—a known problem in certain Ford 2.0L EcoBoost engines (model years around 2015–2019). Coolant leaked into the cylinders, causing misfires and eventual engi... Read more
Incident date: Nov 19, 2025
Back glass shattered while sitting under the carport. It was around 30 degrees outside when it happened. No rock or bullet hole.
Incident date: Nov 19, 2025
The vehicle has 95k miles on it and both brake actuator assembly and booster pump have gone bad. This is a defective issue, I called toyota and was told too bad since the program that fixed this ended 02/25. The car met the mileage requirement, but being 10 months out of the date gives toyota the right to wash their hands on a defective part. The part is over $1500 just in parts to replace! This i... Read more
Incident date: Nov 19, 2025
While driving home from work, without any warning or blunt force the sunroof exploded and shattered glass was everywhere
Incident date: Dec 1, 2023
The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creati... Read more
Incident date: Dec 1, 2023
The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creati... Read more
Incident date: Dec 1, 2023
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. The TPMS warning light was illuminated. The local dealer was contacted, and the contact was advised that the... Read more
Incident date: Dec 14, 2025
A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you a... Read more
Incident date: Dec 14, 2025
When I first got the car I didn’t notice the problem until one day it rained very hard and I didn’t care that much to drive I sat that night out and waited until the next day I go out to my car and my rear light bar the race track taillight completely out like it wasn’t on where my truck is the outside lights where the break lights are was on but the truck area is out I’m receiving citatio... Read more
Incident date: Dec 15, 2025
When the radio is turned completely off to reset the Bluetooth the entire dashboard lights turn on and a malfunction warning is displayed that XYZ system is not working to call dealer to schedule appointment. There is an issue with the windows not rolling up either.
Incident date: Nov 26, 2025
When the radio is turned completely off to reset the Bluetooth the entire dashboard lights turn on and a malfunction warning is displayed that XYZ system is not working to call dealer to schedule appointment. There is an issue with the windows not rolling up either.
Incident date: Dec 3, 2025
I own a 2018 Jeep Grand Cherokee Overland. On December 5, 2025, the vehicle received a transmission fluid exchange service at a Jeep dealership. Prior to this service, the transmission operated normally with no hesitation, harsh shifts, or warning lights. Within a few days after the service, I began noticing delayed engagement and hesitation during shifts. On December 14, 2025, while driving at h... Read more
Incident date: Dec 4, 2025
No check engine light before, during, or after the incident. Pulling on to road in traffic, transmission started slipping, not allowing me to get to speed of traffic. This almost caused a rear end collision. It is absurd to have paid this much money for a vehicle and so many people have this same issue. (CDF drum and valve body). Consumer has to pay $6,000 to $10,000. Ford needs to be held account... Read more
Incident date: Dec 4, 2025
For about a week and a half my car had made a high pitched wheezing/hubbing sound when started cold. This occurred at all temperatures cold and warm. Yesterday December 13th I went to run some errands and about a mile into my drive my 2021 3lt 3.6 V6 Chevrolet Blazer lost the ability to power itself. There was no electrical problem however the power train lost power all gears drive and reverse. I ... Read more
Incident date: Dec 15, 2025
For about a week and a half my car had made a high pitched wheezing/hubbing sound when started cold. This occurred at all temperatures cold and warm. Yesterday December 13th I went to run some errands and about a mile into my drive my 2021 3lt 3.6 V6 Chevrolet Blazer lost the ability to power itself. There was no electrical problem however the power train lost power all gears drive and reverse. I ... Read more
Incident date: Dec 1, 2022
In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehicle was started the following morning, the update had failed mid-process and stalled at approximately 50%. Immediately upon startup, the backup camera and navigation/maps stopped functioning. The vehicle has been unable to complete subsequent software updates since. Tesla service ... Read more
Incident date: Dec 15, 2025
The vehicle has ongoing and worsening electronic and safety-related issues. The fuel range and fuel economy fluctuate abnormally and frequently, sometimes even while the vehicle is stopped. The infotainment screen has experienced intermittent black areas/partial blackout while driving, affecting system reliability. Recently, the automatic transmission began hesitating during the initial gears, b... Read more
Incident date: Dec 12, 2025
I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the v... Read more
Incident date: Oct 1, 2025
Unknown My 2024 Nissan Rogue rear windshield shattered while parked. Parked the car at the job site parking area, went to work, came out to the car and saw rear windshield was shattered. No evidence of vandalism found.
Incident date: Oct 1, 2025
I purchased a CPO 2017 Hyundai Tucson in June'22 and brought it in for engine stuttering, the car stalling in intersections and was told they couldn't duplicate the problem. I emailed and brought the car in again and still noting was rectified. I've made the oil changes, changed spark plugs, flushed the engine in July and got new oil and everything looked at and in October the engine seized while ... Read more
Incident date: Oct 1, 2025
I purchased a CPO 2017 Hyundai Tucson in June'22 and brought it in for engine stuttering, the car stalling in intersections and was told they couldn't duplicate the problem. I emailed and brought the car in again and still noting was rectified. I've made the oil changes, changed spark plugs, flushed the engine in July and got new oil and everything looked at and in October the engine seized while ... Read more
Incident date: Dec 5, 2025
The dashboard and heads up display intermittently goes on and off. All warning lights are on when the dashboard comes back on. It goes off long enough to not know how fast you are going. Hyundai has this as a known issue for Limited trims of the Hyundai Tucson yet they only tell you to take it to the dealer for the vehicle to be fixed. Customers have taken their vehicle back to the dealership af... Read more
Incident date: Dec 5, 2025
12/7/2025 8:48 AM Engine lost propulsion while driving 35mph enroute to residence. The engine cut off and at the same time we saw a cloud of blue smoke trailing the vehicle. The engine refired and propulsion resumed. I immediately looked at the dash display for an indicator light resulting from the lack of propulsion. There were no unusual indicator lights or messages but the tachometer needle dro... Read more
Incident date: Dec 5, 2025
12/7/2025 8:48 AM Engine lost propulsion while driving 35mph enroute to residence. The engine cut off and at the same time we saw a cloud of blue smoke trailing the vehicle. The engine refired and propulsion resumed. I immediately looked at the dash display for an indicator light resulting from the lack of propulsion. There were no unusual indicator lights or messages but the tachometer needle dro... Read more
Incident date: Dec 12, 2025
Approximate date 10/7/2025. Driving 20mph clear daylight sunny conditions in right lane,another vehicle in left lane put on right blinker to merge in front of me into my lane. The merging vehicle was 3 car lengths ahead and had plenty of space to merge. Merging vehicle was only half way into right lane when without touching the brakes and no warning alarm the wheels locked up completely,skidding... Read more
Incident date: Oct 22, 2025
I brought the 2017 Buick Cascada in for repair following rough idle and check engine light. This vehicle only has 46,200 miles. The mechanic put it to the computer and the mechanic found the issue that was ultimately identified as the camshaft cover/pc valve. This part was already replaced in my vehicle when the vehicle had roughly 21,000 miles. It has now broken again and it is a systemic issue... Read more
Incident date: Oct 22, 2025
THE 2012 Jeep 4 door Wrangler had the ABS Control Module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date.(UNKNOWN when this will be rectified. Other years of this car have been recalled for this issue. This y... Read more
Incident date: Oct 22, 2025
THE 2012 Jeep 4 door Wrangler had the ABS Control Module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date.(UNKNOWN when this will be rectified. Other years of this car have been recalled for this issue. This y... Read more
Incident date: Oct 20, 2025
While driving, the center display screen has shut off and remains to be unfunctional. This screen is the primary way any collision warnings and rear view video. This car is not driveable and extremely unsafe without the display screen as there is almost no rear view visibility without it. The rear view video did not always work beforehand either, but this makes it completely unfunctional.
Incident date: Dec 15, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The contact pulled over and turned off the vehicle. The contact restarted the vehicle after twenty minutes and was able to drive normally. The contact stated that after starting the vehi... Read more
Incident date: Dec 9, 2025
I am submitting this complaint regarding unresolved safety recalls affecting my Kia K5: Recall SC356 and Recall SC346. I have contacted my authorized Kia dealer multiple times over the past several months, yet no remedy has been provided. Most alarmingly, I was informed today that my recall “ticket” was closed without any repairs being completed, which is unacceptable. Recall SC356 involves a... Read more
Incident date: Dec 9, 2025
While driving at freeway speeds, a red check engine warning appeared along with a “Service High Voltage System” message. Immediately afterward, the vehicle’s heater stopped working, causing the windshield to fog up. I had to pull over safely and manually clear the windshield before driving the vehicle to the dealership.
Incident date: Dec 5, 2025
A car attempted to make a left hand turn across our lane of traffic. We didn't have any chance to break to avoid the collision and all front airbags were deployed. The front passenger airbag didn't seem to deploy properly and seems that it inflated upwards to the windshield and not toward the passenger. The windshield was shattered by the airbags sending glass into the passenger compartment.
Crash
1 injured
HONDA
CLARITY PLUG-IN HYBRID
(2018) - TIRES:TREAD/BELT
Dec 15, 2025
Incident date: May 30, 2025
I purchased 4 new tires from Braman Honda on 2/2023. I drive the car daily but I also have a take home vehicle for work. On 12/4/25 and 12/5 my son, who is on military leave took the car from Boynton beach to Miami for an appointment. when he returned, he showed me a picture of the dash showing the low tire pressure light on. Up until now, there was no warning of any issues with the tires. I tho... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - TIRES
Dec 15, 2025
Incident date: May 30, 2025
I purchased 4 new tires from Braman Honda on 2/2023. I drive the car daily but I also have a take home vehicle for work. On 12/4/25 and 12/5 my son, who is on military leave took the car from Boynton beach to Miami for an appointment. when he returned, he showed me a picture of the dash showing the low tire pressure light on. Up until now, there was no warning of any issues with the tires. I tho... Read more
Incident date: Jan 10, 2025
I am submitting this complaint to report what I believe to be a manufacturing or design defect involving the sunroof of my Jeep Grand Cherokee. On or around December 1, 2025, I discovered a severe water leak originating from the sunroof area during normal rainfall. Water entered the vehicle interior without warning and caused substantial damage to the headliner, interior trim, and other interior ... Read more