Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Dec 30, 2025
The contact owns a 2021 Ford F-550 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
Incident date: Oct 19, 2025
The contact called on behalf of her daughter who owns a 2017 Kia Optima. The contact stated while driving at approximately 60 MPH, the vehicle made an abnormal knocking sound, the cruise control was inoperative, the infotainment screen darkened, and the charging outlet was inoperative. The Check Engine warning light was intermittently illuminated. The vehicle was taken to the contact's residence, ... Read more
Incident date: Nov 1, 2025
The contact owns a 2025 Volvo XC90. The contact stated that while driving through a construction zone at an undisclosed speed, the lane-keeping assist malfunctioned, causing the vehicle to become erratic, which required the contact to forcefully engage the steering wheel to regain control of the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diag... Read more
Incident date: Dec 29, 2025
The vehicle makes clicking/popping noises when steering. It starts only when turning the wheel hard one way or the other. As the problem gets worse, turning slightly is enough to make clicking noise. CV Joints/Axles have been replaced every 3,000 miles on my vehicle; around 3,000 and 6,000 miles. Honda seems to be aware of this issue, but is using the same parts to replace the bad joints every t... Read more
Incident date: Aug 1, 2025
On 10/14, I was driving the car to my job, when the car suddenly switched from its electric battery power to its internal combustion engine. The vehicle's information screen only showed that the battery was unavailable. I was able to operate the car on only the internal combustion engine to arrive at work. However, when I went to leave several hours later, the car would not start. The car was towe... Read more
Incident date: Dec 1, 2025
The contact owns a 2016 Ford Taurus. The contact received a recall notification NHTSA Campaign Number: 25V6950000 (Back Over Prevention); however; the recall remedy parts were not available. The contact stated while reversing, the rearview camera displayed a blurry image, causing the contact to slightly hit a pole. The dealer was made aware of the failure; however, the contact was informed that t... Read more
Incident date: Dec 1, 2025
This is not one incident, but a building problem. We are hearing a clicking sound from the front of the car whenever making a turn. I think it is the same CV joint problem so many other Prologue owners are complaining about. Is this dangerous? This is our fourth Honda vehicle, and one would expect a reputable company like Honda to stand by their vehicles. A recall is certainly warranted with so ma... Read more
Incident date: Oct 16, 2025
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who... Read more
HONDA
CR-V
(2018) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Dec 30, 2025
Incident date: Oct 16, 2025
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who... Read more
Incident date: Dec 30, 2025
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the ri... Read more
Incident date: Dec 30, 2025
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the ri... Read more
Incident date: Dec 30, 2025
On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the ri... Read more
Incident date: Dec 1, 2025
What happened : The vehicle experienced a sudden electrical failure and loss of normal shutdown control. The vehicle would not start or turn over. After repeated attempts, it eventually started, at which point all dashboard lights began flashing uncontrollably. The engine continued running even after the ignition was turned off and the key was removed. The only way to shut the vehicle down was to... Read more
Incident date: Dec 1, 2025
The shut off valve coolant hose leaked into my engine and caused it to over heat, stopping in the street while driving and almost caused an accident. There was no warning until after it over heated. The vehcile was towed to a shop for inspection and I had to replace the engine. Due to the damage the coolant leak cause.
Incident date: Dec 30, 2025
The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. Multiple service department members at Honda dealerships have noted a large number of problems related to this topic. The car will be taken to the dealership on January 31, 2026, for inspection. The service department me... Read more
Incident date: Dec 28, 2025
On the afternoon of Saturday, December 12th 2025 I was preparing my car for a trip an hour north and back to drop my daughter off with her grandmother. I was charging my car with my Level 2 charger and preheating my car. Upon leaving for the trip, within a half mile I heard a loud popping sound coming from the rear of the vehicle and immediately had a warning on the vehicle stating "Stop Vehicle ... Read more
Incident date: Dec 28, 2025
The contact owns a 2022 Chevrolet Equinox. The contact stated that while her son was driving at 55 MPH, the vehicle failed to accelerate and stalled. The check engine warning light illuminated. The contact was unsure whether the driver was able to coast to the side of the road. The driver was able to restart the vehicle; however, the vehicle stalled after driving a short distance. The contact's s... Read more
Incident date: May 5, 2025
The "consider taking a break" alert is way too sensitive and there is no way to turn it off. It's distracting while driving with lights and chimes for no apparent reason. If there were a way to shut it off there would be no issue.
Incident date: Jun 1, 2025
Porsche leather dashboard shrunk and is loose; I was told airbags may not deploy correctly. Porche recommended replacing the dashboard. This is a very common issue.
Incident date: Jun 1, 2025
Porsche leather dashboard shrunk and is loose; I was told airbags may not deploy correctly. Porche recommended replacing the dashboard. This is a very common issue.
Incident date: Jun 1, 2025
I purchased the 2021 Telluride (former owner of a Sportage, Rio and Sorento). I have our local mechanic handle maintenance and service. After paying $1,400 for a tune up to address misfiring, we quickly concluded the transmission was shot and my engine was burning theough every drop of oil before it was due for a change. I went to Kia of Des Moines, since it is covered under a 200k/20-year warr... Read more
Incident date: Jun 10, 2025
I have had all warning lights go on disabled some options, gave me incorrect speed, (i ended up w a speeding ticket over that) made my vehicle go in limp mode ,didn't want to accelerate on highway, could have caused an accident I have a young child and was scared to even drive it. It turned out to be my fuel injectors which was very pricey and I had honda do the repair. I have seen a whole lot of... Read more
Incident date: Jun 10, 2025
I have had all warning lights go on disabled some options, gave me incorrect speed, (i ended up w a speeding ticket over that) made my vehicle go in limp mode ,didn't want to accelerate on highway, could have caused an accident I have a young child and was scared to even drive it. It turned out to be my fuel injectors which was very pricey and I had honda do the repair. I have seen a whole lot of... Read more
Incident date: Jun 10, 2025
While driving car shifted from 2nd to neutral. Engine rpms went up but no power was transfered to tires. Had to put car into park and then back into drive to regain power transfer to tires. Luckily no one was injuried. Took car to local mechanic. Diagnostic came up with no error messages. Service tech took it for a brief test drive and noticed issue with transmission. Recommended transferring to d... Read more
Incident date: Dec 29, 2025
The contact owns a 2016 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled. During the failure, the warning message "Reduced Power" was displayed. The contact stated that after restarting the engine, the vehicle operated as intended; however, the failure reoccurred later. The vehicle was taken to the local mechanic who replaced the fuel injector, but the fai... Read more
Incident date: Dec 9, 2025
The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at 40-50 MPH on the highway far right lane, several unknown warning lights illuminated as smoke was coming from under the hood. The contact stated that the accelerator pedal felt as if the friction was lost against her foot, and the accelerator pedal traveled all the way to the floorboard as the vehicle failed to accelera... Read more
Fire
Incident date: Dec 19, 2025
The back window shattered after turning on the rear window defroster. This put back seat occupants in harm. It impaired my vision. There were no warnings to this failure. My insurance company has been notified. Independent auto repair & glass repair shops have inspected the damage. Window must be replaced.
Incident date: Dec 29, 2025
The contact owns a 2020 Lincoln Nautilus. The contact stated that after refueling the vehicle, the vehicle jerked upon starting and shifting to drive(D) intermittently. The contact stated that the failure initially occurred after refueling the vehicle, but the failure had become consistent and was occurring erratically. Additionally, the contact stated that while driving and accelerating between 3... Read more
Incident date: Dec 29, 2025
The headlights flicker/pulse creating visibility issues at night. This occurs when the heated seats are activated. This is a safety concern for myself, passengers, other drivers, and pedestrians. Flickering lights can cause an accident due to poor visibility and the creating of false shadows. This would also hinder the ability to see pedestrians. The problem was reproduced at the local Chevrolet... Read more
Incident date: Dec 29, 2025
The headlights flicker/pulse creating visibility issues at night. This occurs when the heated seats are activated. This is a safety concern for myself, passengers, other drivers, and pedestrians. Flickering lights can cause an accident due to poor visibility and the creating of false shadows. This would also hinder the ability to see pedestrians. The problem was reproduced at the local Chevrolet... Read more
Incident date: Nov 25, 2025
Received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to repair the recall is not available. The manufacturer has exceeded a reasonable amount of time for the recall repair. Because the vehicle currently has this recall, the State of CA will not allow the vehicle to be registered and is now out of operation. In addition, this vehicle is used fo... Read more
Incident date: Oct 20, 2025
No warning but beginning of the issue with coolant intrusion on the engine: car is currently being looked at for blown head gasket or cracked engine block resulting in $3000+ of repairs. Car only has 75K miles on it. Car is shaking while in park/drive/reverse, making odd bumping noises while going up hill, and not throwing any codes. Upon my research, it states there could be a serious issue wit... Read more
Incident date: Dec 28, 2025
I found that the back windshield of my 2023 Nissan Rogue, which I had parked in my garage, was chipped, and the glass shards were scattered on the ground.
Incident date: Dec 28, 2025
When i press the gas the car transmission is jerking.
Incident date: Dec 28, 2025
When slowing down to a stop but not stopping completely then speeding up to enter another street or an intersection there is a 1-2 second hesitation before the truck reacts and actually moves. This is very scary and dangerous as it can cause an accident with oncoming traffic in certain situations. Toyota knows about this and does not have a fix for this defect.
Incident date: Dec 28, 2025
I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.
Crash
Incident date: Dec 28, 2025
I was driving my crv and a deer was in the road. I hit the deer going 40mph. It blew out the whole front of my car, my sensors, headlights, both fenders and my hood are dented. No airbags deployed or any sensors alerted me of the object or leaving the roadway. Also when I hit the deer, I lost all steering on that moment. I had to turn off my car and then back on to get my steering to release.
Crash
Incident date: Dec 29, 2025
The access to open the rear doors in case of a power failure is complex and not practical or safe.
Incident date: Dec 27, 2025
Rear camera sometimes displays black image or error message when I shift into reverse , I was notified by my insurance company there was a active recall on this specific part on the car - it has been about 2 months now and I am still unable to get to problem fixed as the parts are not available
Incident date: Dec 27, 2025
I have taken my car more times than I can count for recalls in the little time that I have owned my can bought new. My work requires me to drive a lot covering 6 states. Scheduling recall repairs has become a serious issue for me in a two year old car. As it seems that most of the recalls have been fixed except one small one where it sounds like wind is blowing in and the rear view camera and disp... Read more
Incident date: Dec 21, 2025
On Monday, December 15th at approximately 4:30pm, after having turned East onto highway 556, aka Roy Avenue, accelerating to the speed limit of 45 mph, I crossed over a "seam" connecting the roadway to the bridge, which immediately set off the infamous "death wobble" on my 2024 Jeep Wrangler JLU. I was unable to control the vehicle, and I had to slow down while wrestling with the steering so that... Read more
Incident date: Dec 16, 2025
I was driving down the road and started smelling smoke then looked over and my passenger seat was in flames.
Fire
Incident date: Dec 29, 2025
I've been experiencing issues with steering loosening/tighting for over 1 1/2 years.21,000 miles since I first reported the issue 5/23/24.Within a few months of reporting the steering issue,I started having issues with my car not staying in alligment after a few hundred miles. There are no warning lights.The tension in my steering wheel is inconsistent in a way that it shouldn't be. At first,I onl... Read more
Incident date: Dec 29, 2025
I've been experiencing issues with steering loosening/tighting for over 1 1/2 years.21,000 miles since I first reported the issue 5/23/24.Within a few months of reporting the steering issue,I started having issues with my car not staying in alligment after a few hundred miles. There are no warning lights.The tension in my steering wheel is inconsistent in a way that it shouldn't be. At first,I onl... Read more
Incident date: Aug 7, 2023
The contact owns a 2022 Nissan Frontier. The contact stated that while driving uphill, the vehicle vibrated. The contact stated that the vibration increased as the contact decelerated. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission parking pawl and the transmission control module had failed. The vehicle was repaired... Read more
Incident date: Aug 7, 2023
On October 16, 2025, while I was working and driving my vehicle, I experienced a sudden failure after stopping to complete a delivery. When I returned to my car and attempted to shift into drive, the vehicle would not shift gears. I was fortunate this occurred while I was pulled over on the side of the road. The problem was determined to be a failure of the shift cable connecting the shifter to t... Read more
Incident date: Aug 7, 2023
Heater does not warm up. Ran the truck for an hour and no heat to defrost windshield. This also occurs while driving and the defroster won't clear the windshield, and have to resort to using a rag. Looked for possible causes on the internet, and found this is a common complaint. There are many articles suggesting where to look for resolution. There was a similar complaint on this site listed u... Read more
Incident date: Mar 29, 2025
When I was in a car accident I was hit on the rear passenger side of my vehicle, right near where my side air bags are supposed to be located. I was hit at 50 mph and the airbags did not deploy.
Crash
Incident date: Dec 29, 2025
Problem Description (very important): My 2018 Jeep Wrangler experiences a severe and violent front-end shaking commonly referred to as “death wobble.” This occurs while driving at highway speeds and makes the vehicle difficult to control until I slow down significantly. The shaking feels dangerous and unpredictable and creates a serious safety risk. I transport my children in this vehicle, and... Read more
Incident date: Oct 9, 2025
The contact owns a 2025 Ram 1500. The contact stated that upon accelerating from a complete stop, the engine revved up, but the vehicle failed to exceed 5 MPH. There was no warning light illuminated. The contact stated that the failure had occurred while in traffic on four occasions. The vehicle was taken to the dealer on several occasions, but the failure could not be duplicated. The vehicle was... Read more