Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 10, 2026
The supernovas you use as headlights are ridiculously blinding. Stop designing vehicles on flat roads. Real roads have cuuurves and hills. It's a matter of public safety
Incident date: Jan 10, 2026
purchased the vehicle in good faith, unaware that the check engine light was illuminated at the time of purchase and not informed that this indicated a serious mechanical or emissions-related issue. After purchase, the dealership repaired an emissions-related problem, and the check engine light was no longer present when the vehicle was returned to me. However, within three days of having the vehi... Read more
Incident date: Jan 3, 2026
My 2016 jeep wrangler jk will just stop running all power is lost, it's happened on the freeway as well as around town multiple times.. I get no codes. Once I can pull off the hiway it has always started back up after removing key and placing key back in ignition it starts again.. but it's has happened several times.. my wife and kids a to afraid to drive for fear it will happen again.
Incident date: Jan 3, 2026
2014 Ram 1500 lost power-steering while driving
Incident date: Jan 10, 2026
My car has been having issues with what seems to be the transmission. This Nissan Pathfinder has CVT, which is continuous variable transmission. Three months ago I had a radiator blowout and had to change that and the thermostat. I believe that it was due to the transmission issues. currently I have an oil leak and I believe it’s due to your issues with the transmission.
Incident date: Jan 11, 2026
I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.
Incident date: Jan 11, 2026
I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.
Incident date: Jan 31, 2024
My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.
Incident date: Dec 27, 2025
2026 Sierra 1500 AT4 with 3.0L Duramax Diesel. Three major issues. 1. 2960 miles, thrust bearing failure caused low oil pressure and internal damage. Vehicle needs complete engine replacement. The truck is still at the dealer with no ETA on engine arrival and replacement. 2. Vehicle has severe electrical issues. battery replaced on second day of ownership due to over charge and smoking. The t... Read more
Incident date: Jan 1, 2026
Anti lock brake control has failed twice and then afects cruise control and warning bell continues to ring paid to have fixed twice and still no factory fix .it hs been on recall list for years now!
Incident date: Jan 1, 2026
While driving a notification popped up, parking brake may not be applied while driving. This notification appears in rain or snow making me think it is weather related malfunctioning.
Incident date: Jan 1, 2026
My 2018 CHR has a faulty bearing in its transmission. This is a common problem in this make and model. Toyota is quoting customers $13,000 to replace this part. My vehicle started experiencing a noise and when taken to dealership was told the transmission is going out at only 90,000 miles. This is a huge safety concern that they know this is an issue with this vehicle and no recall has been made. ... Read more
Incident date: Jan 7, 2026
I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lo... Read more
Crash
1 injured
Incident date: Jan 7, 2026
Description of the Safety Problem: In the early morning hours of January 8, while driving my Hyundai vehicle, I ran off the road into a ditch. I was extremely disoriented and activated the vehicle’s built-in Blue Link SOS emergency assistance system for help. I successfully connected with a Blue Link operator and repeatedly told her that I did not know where I was and that I was scared and nee... Read more
Crash
1 injured
Incident date: Jan 7, 2026
points: ⸻ While driving, the vehicle displays the warning “Active Brake Assist Functions Limited – See Operator’s Manual.” The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. Thi... Read more
Incident date: Jan 10, 2026
INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or va... Read more
Incident date: Jan 1, 2026
1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This ... Read more
Crash
3 injured
Incident date: Sep 9, 2024
I was driving my 2020 Kia Sportage recently and experienced a safety issue 3 times within 30 minutes. I was driving on a highway (Pennsylvania Turnpike/I-76) at night. Prior to the issue occurring, I drove through an area where snow was falling, there was fresh salt on the road, and I had been behind salt trucks briefly at different times. While driving through the snow and with exposure to the sa... Read more
Incident date: Jan 4, 2026
Initially had issues with acceleration with RPM’s going high with car moving very slowly. Five days after that started, car broke down 3 times in one trip & would not drive or go in reverse. Per dealership, the car needs a new transmission even though it’s only a 2019 with 110,000 miles.
Incident date: Jan 4, 2026
Rattling noise coming from the belt assembly. Tensioner pulley is shaky and alternator had a piece brake off causing metal shavings to fly around.
Incident date: Jan 4, 2026
Rattling noise coming from the belt assembly. Tensioner pulley is shaky and alternator had a piece brake off causing metal shavings to fly around.
Incident date: Nov 1, 2024
The interior of the front trunk (Frunk) does not have an emergency release button or the hardware to support it. In the event that a child or person is inside the front trunk with the hood closed, that person cannot escape the enclosed area without having an outside person finding a key or tool to open the front trunk. Also, there is no light in the front trunk so it is completely dark when closed... Read more
Incident date: Dec 22, 2025
Leather dash has peeled back. Have found from other owners this is a common problem.
Incident date: Dec 22, 2025
Hybrid system warning. Safely drop don’t drive. It comes and goes for all hybrids it has the issue
Incident date: Dec 18, 2025
In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single trac... Read more
Incident date: Dec 18, 2025
Vehicle has a safety issue involving the vehicles electric water pump. The water pump failed causing the vehicle to be unusuable until the electric motor is replaced. No warning when it failed, left consumer in the road blocking traffic.
Incident date: Dec 18, 2025
Lost power and stopped on the highway Gas gauge was not accurate
Incident date: Jan 9, 2026
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The... Read more
Incident date: Jan 9, 2026
Engine oil light comes on and turns back off. Car has 97,000 miles and has regular oil changes.
Incident date: Sep 10, 2025
Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns
Crash
Incident date: Sep 10, 2025
Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns
Crash
Incident date: Sep 10, 2025
8F35 transmission problems, poor shifts, jumpy shifts, vibration at 45-52 mph. vibration at 59-61 mph tying to figure out if it needs to stay in 7th gear or change to the final 8th gear. At any speed below 35 mpg the transmission is challenged to understand itself and its purpose on this earth. i am scared to death to drive under 35 mph because the transmission becomes extremely unstable. Up shift... Read more
Incident date: Oct 15, 2025
While driving on I-90 in Montana on a clear, sunny day at the posted speed limit of 80 miles per hour for one hour, the vehicle began making knocking noises then, all of a sudden lost power. Upon inspection at the nearest GM dealership service department in Butte, MT, I was told something within the engine broke. I have attached an emailed repair bid from the GM service department and have copied ... Read more
Incident date: Oct 15, 2025
While driving on I-90 in Montana on a clear, sunny day at the posted speed limit of 80 miles per hour for one hour, the vehicle began making knocking noises then, all of a sudden lost power. Upon inspection at the nearest GM dealership service department in Butte, MT, I was told something within the engine broke. I have attached an emailed repair bid from the GM service department and have copied ... Read more
Incident date: Feb 12, 2025
Started after McGee ford did a service on my truck Apparently they told ford they repaired electrical recalls which I wasn’t having issues with nor did I know They did anything! They did however erase the recalls so that was 8-2024 shortly after my truck experienced major electrical issues, another dealership told me it was gonna be 6k and 4 weeks to fix I was in awe I left with my truck that ... Read more
Incident date: Feb 12, 2025
It’s reading the LDA warning lights, secondary collision break malfunction, pre collision break malfunction, check engine light. Car is misfiring and could possibly cut off in mid traffic. Dealer said that the Motor has a cracked head gasket. There were no problems prior to these issues.
Incident date: Dec 1, 2025
I was driving down the highway at normal speeds under normal conditions and the engine light came on and started flashing. By the time I could find a safe place to pull over I heard the engine knocking. Left my wife, two young kids and myself stuck in the middle of the road with traffic coming. Managed to get it out of the road before going to get my truck and trailer to tow it home. I assume this... Read more
Incident date: Jan 9, 2026
CV joint clicking when turning about 1 month after purchasing the vehicle last year (vehicle purchased 1/4/25). Dealer is aware but said that there is no fix. Still clicking turning both left and right. False emergency breaking system--alerts when there is nothing in front of the car. Has suddenly stopped while driving twice, which is dangerous.
Incident date: Jan 9, 2026
My 2025 Toyota Camry XSE (Hybrid) is subject to an open safety recall issued December 16, 2025. The recall involves a serious safety risk, and I was advised by the dealership not to drive the vehicle. At the time of the recall, the vehicle was approximately two months old with about 1,500 miles and in like-new condition. Because there is currently no available remedy, I was required to leave the... Read more
Incident date: Dec 2, 2025
While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is rel... Read more
Incident date: Sep 20, 2024
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the windshield wiper arms detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Incident date: Sep 20, 2024
The contact owns a 2018 Toyota CH-R. The contact stated that while driving in ECO Mode, there was a humming sound coming from the transmission. The vehicle was taken to the local dealer, who diagnosed that the transmission and torque converter were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The conta... Read more
Incident date: Sep 20, 2024
UNKNOWN, vehicle dash warnings advising front sensors were not working causing error messages. The vehicle was taken to the dealership for a recall and they advised the Right front Ultra Sonic Sensor also needed to be replaced. They alleged this was potentially caused by an unknown impact such as small rocks or bugs. The faulty sensor causes error messages on the dash and needed to be replaced. Th... Read more
Incident date: Nov 22, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving all of the lights in the car went off. Everything internal, and atleast the head lights externally. This lasted for a second or 2 before everything came back on. The screen said something about loss of something, but I don't remember what exactly. This has only happened once. Yes it can... Read more
Incident date: Nov 22, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? While driving all of the lights in the car went off. Everything internal, and atleast the head lights externally. This lasted for a second or 2 before everything came back on. The screen said something about loss of something, but I don't remember what exactly. This has only happened once. Yes it can... Read more
Incident date: Jan 8, 2026
The contact owns a 2024 Ford Bronco Sport. The contact stated that while starting the vehicle, there was a ticking sound coming from the engine compartment. There was no warning light illuminated. Additionally, while driving at an undisclosed speed, the contact smelled a fuel odor. The Mobile App indicated that the VIN was associated with NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); h... Read more
Incident date: Jan 8, 2026
First, we took this vehicle to a dealer because the rear window buttons were not working. They wouldn't roll down. Second, the dome lamps inside only work part of the time, when we take the vehicle to the dealer or another Ford dealer that we decided to try, they say they can't do anything because they see no issue as the lights are working AT THAT TIME. Third, while connected to a trailer, an ... Read more
Incident date: Jan 8, 2026
First, we took this vehicle to a dealer because the rear window buttons were not working. They wouldn't roll down. Second, the dome lamps inside only work part of the time, when we take the vehicle to the dealer or another Ford dealer that we decided to try, they say they can't do anything because they see no issue as the lights are working AT THAT TIME. Third, while connected to a trailer, an ... Read more
Incident date: Jan 7, 2026
MY 2020 GMC SIERRA DENALI EXPERIENCED A COMPLETE ENGINE FAILURE in June of 2024. Dealer repair was in excess of $7,700.00. They stated they knew this was going to happen at about the 70,000 mile mark as they have fixed many in that same time. Repair resulted in rod replacement and cam shaft damage and replacement.
Incident date: Jan 7, 2026
My transmission started making whining noises about 100000 miles I brought it in to get diagnosed and was confirmed that my transmission is going out and will cost 10000 dollars to replace the car made it to about 130000 miles and the transmission fully went out the car is sitting behind my house currently waiting for me to raise the money to fix it the car was used for daily commute to work and h... Read more