Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Nov 13, 2025
My 2020 gmc sierra has had poor gas mileage problems i have taken it to gm a few times with them not able to dind anything wrong through diagnostic. A couple years later my horrible gas mileage came back and service ecs and stabilitrack message came back on and disappeared. I spoke to another shop and they advised me its the dfm lifter issues that everyone has been talking about. So the shop pe... Read more
Incident date: Nov 13, 2025
While merging onto RT684 I went to accelerate and the car was non-responsive to me pushing on the gas. The car continued to not respond to the accellerator and then the "Service 4wD" light came on the dashboard. This was a safety issue because I had no notice that there was an issue until after the issue took place, a car was very close behind me and almost hit me from behind while I had my 2yr ol... Read more
Incident date: Nov 13, 2025
My vehicle suffered from a catastrophic engine failure while driving on the highway. The vehicle stalled at highway speeds (55mph), during rush hour. Causing a near rear end collision. From this point on my vehicle was unable to reach speeds of 30 Mph. This failure is consistent with a defect in the Theta II engines that has been subject to recalls. The Theta II engine recall is under a soft reca... Read more
Incident date: Jan 10, 2026
I purchased a 2022 Honda Accord Sport 2.0 in 2023 with less than 100 miles at the time of purchase. To this day it has 15,005 miles, I comply with recommended maintenence, however the car has been trying to kill me. I purchased Honda Care along with numerous other extended warranties. Mind you I paid for the ENTIRE car in cash. While driving, the car randomly slams on the breaks when no one is on ... Read more
Incident date: Jan 10, 2026
12/10/25 took wife’s vehicle to church, came home, at 11:22pm a loud noise from outside brought us out of bed, ran to door, wife asked if I smelled something, went outside and seen the glow from in front of garage, I ran to the garage and saw truck burning from engine bay, hooked up water hose, didn’t faze it, took fire department 20 minutes to show, truck has not been driven since 12/6/25, I ... Read more
Fire
Incident date: Jan 10, 2026
The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging procedure for the 12 volt battery is insufficient. Twice I have been stranded. The frequency and duration of the hybrid battery charging is not sufficient. A more powerful 12 volt AGM battery is needed. The dealer says I am not taking sufficiently long trips to charge the battery. L... Read more
Incident date: Jan 14, 2026
When accelerating at slow speed, the engine or turbo turns off which causes the nose of the car to take a hard nose dive and then turns back on within 1 second but results in a big loud sound coming from engine/transmission. This issue almost caused on accident because it does a hard engine break where I was almost rear ended but from other drivers perspective, it might seem that I’m break check... Read more
Incident date: Jan 14, 2026
Incident details: While driving under winter road conditions, the vehicle experienced a brief slide. During this slide, the vehicle lightly scrapped a curb, leaving a minor mark on the wheel. Despite this, the airbags deployed unexpectedly. There was no collision, no rollover, and no other object was struck, and there is no visible exterior damage to the vehicle. _________________________________... Read more
1 injured
Incident date: Aug 1, 2025
On January 14, 2026, while starting my 2025 RAM 3500 with approximately 4,000 miles on the vehicle, the digital instrument cluster completely failed to function. After the engine started and the vehicle was running, the dashboard continued to display “Press Brake and Press Button to Start,” as if the vehicle had not started. All gauges and indicators were inoperative, including the speedometer... Read more
Incident date: Aug 1, 2025
On January 14, 2026, while starting my 2025 RAM 3500 with approximately 4,000 miles on the vehicle, the digital instrument cluster completely failed to function. After the engine started and the vehicle was running, the dashboard continued to display “Press Brake and Press Button to Start,” as if the vehicle had not started. All gauges and indicators were inoperative, including the speedometer... Read more
Incident date: Aug 1, 2025
The contact owns a 2020 Kia Sedona. While driving approximately 30 MPH on a main road, the steering wheel started shaking abnormally and became difficult to control. The vehicle was driven to a tire shop and then to an independent mechanic. Additionally, the sliding doors failed to open as needed, the steering wheel occasionally seized, there was tread separation in the tires, and the wheels were ... Read more
Incident date: Jan 13, 2026
As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of other... Read more
Crash
Incident date: Jan 13, 2026
As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of other... Read more
Crash
Incident date: Jan 13, 2026
On or about 01/13/2025 my windshield cracked spontaneously during normal highway driving. As this is a brand new vehicle I find that Nissan needs to investigate the quality control of their windshield installation for the 2025 Kicks models. I have found many people online via facebook or reddit who have made similar complaints regarding their brand new 2025 Kicks windshield cracking within the las... Read more
Incident date: Jan 14, 2026
On December 27, 2025, while driving, the engine suddenly lost power and the vehicle entered limp mode and became undriveable. A warning light appeared and diagnostic code P1326 was later confirmed, indicating engine bearing failure. The vehicle could not be driven safely and required towing to a Hyundai dealership the following day. The engine failure caused a loss of propulsion safety risk. The ... Read more
Incident date: Mar 15, 2024
Setting in a parking lot and the tailgate fell open and hit another car. The tailgate was closed and has fell open 3 more times while the vehicle is in park and one time it was powered off.
Incident date: Mar 15, 2024
Setting in a parking lot and the tailgate fell open and hit another car. The tailgate was closed and has fell open 3 more times while the vehicle is in park and one time it was powered off.
Incident date: Jan 14, 2026
The vehicle is extremely slow to accelerate at low speeds under 20mph. There have been several near accidents due to the lack of acceleration. The recall for the fuel injector was addressed and ECM per manufacture but hasn’t solved the problem. This is dangerous for any acceleration that can cause you to get hit.
Incident date: Jan 13, 2026
Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, ... Read more
Incident date: Jan 13, 2026
Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, ... Read more
Incident date: Jan 14, 2026
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehi... Read more
Incident date: Jan 14, 2026
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehi... Read more
Incident date: Jan 14, 2026
The contact owns a 2022 Toyota Corolla. The contact stated that while driving 15 MPH, while the transmission was shifting into second gear, and attempting to depress the clutch pedal, the clutch pedal depressed to the floorboard. The contact was assisted by a bystander with the failure. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with a slav... Read more
Incident date: Jan 1, 2026
On my husband's way home from work he explained to me that the car had a "hiccup" and then an engine light blinked on, then it died at an intersection. He was pretty close to home so he got it started again and drove it home. He replaced spark plugs and coil packs and it still had a misfire. We took it to an auto repair shop where they did a scan and told us it had a dead hole in cylinder 2 and t... Read more
Incident date: Nov 8, 2025
I am an owner of the same year, and model GMC Sierra 1500 included in the GM Customer Satisfaction Program N212326940, which is the oil cooler line failure. However, my VIN was not included in the program despite experiencing the exact same failure the program covers. My safety and the safety of others is put at risk because the failure may cause an immediate loss of oil pressure or propulsion whi... Read more
Incident date: Nov 8, 2025
The engine and engine management system of my 2018 Hyundai Tucson experienced repeated failures resulting in loss of propulsion and unsafe drivability. In November 2025, while traveling approximately 75 mph on a freeway, the vehicle suddenly entered limp mode without any prior warning, causing an abrupt loss of power in active highway traffic. No warning lamps or messages appeared before the failu... Read more
Incident date: Nov 8, 2025
The engine and engine management system of my 2018 Hyundai Tucson experienced repeated failures resulting in loss of propulsion and unsafe drivability. In November 2025, while traveling approximately 75 mph on a freeway, the vehicle suddenly entered limp mode without any prior warning, causing an abrupt loss of power in active highway traffic. No warning lamps or messages appeared before the failu... Read more
Incident date: Dec 5, 2025
The engine and engine management system of my 2018 Hyundai Tucson experienced repeated failures resulting in loss of propulsion and unsafe drivability. In November 2025, while traveling approximately 75 mph on a freeway, the vehicle suddenly entered limp mode without any prior warning, causing an abrupt loss of power in active highway traffic. No warning lamps or messages appeared before the failu... Read more
Incident date: Sep 24, 2025
UNKNOWN what failed because it burned to the ground. August 8, 2025 The Jeep was running and driving normal. I pulled over into Robert Louis Stevenson Park parking area to let my kids (ages 3 and 4) out for a potty break. I left the vehicle running since it was hot and the AC was on. As I was getting my first child out smoke started pouring out of the passenger side wheel well and hood, coming... Read more
Fire
Incident date: Nov 1, 2025
Steering Effort Control Module failed. This is a known concern with these vehicles. Many Super Duty's have this happen. It is a very expensive repair. The steering effort changes, the vehicle becomes out of alignment and other things like cruise control, wipers, etc may fail as part of this issue.
Incident date: Dec 4, 2025
Battery Energy Control Module Malfunction. It is a known issue with this system failing on the chevy volt. There is a service bulletin on this problem. 18-NA-261 is the service bulletin. The car will not start and when it does start it has loss of power while driving. Chevy is only fixing certain VIN numbers even thou it pulls up the same codes in their bulletin. Chevy only gave extended warrantie... Read more
Incident date: Dec 4, 2025
Battery Energy Control Module Malfunction. It is a known issue with this system failing on the chevy volt. There is a service bulletin on this problem. 18-NA-261 is the service bulletin. The car will not start and when it does start it has loss of power while driving. Chevy is only fixing certain VIN numbers even thou it pulls up the same codes in their bulletin. Chevy only gave extended warrantie... Read more
Incident date: Jan 10, 2026
Good morning, Some time ago Land Rover Corporate made me aware of the recall about the suspension failure that can happen without warning, but to date there is no fix and apparently no parts to fix the problem so I am in need of guidance as to what to do, what recourse do I have should this fail as I am driving, etc? I do not have another vehicle to drive in the meantime and given the recall it ... Read more
Incident date: Jan 10, 2026
The manufacturer is unwilling or unable to perform recall 23V896 in a timely manner. I have submitted my truck for inspection at an authorized dealer, Gullo Ford of Conroe, TX, on October 6, 2025 per manufacturer requirements. As of this writing, January 14, 2026 I have not been advised of availability of parts to remedy the defect. I am asking that necessary parts be supplied and the recall be pe... Read more
Incident date: Nov 12, 2025
My 2022 Hyundai Ioniq 5 has experienced two ICCU (Integrated Charging Control Unit) failures, both completely immobilizing the vehicle. •First failure: November 2024 •Second failure: December 31, 2025 (confirmed by dealer 1/13/26) •Downtime: Over 45 days total •All recall work and maintenance were performed at the same Hyundai dealer, under active warranty, but the recall did not prevent t... Read more
Incident date: Nov 12, 2025
My 2022 Hyundai Ioniq 5 has experienced two ICCU (Integrated Charging Control Unit) failures, both completely immobilizing the vehicle. •First failure: November 2024 •Second failure: December 31, 2025 (confirmed by dealer 1/13/26) •Downtime: Over 45 days total •All recall work and maintenance were performed at the same Hyundai dealer, under active warranty, but the recall did not prevent t... Read more
Incident date: Nov 12, 2025
My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining o... Read more
Incident date: Jan 14, 2026
Autobraking activates randomly. Mazda scans codes and returns the vehicle. They have refused to service or disable the system. NHTSA laws are dangerous and this tech is not ready for road use. Avoid Mazda at all costs!
Incident date: Jan 14, 2026
2025 Yukon Denali - Purchased in July of 2025 Specifically to pull air stream trailer. Vehicle Was equipped with necessary tow package for this purpose! #1 problem: Went into limp mode, stopped in traffic, towed to dealer. One week to repair and replace fuel system. ( under 700 Miles ) #2 Problem: Went into limp mode while pulling trailer, vehicle lost all the transmission fluid on ground. ... Read more
Incident date: Jan 13, 2026
Side airbags deployed when we slid off the road. No impact not even a scratch or dent on the vehicle. We did not hit anything but only slid sideways off the road. The insurance company inspected the vehicle nothing but the airbags were damaged. No other warnings.
Crash
Incident date: Jan 13, 2026
Good Morning, I purchased a 2019 Toyota Highlander at a Toyota dealership and the transmission has died at 68,000. It died while driving in heavy traffic with my kids in the car. Toyota has completed an inspection of the transmission and determined that it needed to be replaced. They also said that because the transmissions are in back order due to all of the failures, I would have to wait 45-60 d... Read more
Incident date: Jan 13, 2026
The contact owns a 2023 Ram ProMaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The conta... Read more
Incident date: Jan 14, 2026
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manuf... Read more
Incident date: Oct 15, 2025
With 115000 miles on it, I felt a clunk when it went in to gear. I took it to the dealer 3 times to have the mechanic drive it. He said it sounded and felt right. The the transmission blew and I had to have it replaced to the tune of 4800 dollars. 2 weeks after that the engine blew and I had to have that replaces for 17000 dollars. I really like my pickup but this seems a bit excessive. The 5.3 ... Read more
Incident date: Jan 10, 2026
Vehicle only has 93,000 miles and has been well maintained. I was was working and the transmission pump failed. It kicked out of gear going 55mph down a road. Could have caused me to have a major accident. Why are these not part of the 2015-2016 transmission recall?
Incident date: Jan 10, 2026
I was driving to work less than a mile away from my home, when coming up to a red light my car told me to find a safe place to stop. No previously warnings or other symptoms. Car just went from fine to nonfunctional in a matter of seconds. Once stopped, I had no power or any electronics. Not even hazzard lights. I was stuck at the intersection while I awaited a tow truck which had difficulty gett... Read more
Incident date: Sep 30, 2024
The vehicle experienced repeated and unpredictable loss of drivability while in operation. The transmission intermittently disengages and the gear indicator rapidly cycles between Park, Reverse, Neutral, and Drive without driver input. During these events, the vehicle loses propulsion and becomes unsafe to operate in traffic. Warning messages and instrument cluster anomalies were observed prior to... Read more
Incident date: Sep 30, 2024
The vehicle experienced repeated and unpredictable loss of drivability while in operation. The transmission intermittently disengages and the gear indicator rapidly cycles between Park, Reverse, Neutral, and Drive without driver input. During these events, the vehicle loses propulsion and becomes unsafe to operate in traffic. Warning messages and instrument cluster anomalies were observed prior to... Read more
Incident date: Sep 30, 2024
The sunroof shattered suddenly while driving. There was no external impact to the vehicle.
Incident date: Dec 30, 2025
December 12, 2025 I had to drive 20-30 miles an hour the car would not break I had to use parking break. When I would try to Stop it would continue to roll. The pedal was Hard! This is very dangerous and other cars have crashed There are also class action lawsuits regarding just this! Vehicle vacuum pump The Bill was $5200 I am asking for reimbursement! Vehicle vacuum pump engine light on tire se... Read more