Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 5, 2026
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more
Incident date: Jan 5, 2026
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more
Incident date: Jan 20, 2026
My reverse camera bracket broke off leading to the camera dangling on the license plate and unusable for rear backup safety.
Incident date: Jan 12, 2026
Center lost all lighting, cannot see gas gauge, oil pressure, engine heat gauge and odometer reading. This is my 3rd complaint. Is there anything going on with this problem.
Incident date: Jan 12, 2026
The rear left side of vehicle bolt sheared off the top tension link causing damage to knuckle, axel and tie rod.
Incident date: Jan 12, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and Traction Control warning lights illuminated and occasionally remained illuminated. The contact stated that whenever the warning lights were illuminated with the cruise control f... Read more
Incident date: Jan 20, 2026
ICCU unit died while driving. Very sudden - I got a message on dashboard to check the electrical system (and how am I supposed to do that on my own while driving?). Within a few minutes system tells me power was reduced (I had 85% charge), within a minute or so after that system starts telling me to pull over. Happened in town so I got to a paring lot and called service -- but the speed and cry... Read more
Incident date: Jan 20, 2026
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated or shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. Due to the failure, the torque converter and the transmission were replaced. The veh... Read more
Incident date: Jan 20, 2026
I am submitting this complaint to report a serious and recurring safety issue with my Honda Odyssey involving the camera system. Multiple warning messages and fault codes appeared on the dashboard simultaneously, including: -Collision Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keep Assist Problem -Auto High Beam Problem These systems are all disabled. This failure occurred wi... Read more
Incident date: Jan 20, 2026
The auto stop/start "feature" does not work properly. When it malfunctions, the vehicle goes into Park and requires to be turned off and back on again. This happened to me coming out of my neighborhood at a yield sign. I stopped very briefly as it was a Yield sign. The engine shut off and it threw a MIL. I had to turn it off and back on. I took it to the dealer who said they did a flash upgrade an... Read more
Incident date: Nov 17, 2025
My check engine light came on spring of 2025 and my Rogue was losing speed from 80mph to 50mph on the intersate with the RPM's shooting up to 5-6. On 5/30/2025, I paid $800 to get the intake manifold sensor replaced. A few months later in October of 2025, engine light came back on and was having the same issue on the interstate. I took it in and I'm told its the actual intake manifold now. In Octo... Read more
Incident date: Dec 6, 2024
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and added approximately three quarts of oil to the engine. The vehicle was taken to an independent mechanic. The contact was informed that there was an oil leak. Th... Read more
Incident date: Aug 1, 2018
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil, and oil needed to be added to the engine every 30 days. Additionally, the vehicle was difficult to start, and there was an abnormally strong fuel odor inside the cabin of the vehicle at start-up. The vehicle was taken to the dealer, where the fuel pump, the starter, and the tim... Read more
Incident date: Jan 16, 2026
Driving at 78 mph and "Check hybrid system" came on, engine and all throttle/electrical shut off and did not regain power. Had to sit for 5-10mins and vehicle eventually regained power after resetting battery and had no issues.
Incident date: Aug 13, 2025
Strong gas odor coming from vent when heat and AC is on. Odor was causing dizziness and had to drive with window open or vent off. When opening the hood gas odor was also present. Brought to the mechanic and found fuel lines leaking. Went online and found out this is a very coming problem. I had to spend $657. to repair. Mechanic stated Mercedes issued a service bulletin but not a recall.
Incident date: Jan 3, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? Emission Recall Remedy not available. 2.3 in display of the instrument panel may be blank at start up. How was your safety or the safety of others put at risk?/operating the vehicle with this display blank reduces the ability to see certain malfunction indicators remedy not available. Has the pro... Read more
Incident date: Jan 17, 2026
All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.
Incident date: Jan 17, 2026
All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module TIPM.
Incident date: Jan 19, 2026
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. • yes , been checked by dealership (4) times in ser... Read more
Incident date: Jan 19, 2026
While driving around 45 mph, the truck down shifted into first gear without notice and almost caused the vehicle behind me to hit me as my vehicle decelerated quickly with no break lights. This happened two other times until I searched to see what the problem was to find out that Ford had a recall on this but it wasn't labeled as a safety one. How is that not a safety recall? Ford only had the ... Read more
Incident date: Jan 19, 2026
the screen will just not come on or cut out and not turn on after a call or text comes in. Sometimes it says no AUX detected even though a phone is plugged in. It will randomly stop maps and randomly connect to my maps. the sound will go from being very good to being just bad.
Incident date: Jan 5, 2026
Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning
Incident date: Jan 16, 2026
Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning
Incident date: Jan 16, 2026
The EPS (electronic power steering) has failed completely, making the pickup truck nearly impossible to steer at slower speed.
Incident date: Jan 16, 2026
The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank where you put the gas in. Hence, the repair light keeps coming on so you never know if its real and needs to be addressed or if its the gas tank issue again
Incident date: Oct 20, 2025
Please see the attached paperwork and I have more if needed. I am not receiving any help from the local Hyundai dealership in which I purchased the car, and I have reached out to the main Headquarter. This is the 2nd Hyundai I purchased, and I was not made aware of the oil consumption issue.
Incident date: Jul 1, 2025
SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded... Read more
Incident date: Jul 1, 2025
SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded... Read more
Incident date: Jul 1, 2025
SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded... Read more
Incident date: Nov 19, 2025
Complete Engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.
Incident date: Nov 19, 2025
Complete Engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.
Incident date: Jan 19, 2026
Impact on the driver side from another vehicle caused it to be totaled but not a single airbag deployed.
Crash
Incident date: Jan 19, 2026
My 2015 Sonata will stall out dropping speeds to 12-24 when i slightly merge, when I turn ect. Then it won’t accelerate for what seems like 10 minutes realistically 2 minutes maybe 3 Then will slowly regain speed. I’ve almost wrecked twice Share care with daughter and she’s been victim to it way way more. This is scary and Hyundai won’t stay behind their product Local dealership won’t... Read more
1 injured
Incident date: Jan 8, 2026
My 2015 Sonata will stall out dropping speeds to 12-24 when i slightly merge, when I turn ect. Then it won’t accelerate for what seems like 10 minutes realistically 2 minutes maybe 3 Then will slowly regain speed. I’ve almost wrecked twice Share care with daughter and she’s been victim to it way way more. This is scary and Hyundai won’t stay behind their product Local dealership won’t... Read more
1 injured
Incident date: Jan 8, 2026
My 2015 Sonata will stall out dropping speeds to 12-24 when i slightly merge, when I turn ect. Then it won’t accelerate for what seems like 10 minutes realistically 2 minutes maybe 3 Then will slowly regain speed. I’ve almost wrecked twice Share care with daughter and she’s been victim to it way way more. This is scary and Hyundai won’t stay behind their product Local dealership won’t... Read more
1 injured
Incident date: Jan 19, 2026
The digital instrument cluster (dashboard screen) and the infotainment screen went black while I was driving. This meant I was unable to see my MHP or any critical information on my car. I was listening to music and first it stopped, then a moment later both screens went black. This lasted for 30 seconds until one came on followed by the other.
Incident date: Jan 18, 2026
I cannot park my car in my garage or in my driveway for fear of the fire. This could happen while I am driving or parked. 2nd is that my Jeep could lose power and my Jeep could stop running while I am driving. This could happen on a highway going 65 MPH causing a crash which could kill or seriously injure myself, passenger and anyone else around. I received a recalls stating these warnings and t... Read more
Incident date: Jan 18, 2026
I cannot park my car in my garage or in my driveway for fear of the fire. This could happen while I am driving or parked. 2nd is that my Jeep could lose power and my Jeep could stop running while I am driving. This could happen on a highway going 65 MPH causing a crash which could kill or seriously injure myself, passenger and anyone else around. I received a recalls stating these warnings and t... Read more
Incident date: Apr 1, 2025
I received the first recall notice last May, 2025. Safety recall notice: 23S65 - 9.75" Rear Axle Bolt Breakage. No dealer within 3 hours driving has the parts for the repair 8 months later! And, they have no idea when (or even if!) those parts will be available. Once a safety issue is identified and a recall notice sent out, what time frame does the manufacturer have to make those repairs? It h... Read more
Incident date: Apr 1, 2025
The Power Transfer (PTU) unit exploded while driving on the highway, upon inspection from the Jeep dealership it was found with multiple cracks on the PTU housing and even described in the service report from the tech that the PTU exploded. The car experienced sudden loss of power and if other cars were around I could of been rear ended. This part has recalls on other Jeep Cherokee models (Safety ... Read more
Incident date: Dec 18, 2025
There is a hesitation when trying to accelerate. The car will then slam forward and there is a rattling noise that the car also makes. This has almost caused accidents. I was driving in town which is where I do most of my driving.
Incident date: Dec 1, 2025
I am submitting a safety complaint regarding a vehicle restraint system failure. I was involved in a collision with a deer. During the incident, the seat belt pretensioner activated; however, the seat belt did not properly restrain me. I experienced forward movement despite the pretensioner activation. The airbags did not deploy. Because pretensioner activation is intended to lock and tighten th... Read more
Incident date: Jan 18, 2026
The engine started knocking. The Dealer confirmed the Thrust Bearing was the culprit. Engine replacement recommended. 41k. 6.2
Incident date: Oct 29, 2025
1. Instrument console screen or display has disabled. Cannot read speed, fuel level, etc. 2. Driver cannot discern status of vehicle. Speed, gear , and fuel data not readable which driver would need for safe driving. 3. This has not been reproduced by dealer. Confirmed by independent service center. 4. Vehicle has standard NYS safety inspection. 5. No prior warning or signs led to the outage of co... Read more
Incident date: Jan 17, 2026
My 10 speed transmission on my 2020 Yukon XL Denali experienced a total failure. The vehicle will not move under its own power. General Motors has ZERO information on when a replacement Transmission will be available. Some info online shows it could be months. I am told that one dealership out of Eden Prairie, MN has over 40 on back order and some since August 2025. They claim the issue stems from... Read more
Incident date: Jan 17, 2026
Warning lights came on at approximately 46000 miles. Brought to dealer for faulty lifters. One week later they decided that the lifters had damaged the cam and now the dealer wants to replace the motor.. Unfortunately for us the dealer has no car that we can use, so we had to rent a vehicle. Hopefully it will be ready in 2 weeks. That will make it four weeks with out a vehicle
Incident date: Nov 20, 2025
My 2023 Hyundai Ioniq 5 suffered a sudden Integrated Charging Control Unit (ICCU) failure that put me in grave danger. As I left my workplace in the evening, I heard a “pop” sound and got the dashboard warning, “Check Electrical Vehicle System.” It was unclear what the warning meant. I had 65% charge left at that point. As I began driving, the gas pedal “stuck,” not allowing me to acc... Read more
Incident date: Jan 5, 2026
Component failure (ICCU module) lead to loss of power while driving. Vehicle required tow.
Incident date: Dec 5, 2025
Guessing the date below Truck shuts off when trying to take off and go. This has happened a few times and even pulling onto a main highway. This is a very dangerous situation, and I have contacted Ford and they have stated there is no fix for this. I have contacted Carvana which is where I recently purchased the truck within the past month and they state the recall was listed and there's nothing t... Read more
Incident date: Dec 5, 2025
Water had accumulated in the racetrack led light in the center of the trunk. Causing light to short circuit and lose taillight, license plate light, and back up lights as well.