Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 30, 2026
The door locks on the front 2 doors do not lock when the car key lock button is pressed. You have to manually lock those doors everything you get in and out. You also have to manually unlock them each time to open them
Incident date: Oct 1, 2025
I was on my way home from work this morning and all warning lights (electric power steering, ABS, collision control warning, brake system sensors, etc.) randomly came on and the steering became very still. When parking, I wasn’t able to turn the car off without pressing the “push to start” button multiple times.
Incident date: Oct 1, 2025
I was on my way home from work this morning and all warning lights (electric power steering, ABS, collision control warning, brake system sensors, etc.) randomly came on and the steering became very still. When parking, I wasn’t able to turn the car off without pressing the “push to start” button multiple times.
Incident date: Feb 1, 2025
Transmission warning light came on the dash saying may not be able to shift soon. I dropped of at the dealer and they said they were backed up on that department I would have to leave it there and they would diagnose in a week and let me know. Still waiting 6.2 zr2
Incident date: Jan 30, 2026
My vehicle is included in NHTSA Recall 25V099 / Kia SC336 for defective piston oil rings. The vehicle has experienced stalling, loss of power, knocking noises, and oil consumption. The engine behavior is unsafe and consistent with recall-related engine damage. Kia closed my case based on a dealer’s subjective noise judgment, but no mechanical engine testing (oil consumption, compression, or cyl... Read more
Incident date: Jan 30, 2026
while driving home, I came to a red light. The rear windshield of the vehicle suddenly exploded then soon shattered without any impact. No prior damage or warning signs were present. This poses a significant safety risk.
Incident date: Jan 30, 2026
Heard knocking noise when making a right hand turn on a steep embankment. Thought nothing of it but as time went on the noise became more frequent even with the slightest incline. Decided to take it to the dealership to get checked out. Was told there was a known issue with the cv joints and parts would be placed on order. Eight months later and still no fix, I spoke to my service consultant and w... Read more
Incident date: Dec 1, 2025
The system lost its ability to audibly warn me of various conditions that were a risk to everybody in the car. Examples of alerts we could not here were: blind spot collision warning, cross traffic while backing up, driver attention alert when hands are not on the steering wheel, and audible blinker sounds. After the loss of the audible alerts, I nearly collided with vehicles that were in my blin... Read more
Incident date: Dec 1, 2025
Hesitation/Lag Acceleration and Stop.
Incident date: Jan 27, 2026
Dash warnings for abs / traction control flicker on and off steadily. Every time the warnings come off it kicks off cruise control. I live in often snowy conditions and I worry that steadily changing traction control systems will absolutely be dangerous. Not to mention the frustrating noises of the alerts coming on Avery few seconds. As I was told by my dealer, this recall has been out there s... Read more
Incident date: Jan 7, 2026
Traveling on interstate, 60 mph. All of a sudden, I heard a loud noise followed by a thump. Managed to get off the exit and pulled over onto the shoulder. Noticed the sidewall had separated from the tread of the tire. 5343 miles on vehicle. Original equipment tires.
Incident date: Jan 29, 2026
DreamDrive Pro 2 is extremely dangerous and should have an immediate STOP order for all Lucids. It fails to identify road hazards and take evasive action. In multiple instances, the car has accelerated towards a stopped object and has abruptly removed autonomous driving while engaged during turns, resulting in the car veering towards obstacles.
Incident date: Dec 20, 2025
We are being denied a repair that is exactly like the service recall Service Bulletin 24-001 Safety Recall: 2016 (&2018-19) Pilot Connecting Rod Bearing. They found metal shavings in the oil that are identical to vehicles that are covered. The dealership said they received 4 other 2016 Honda Pilots this week where the VIN wasn't in the range but the same issue. Honda is trying to avoid a recall wh... Read more
Incident date: Jan 28, 2026
Driver Side Headlight erratic flicker while parked. Low beam unexpectedly turns on and turns off. Causes eyeball light sensitivity upon approach and could cause epileptic seizures for some. Problem has been replicated by dealer with video evidence provided by me. First attempt to fix was to provide software updates. That did not remedy. The second attempt was a full and complete inspection of all ... Read more
Incident date: Jan 30, 2026
Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more
Incident date: Jan 29, 2026
See attached document for complaint. Almost 5 months ago I received a Safety Recall Notice from Ford about fuel pump failure on certain vehicles including my 2022 F-150. My vehicle suffers from insufficient fuel flow and I'm afraid of losing power or the motor stopping completely at freeway speeds in heavy traffic with little or no shoulder. The clear solution would be to replace the fuel pump. ... Read more
Incident date: Aug 15, 2025
Ford installed parts into transmissions that are the reasons for certain years 2017-2022 models with the 10R80 transmission to fail. Ford has since remanufactured the same parts to prevent this problem with models after 2022. Ford refuses to admit it was their manufacturing defect, but will repair your transmission at a hefty cost to you when Ford vehicles with the affected transmissions fail. The... Read more
Incident date: Aug 27, 2025
Lost all power due to failure of DC/DC Converter, Part # 433123464 (or LR131043). This problem is widespread and the replacement parts are on backorder. Land Rover cannot provide an ETA for delivery of parts to dealerships as of 1/30/2026. This failure occurred immediately and the vehicle came to a complete stop while driving.
Incident date: Aug 27, 2025
The contact owned a 2018 Tesla Model X. The contact stated that while his wife was driving at approximately 17 MPH, the vehicle suddenly made a right turn and crashed into a bridge. No warning lights illuminated. The contact's wife did seek medical attention; however, she sustained minor whiplash. A police report was not filed, but a Police Department did report on scene. Upon further inspection, ... Read more
Crash
1 injured
Incident date: Aug 27, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH, there was an abnormal sound coming from the engine. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable am... Read more
Incident date: Oct 22, 2025
Description of Safety Defect: While starting car up, the digital instrument cluster (speedometer and all primary driver instrumentation) goes completely black with no warning. The infotainment system continues to operate normally. After driving a short distance (sometimes only a few miles), the vehicle then experiences a complete loss of power steering, making the car extremely difficult or impos... Read more
Incident date: Oct 22, 2025
Description of Safety Defect: While starting car up, the digital instrument cluster (speedometer and all primary driver instrumentation) goes completely black with no warning. The infotainment system continues to operate normally. After driving a short distance (sometimes only a few miles), the vehicle then experiences a complete loss of power steering, making the car extremely difficult or impos... Read more
Incident date: Oct 22, 2025
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a... Read more
Incident date: Dec 31, 1969
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.
Incident date: Jan 9, 2026
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more
Incident date: Jan 9, 2026
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more
Incident date: Jan 30, 2026
Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I wa... Read more
Incident date: Jan 30, 2026
I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the tank. 7 days later it froze up again. The Service DEF System message s... Read more
Incident date: Dec 27, 2025
The contact owns a 2015 Outdoors RV Glacier Peak. The contact stated that the pin box had started flexing, resulting in cracks on the welds of the pin box. The RV was taken to a RV dealer where the deck plating was removed, and the mechanic discovered severe cracking on all four welds. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V587000 (Trailer Hitches); however... Read more
Incident date: Jan 16, 2026
The contact owns a 2015 Outdoors RV Glacier Peak. The contact stated that the pin box had started flexing, resulting in cracks on the welds of the pin box. The RV was taken to a RV dealer where the deck plating was removed, and the mechanic discovered severe cracking on all four welds. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V587000 (Trailer Hitches); however... Read more
Incident date: Jan 26, 2026
The contact owns a 2008 Ford Taurus. The contact stated that the front driver's side seat belt had failed to unbuckle and was previously repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously rear-ended on several occasions, and the air bags did not deploy. The contact had sustained severe back injuries that had... Read more
Crash
1 injured
Incident date: Jan 26, 2026
The contact owns a 2008 Ford Taurus. The contact stated that the front driver's side seat belt had failed to unbuckle and was previously repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously rear-ended on several occasions, and the air bags did not deploy. The contact had sustained severe back injuries that had... Read more
Crash
1 injured
Incident date: Jul 8, 2025
I tow a 16000 lb RV with my truck and the ABS/Skid control goes on and off every few minutes and RAM keeps telling me that they do not have the part to take care of this recall, it has been more than 18 months now. This is my only means of transportation.
Incident date: Jul 8, 2025
At 46000 miles the motor was replaced because of an internal oil consumption issue after the motor was replaced at 1500 miles the motor locked up while traveling down the road they rebuilt this motor. I went to go pick it up. Drove it 20 miles and oil was blowing out the rear main seal. after this, I sold the truck back to Gwatney Chevrolet and purchased a 2024 model with a 6.2 L I have not had an... Read more
Incident date: Jul 8, 2025
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH, the front passenger’s side head restraint erroneously deployed. There was a loud popping sound during the failure. The vehicle was taken to the local mechanic, who replaced the head restraint. The cause of the failure was not yet determined. The local dealer and the manufacturer were not made... Read more
Incident date: Jan 29, 2026
After rain or snow, vehicle will not release from park even when shifted to drive. After pressing accelerator a few times vehicle will make a loud bang from the rear (loud enough to sound as though something is coming apart) and then start to move. This happens in warm and cold weather
Incident date: Jan 29, 2026
After rain or snow, vehicle will not release from park even when shifted to drive. After pressing accelerator a few times vehicle will make a loud bang from the rear (loud enough to sound as though something is coming apart) and then start to move. This happens in warm and cold weather
Incident date: Jan 29, 2026
Daughter was driving home from getting her kids from daycare and said she couldn’t see behind her from smoke and her boyfriend told her the car was on fire and she said the engine light came on and then all the lights came on and it started smoking more and a lady pulled over and told them get out because the car was on fire and 911 was called and she got out and got kids in the lady’s car and... Read more
Fire
Incident date: Jan 27, 2026
exactly one year after purchase and with approximately 18,000 miles on the vehicle — the original factory-installed front right tire catastrophically failed while I was driving under normal conditions. The tire blew out suddenly with complete sidewall separation, causing loss of vehicle control. There was no prior tire pressure warning before the failure occurred. Tire size: 225 /40R18 88V
Incident date: Jan 28, 2026
Im having the same issues as the current recall and have been having nonstop issues with my 2013 ford escape that dealerships/mechanics can't seem to figure out or won't figure out, but it says that mine isn't part of that recall, but I believe it should be. Now I have a newborn so these issues worry me even more.
Incident date: Jan 29, 2026
Fuel gauge intermittently reports empty when vehicle was just fully filled with fuel
Incident date: Jan 29, 2026
I have been having repeated issues with the doors not autolocking, liftgate functionality, rear seat sensor, and random (collision?) warnings/sensors - among other settings that keep coming undone (audio options, etc) since the purchase of this car that I have been diligently notating/timestamping- i have close to 200 occurences so far. Just submitting another report to let you know it is STILL ha... Read more
Incident date: Sep 17, 2025
I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.
Crash
1 injured
Incident date: Sep 17, 2025
I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times
Incident date: Mar 24, 2025
Were were driving, my 2021 Toyota Tundra, just stopped running. No check engine lights had come on until the engine stalled as we coasted to a stop on the side of the road. We had it towed to the Central Maine Motor in Waterville, Maine 04901. Central Maine Motor -Toyota service just got my truck in to a service bay today 1/29/26 and in formed me the failure was due to the fuel pressure module and... Read more
Incident date: Jan 18, 2026
Every day when backing out of the driveway the car activates the rear emergency breaks as it “sees” my neighbors parked truck across the seat. At no point is my car anywhere near th parked truck. Also, the emergency brake activates multiple times.
Incident date: Jan 18, 2026
My 2007 Dodge Magnum RT (5.7L Hemi) suffers from a dangerous engine stall immediately after refueling. The vehicle is equipped with the 19-Gallon Fuel Tank. When refueling, if the tank is filled to capacity, the engine stumbles and shuts off completely upon leaving the gas station. This stall occurs without warning in traffic, causing an immediate loss of power steering and power braking assistanc... Read more
Incident date: Jan 21, 2026
Center piece of steering wheel is cracked
Incident date: Jan 21, 2026
Since we bought the 2024 GMC Acadia in November 2024 when we would get the oil changes we have to dealership to check the brakes because the brakes were always squealing. They inspected and gave us a vehicle back chalking it up that the brakes are fine. they did a multiport inspection three different times and didn’t find any issues with the brakes. The last multipurpose inspection was done in ... Read more
Incident date: Dec 1, 2025
Driving on the white horse pike in Berlin New Jersey at 1:39pm on January 21st and my BREAK light warning light came on. There was nothing in front of me, I was doing 40mph. The roads were dry, There were no cars near me, and no traffic. It happened again on the same day January 21st, on the White Horse Pike in Lindenwold New Jersey. This one happened at 520pm, I was doing 45mph and my BREAK war... Read more