Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 1, 2024
The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identified by the manufacturer in Service Advisory SA-037/23. This failure is causing pressurized engine oil to leak directly onto the hot exhaust manifold while the vehicle is in operation. The leaking oil is pooling on high-temperature exhaust components, creating a significant risk of ... Read more
Incident date: Jan 1, 2024
The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identified by the manufacturer in Service Advisory SA-037/23. This failure is causing pressurized engine oil to leak directly onto the hot exhaust manifold while the vehicle is in operation. The leaking oil is pooling on high-temperature exhaust components, creating a significant risk of ... Read more
Incident date: Jan 1, 2024
Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years thru 2019, Honda has issued Service Bulletins 19-072 and 20-100 covering DTCs P030x, P219A, and P219B, which may involve PCM software updates, a Cylinder A/F Test, and potential injector replacement. However, they have not issued bulletins for 2020. My car only has 58,000 miles.
Incident date: Feb 15, 2026
The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate... Read more
Incident date: Feb 15, 2026
The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple exposed wires. The affected wiring involves critical electrical systems. The connectors lack adequate... Read more
Incident date: Feb 15, 2026
The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a big safety flag. It has the same problem on the Autopilot & normal cruise control.
Incident date: Feb 9, 2026
While stopped our 2019 Kona EV at a traffic light with my foot on the brake, the car spontaneously accelerated and crashed into the car also sitting at the light about eight feet in front of us. If there wasn't a car in front of us, we would have gone through a busy intersection at very high speed. The front end of the car was destroyed and both airbags deployed. The car was towed to a collisio... Read more
Crash
3 injured
Incident date: Feb 9, 2026
I was just driving regular and the rx350 started to jerk and apply the breaks by itself and slip and go side ways and the car behind me almost hit me because my Lexus started to stop hard and fast .im pressing the gas but it’s not accelerating.the engine wanted to stop and very dangerous I’m scared to even drive the vehicle.i am the 3rd owner and now i know why the otheer people don’t want i... Read more
Incident date: Feb 9, 2026
I was just driving regular and the rx350 started to jerk and apply the breaks by itself and slip and go side ways and the car behind me almost hit me because my Lexus started to stop hard and fast .im pressing the gas but it’s not accelerating.the engine wanted to stop and very dangerous I’m scared to even drive the vehicle.i am the 3rd owner and now i know why the otheer people don’t want i... Read more
Incident date: Feb 10, 2024
The vehicle was leaking coolant. The Mazda dealership Technician concluded it was a cracked radiator. There was no warning sign. Took vehicle in for an oil change and that's when the problem was discovered. Mazda completed service with replacing a new radiator on 2/12/26. On 2/15/26 the coolant is burning in/on engine. Reservoir is completely empty after being capped off during service. I believe... Read more
Incident date: Feb 15, 2026
Component/System: Low-pressure fuel pump/fuel delivery system related to Recall 25S75. Vehicle is a 2022 Ford Explorer Hybrid. Description: My vehicle is subject to Recall 25S75 involving the low-pressure fuel pump that can cause loss of fuel pressure and engine stalling. The vehicle has stalled six times between about 15,000 and 35,000 miles. The issue is intermittent but ongoing. The vehicle is... Read more
Incident date: Feb 15, 2026
On January 28th 2026, I got red warning signs on dashboard said: "Stop vehicle and check power supply" and "12V battery voltage low. Stop safely". I was still in the parking lot, so the issue did not pose any safety issue. The vehicle towed to Hyundai dealership. They confirmed and pre-approved "Replace ICCU +fuse". The part is on 1 month back order. While the dealership initially did not commit... Read more
Incident date: Feb 15, 2026
The frame is bad on driver and passenger side between the cab and bed. Auto body tech states there is no good metal to make the necessary repairs (welding new metal) to at this time. Inspection garage states it is a solid truck but will not pass inspection due to the frame’s condition. The vehicle has 106k miles on it with one surface area of rust. The vehicle has been well maintained and is... Read more
Incident date: Feb 15, 2026
While driving at 45 MPH with my wife in the front passenger seat, on a two lane road (one way each direction) in Wake Forest NC, no cars were in the front or rear of my vehicle , sunny clear weather, the following happened: Driving normally, then all of a sudden, the car proceeds to, what felt like emergency braking and then a split second, the dashboard signals come on , different symbols, then... Read more
Incident date: Feb 8, 2026
While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine ... Read more
Incident date: Jan 15, 2026
Known issue with the abs module causing brake problems no abs no traction control very dangerous to drive especially in wet/slippery conditions
Incident date: Apr 1, 2025
The rear window of this car has separated and when I contacted the manufacturer they indicated a service bulletin was issued but they are not liable for the repair. The window has become more and more separated and I'm using glue to hold it on but it's becoming undrivable due to the risk of it separating while on the road. While this has not yet caused an accident, I believe this is one waiting ... Read more
Incident date: Apr 1, 2025
Engine has a rod knock problem at 72,000, miles. Vehicle will likely need a full engine replacement.
Incident date: Jan 23, 2026
When on a hill with the electric being depleted under 8% the vehicles don’t know what to do for power an rolled back with no power forward even when attempting to accelerate causing potential collision with vehicle on the rear. Vehicle manufacturer refuses to service vehicle due to ongoing litigation and known problem.
Incident date: Feb 13, 2026
The raido screen glitches randomly and wont let you use it. The engine has a bad shudder while driving. When the engine shudders the RPMs go down. It has hard shift most of the time after sitting over night and starting driving in the morning. It has been doing these issues for at least 6 months.
Incident date: Feb 13, 2026
The raido screen glitches randomly and wont let you use it. The engine has a bad shudder while driving. When the engine shudders the RPMs go down. It has hard shift most of the time after sitting over night and starting driving in the morning. It has been doing these issues for at least 6 months.
Incident date: Jan 9, 2026
Cruise Control Significant safety. 2/13/2026. The first time I experienced my car made sudden high-speed acceleration, brain starts scrambling, what's going on? Ok cruise controls on, turned it off, tapped brake. Now with Cruise Control Off, I had to keep in contact with the accelerator to manually maintain speed. I had to pay much attention to my speed. Was towing a very small travel trailer, abo... Read more
Incident date: Jan 9, 2026
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.
Incident date: Jan 9, 2026
Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.
Incident date: Feb 14, 2026
While driving on the freeway, my vehicle experienced a sudden and catastrophic engine failure. The check engine light began flashing, the vehicle lost power, and I almost lost control of the car. I barely had time to pull over to the shoulder to avoid an accident. The vehicle was towed to a Hyundai dealership. The engine does not start and the engine block is cracked. Hyundai denied coverage st... Read more
Incident date: Feb 14, 2026
While driving, the vehicle loses power, hesitates, and jerks, then stalls and shuts off without warning, especially in extreme heat and stop-and-go traffic. The failure occurs more frequently when the fuel level drops below approximately half a tank. After stalling, the vehicle will not restart until it cools down for 20–30 minutes, then temporarily operates normally before the issue repeats. ... Read more
Incident date: Feb 1, 2026
I am reporting a failure of the remedy for Recall S55 (NHTSA 16V-529). The manufacturer’s authorized repair, a software-update only, failed to correct the underlying hardware defect in the transaxle jumper harness. As a result, the wires in the harness physically melted due to the high electrical resistance as stated in the S55 recall, which caused a total loss of motive power while driving and... Read more
Incident date: Feb 1, 2026
I am submitting this complaint regarding a significant safety-related failure in my 2024 Acura ZDX that occurred immediately after a dealer-installed software update. After my vehicle received a software update performed by an authorized Acura dealership, the entire infotainment system became inoperable. I was subsequently informed that the update caused a complete failure of the unit and that ful... Read more
Incident date: Feb 1, 2026
Event 2 – Complete Stall / Electrical Blackout at Highway Speed Date: January 21, 2026Location: Interstate 19, Arizona While traveling at highway speed, the vehicle experienced sudden and complete loss of propulsion. Engine power shut off while in motion. Instrument cluster and electrical systems went fully black. Vehicle would not restart. Power steering response was minimal. Brake response was... Read more
Incident date: Jan 8, 2026
Failure of camera unit leading to all safety systems requiring it becoming non operative. Well known issue and widely reported.
Incident date: Feb 14, 2026
While driving, multiple warning lights suddenly illuminated and the vehicle immediately lost power and became undriveable with no prior warning signs. I had to pull over for safety and the vehicle was towed to the dealership. The dealership diagnosed CVT belt deterioration and advised the transmission requires replacement. This sudden loss of drivability created a safety hazard because the vehicle... Read more
Incident date: Jan 15, 2026
My car is one of many Hyundai Ioniq 5 vehicles that has experienced an ICCU (Integrated Charging Control Unit) failure. This results in a car that is not drivable, and generally needs to be pulled over within a few miles, as it no longer can be driven above about 35 mph. It also will no longer charge on AC charging (level 1/2), since the ICCU is needing to convert AC -> DC to charge the main bat... Read more
Incident date: Feb 13, 2026
Everything is falling off the bottom of this vehicle
Incident date: Feb 5, 2025
On 2 occasions the battery was drained and a tow truck had to jump the battery. On one occasion after the battery was jump started it took several hours before the brakes were able to be used and the car driven safely. Had to drive very slowly (under 50 mph) per note that appeared on dashboard. After nearly an hour of waiting Engine light stayed on and dealership ran diagnostic and found nothing w... Read more
Incident date: Feb 5, 2025
On 2 occasions the battery was drained and a tow truck had to jump the battery. On one occasion after the battery was jump started it took several hours before the brakes were able to be used and the car driven safely. Had to drive very slowly (under 50 mph) per note that appeared on dashboard. After nearly an hour of waiting Engine light stayed on and dealership ran diagnostic and found nothing w... Read more
Incident date: Feb 5, 2025
Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.
Incident date: Nov 21, 2025
2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA
Incident date: Jan 19, 2026
I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH. Luckily, I was able to pull off the road. There was no warni... Read more
Incident date: Feb 14, 2026
I moved to Reno, NV where I need to merge onto route 80 everyday. During several attempts to merge onto 80, my Genesis GV70 stopped accelerating at 42 MPH, roughly 5000 RPMs and I was almost rear ended on two occasions because of the 'stalling' of the vehicle. An 18 wheel truck almost hit me because I couldn't accelerate past 42 MPH. Luckily, I was able to pull off the road. There was no warni... Read more
Incident date: Feb 14, 2026
I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted
Incident date: Feb 14, 2026
I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted
Incident date: Feb 13, 2026
Safety Complaint – Sudden Oil Loss and Engine Failure – 2014 Chevy Equinox Hello, I am reporting a serious safety issue involving my 2014 Chevrolet Equinox with the 2.4L Ecotec engine. My vehicle began consuming oil at an abnormal rate without any dashboard warnings in early 2025. The oil level would drop dangerously low between regular oil changes, and the problem escalated quickly. I had... Read more
Incident date: Feb 6, 2026
The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. T... Read more
Incident date: Feb 6, 2026
Our 2016 Kia Sorento had 96k miles on it, my 2.4 Liter, V4 GDI engine. I was driving it to my house on the streets, when the vehicle it completes died on me in the middle of the streets, it won't turn on, had it tow to my house. Made an appointment to take it to body shop on 2/12/2026, when it died while driving it to the auto shop, won't turn on, had it tow to auto shop. It has been burning oil f... Read more
Incident date: Feb 6, 2026
Our 2016 Kia Sorento had 96k miles on it, my 2.4 Liter, V4 GDI engine. I was driving it to my house on the streets, when the vehicle it completes died on me in the middle of the streets, it won't turn on, had it tow to my house. Made an appointment to take it to body shop on 2/12/2026, when it died while driving it to the auto shop, won't turn on, had it tow to auto shop. It has been burning oil f... Read more
Incident date: Feb 6, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages “Traction Control Inoperable” and “ABS Inoperable” were displayed. The vehicle was taken to the dealer, where it was diagnos... Read more
Incident date: Feb 1, 2026
The component that failed appears to be the DC-DC converter and/or related charging system within the vehicle’s electrical system, which resulted in complete failure of the 12-volt battery system. The vehicle displayed a dashboard warning stating: “Electrical fault detected. Please find a safe place to stop.” Shortly after this warning appeared, the vehicle lost electrical stability and th... Read more
Incident date: Sep 1, 2025
The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of Upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the t... Read more
Incident date: Sep 1, 2025
The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of Upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the t... Read more
Incident date: Jan 19, 2026
Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side ... Read more