Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 31, 2026
Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.
Incident date: Feb 20, 2026
The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the most common place for a car seat in this car. In the event of a crash the seat would slide forward. The seat belt attaches to the seat so there would be little restraint on the rear passenger. The mechanic who attempted a repair stated Mazda does not sell this part, only sells a re... Read more
Incident date: Feb 20, 2026
While driving my vehicle on Monday, February 16, 2026 I heard a loud pop come from the front of the vehicle. Right after that smoke began to come through the hood vents. I stopped the vehicle to inspect and at that point the engine compartment was burning heavily. I could barely get out of the vehicle and away before the whole front end of the vehicle was engulfed with fire and heavy black smoke. ... Read more
Fire
Incident date: Feb 19, 2026
After taking in to dealer for recall diagnostics and higher viscosity oil change a couple months later. Heard a noise while driving on interstate, lost cruise control, stability system, engine light came on with a ECS. Kept driving on the interstate until we got to a red light and the engine died. Cranked starter but hard to start and ran rough and died multiple times. Feathered throttle to ge... Read more
Incident date: Feb 19, 2026
I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system
Incident date: Feb 20, 2026
The windshield cracked for no apparent reason. The crack was on the driver's side, about 16 inches long, starting near the top and curving around the driver's view to the middle of the windshield.
Incident date: Feb 20, 2026
The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda performed Recall A88 (sliding door handle cable repair) in 2021. After this repair the door began intermittently failing to close fully and would close about 80% before the sensor triggered it to reopen. This continued until this week when the door suddenly stopped latching completely. The... Read more
Incident date: Feb 20, 2026
The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda performed Recall A88 (sliding door handle cable repair) in 2021. After this repair the door began intermittently failing to close fully and would close about 80% before the sensor triggered it to reopen. This continued until this week when the door suddenly stopped latching completely. The... Read more
Incident date: Feb 20, 2026
Engine oil is disappearing in my 2020 Kia Telluride. This has been occurring for an extended period of time ( Since 2020) Early on, I was not driving frequently and did not immediately recognize the severity of the issue. However, about a year ago, when my work required significantly more driving, I began noticing that a large amount of oil was missing between checks, at times approximately half ... Read more
Incident date: Jan 1, 2025
Tried to open door to put my 2 year old in her car seat and it wouldn't open, assume this was due to the extreme cold. So I took our other vehicle, few days later when it warmed up I again went to leave with my daughter and this time the door opened but will no longer latch shut. Tried toggling child lock messing with lock mechanism on top of the door Tried both interior and exterior handles but i... Read more
Incident date: Jan 1, 2025
Tried to open door to put my 2 year old in her car seat and it wouldn't open, assume this was due to the extreme cold. So I took our other vehicle, few days later when it warmed up I again went to leave with my daughter and this time the door opened but will no longer latch shut. Tried toggling child lock messing with lock mechanism on top of the door Tried both interior and exterior handles but i... Read more
Incident date: Sep 1, 2025
Make: Toyota Model: Corolla (likely hatchback/sedan) Year: 2026 VIN: [XXX] Mileage at Incident: 80 Date of Purchase: February 17, 2026 Date of Incident: February 19, 2026 Description of Defect: While moving slowly in reverse on dry pavement (no throttle, no sharp steering, no brake misuse), the vehicle suddenly spun out of control—yaw/skid like rear wheels lost grip or stability control malfunc... Read more
Crash
Incident date: Feb 1, 2026
My 2024 Honda Prologue sat in my driveway, during winter temps, for a few days, and when I walked around the car I noticed that the right rear tail light was completely cracked/busted. Upon closer evaluation, I also noticed that the left side started showing signs of cracking as well. The cracking started from the inside of the light, as you can't feel the crack on the outside surface, on the left... Read more
Incident date: Feb 1, 2026
My 2024 Honda Prologue sat in my driveway, during winter temps, for a few days, and when I walked around the car I noticed that the right rear tail light was completely cracked/busted. Upon closer evaluation, I also noticed that the left side started showing signs of cracking as well. The cracking started from the inside of the light, as you can't feel the crack on the outside surface, on the left... Read more
Incident date: Dec 1, 2025
My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.
Incident date: Feb 18, 2026
Front windshield cracked all along the bottom after having the defrost on
Incident date: Feb 18, 2026
70-80k mileage the oil filter housing gushed coolant fluid. Replacement at dealership quoted at $4,000. Dealership indicated they replace part with current part and do not upgrade to an all aluminum to prevent future problems. Employee also stated they are seeing more of these issues of late. The housing has plastic components that fail easily. There was a 2020 bulletin warning of similar failures... Read more
Incident date: Feb 18, 2026
NHTSA Recall Number 19V018000 Made appointment at West Knoxville Chrysler Dodge Jeep Ram (530 Kingston Pike, Knoxville, TN 37919) Dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".
Incident date: Feb 20, 2026
power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the fa... Read more
Incident date: Feb 20, 2026
This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything
Incident date: Feb 20, 2026
On February 19, 2026, at only 80 driven miles in this new 2026 Toyota Corolla hatchback, while moving slowly in reverse on dry pavement with no throttle input, no sharp steering and no misuse of the brake the vehicle spun out of control 4-5 times in the parking lot finally causing a collision with a parked vehicle which then it stopped. This collision nearly caused serious injury to the driver. S... Read more
Crash
Incident date: Feb 20, 2026
My passenger headlight low beam went out. And it is a widely known problem with the 2020 year.
Incident date: Jan 3, 2026
We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this till this day 2/20/2026 and the problem was dis... Read more
Incident date: Jan 3, 2026
We were notified by Toyota that it was unsafe to transport our children in the second row seats in October 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this till this day 2/20/2026 and the problem was dis... Read more
Incident date: Jan 3, 2026
The traction control light comes on then the transmission control module then comes on and my car goes into limp mode, when im sitting at a red light even with the break other car will lunge at a stop
Incident date: Dec 17, 2025
Front body panel of hood came unglued
Incident date: Dec 17, 2025
My 2019 Ford F-150 (2.7L EcoBoost) is subject to Emission Recall 24E12, which addresses a defective PCM calibration that Ford acknowledges "could, over time, reduce the effectiveness of the emissions control system and the monitoring accuracy of the catalytic converter's efficiency." COMPONENT: Catalytic converter system and powertrain control module (PCM). Vehicle is available for inspection at R... Read more
Incident date: Apr 24, 2025
I HAVE A FAULTY ABS MODULE, THROWING CODE C2200. THE PART HAS BEEN ON ORDER FOR OVER 2 MONTHS WITH NO END IN SITE. WE ARE BEING TOLD TOLD THAT THIS IS NOT A SAFETY ISSUE. HOW CAN WE GET THIS RESOLVED???
Incident date: Dec 1, 2025
the rear window did not stop when a child's hand was in the closing space. The [XXX] old's hand was caught, causing injury and pain. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1 injured
Incident date: Jan 4, 2026
The fuel injectors emaeem to be malfunctioning and the OBD for emissions is lighting up. It has been inspected by the dealer and confirmed it needs to be replaced. The OBD code is P219A and this causes misfire and potential stalling of the vehicle. Honda has issued several TSBs but none have my VIN. Some of the TSBs are TSB A18-025, TSB A21-010 and TSB ONLN9403292021. It has been inspected by ... Read more
Incident date: Feb 17, 2026
I was driving everithing was normal but suddenly the light of the Engine was on and the car lost power and the engine shut off everything happened in like one second, dont let me time or opportunity to think something safe, it was a lot of traffict on the street and the car behind almost crash on me. it was like a nigthmare.
Incident date: Feb 9, 2026
I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which the tempered glass fractured and collapsed inward into the passenger co... Read more
Incident date: Feb 9, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, there was a loud rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with crankshaft failure. The contact was informed that the crankshaft could be replaced; however, the dealer suggested that the engine neede... Read more
Incident date: Sep 10, 2025
I took my 2023 Chevy Tahoe in for all recall corrections promptly when the notices were received. My last recall was to run a check to see if my motor was one of the defective 6.2L engines. It was determined it was not and the dealer changed my oil to the new required 0w-40w. Now a month later as I am accelerating on to the freeway ,I am at 65 MPH I cross traffic to merge on to a connector bridge ... Read more
Incident date: Feb 9, 2026
Engine went into limp mode with now warning. I recieved a reduced engine power warning and the vehicle lost acceleration on the highway almost leading to an accident. I had the car towed to Coggin GM for diagnostic and was told that my throttle body has to be replaced. I was advised that this is common issue with this engine and notify due to a recall of older equinoxes
Incident date: May 21, 2025
This is the 3rd time the Jeep Wagooner has "bricked up." The vehicle will shut off without notice and lose all power, the emergency brake comes on and stops vehicle abruptly. This poses safety risk to driver passengers and surrounding vehicles. The car will not be able to be restarted for 30 secs. Once car is restarted, dash lights flash everywhere and car loses power steering. This happen 1st tim... Read more
Incident date: Jan 9, 2026
I am reporting a recurring transmission/drivability issue with my 2024 Mercedes-Benz S580. The vehicle has been experiencing a harsh, abnormal shift between approximately 3rd and 4th gear at around 25–35 mph during normal acceleration. The shift feels like a sudden jerk or hesitation and does not feel consistent with normal operation. The vehicle has been taken to an authorized Mercedes-Benz de... Read more
Incident date: Jan 9, 2026
The contact owns a 2025 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V656000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien... Read more
Incident date: Jan 16, 2026
TRANSMISSION CLUCKS WHEN CHANGING GEARS
Incident date: Feb 19, 2026
The engine stalled while driving on the expressway. Myself and my daughter and her friend were in the car. The vehicle started right back up, and I was able to drive the car home (less than 2 miles away). The following day, my wife got an oil change, and went on the expressway, and the engine stalled again causing her to have to navigate the car, with no engine power, to the side of the highway an... Read more
Incident date: Feb 19, 2026
WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RESTARTING VEHICLE.
Incident date: Feb 19, 2026
The contact owns a 2025 Toyota Camry. The contact stated that while driving at an undisclosed speed, a small crack developed on the front windshield. The crack continued to expand to 18 inches across the windshield. During the failure, no objects had struck the windshield to cause the crack. The contact indicated that, over time, other cracks developed on the front windshield. The cause of the fai... Read more
Incident date: Feb 19, 2026
Recall Notice for Engine - Recall Service done 12/7/2025 - completed Full Engine Failure 12/22/2025 after recall service completed - Engine Replaced and returned to us on 1/15/2026 2/20/2026 - Service Engine Light with same warning code now on Yukon with new Engine - appears as if new engine has failed
Incident date: Feb 19, 2026
After 8 months of driving my car brand new I started experiencing multiple intermittent malfunctions in the dash board & infotainment system. I have documentation of DTC codes current in my ECU. These codes each dealership refused to find and instead replaced my car battery, wiping the codes & replacing my infotainment system after it completely failed. After repeated repair attempts each dealersh... Read more
Incident date: Feb 19, 2026
My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufacture year of the recalled vehicles. If the PTU fails it can cause sudden loss of drive power, inability to stay in Park (rollaway risk). The check 4WD light is on and Diagnostic code C14A7-67 comes up. Jeep said my vehicle isn't included in the recall so there isn't anything the... Read more
Incident date: Feb 19, 2026
The contact owns a 2015 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist. The messages "Service Power Steering System" and "Service Traction Control System" were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 16V054000 (Steering); however... Read more
Incident date: Feb 19, 2026
The contact owns a 2023 Toyota Tundra. The contact stated that after performing an oil change, metal fragments were discovered in the engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, and the dealer confirmed that there were no active recalls associated with the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contact... Read more
Incident date: Feb 2, 2026
Feb 02, 2026 Manufacturer Recall Number03D NHTSA Recall Number26V-059 Recall StatusRecall Incomplete Summary The trailer turn signal will not flash when the vehicle turn signal lever is actuated and the trailer stop lamps will not be activated upon application of the vehicle service brakes. In addition, if equipped, the trailer brakes will not function. Safety Risk Trailer lighting that is not ill... Read more
Incident date: Feb 2, 2026
The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The powertrain symbol was displayed, with a message to check the Owner’s Manual. In addition, the contact stated that the failure had occurred while driving from a stoplight. The transmission remained in thi... Read more