Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Feb 24, 2026
Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore vehicles to experience a defective "TURBO CHARGER" at low vehicle mileage.
Incident date: Feb 24, 2026
The contact owns a 2015 Ford Explorer. The contact stated that upon taking the vehicle to an independent mechanic for an alignment, the contact was informed that the alignment could not be performed because the rear toe link was rusted and needed to be repaired. The contact stated that the recall repair for NHTSA Campaign Number: 21V537000 (Suspension) was previously performed on the vehicle; howe... Read more
Incident date: Oct 27, 2025
The DPS6 clutch failed rapidly. It is available for inspection. The car will suddenly and aggressively speed up while trying to shift gears or will suddenly slow down when downshifting making a collision very likely. They problem has been confirmed by a dealer. It has been inspected by a ford dealership and confirmed bad. There were no warning lamps or other symptoms prior to failure. It first sta... Read more
Incident date: Oct 27, 2025
I am filing this complaint regarding repeated premature strut failure on my 2022 Subaru Forester. The original set of struts failed at approximately 36,000 miles. The issue was not covered under warranty and required replacement. At approximately 60,000 miles, the replacement struts are again failing. This means two full sets of struts have failed before 100,000 miles, which is highly abnormal fo... Read more
Incident date: Feb 25, 2026
Engine Coolant Intrusion. During normal operation coolant leaks into the engine cylinders causing power loss and eventual overheating once the coolant system runs out of coolant. This prompts an emergency shutoff of the vehicle into "limp mode"
Incident date: Feb 25, 2026
The contact owns a 2026 GMC Sierra 1500. The contact stated that after purchasing the vehicle, there was no Owner’s Manual in the vehicle. The contact inquired about the Owner’s Manual and was informed by the dealer that an Owner’s Manual was no longer printed. The contact checked online and became aware of FMVSS 225, which was related to the Owner’s Manuals for similar vehicles. The conta... Read more
Incident date: Feb 24, 2026
Water enters under the hood because the “cowl” has separated from the windshield near the wipers.
Incident date: Feb 24, 2026
Low fuel pump pressure please can you fix it recall on this vehicle it’s been over 7 months I been waiting and no parts is available please let me know when will be available July 2026? Or longer?
Incident date: Feb 24, 2026
Check engine light came on. I hooked it up to a machine and read a code P2101 which indicates. Throttle actuator controlled motor store current failure. I had told to Nissan they did an inspection came back that he cleaned the throttlebody charge me $1053 and sent me on my way and my check engine light keeps coming on and it’s a recall on this particular car with this particular problem, but my ... Read more
Incident date: May 1, 2025
The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealership and they said they have ordered the parts from Germany, but it has almost been 2 months, and the... Read more
Incident date: Jan 24, 2026
While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechanic has ordered it several times just for it to refund him due to being out of stock. I have been in ... Read more
Incident date: Feb 15, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more
Incident date: Feb 19, 2026
Bad factory alignment caused OEM tires (Falken Wildpeak A/T, 265/60 R20) to wear prematurely. Tread depth reduced to 3/32 on all 4 tires at 10,500 miles. Clearly a safety risk as no reasonable person would expect new tires to last only 10,000 miles and; therefore, likely not check tread depth presenting significant safety risk in any inclement weather.
Incident date: Dec 1, 2025
My alternator was not working and it was a recall and I paid to fix it and they don’t wanna pay me back. I got a new part from audi and fix it at the shop and they don’t wanna pay anything just called and she said we don’t pay only if he’s done at the dealer. And I don’t believe that! Bc dealer told me they pay if I fix it any where to get done quick bc was out stock
Incident date: Feb 23, 2026
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the vehicle stalled. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, and the engine and the inner coo... Read more
Incident date: Feb 24, 2026
The contact owns a 2008 Chevrolet HHR. The contact stated that the key was stuck in the ignition switch and failed to release. Additionally, the TPMS warning light was illuminated. The vehicle was towed to the local dealer, who confirmed that the key was stuck and needed to be broken, and any damages would be at the owner's expense. The vehicle was not repaired. The contact received notification o... Read more
Incident date: Feb 23, 2026
car has 56K miles. went to dealer for the recall on the bushing and cap. left dealer and next couple days the car slid twice in my driveway a few feet even with parking brake on. went back to dealer and they said cant duplicate problem. Drove home and car continues to have shifting issues and going out of gear.. have to shift to park or neutral and then reengage and to try to get it to work... Read more
Incident date: Feb 23, 2026
The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected. The vehicle was towed to a local dealer to be diagnosed, and the failure was associated with NHTSA ID Number: 16V273000 (STEERING);... Read more
Incident date: Feb 23, 2026
Battery completely dead after 4 days of not driving; this is after I purchased a $210 brand new batteyr from Autozone. Looks like there is potential class action lawsuit based on the parasitic draw by the DCM unit. I need this repaired at Subaru's expense.
Incident date: Jun 30, 2025
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more
Crash
1 injured
Incident date: Jun 30, 2025
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more
Crash
1 injured
Incident date: Jun 30, 2025
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more
Crash
1 injured
Incident date: Nov 1, 2025
On, January 16, 2026, the rear windshield spontaneously exploded as we were entering our vehicle
Incident date: Feb 23, 2026
Shift to park. Vehicle will not shut off. Also trying to start vehicle having to repeatedly push brakes down hard and push to start before finally starting. I bought this vehicle with 0 miles this has been an on going on and off problem since around 20000 miles have been put on.
Incident date: Jan 31, 2026
Hello, I am wanting to file a complaint regarding my 2016 Ram 1500 Rebel. As of April 2025 my vehicle's Air Suspension system has been a Safety issue for me. I have noticed that the Service Air Suspension Immediatley, Service Air Suspension system messages have been displaying on my vehicle's dashboard. I took my vehicle into the Mac Haik Dodge in Temple, TX in April 2025 for a diagnosis and no r... Read more
Incident date: Jan 31, 2026
Auto dimming headlights. The headlights have stopped auto dimming. I feel like this is a safety issue because if you have them on you have to push the switch forward and then pull backward to change them back to dim. It is not something that happens occasionally it is every time they are on. Not only is it dangerous for me but also on coming vehicles. I have taken it to the dealer and was to... Read more
Incident date: Feb 24, 2026
I purchased this used car in the end of July 2025. Within the last month the service transmission light came on. Within a 24-hour period, the message changed to, "service transmission unable to shift Soon". Also alarm bells go off when I first start the car and sometimes during driving. The car feels like it drives correctly and smoothly with no shifting issues. Sometimes when that second message ... Read more
Incident date: Feb 24, 2026
I purchased this used car in the end of July 2025. Within the last month the service transmission light came on. Within a 24-hour period, the message changed to, "service transmission unable to shift Soon". Also alarm bells go off when I first start the car and sometimes during driving. The car feels like it drives correctly and smoothly with no shifting issues. Sometimes when that second message ... Read more
Incident date: Feb 17, 2026
i bought this van brand new for over $53000 and it has been hesitating to start for months. i had the battery tested and came back good. The van hesitates to start and sometimes i have to redo the push button because it fails to start the first time. Yesterday, 02/23/2026 the van left myself and the kids stranded at walmart. it would not start for anything yet the lights and radio work and acted l... Read more
Incident date: Feb 17, 2026
The safety harness will not hold tension when my child is completely buckled in. I contacted Graco and they walked me through how to "clean" the harness to get it to work and that did not help. My child's safety is at risk because if there was an accident and a force is acted upon them the harness would not secure them in the seat. The car seat has been inspected, via video, by the manufacturer... Read more
Incident date: Feb 24, 2026
Power steering failed without warning whilst driving at highway speed on i26, no warnings nor warning lights displayed. Vehicle remained operable, whilst difficult to steer I continued to next exit. As I slowed to a stop the power steering suddenly functioned again. This could lead to a fatal accident if this loss of power steering were to happen in a curve as the steering is exceedingly heavy w... Read more
Incident date: Feb 24, 2026
The truck has been stalling while driving or won't start. The ECM relay was recalled and was taken care of Thursday, February 19. However, the truck still stalls while driving and won't start at times. I've asked Nissan to look at the IPDM to see if there was any consequential damage, but they won't without paying a fee for a diagnostic test. This is a major safety issue that needs to be fixed. Th... Read more
Incident date: Feb 23, 2026
My vehicle announced to me it has a Supplemental Restraint System Problem. See your dealer.
Incident date: Feb 17, 2026
While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (FCA/Stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury ... Read more
Incident date: Feb 17, 2026
Have not had my truck in over a month while it’s getting repaired had engine failure sure to faulty hydraulic lifters and camshaft failure due to the Dynamic fuel management system purchased warranty for my vehicle but this needs to be looked into it is unfair as a consumer that they are not doing anything about 2020 models and earlier they are just focusing on 2021 and up. They almost had me ... Read more
Incident date: Feb 17, 2026
Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway
Incident date: Dec 29, 2025
Transmission began shifting hard over between 60500 and 62000 miles. Dealership test drove and confirmed it was not normal. The transmission pan was dropped and contained metal shavings and bits. Dealer replaced transmission. During late February 2026, I began noticing some hard shifts again, but am hesitant to pay another $699 diagnostic fee and replacement transmission cost because I feel I am w... Read more
Incident date: Oct 18, 2025
At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parki... Read more
Crash
Incident date: Oct 18, 2025
ON FEB172026, I PULLED IN MY DRIVEWAY AND CAR STEERING WOULD NOT TURN AND HIT MY PROPERTY.IT CAUSED EXTENSIVE DAMAGE TO MY PROPERTY POLICE REPORT WAS MADE AND CAR END UP IN BODY SHOP. STEERING WHEEL LOCKED AND CAR WOULD NOT TURN. FRONT END IS COMPLETELY DAMAGE.
Crash
Incident date: Oct 18, 2025
The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power, requiring excessive throttle to move. The car hesitates and may not accelerate normally, creating a dangerous situation in traffic. Warning lights appeared on the dashboard and the vehicle became unsafe to operate. The issue occurred shortly after purchase and was reproduced multiple times. The d... Read more
Incident date: Feb 20, 2026
Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM
Incident date: Feb 20, 2026
ICCU failure. Vehicle has 5200 miles on it. A loud "pop" was heard then the vehicle went into "limp mode" and restricted speed to 30 mph. After about 10 miles the car totally lost power and wouldn't start. Warning l messages said to get it serviced which is what I was attempting to do.
Incident date: Feb 20, 2026
First time this occured we were driving in the winter and the car randomly shut down and started saying "Electrical Fault" or something of the sort. Turns out it was an ICCU issue. We got this replaced last year. Turn around 6 months later and the same thing happened again, but in an intersection. From my understanding when the ICCU fails the entire car basically goes into limp mode and prevents y... Read more
Incident date: Feb 19, 2026
ICCU confirm dead by the dealer. IONIQ 5 2025 AWD. only had this car for 5 month, 4900 miles. vehicle stopped at the middle on the highway. luckey, no accident occur. no part avilable, no ETA for fix, no loaner from dealer.
Incident date: Feb 17, 2026
I have a 2020 Nissan versa it only has 100,000 miles on it. That’s not really a lot since it had about 75000 miles on it. I noticed that the car started slightly jerking. I couldn’t figure out what was going wrong and neither could anybody else eventually at around 100,000 miles I took it into another mechanic and he found the problem. The transmission is slipping and it is completely ruined. ... Read more
Incident date: Feb 6, 2026
I have received a rejected emission test due to the computer not updating. Honda demands 200 diagnosis for this. and I have read it reported several times to years 2019 - 2023
Incident date: Feb 23, 2026
After 5000 miles between oil changes, the engine had burned enough oil to have no oil in the dipstick. This equals at least 3 quarts oil if a 7 quart capacity. The dealership states this truck burns a quart to quart and a half every 2000 miles. This seems like an excess amount of oil consumption.
Incident date: Feb 23, 2026
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention) in August of 2025 and had not yet received any other communication regarding parts availability. The contact stated that the image was blurry while shifted into reverse(R). Neither the dealer nor the manufacturer was notified of the failure. The contact stated that ... Read more
Incident date: Feb 23, 2026
Vehicle has transmission related issues. Delayed response/hesitation when accelerating from a stop or after decelerating. Delayed torque sometimes few seconds off. Others reported dealer has had software updates however issues remain which is a safety concern when on the road. Suspension frond end mild early on 500 miles or so however has gotten louder at 12k miles. Vehicle seems to be to heavy fo... Read more