Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 1, 2026
The instrument cluster cracked. Woke up one day and it was cracked. The crack is traveling through the important screens. Cord won’t do anything, but dozens have reported online.
Incident date: Jan 1, 2026
The contact owns a 2020 Kia Optima. The contact stated that while the vehicle was at a full stop, the red oil warning light illuminated; however, after driving off, the warning light disappeared. The vehicle was driven to an independent mechanic where it was diagnosed with an oil pump failure caused by low oil pressure while the vehicle was stationary, and the RPM was low. The vehicle was not repa... Read more
Incident date: Jan 1, 2026
Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.
Incident date: Jan 1, 2026
Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.
Incident date: Jan 1, 2026
I have a check engine light on due to an issue in the emissions system. The issue is that the purge valve is stuck open. I know that this is an issue that you had a recall on for older models of the ford focus for this same reason. All the systems of a stuck purge valve are the issues I am having with the vehicle.
Incident date: Jan 1, 2026
The contact owns a 2019 GMC Acadia. The contact stated that while attempting to park the vehicle, the gear shifter failed to shift into park(P). The vehicle failed to turn off, with the message "Shift to Park" displayed with an audible chime. The contact was forced to move the gear shifter back and forth before it was recognized that the transmission was in park(P). A dealer was notified of the fa... Read more
Incident date: Jan 1, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available and informed the contact that the vehicle was unsafe to d... Read more
Incident date: Dec 27, 2025
The contact owns a 2022 Toyota Mirai. The contact stated that while driving approximately 60 MPH, the vehicle started losing motive power. The accelerator pedal was depressed, and the vehicle continued to decelerate. The contact stated that while driving approximately 15-20 MPH, several warning lights were illuminated, and the stability control symbol was displayed, and a yellow flashing warning l... Read more
Incident date: Feb 24, 2026
i didnt not see any warning lights. till this days Nobody knows what is wrong with the car.
Incident date: Feb 24, 2026
While idling, the vehicle shutoff on it’s own and restarted. Then again while stopped at a red light and again while driving to a mechanic. No warnings or indications that this would happen. It put myself and children at risk because the roads are full of snow leaving us no place for us to pull over. Now the air pressure, windshield fluid and traction control lights are on, whereas they were not... Read more
Incident date: Jan 5, 2026
The contact owns a 2007 Isuzu Ascender. The contact stated that while the vehicle was parked and turned off, the driver’s side window unexpectedly rolled down. There were no warning lights illuminated. Upon entering the vehicle, the contact noticed an abnormally strong smoky odor inside the vehicle. After inspecting the vehicle, the contact discovered that the driver’s door master window switc... Read more
Incident date: Feb 5, 2024
Not an 'incident' but seat belt does not adjust low enough for an average short woman (5'1") without draping across lower neck. I have adjusted the slide on side panel to lowest point but seat belt still cuts across neck (not collar bone area). This is standard for all similar cars and I feel a seatbelt across one's neck is a safety concern that needs to be addressed. Adjustments of seat and/... Read more
Incident date: Feb 23, 2026
Dealership refused to fix my safety system unint failure alont with proof of voltage malfunction
Incident date: Feb 26, 2026
The contact owns a 2020 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V510000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not e... Read more
Incident date: Feb 26, 2026
Brake booster stopped working. Brake efficiency declined, ABS and stability control stopped working. Brake master cylinder and brake booster had to be replaced.
Incident date: Feb 17, 2026
Following engine replacement per NHTSA for 6.2l GMC engine. I am submitting a safety complaint regarding my 2022 GMC Sierra 1500 Denali (refresh body style). The vehicle has experienced repeated failures of driver-assist features and safety system warnings, including: Dash messages: “Lane Keeping Assist System Unavailable” and “Service Safety Restraint System.” When the fault occurs, dr... Read more
Incident date: Feb 25, 2026
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a 500 lb. trailer, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. In addition, a bearing made an abnormal grinding sound. No warning lights were illuminated. The contact pulled over to the side of the road, opened the hood, and noticed dust on t... Read more
Incident date: Oct 11, 2025
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a 500 lb. trailer, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. In addition, a bearing made an abnormal grinding sound. No warning lights were illuminated. The contact pulled over to the side of the road, opened the hood, and noticed dust on t... Read more
Incident date: Oct 11, 2025
Vehicle developed hesitation. Message: "Reduced Acceleration Drive with Caution" Check Engine light comes on, fortunately near home. Scanner showed "PO 0747 Transmission Valve #1 stuck open." Research shows this is a common problem and a safety issue and can leave driver stranded or worse. Had vehicle "serviced" at selling dealer, but they did not touch the transmission. Said they drove it ar... Read more
Incident date: Oct 11, 2025
The contact owns a 2017 Subaru Forester. The contact stated that upon opening the tailgate, the tailgate quickly fell unintendedly and struck the contact's head while the contact was retrieving items from the trunk. The contact sustained head soreness but had not received medical attention. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer, ... Read more
1 injured
Incident date: Feb 26, 2026
The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that upon starting the vehicle, the instrument panel lights were flashing. The vehicle then independently turned off and restarted repeatedly. The vehicle was towed to the dealer, where it was determined that the battery level was low and needed to be replaced. The battery was replaced, and other unknown repairs for shifting fail... Read more
Incident date: Feb 26, 2026
The contact owns a 2003 Porsche Boxster equipped with Landgolden Tires, Tire Line: L27, Tire Size: 265/35/ZR18, DOT Number: (N/A). While performing routine maintenance on the vehicle, the contact discovered that the rear passenger’s side tire had experienced extensive tread separation. The online dealer from whom the tires were purchased from was contacted, but no assistance was offered. The man... Read more
Incident date: Jan 23, 2026
The contact owned a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The vehicle was deemed a total loss. The dealer and the manufacturer were not contacted.
Incident date: Feb 26, 2026
On a very cold day in January I left work to head home in 4-high. Just before I got on the highway, the truck did a hard shift from 1st to 2nd and I felt kind of a clunk. Truck immediately threw a check engine light and went into limp mode (didn't seem to shift at all). Pulled into a parking lot and tried to go in reverse, but truck would not go into reverse. Truck was towed to local dealership wh... Read more
Incident date: Feb 26, 2026
The truck is jumpy during stops. I get a low voltage code but the battery is fine I had it checked out. Reduced acceleration has been activated and after I turn the truck off it is fine. The check engine light comes on and turns off on it's on sometimes same day. I know there is a recall on certain 2022 Silverados but they told me this one wasn't on the recall. It did have one for the brake system... Read more
Incident date: Nov 7, 2025
Rear subframe rotted out, detached at tire arm...see many complaints online
Incident date: Nov 7, 2025
My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more
Incident date: Nov 7, 2025
My 2018 Ford Escape has experienced coolant intrusion into the engine cylinders, a known issue affecting this model year. The vehicle began misfiring and consuming coolant without external leaks. This is an engine defect Ford has known about since 2010, yet they continued to put this engine into their cars. I had bought this car less then a year ago, it had been in the shop more then I have had it... Read more
Incident date: Oct 20, 2024
The Catalytic Converter in the Kia. We were driving to Texas to take my kids out for mini vacation and it’s cut off right in the middle of the highway. My car was running just fine everything was fix properly. Can you check in the Catalytic Converter and see if it safely issue.
Incident date: Oct 20, 2024
i CALLED MY LOCAL DODGE DEALER, BROWN MOTORS IN PETOSKEY MI., A COUPLE OF WEEKS AGO TO HAVE A COUPLE OF UNCOMPLETED RECALLS PERFORMED. I TOOK MY TRUCK IN TO THE DEALER TODAY AND WAS NOTIFIED LATER THAT THEY COULD NOT PERFORM THE RECALL AND IT WOULD COST ME NEARLY $1700 TO PERFORM THE RECALL, MOSTLY PERTAINING TO THE FUEL BRACKET RECALL. I FIND THIS VERY ODD AS IT WOULD MAKE SENSE THAT ALL RELATED ... Read more
Incident date: Oct 20, 2024
Drive axle suddenly not functioning properly, caused dangerous conditions to stop the car while driving on highway.
Incident date: Jan 31, 2026
This new 2026 Vehicle faced multiple issues within a few weeks of purchase as stated below. 1. The instrument display panel or the main display screen of the car stopped working. The screen was completely blank and would not turn on. (confirmed and reproduced by Kia dealer, service order attached) 2. An electric short caused the radio to fail (confirmed and reproduced by Kia dealer, service order ... Read more
Incident date: Feb 17, 2026
Vehicle exhibited a sudden loss of power, dash screen stated a restart of the vehicle was needed. I was able to coast into a neighborhood upon attempting to restart the vehicle nothing would happen and it would not even attempt to turn over, proceeded to contact onstar for roadside assistance, vehicle taken to nearest GMC dealership where it was determined to have engine failure and a new engine ... Read more
Incident date: Feb 17, 2026
Detailed Description of the Incident: I am reporting a recurring powertrain safety issue regarding the 8-speed automatic transmission (UA80-series) in my vehicle. [Symptoms] During cold-start conditions (outside temperatures below 30°F), the vehicle consistently experiences a violent jerk/shock and an audible clicking noise during the first 2nd-to-3rd gear transition. This physical impact is se... Read more
Crash
Incident date: Feb 17, 2026
TRANSMISSION AT VARIOUS TIMES HAS A VERY HARD DROP TO A LOWER GEAR, TO THE POINT WHERE IT WILL DROP FROM A HIGH GEAR TO A LOWE GEAR SKIPPING THE MIDDLE GEARS AND THE TRANSMISSION/DRIVESHAFT SERIOUSLY BANGS WHEN IT DOES THIS.
Incident date: Dec 24, 2025
The front piece of the panoramic sunroof spontaneously shattered while sitting in my parked vehicle. I heard a loud pop and saw that the entire piece of glass was totally shattered. I took it to the dealership and they told me it is a known problem with this type of sunroof on their vehicles, they said it is not covered by warranty. The estimated repair cost was over $800. Had I been driving down ... Read more
Incident date: Dec 24, 2025
While driving the car we heard a loud pop in the cabin. That was followed by electrical warning lights on the dash. WE were only about a mile from home and did make it back safely at greatly reduced speed. The ICCU was confirmed to have failed by the dealership. The part was replaced. If we had been traveling on the highway it might have been difficult to find a safe place to exit the roadway.
Incident date: Dec 24, 2025
Intermittent power steering issues, especially at low speeds and in cold weather.
Incident date: Jan 19, 2026
AIRBAG SYSTEM UNIT, AIRBAG SENSOR, VOLTAGE CRONIC MALFUNCTIONING POWER SUPPLY
Incident date: Feb 21, 2026
After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back ... Read more
Incident date: Feb 17, 2026
My passenger coil spring fell out while coming out of my driveway and could of seriously hurt someone else or myself it fell out while I was driving. Chrysler wanted to charge us an arm and a leg to put it back in, so I put it back in myself.
Incident date: Feb 11, 2026
NHTSA SAFETY DEFECT REPORT Target: Waymo LLC / Alphabet Inc. Subject: Suspected ADS Perception Defect – Wheelchair Users Location: Chicago, IL (60611, 60601, 60602, 60610, 60654) Waymo’s Automated Driving System (ADS) appears to exhibit a defect in Object and Event Detection and Response (OEDR) performance concerning pedestrians using power wheelchairs and other mobility aids. Wheelchair use... Read more
Incident date: Feb 25, 2026
I took my car in for a safety recall for the bushing on the transmission. A short time after getting it back my cabin filled with smoke when I used the remote start. I had never had this problem until it came back from the dealer. so I stopped using the remote start! but after that the car's cabin began filling with acrid smoke whenever it idled for more than a minute. It now fills with smoke wh... Read more
Incident date: Feb 22, 2026
I have had many issues with this vehicle. Most concerning is that the other night while driving down the road at night, my car blacked out and I had no lights inside or headlights outside while driving in the dark. My back hatch button only works when it wants to. My screen freezes every once in awhile and also makes horrible noises very frequently. I’ve had one case of my screen freezing on a l... Read more
Incident date: Feb 22, 2026
I have had many issues with this vehicle. Most concerning is that the other night while driving down the road at night, my car blacked out and I had no lights inside or headlights outside while driving in the dark. My back hatch button only works when it wants to. My screen freezes every once in awhile and also makes horrible noises very frequently. I’ve had one case of my screen freezing on a l... Read more
Incident date: Feb 22, 2026
1) Vehicle transmission erratic shifting ,skips gear 2 and 4 a lot and sometimes from stop to 33 mph it seems to go into neutral then bang back into gear. Grand kids in back gets knocked around hard enough to lose food/drinks. It dose to back but now the truck is less than 10MPH. 2) On start up something in the engine jingle and gaggle sound for 1-3 seconds.. This happens when truck has been s... Read more
Incident date: Oct 25, 2024
I am writing to formally report a serious and ongoing safety concern regarding my Nissan Pathfinder. During the initial test drive, conducted on a particularly windy day, I noticed sharp and sudden pulling to both the left and right while traveling at freeway speeds. At the time, I attributed much of this instability to the wind conditions and proceeded with the purchase. However, since taking ow... Read more
Incident date: Nov 1, 2025
I am submitting this complaint to report a safety defect involving a 2018 Audi Q5 (Premium Plus, Technology Package). The vehicle’s MMI infotainment/navigation system intermittently shuts down or reboots during operation. When this occurs while the vehicle is in in reverse, the rearview camera display immediately goes blank and remains unavailable until the system completes its reboot cycle. Thi... Read more
Incident date: Feb 4, 2026
The contact owns a 2012 Chevrolet Sonic. The contact stated that on several occasions, while coming to a stop, the vehicle unexpectedly remained in second gear. There were no warning lights illuminated. The contact stated that several attempts were needed for the vehicle to shift into another gear. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made a... Read more
Incident date: Dec 8, 2025
I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need the... Read more
Crash