Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jul 27, 2025
The onstar module failed. Also controlling the pedestrian px Proximity sensor and crosstraffic sensor. When driving slowly waiting a parking lot the vehicle locked up on the brakes with the warning message pedestrian alert. The area was clear. No pedestrians were in the vicinity This would be the 3rd incident 1st was cross traffic already braking while entering a light only at a speed of 15 mp... Read more
Incident date: Jul 27, 2025
I have had many issues with this vehicle. The engine leaks oil onto the exhaust causing the engine to smoke, the engine uses antifreeze, the transmission will downshift at highway speeds to such a low gear that I need to put the van into neutral so that the engine doesn't blow up. It uses brakes quickly, (New brakes every 10,000 miles or so). Gas milage is less then 12MPG as well.
Incident date: Feb 20, 2026
Complete failure of the slave cylinder under at 62k miles. changed fluid at 30k. Called to see if Toyota would still help with failure under warranty but did not help. Had to replace slave cylinder due to seal bursting. Left stranded on road.
Incident date: Feb 20, 2026
With the slanted windshield and location of the rearview mirror creates a blind spot when looking to the upper right. Both my husband and I have trouble seeing.
Incident date: Feb 20, 2026
I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine, primarily 2019-2021 models. These vehicles have an oil pump with an internal plastic component that regulates oil pressure, and this part is fracturing in the field, causing sudden loss of oil pressure. The failure typically occurs during cold starts in low temperatures. When it fails, oil pressure becomes erratic or is... Read more
Incident date: Dec 20, 2025
Torque sensor. No warning. Has not been looked at by a mechanic. Was working fine when I parked it. Came back out and it was steering funny and making a grinding sound
Incident date: Dec 20, 2025
This is my 8th report. Just after my 7th report, in May 2025, I had my tires rotated at 25,000ish miles. The car still did not record that still shows the last rotation at 8,000 miles. Furthermore, I was told at Discount Tire that I needed new tires because the tread was so thin. I was aghast...a new Tesla with tires that wear out at 25,000 miles? I was told that Tesla does not provide adequa... Read more
Incident date: Dec 20, 2025
I am reporting a Sudden Unintended Deceleration event in my Subaru. The vehicle grinded to a halt without driver input. The car stopped in the left lane of a major highway. We put on our hazards and called the state police for help. They were unable to get to us in time. We were hit from the rear. The car's failure created a stationary hazard that led to a high-speed rear-end collision by a ... Read more
Crash
3 injured
Incident date: Jan 23, 2026
Vehicle accelerated while driving. The RPMs gage turned red; however, the vehicle stopped in the middle of the road with other cars coming. After the vehicle came to a full stop it would not move. Finally it started moving slowly and I was able to get off the road. When the tow truck arrived the vehicle would only go forward. No reverse. Error message on dashboard picture attached
Incident date: Feb 26, 2026
Vehicle accelerated while driving. The RPMs gage turned red; however, the vehicle stopped in the middle of the road with other cars coming. After the vehicle came to a full stop it would not move. Finally it started moving slowly and I was able to get off the road. When the tow truck arrived the vehicle would only go forward. No reverse. Error message on dashboard picture attached
Incident date: Feb 26, 2026
Was driving down the road and the power steering just went out and almost wrecked. This is very dangerous. And I looked and seems to be a very common issue with this. This definitely needs to be investigated. It is not safe at all.
Incident date: Feb 26, 2026
I have a 2025 Hyundai Kona Limited. On [XXX], around the afternoon on Sunnyvale, California, while exiting [XXX] headed to Lake Tahoe, the liftgate bolt that attaches to the body had buckled mechanically as the system did not back away when a flashlight that came out of a travel bag was blocking the way to have it closed. The car computer thinks the liftgate is open even though the lock is secured... Read more
Incident date: Feb 26, 2026
I have a 2025 Hyundai Kona Limited. On [XXX], around the afternoon on Sunnyvale, California, while exiting [XXX] headed to Lake Tahoe, the liftgate bolt that attaches to the body had buckled mechanically as the system did not back away when a flashlight that came out of a travel bag was blocking the way to have it closed. The car computer thinks the liftgate is open even though the lock is secured... Read more
Incident date: Feb 26, 2026
I bought my vehicle used, in May 2025. Then, in October (if not earlier), a safety recall was issued relating to the fast charging of the EV battery. This recall tells me that I’m not to use the CHAdeMO charging port due to battery fire risk. Now, almost 6 months later, there still isn’t a remedy available. Not being able to fast charge puts a huge restriction on where I’m able to go in my ... Read more
Incident date: Feb 26, 2026
I bought my vehicle used, in May 2025. Then, in October (if not earlier), a safety recall was issued relating to the fast charging of the EV battery. This recall tells me that I’m not to use the CHAdeMO charging port due to battery fire risk. Now, almost 6 months later, there still isn’t a remedy available. Not being able to fast charge puts a huge restriction on where I’m able to go in my ... Read more
Incident date: Feb 27, 2026
Driving along a main road at 40-45 MPH and coasting toward a traffic light, the engine stalled out. Traffic light turned green and the vehicle would not accelerate. There were no warnings, check engine lights, or sounds. I could not pull to the shoulder due to traffic and had to pull into a left hand turn lane. The truck would not restart. Electrical systems seemed fine. Engine would turn ove... Read more
Incident date: Jan 13, 2026
The vehicle's Autopilot/Full Self-Driving (HW3) computer has failed at approximately 70,000 miles. Tesla Service has diagnosed the vehicle as requiring replacement of the HW3 computer. As a result of this failure, multiple safety related systems are inoperative, including collision avoidance, lane assist, lane departure warning, automatic wipers, and other driver assistance features including ad... Read more
Incident date: Feb 27, 2026
On two separate occasions the vehicle lost all power while driving. On December 5, 2025 turning on to a main road from parking lot the vehicle shut off with no prior warning lights. Shifted vehicle to park. No power to anything, unable to unlock doors, unable to turn on hazard flashers, stuck in the middle of the road at night. Waited a minute and pressed the start button and vehicle started with... Read more
Incident date: Feb 27, 2026
On two separate occasions the vehicle lost all power while driving. On December 5, 2025 turning on to a main road from parking lot the vehicle shut off with no prior warning lights. Shifted vehicle to park. No power to anything, unable to unlock doors, unable to turn on hazard flashers, stuck in the middle of the road at night. Waited a minute and pressed the start button and vehicle started with... Read more
Incident date: Feb 25, 2026
The contact owns a 2025 Grand Design Solitude. The contact stated that the rear wall between the rear bedroom and bathroom had excessive frame flex after the RV was moved. The RV was taken to the dealer, who determined that the rear door was off track and needed to be adjusted, resulting in the wall bowing out. The RV was not repaired. The contact related the failure to NHTSA Action Number: PE2402... Read more
Incident date: Dec 31, 2025
The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the seat belt receiver was damaged by the third-r... Read more
Incident date: Dec 31, 2025
My 2019 Honda Odyssey is currently diagnosed with a connecting rod bearing failure, which matches the safety defect in NHTSA Recall 23V-751. While my VIN is excluded, I am reporting this as part of the NHTSA Investigation PE25-008. For several months leading up to the failure, I noticed a faint, repetitive knocking sound coming from under the hood. During my regular service visits to authorized H... Read more
Incident date: Dec 31, 2025
My 2019 Honda Odyssey is currently diagnosed with a connecting rod bearing failure, which matches the safety defect in NHTSA Recall 23V-751. While my VIN is excluded, I am reporting this as part of the NHTSA Investigation PE25-008. For several months leading up to the failure, I noticed a faint, repetitive knocking sound coming from under the hood. During my regular service visits to authorized H... Read more
Incident date: Sep 21, 2025
I start getting every kind of warning on my dashboard - Collision mitigation system problem -Auto Crues Control Problem -Brake system Light on - The Car apply brake on the miidle of street/Highway
Incident date: Sep 21, 2025
I start getting every kind of warning on my dashboard - Collision mitigation system problem -Auto Crues Control Problem -Brake system Light on - The Car apply brake on the miidle of street/Highway
Incident date: Dec 1, 2025
burning oil at a rate of 2 qts per 1000 miles driven. Known issue in these models of tucsons. Not covered by the class action lawsuit as this VIN was not identified. It is burning oil at a catastrophic rate. The problem has burned through multiple catalytic converters that were covered under the warranty but did not solve the underlying problem. Has been burning oil since owning the car a year ag... Read more
Incident date: Feb 27, 2026
Vehicle stalled and shut down in traffic after the Auto Idle Stop function engaged at a red light turning the vehicle off and attempting to turn back on. All warning lights flashed. Vehicle would not turn on until after multiple attempts pressing ignition. This has happened multiple (3-4) times over a few months period. Honda dealership was unable to recreate incident but did identify difficulty w... Read more
Incident date: Feb 27, 2026
Transmission has known issue by Ford Motor Company concerning defective components leading to wear and improper function causing potential safety issues with acceleration and deceleration. My vehicle, I purchased used with 32k miles in April of 2025. I started to have issues with shifting approximately 6 months ago when it would shift erratically when cold and when vehicle was not warmed up. O... Read more
Incident date: Dec 12, 2024
The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V... Read more
Incident date: Dec 12, 2024
The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle decelerated and nearly caused a crash on the freeway. The vehicle was pulled over to the side of the road, restarted, and the vehicle operated as intended. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V... Read more
Incident date: Dec 12, 2024
The contact owns a 2015 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was ... Read more
Incident date: Feb 2, 2026
The instrument cluster and driver information center is completely blank, and none of the steering wheel controls are operating. Vehicle starts and runs normally, but no indication of speed, turn signals, headlights, gas level, etc.
Incident date: Feb 2, 2026
The contact owns a 2021 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was contacted, and the contact was informed that parts were available but in limited quantities. The contac... Read more
Incident date: Jan 1, 2026
I stopped at a red light in the middle of a 50 mph intersection when the light turned green The engine completely shut off, and it didn’t want to turn back on. I was stuck in the middle of the intersection in a very high risk area, putting myself and other drivers at risk. OnStar diagnostics didn’t report any issues with the truck. According to their diagnostics, everything should have been ru... Read more
Incident date: Feb 27, 2026
Hydraulic lifts trunk hood. No warnings. Trunk lid fell on neck and back
1 injured
Incident date: Feb 27, 2026
At around 70,000 mi the transmission started making noises and at the 80,000 mile marker I took it in for its maintenance they found debris in the transmission fluid and I was just told it's either a replace it now or replace it when it falls out of the vehicle. A vehicle with less than 100,000 mi and I am the only owner, for the transmission to go out or start going out and Toyota not solve probl... Read more
Incident date: Feb 27, 2026
The backup camera has a VERY elongated view so that what is seen on the screen is extremely stretched out and is almost unusable. I have owned many of these vehicles over the years and the cameras provided a good enough view that you could use it for backing up, as it should be. The current camera makes things behind you look very far away and things next to you look like you're going to hit them ... Read more
Incident date: Feb 1, 2026
power tailgate closes automatically without notice. Ive complained to the dealer several times and they cannot find out why it does it. I have been hit in the head and shoulder several times. it started soon after I purchased the vehicle in March 2025.
Incident date: Feb 1, 2026
The contact owns a 2022 Kia Telluride. The contact stated that while driving 70 MPH, the steering wheel failed to turn in the intended direction. The auto cold error message was displayed. The contact stated that the steering wheel violently jerked back and forth three times. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to start the ve... Read more
Incident date: Feb 25, 2026
Vehicle will suddenly apply brakes while using standard cruise control for no apparent reason. This is extremely dangerous as it has almost caused several accidents on the highway. I have almost been rear-ended several times. This is a very common problem and well documented problem referred to as "phantom braking" on Teslas and something needs to be done immediately.
Incident date: Feb 25, 2026
Unit 1 towing Unit 2 was traveling eastbound in the inside lane of IH-20. Unit 1 suffered a tire failure resulting in a blowout of the front left steering tire. Unit 1 towing Unit 2 steered towards the center median striking the guardrail and the concrete overpass barrier. Unit 1 and towed Unit 2 then rolled one-quarter roll right-over-left. Unit 1 and Unit 2 became engulfed in flames. Unit 1 came... Read more
Crash
Fire
Incident date: Feb 25, 2026
Unit 1 towing Unit 2 was traveling eastbound in the inside lane of IH-20. Unit 1 suffered a tire failure resulting in a blowout of the front left steering tire. Unit 1 towing Unit 2 steered towards the center median striking the guardrail and the concrete overpass barrier. Unit 1 and towed Unit 2 then rolled one-quarter roll right-over-left. Unit 1 and Unit 2 became engulfed in flames. Unit 1 came... Read more
Crash
Fire
Incident date: Feb 26, 2026
The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the ... Read more
Fire
Incident date: May 20, 2024
Can hardly see out windshield on sunny days.
Incident date: Feb 10, 2026
Multiple reports on every forum on the Day Time Running Lights both Driver and Passenger side going out on 2020 to current Dodge Durangos with less than 20,000 on most at time of complaint. It cannot be repaired, only replaced with new headlight assembly at $1200 each. I have owned three (3) Dodge Durangos. #1 2020 Dodge Durango GT Driver side DRL went out at 5500miles. It was totaled in a MV... Read more
Incident date: Feb 10, 2026
I’ve been advised by McGovern Ford in Massachusetts that I need ABS Module and an Electronic Brake Booster and it isn’t covered by any warranty. Yet it’s a safety hazard and the truck is only 2 1/2 years old. Why would those 2 items need to be replaced on a newer truck.
Incident date: Jan 16, 2025
Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more
Incident date: Feb 26, 2026
I purchased a brand new 2025 Hyundai Santa Fe Calligraphy from the dealer and I saw a the tire pressure drop from a normal 36 psi to 32 psi and the vehicle would vibrate. I filled it up right away thinking due to weather. Then, it dropped again after a couple of days to 32 psi and vehicle would vibrate again. I took the vehicle to Costco to get it inspected thinking it's some sort of a slow leak a... Read more
Incident date: Feb 26, 2026
My ABS module has been in error for 8 months. Stellantis still cannot fill the order after 8 months and only keeps delaying on weeks at a time .
Incident date: Feb 20, 2026
Bumper is made of very thin plastic and cracked upon a light inpack with protruding snow/ice pile while pulling into driveway. Other cars would have a small dent. Bumper does not give enough protection for real accident. Cost was $1800. Safety concern.