Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 2, 2026
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the passenger's side A-pillar trim detached from the vehicle. The local dealer was contacted and confirmed that the part for the recall repair was not available. The d... Read more
Incident date: Feb 25, 2026
On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive.\n\nThe next morning I found the charger’s 60-a... Read more
Incident date: Feb 25, 2026
On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive.\n\nThe next morning I found the charger’s 60-a... Read more
Incident date: Jan 15, 2026
The Keystone Fuzion model 430 RV has a structural issue. I have been following other owners and there seems to be many similar model RV’s with the same crack under the Master Bedroom. The crack appeared after transport and within 3 years after purchasing new and continued to spread to over 15” before I paid to have it repaired. Keystone has acknowledged it is a known problem, however declines ... Read more
Incident date: Jan 15, 2026
Water leaked into the cab from faulty rear window frame and damaged a key electical component. This component is clled RF module and controls the Ignition, locks, remote operations from the fobik. Imobilizing the vehicle, recall covers the Backlite rear window leak but not the damage caused, leaving vehicles stranded and imobilized. The repair by dealer is almost $2000.00.
Incident date: Sep 11, 2025
When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a "transmission malfunction stop" & "service required do not shift gears visit dealer" sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been rai... Read more
Incident date: Sep 11, 2025
When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a "transmission malfunction stop" & "service required do not shift gears visit dealer" sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been rai... Read more
Incident date: Sep 11, 2025
Vehicle experiences engine stalling and failure to restart at intersections when the Auto Idle Stop (AIS) feature is engaged. This creates an immediate life-safety hazard as the vehicle becomes non-functional in live traffic. This has occurred 2 times. Once on surface streets and once on the highway in stop-and-go traffic. This issue persists despite Service Bulletins 23-008 and 23-009. Honda Cor... Read more
Incident date: Jun 13, 2025
This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent i... Read more
Incident date: Jun 13, 2025
This vehicle, since January of 2025, has a screen that flickers and shuts off entirely multiple times per day. Sometimes, it is severe enough that the entire computer system shuts down and none of the safety features are available, such as collision warning, automatic braking, etc.. You also cannot control the heat or see the backup camera because of the screen being broken. This is a persistent i... Read more
Incident date: Feb 5, 2026
the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable... Read more
Incident date: Feb 5, 2026
the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable... Read more
Incident date: Dec 31, 1969
When my vehicle is going between 30-45 mph there is shaking happening. Torque converter feels like its locking up and then releasing.
Incident date: Jan 2, 2026
The contact owns a 2022 Porsche Cayenne. The contact stated that the message that the mileage could not be recorded was intermittently displayed while driving. Additionally, the contact stated that the rearview camera was intermittently inoperable after shifting to reverse(R). The vehicle was taken to the dealer, and the cameras were replaced; however, the failure recurred approximately 5 months l... Read more
Incident date: Feb 7, 2026
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the vehicle was needed for transportation to attend medical appointments. The manufacturer was not... Read more
Incident date: Feb 28, 2026
There is an unresolved body corrosion recall that has not been addressed in over a year, despite receiving an invoice from the dealership. I will attach the invoice that lists all the parts ordered for the remedy of this recall.
Incident date: Nov 1, 2024
When traveling along I-40 in Oklahoma we experienced poor road conditions causing our camper to violently buck, bounce and move excessively while driving. Upon arrival in Texas we noticed cracking along the exterior fiberglass of the unit. We contacted insurance to start the claim process. While talking with industry professionals and progressive insurance it was recommended to have the camper ins... Read more
Incident date: Mar 2, 2026
I'm having issues with my 2021 Dodge Durango I have a recall on a rear view camera a recall on a rear spoiler a recall on the steering assembly a recall on the ESC light mail function ABS system loose airbags
Crash
Incident date: Mar 2, 2026
This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.
Incident date: Mar 2, 2026
While driving at approximately 55 mph, the vehicle intermittently loses throttle response. Pressing the accelerator results in no increase in RPM or vehicle speed, even when the pedal is fully depressed. After 3–5 seconds, power suddenly returns. The issue consistently occurs after the vehicle has been driven for about 20 minutes and is at normal operating temperature. During some events, a “P... Read more
Incident date: Mar 2, 2026
Yesterday at around 9:10 AM I was driving home southbound on the New Jersey Parkway around exit 89. It was a clear day. It was about 43°, the sun was out. I was doing the speed limit which was 65 mph. I heard a loud bang and then my moonroof spontaneously exploded and all of the glass fell on me and in the car, luckily I was not hurt. I leased this vehicle a little over two years ago. Ever since ... Read more
Incident date: Feb 10, 2026
Electric My coolant And leaking issues My car door look when keys are inside ignition
Incident date: Feb 10, 2026
Electric My coolant And leaking issues My car door look when keys are inside ignition
Incident date: Feb 10, 2026
I own a 2017 Honda Pilot. The vehicle has been stalling and losing power while driving. The loss of power creates a serious safety risk, especially in traffic and at highway speeds, as the vehicle hesitates and struggles to accelerate. The High-Pressure Fuel Pump was replaced at my expense after the vehicle began stalling and losing power. Despite this repair, the problem has persisted. I am now ... Read more
Incident date: Mar 2, 2026
on [XXX] I was going into a Parking Garage in Beverly Hills, CA. I got a little too far from the ticket machine so I put the BMWX3 in PARK and PUT the Emergency Brake on so I could open my door, step out and grab the ticket. The car immediately rolled backwards into a Dodge Charger behind me. That woman is suing for $150,000. It caused my insurance to double, I had to have PT on my pelvis. I had t... Read more
Crash
3 injured
Incident date: Jul 19, 2023
On Friday, February 27, 2026. This vehicle is being driven and vehicle seized and disabled on the road. In the middle of rush hour, traffic in a dangerous spot, local police had to be called out to assist, as no location was identified for a tow truck to be able to pick it up... The police had to dispatch their own tow service. After being towed from location where a car was disabled, mechanic loo... Read more
Incident date: Jul 19, 2023
While driving my 2016 Volkswagen GTI MK7 Autobahn Edition with approximately 37,000 miles, the power steering suddenly and without warning failed completely. The steering wheel became extremely difficult to turn, requiring significant physical force to operate. Simultaneously, both the TPMS (Tire Pressure Monitoring System) warning light and the ESC (Electronic Stability Control) warning light ill... Read more
Incident date: Jul 19, 2023
2015 gmc terrain sle awd. Suv was taking in for oil change found excessive rust on frame under all four doors. On both sides rust and holes near the front of both rear wheels. I believe its called the "rocker" I'm unsure. I bought the car at a little over 71,000 miles in 2022-2023 now just getting to 94,000 in February 2026. If there was rust which there probably was the car should have not been s... Read more
Incident date: Mar 2, 2026
At 96,000 miles (3,000 miles after the extended warranty expired), I noticed the "GM tick" more prominent and had more of a metallic sound than it ever did. Upon further investigation, it was found that a collapsed lifter may be the culprit. The truck was brought to the dealer and it was confirmed that the #1 hydraulic lifter had collapsed and needed replacement. This work was approved and toni... Read more
Incident date: Mar 2, 2026
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN). While driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact exited the freeway and was driving uphill when they heard a loud pop coming from the front of the vehicle. The vehicle failed to accelerate, and the conta... Read more
Incident date: Mar 2, 2026
The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.
Incident date: Mar 2, 2026
I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to 10 years or 193,000 km but they have not done this with the 2020 C-... Read more
Incident date: Mar 2, 2026
Multiple problems flashing. Including CMBS problem, Lane keeping assist problem, road departure warning, adaptive cruise control problem. The car also did an unexpected slow down while driving when there was no obstruction in front of me driving. This was a major safety issue as I could have been rear-ended.
Incident date: Mar 2, 2026
Multiple problems flashing. Including CMBS problem, Lane keeping assist problem, road departure warning, adaptive cruise control problem. The car also did an unexpected slow down while driving when there was no obstruction in front of me driving. This was a major safety issue as I could have been rear-ended.
Incident date: Mar 2, 2026
The contact owns a 2022 Ford Escape. The contact stated that there was an exhaust leak coming from the vehicle and the RPM was fluctuating. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was contacted. The contact stat... Read more
Incident date: Mar 2, 2026
Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house). At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic. It can happen with someone ... Read more
Incident date: Jan 15, 2026
Driving near on the [XXX] had a blowout at because tire separated. My whole family and animals were in the truck. Putting us all at risk. The tires only had 18k miles on them. The truck also sustained damage. Tire size 29570r18 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jan 15, 2026
Driving near on the [XXX] had a blowout at because tire separated. My whole family and animals were in the truck. Putting us all at risk. The tires only had 18k miles on them. The truck also sustained damage. Tire size 29570r18 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 2, 2026
All tail lights of suv go in an out randomly.
Incident date: Feb 25, 2026
This is a known and unaddressed issue. BMW headlight seals fail allowing condensation to build and erode electronics. Replacement costs exceed $15K and only OEM parts and BMW servicing are options. Many BMW repair shops refuse to do this work as it is overly complicated and expensive. This issue is well known and document and warrants compensation and/or recall.
Incident date: Feb 25, 2026
Tire rods and suspension failed vehicle is unsafe to operate .
Incident date: Feb 25, 2026
Airbag light on per dealership needs driver airbag replaced was on recall, then retracted from recall
Incident date: Dec 4, 2025
THE REAR GLASS EXPLODED.
Incident date: Dec 4, 2025
I just purchased this vehicle from a private owner. I am already aware of the driver side airbag recall. Went to turn key to auxiliary to close sun roof and the steering wheel airbag deployed in my face. The vehicle had been parked and not driven for over 12 hours. Vehicle is available for inspection any time.
Incident date: Jan 1, 2026
While driving the automatic brake system randomly starts flashing brake across the instrument panel and begins to brake the car. This does this while there are no other vehicles or any type of obstacles near the vehicle. It also, does it at random caution lights for the fire department on a 4 lane divided highway. There is no way to stop it from doing so. This happens frequently and leaves the dri... Read more
Incident date: Feb 28, 2026
The rear trunk opening while the vehicle is in motion The vehicle shutting down while driving at speeds over 40 mph, failing to recognize that it is moving The radio and infotainment system freezing for days at a time The vehicle frequently dying and becoming completely inoperable Situations where the vehicle cannot be jump-started because it sparks, while all doors remain locked, leaving me w... Read more
Incident date: Jun 17, 2024
I took my car in for an oil change, and they noticed a faint fuel smell (Which I had noticed as well). I had them look deeper and the found a small fuel leak, requiring Part LR140080 to repair. This part is worldwide back ordered from Land Rover. When I ordered at the Range Rover dealership they noted 146 people in front of me with no ETA in sight. The representative advised that the car was not s... Read more
Incident date: Feb 28, 2026
While driving on I-85 in GA in 2024, my engine started to misfire and I had to pull over. At that point, I turned the engine off. If this had happened in the evening or on a road without a shoulder, I could have been at risk of being hit and/or stranded. After waiting a dew minutes, I restarted the engine and was able to make it home. My husband took it to our mechanic who indicated that the engin... Read more
Incident date: Feb 28, 2026
abs brake unit failed and warning lights on dash for brakes . dealer says they can't get parts meanwhile I have no anti lock brakes and unable to use cruise control. been waiting on parts 18 months !
Incident date: Feb 28, 2026
Engine oil cooler line leaks and crimping does not hold hose tight enough and slipped off crimp fitting. line came completely off of crimp fitting and leaked all engine oil. Forced engine to be turned off and low engine oil marked on dash.