Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: May 1, 2025
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle shut off while driving on a ramp, and the vehicle coasted to the side of the road. The vehicle lost automotive power and stalled in a high-traffic area, creating a safety risk. The vehicle was towed to an independent mechanic, where it was diagnosed, and the vehicle was associated with NHTS... Read more
Incident date: Jan 1, 2026
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle shut off while driving on a ramp, and the vehicle coasted to the side of the road. The vehicle lost automotive power and stalled in a high-traffic area, creating a safety risk. The vehicle was towed to an independent mechanic, where it was diagnosed, and the vehicle was associated with NHTS... Read more
Incident date: Feb 27, 2026
ISSUE WITH HEAD UNIT/WIRING OF HEAD UNIT. CAUSES LOUD STATIC NOISES RANDOMLY AND DOES NOT STOP, EVEN IF RADIO SYSTEM IS OFF. HONDA IS AWARE OF THIS PROBLEM. THERE ARE MANY THREADS ONLINE WITH SAME COMPLAINTS. LOCAL HONDAS ARE AWARE OF ISSUE AS WELL AND WANT TO CHARGE FOR NEW HEAD UNIT INSTEAD OF FIXING THE PROBLEM. CUSTOMERS ARE HAVING TO SEND HEAD UNIT TO CALIFORNIA TO BE REPAIRED AND SENT BACK. ... Read more
Incident date: Feb 27, 2026
The contact owns a 2012 Toyota Prius. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, with an abnormal sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster pump needed to be replaced. The vehicle was not repaired. The contact stated ... Read more
Incident date: Feb 27, 2026
When replacing cover of Nina Rava from recall. It was identified that the foam in head rest is cracked. This seat and not left vehicle or been in an accident. I was told by Nuna to tape it back and use super glue but it needed to be replaced. When you read online on Nuna website it says do not use the seat.
Incident date: Mar 3, 2026
The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more
Incident date: Feb 8, 2026
The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more
Incident date: Feb 8, 2026
The above checked AND Visibility Wiper and Auto Emergency Braking lights come on occasionally for no reason while driving The touchscreen can get very hot and go blank at times The Electric battery is not able to be utilized in cold or hot outdoor temperatures The heating system on highest temp occasionally blows cool air -not warm/hot The engine light came on last week and the electrical power... Read more
Incident date: Feb 8, 2026
While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was perfo... Read more
Incident date: Feb 4, 2026
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, there was a misfire coming from the engine, and there was a backfire coming from the exhaust system. Additionally, there was a coolant intrusion in cylinder #3 and a burning in the head gasket. The contact stated that the engine overheated and the vehicle failed to restart after it was turned off.... Read more
Incident date: Feb 24, 2026
The contact owns a 2016 Ford Escape. The contact stated that while in a drive-through and attempting to shift into drive to move forward, the transmission remained in neutral, causing the vehicle to jerk. The contact was able to roll into a nearby parking space, and the vehicle came to a stop. There were no warning lights illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle ... Read more
Incident date: Feb 24, 2026
Yesterday I left to run errands and noticed that my vehicle shifted fine into reverse, but did not want to go forward when put in gear. I thought maybe it was cold and let it warm up the more I drove the more sluggish it became going forward I came back home after driving about 4 miles when I pulled in the garage. I noticed there was transmission fluid on the floor. My grandson came and looked at ... Read more
Incident date: Feb 24, 2026
ICCU failure and IVCU fuse failure
Incident date: Feb 25, 2026
The contact owns a 2026 Ram 1500. The contact stated that while driving at an undisclosed speed, the tow module independently switched from automatic drive to tow. The contact stated that the trailer tow module switched as if a trailer was being towed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was a known failure with th... Read more
Incident date: Feb 25, 2026
The contact owns a 2026 Ram 1500. The contact stated that while driving at an undisclosed speed, the tow module independently switched from automatic drive to tow. The contact stated that the trailer tow module switched as if a trailer was being towed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was a known failure with th... Read more
Incident date: Jan 15, 2026
The contact owns a 2019 Chevrolet Silverado 2500. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the injection pump needed to be replaced, and that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact... Read more
Incident date: Jan 15, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera d... Read more
Incident date: Jan 15, 2026
The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera d... Read more
Incident date: Dec 31, 1969
There are many warming lamps on in the car. My car won't pick up speed it in limp mode once I crank up. I have to turn it off and restart any order for it to go and pick up speed. My number 3 plug keep showing something wrong it has been replaced multiple times but still having the same issue. I had it checked out it's saying the same problem fuel. I have had my fuel pump change and still having p... Read more
Incident date: Feb 4, 2026
The Incident: While traveling at highway speeds on a public freeway, the engine suffered a catastrophic failure and stalled without warning. This caused an immediate loss of propulsion, power steering, and power braking. I was forced to navigate the vehicle across multiple lanes of high-speed traffic with no engine power, nearly resulting in a fatal collision. Background and Safety Risk: This is ... Read more
Incident date: Nov 7, 2025
The I-Activesense camera disables all the time while driving. It disabled cruise control, LKA and LKA warning as well as auto high beams. While driving at highway speeds, when the vehicle drifts slightly over the line it does not get corrected nor do I receive ANY warning. It's almost as if the system knows it's there but doesn't want to turn on. While I was driving one day, it was very windy and ... Read more
Incident date: Mar 1, 2026
I have had this vehicle for 5 years and even replaced the engine in this vehicle for it to end up with the same issue. I take very good care of it and get its maintenance done. But the car is slow to get up to speed and misfires really bad. I replaced the spark plugs in it and they were coated in oil. The airbag sensor will come on indicating it’s not operating properly. Overall a very unreliabl... Read more
Incident date: Mar 1, 2026
I have had this vehicle for 5 years and even replaced the engine in this vehicle for it to end up with the same issue. I take very good care of it and get its maintenance done. But the car is slow to get up to speed and misfires really bad. I replaced the spark plugs in it and they were coated in oil. The airbag sensor will come on indicating it’s not operating properly. Overall a very unreliabl... Read more
Incident date: Feb 27, 2026
The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The veh... Read more
Incident date: Feb 27, 2026
The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The veh... Read more
Incident date: Feb 27, 2026
The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The veh... Read more
Incident date: Mar 4, 2026
Steering wheel frozen in position on morning cold start below 20 degrees Fahrenheit even when car is put in drive. I must warm the cabin for 15 minutes to thaw the steering column or manually pull down on wheel to loosen the column. Below 10 degrees, steering wheel is firm and power steering does not return wheel to original position going around turns unless physically coaxed. Problem goes away a... Read more
Incident date: Feb 28, 2026
On Friday my car wouldn’t start. I put in a request for AAA to come out and do a battery test. The technician comes out and hooks up my battery to the portable box and it still didn’t have the power to crank the car. The car turned on and was clicking it didn’t have enough power to actually start the car. My dad came and gave me a jump saturday morning, and said he thinks I needed a new batt... Read more
Incident date: Mar 18, 2025
When driving my car the steering wheel was sticking really bad I had to use both hands just to keep it in control. I’m only on disability so when the McConnell Honda car here in Montgomery Al said it wasn’t the year that was recalled for this problem and it would cost me over 4600.00 I was floored. 2016 was recalled not 2017 . This is a safety problem and I’m asking you to help me get it fix... Read more
Incident date: Mar 18, 2025
The Integrated Charging Control Unit (ICCU) of my KIA EV6 failed. When putting the car into reverse to leave my workplace, I heard a fuse pop and a notification appeared on dashboard screen saying "Check electric vehicle system". This is a known recall issue that I was aware could happen, and in which case the car will soon become completely inoperable, so I didn't risking driving further. I ha... Read more
Incident date: Mar 18, 2025
The Integrated Charging Control Unit (ICCU) of my KIA EV6 failed. When putting the car into reverse to leave my workplace, I heard a fuse pop and a notification appeared on dashboard screen saying "Check electric vehicle system". This is a known recall issue that I was aware could happen, and in which case the car will soon become completely inoperable, so I didn't risking driving further. I ha... Read more
Incident date: Feb 1, 2026
All dash lights are on and the Honda dealership told me I have a blown head gasket, need a turbo replacement & fuel pump in which I wasn’t able to drive the car for 7 months at 112,276 miles..This seems like a known issue for this make and model vehicle after 100,000 miles
Incident date: Feb 26, 2026
I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.
Crash
Incident date: Feb 26, 2026
I was coming out of a drive thru car wash and driving towards an intersection with Rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.
Crash
Incident date: Feb 26, 2026
Chrome peeling on the underside of multiple door handles has created razor sharp edges that slice fingers open. Online it appears to happen with Tesla 2018-2020 models.
Incident date: Mar 1, 2026
Have had two sidewall bubbles appear, one was right front tire with approximately 7000 miles, second was left front tire with 11,500 miles. Both were OEM equipment on 2025 Hyundai Santa Fe hybrid limited fwd. Tire size 255/45/R20. No blowouts. Replaced tires at great expense and inconvenience immediately upon finding bubble on sidewall.
Incident date: Jan 27, 2025
An incident that occurred while Full Self-Driving (FSD) was engaged. During the drive, the vehicle unexpectedly steered toward the curb while making a right turn. I was actively monitoring the vehicle and immediately took control of the steering, but the vehicle still made contact with the curb. After the incident, the vehicle developed steering misalignment, vibration while driving, and abnorma... Read more
Incident date: Jan 27, 2025
Car is under a recall-no level 3 charging due to risk of fire since October of 2025 with no remedy in place. The car is not able to be used as advertized-cannot travel outside of 200 miles from my home as level 3 charging is not possible and level 2 charging not feasible for travelling. Of note-the battery in my car is a NEW battery -it was replaced in December of 2025 due to repeated prior fail... Read more
Incident date: Jan 1, 2025
2024 Prologue has a knocking sounds when turning left and right. It has only gotten worse. Honda has provided no solution and there are no parts available at Service Centers as confirmed by a Service Adviser in Escondido, CA. Honda is aware I feel unsafe driving this vehicle and made no attempt to remedy the situation.
Incident date: Feb 2, 2026
I have air bubbles in my windshield and back window
Incident date: Apr 3, 2025
The vehicle was serviced on 2/13 at the Polestar service center in Seattle. I believe this is when software version 4.2.13 was installed. In the last week, I've noticed a new behavior. When I accelerate from a stop, the vehicle intermittently does not accelerate as it used to. For approximately 2 - 3 seconds, I have no control over acceleration and the vehicle only operates around 5 mph. This put ... Read more
Incident date: Feb 25, 2026
The clock spring assembly makes a noise whenever I turn the steering - this was once fixed through replacement by long beach honda and a couple of months later the issue came up again. Now, the dealer says Honda should be addressing it. The issue today till exists on vehicle and Honda refuses to take any action which is very weird as many users on online threads report the same issue. I am not sur... Read more
Incident date: Feb 25, 2026
I purchased a Toyota camry 2026 on January 5th 2026. After a week of driving the vehicle. I noticed it was sliding around & having a hard time stopping on my way home from work. One night going up a hill. I had to stop at a red light. When it turned green I tried to proceed. The tires just spun out I couldn't go any further. I had to turn around & go a different way. It's was only cold out no snow... Read more
Crash
Incident date: Feb 28, 2026
I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until I was pulled over. When I shut off the vehicle and turned it back on, the tail lights came back on and I was released wi... Read more
Incident date: Mar 2, 2026
I noticed a hesitation when I Pressed the gas pedal, I also noticed the smell of Gasoline when I parked it in my Garage. I had my Certified mechanic look at it and he told me there was a recall on the Fuel sending unit, creating a transfer case failure, apparently the flange breaks and leaks gas. I googled it and it confirms it. I called the local dealer and they have not called me back?
Incident date: Feb 26, 2025
Check engine light came on with a message to the Ford App for "powertrain malfunction". Took vehicle to Paul Miller Ford Dealership for comprehensive diagnosis. Diagnostic report indicated Gear 4 incorrect ratio. Transmission failure of CDF Drum. Transmission needs to be replaced. Dealership quoted $10,140.54. This is a know issue by Ford, as the 2018 F-150 with 10 speed transmissions have a recal... Read more
Incident date: Feb 26, 2025
The contact owns a 2020 Chevrolet Colorado. The contact stated that the air bag warning had been turning off and on intermittently for almost 2 years. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was recently taken to an independent mechanic; however, the vehicle was not repaired. The manufacturer was not informed of the failure... Read more
Incident date: Mar 1, 2026
Loss of power, warning to check EV system.
Incident date: Feb 10, 2026
The contact owns a 2011 Honda Civic. The contact stated that while the vehicle was parked in a parking lot, the engine was powered off with the key in the ignition, and the front driver-side air bag and front driver-side air bag curtain had independently deployed. No warning lights illuminated, and there was no impact. In addition, the contact stated that her mother was sitting in the passenger se... Read more
1 injured
Incident date: Mar 2, 2026
The contact owns a 2024 GMC Sierra 1500. The contact stated that there was an unknown failure with the front and rear cameras. The driver's and passengers' side mirror indicators remained illuminated but occasionally failed to operate. There was a glare that was shining into the vehicle while it was raining and driving at night. The vehicle was taken to the local dealer, where it was diagnosed tha... Read more