Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Jan 4, 2026
I have had this car seat a little over a year and the chest buckle randomly stopped magnetizing. It will appear magnetized but will pop apart. This is absolutely unsafe and these seats need pulled from the consumers.
Incident date: Mar 15, 2026
Dealer driving car 35mph. Check engine light started flashing. Burning plastic smell from under hood. Car cut off. Did not restart. Towed to mechanic, was told engine locked up.
Incident date: Oct 22, 2025
rear glass window completely shattered for no apparent reason while sitting in parking lot parking car. recent snow and outdoor temps about 26 degrees. had driven the car a quarter mile with rear defroster on.
Incident date: Oct 22, 2025
I was pulling out of my driveway when I noticed that my mailbox was blown open from a recent storm. I stopped and put it in reverse (well tried to) but the vehicle would not shift. Quickly I continued to drive to make a u-turn instead and at that point my vehicle would not drive normally. The rpms would not go up despite pressing the gas and the engine was reving very high.gm dealer said $700 to p... Read more
Incident date: Oct 22, 2025
The forward collision prevention system engages the brakes when nothing/no one is in front of us. It will also engage the lane departure warning, which also engages the brakes, when construction zones remove the actual lane lines and temporary lines are put down. The car gets confused and brakes the car to a stop in the middle of a highway.
Incident date: Mar 15, 2026
This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it ... Read more
Incident date: Mar 15, 2026
This first occurred on 3/10/2026 and then occurred again on 3/15/2026. When driving the coolant temp warning will randomly come on. This causes the car to lock up. After about 30-60 seconds it goes back to normal. This could very dangerous if I were on the interstate that I take every day to work. I am a mechanic, have hooked it up to a computer and there are no codes. I have tried to research it ... Read more
Incident date: Mar 15, 2026
Rear main seal leak and transaxle leak. I see there was a recall in the 2000s but my 2016 is having the same issues. Would this issue still fall under the newer vehicle recall since it i the same problem?
Incident date: Mar 15, 2026
Oil cooler blew and mixed oil in coolant reservoir. Possibly causes overheating and engine seizure. This has been confirmed with a certified GM service center. The service center inspected fixed it then within 5 miles had to be returned to the dealer because it happened again.
Incident date: Mar 15, 2026
Passenger side, rear driver side and rear passenger side door loc fail to unlock with key fob.
Incident date: Jun 15, 2025
The vehicle triggers the braking system when there is nothing in the road, this has happened when turning across traffic, into parking lots, and when just driving on a road. Luckily this has not caused a crash yet but it has a high likelihood of causing a crash if not properly fixed by Audi. Occasionally the sensors stop working and the seatbelts tighten aggressively. This is especially risky beca... Read more
Incident date: Jun 15, 2025
The vehicle triggers the braking system when there is nothing in the road, this has happened when turning across traffic, into parking lots, and when just driving on a road. Luckily this has not caused a crash yet but it has a high likelihood of causing a crash if not properly fixed by Audi. Occasionally the sensors stop working and the seatbelts tighten aggressively. This is especially risky beca... Read more
Incident date: Jun 15, 2025
The steering control power steering locked up while driving
Crash
Incident date: Mar 13, 2026
Component Failed: Engine starter relay and starter motor assembly. The vehicle stalled in traffic and ignited upon a restart attempt. The vehicle is a total loss, currently held by [Insurance Co] at [Location/Lot #], and is available for inspection. Safety Risk: The driver’s life was at immediate risk. The vehicle stalled in active traffic, creating a collision hazard, followed by a rapid, unco... Read more
Fire
Incident date: Mar 13, 2026
In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot pedal can be completely down to the floorboard as you are losing speed. The safety issue is that you ar... Read more
Incident date: Mar 13, 2026
In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot pedal can be completely down to the floorboard as you are losing speed. The safety issue is that you ar... Read more
Incident date: Mar 6, 2026
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance ... Read more
Fire
Incident date: Apr 20, 2021
After going through a touchless car wash with undercarriage spray and clean, the vehicle stalled 5-10 minutes later. This occurred after the wash was completed and driving away. Suddenly the engine began to lose power, stumbled, and then died while driving. If I had to guess this was a sensor or some electrical component that may have been affected by the water spray from underneath. There were no... Read more
Incident date: Mar 15, 2026
I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the ... Read more
Incident date: Mar 15, 2026
I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the ... Read more
Incident date: Mar 15, 2026
I own a Ram 1500 Big Horn that has repeatedly shut off while driving and entered limp mode, causing sudden loss of power and engine shaking. This has occurred both while driving and while stopped at intersections, creating a serious safety hazard in traffic. The vehicle has been taken to the dealership more than nine times for the same issue, but they initially claimed they could not diagnose the ... Read more
Incident date: Mar 13, 2026
Five days after getting back our car from the Honda dealership where they “fixed” the two recalls all warning lights came on and not turn off. Steering, breaking, accelerating all are difficult. There were no issues prior to the dealership “fixing” the recalls. The car was just at our mechanic for brakes and they check our engine, fluids etc every time. There were no prior issues.
Incident date: Mar 10, 2026
When my Pilot is stopped and the engine idles off, you should be able to take your foot off the brake and it start back up. My engine continuously shuts down completely when I take my foot off of the gas and multiple alert lights on the dash come on. About 70% of the time, I can shut the car off completely, breathe a second and then press the ignition button and the car will restart. Now, increasi... Read more
Incident date: Dec 20, 2025
2018 Honda Odyssey rear tailgate problems, What was the issue? Problem is because water is leaking from the roof rails onto the tailgate module, causing the power liftgate control unit to short circuit, leading to unintended opening/closing or complete failure.I checked every fuse and my tail gate still wont open! tailgate module failed due to leak on the roof rail. The "holes" are three very sm... Read more
Incident date: Dec 20, 2025
the cylinder head gasket blew because of the poor design of the intake manifold and the EGR system. There are updated parts to fix this issue, but there was no recall. This poor design led to the vehicle having "the Death Knock." It started doing this knock on my trip driving my daughter to college. The engine could have seized in traffic on the way to [XXX] from [XXX] . No warning lights came on... Read more
Incident date: Mar 14, 2026
Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.
Incident date: Nov 13, 2024
Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.
Incident date: Nov 13, 2024
Coolant was found inside the Lithium-Ion battery module when the dealership opened it to repair a different issue. They condemned the battery on the spot. There was no damage to the battery module. All PMs were performed at Chevrolet dealerships throughout the life of the car. All recalls were fixed. Including the BECM replacement the car is known have problems with. Car had 127,000 miles on it. O... Read more
Incident date: Nov 13, 2024
Fuel pressure dropped and car stalled
Incident date: Feb 15, 2026
-The hub bolt in the rear axle broke. Truck had to be towed to dealership. Problem was confirmed by dealership. There was no warning lamp and only found out due to flat tire. -In 12/2022, power train failure left vehicle "dead" in the middle of the highway with family of four stranded 400 miles away from home.
Incident date: Feb 15, 2026
The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.
Incident date: Feb 15, 2026
The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.
Incident date: Sep 18, 2025
At ~20,300 miles, severe chassis and steering wheel vibration occurred during high-speed highway descents while braking. Safety risk: reduced steering control at highway speed. The vehicle was inspected by a franchised Chevrolet dealer in Lakewood, CO. The technician's written service notes document rear rotor Lateral Runout (LRO) of 0.006 inches against GM's maximum allowable specification of 0.... Read more
Incident date: Mar 14, 2026
While reversing into a parking space, the parking sensor system repeatedly indicated an obstacle on the left side of the vehicle even though no object was present. The system displayed a red warning on the left side and automatically applied the brakes very suddenly, causing the vehicle to jerk to a stop. I exited the vehicle to check the area and confirmed there was nothing on the ground or near ... Read more
Crash
Incident date: Jan 2, 2026
While reversing into a parking space, the parking sensor system repeatedly indicated an obstacle on the left side of the vehicle even though no object was present. The system displayed a red warning on the left side and automatically applied the brakes very suddenly, causing the vehicle to jerk to a stop. I exited the vehicle to check the area and confirmed there was nothing on the ground or near ... Read more
Crash
Incident date: Jan 1, 2025
Brake lights become faulty due to moisture intrusion from car washes. The part is available for inspection if requested Audi has issued a technical service bulletin on this issue already. This should be handled through a recall, not a TSB.
Incident date: Mar 13, 2026
I own a 2025 Audi Q7 and have experienced repeated malfunctions related to the vehicle’s driver assistance and safety systems. The vehicle frequently displays warnings such as “Driving Assist Not Available” and other safety system errors. These issues started while the vehicle was still relatively new and have continued intermittently. The warnings appear while driving and indicate that imp... Read more
Incident date: Jun 30, 2025
After 3 months and 840 miles, my 2026 Hyundai Tucson wouldn't respond one morning. No power at all, including to unlock the car. Road side assistance struggled to jump out but finally the car started, but the cluster panel would not turn on. I had to drive to the dealership with no speedometer or other screen sensors, as well as a lack of blinker or lights. This is outrageous because I barely driv... Read more
Incident date: Feb 27, 2026
This vehicle experiences multiple recurring safety-critical system failures while driving, creating a dangerous operating condition for both the driver and the public. 1. Dashboard / Instrument Cluster Failure While Driving While the vehicle is in motion, the dashboard display intermittently shuts off completely. When this occurs, I cannot see my speed, warning lights, battery status, or any othe... Read more
Incident date: Mar 4, 2026
I was involved in an accident which resulted in my C-RV being totaled. Another vehicle pulled out immediately in front of me and I crashed into it. None of my airbags deployed. My vehicle's emergency response system was activated- it called emergency response and kept repeating that a crash had been detected. The front of my car was crushed in and the impact sent the vehicle that pulled out in f... Read more
Crash
Incident date: Mar 2, 2026
I am submitting a complaint regarding NHTSA Recall 25V-766 affecting my Jeep 4xe vehicle. This recall states that engines may have been contaminated with sand during manufacturing, which can lead to catastrophic engine failure, sudden loss of propulsion, or vehicle fire. My vehicle currently shows the recall as open with the status “remedy not yet available / parts unavailable.” This means th... Read more
Incident date: Feb 2, 2026
On 1/31/2026, while returning from an AKC event with my XXX year old border collie, I was traveling on IXXX at approximately 70MPH in the left hand lane passing other traffic. As I started up a hill in a remote area, I began to hear a knocking sound coming from the engine compartment that sounded like a rod knocking and the truck began to struggle to continue up the hill. It then lost all power, a... Read more
Incident date: Feb 2, 2026
When driving on highways steering notches or sticks causing constant attention to be given to it. It does not seem to be a bother when driving short distances for errands in town. It is distracting and dangerous. I will be taking it into a dealer in 2 days so they can reproduce it and hopefully it will be an easy fix, but I doubt it after reading about this problem. THERE SHOULD BE A RECALL. I HAV... Read more
Incident date: Feb 2, 2026
My dash has been displaying intermittently “Service electric trailer brakes”. I have recently purchased a 30’ travel trailer. After driving a couple hundred miles with trailer in tow. The code started appearing even with the trailer not connected. I have contacted GM and they have indicated no recall on electric brake controller.
Incident date: Mar 12, 2026
This has nothing to with the door other than camping world forced it to fit and then forced me to accept it. The aftermarket screen door is a severe tripping hazard. Across the entire entry is a channel. Unsafe for anyone. They also forced me to accept someone else’s feces in the black tank. Myrtle beach location. They replaced the battery with a less used battery.
Incident date: Mar 12, 2026
The rear speed sensor on my 2021 Ford Escape Hybrid is fused to the differential due to corrosion. The failure disables safety systems (ABS/Traction Control), and the design requires a $800+ partial teardown of the drivetrain to fix a basic sensor. This is a design defect that prevents safety-critical repairs.
Incident date: Mar 12, 2026
This is an anonymous formal complaint to the National Highway Traffic Safety Administration (NHTSA) under 49 U.S.C. Chapter 301 (National Traffic and Motor Vehicle Safety Act), FMVSS, and related federal regulations on vehicle safety, defects, and emissions performance. Facilities on Cabazon Band of Cahuilla Indians Reservation land in Mecca, CA: 1. Desert View Power Plant (Desert View Power, LL... Read more
Fire
Incident date: Mar 1, 2026
The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert ba... Read more
Incident date: Mar 1, 2026
The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert ba... Read more
Incident date: Mar 1, 2026
We have purchased a used 2025 Toyota Camry from Elgin Toyota in Illinois on 2/28/2026. On Friday, March 6, 2026, at approximately 11:50 AM, my husband, [XXX] , left his place of employment (Amazon in [XXX] ). While traveling southbound on the interstate at highway speed, the rear bumper cover suddenly detached from the vehicle and flew off. He safely pulled off the interstate at approximately 12:2... Read more