Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Feb 28, 2026
1. Component/System: 2022 Hyundai Santa Fe 8-speed dual-clutch transmission (DCT), specifically the transmission oil pump or hydraulic pressure system. Inspection availability: The vehicle is currently at McGrath City Hyundai in Chicago and can be made available for inspection upon request. 2. The transmission exhibited slipping gears, delayed gear engagement, loud mechanical noise, and a transmis... Read more
Incident date: Feb 25, 2026
On March 11, 2026, the vehicle's DC/DC Converter failed completely without warning. It was towed to the Land Rover of Monmouth (NJ) where this failure was confirmed. The failure of the DC/DC converter resulted in the vehicle going completely "dead" while driving with my wife and children. There was no warning. Fortunately for my family and I, it occurred on a side street by my home and did not ... Read more
Incident date: Feb 25, 2026
The recall for the roof rails was not properly fixed. Ford is not willing to fix their mistake.
Incident date: Feb 25, 2026
After a panic stop, back seat (opposite the driver seat) automatically collapsed. While I had it inspected at a Genesis dealership, hearing that Toyotas are experiencing a similar problem due to seat springs makes me wonder if that happened to my vehicle. Our small dog rides in this seat and would be crushed if the seat were to collapse.
Incident date: Mar 13, 2026
Car stalls at idle. Auto Idle does not allow engine to restart from stop. Creating dangerous situations when on highway traffic, traveling around town and more. 2025 MDX, 21,000 Miles Nov 2025 at 14,500 miles reported issue after experiencing intermittently for a few months. Filters replaced, software updated Dec 2025 issue still occurring battery replaced March 2026 issue still occurring star... Read more
Incident date: Mar 13, 2026
Car stalls at idle. Auto Idle does not allow engine to restart from stop. Creating dangerous situations when on highway traffic, traveling around town and more. 2025 MDX, 21,000 Miles Nov 2025 at 14,500 miles reported issue after experiencing intermittently for a few months. Filters replaced, software updated Dec 2025 issue still occurring battery replaced March 2026 issue still occurring star... Read more
Incident date: Mar 10, 2026
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contac... Read more
Incident date: Mar 10, 2026
While driving at normal roadway speeds, the vehicle experienced a sudden and unexpected loss of power during acceleration. The engine remained running, but the vehicle failed to respond appropriately to throttle input, resulting in a significant reduction in forward movement. This created a dangerous situation, particularly in traffic conditions where consistent acceleration is required. The issu... Read more
Incident date: Mar 10, 2026
The contact owns a 2015 Chevrolet Colorado. The contact stated that while his father was driving at undisclosed speeds, the power steering assist became inoperable. There were no warning lights illuminated. An unknown local dealer was contacted and confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent m... Read more
Incident date: Mar 1, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced a premature loss of battery charge while driving in electric mode. Additionally, the vehicle hesitated while depressing the accelerator pedal. The ... Read more
Incident date: Mar 1, 2025
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had experienced a premature loss of battery charge while driving in electric mode. Additionally, the vehicle hesitated while depressing the accelerator pedal. The ... Read more
Incident date: Mar 15, 2026
Three (Right Front & Rear, Left Rear) of four factory-installed Pirelli Scorpion Zero All Season tires (255/40R21, DOT 1XB RM582P 3923) are exhibiting tread block chunking, cracking, and physical material separation. All four tires share an identical DOT code from a single production run. Failure modes include lateral cracks across multiple tread blocks, physical loss of tread block material in mu... Read more
Incident date: Mar 12, 2026
Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?
Incident date: Mar 12, 2026
I am reporting a structural failure of the rear subframe due to corrosion on my 2015 Mercedes-Benz C300 4MATIC. The failure was diagnosed by an authorized Mercedes-Benz dealer, who confirmed that the rear subframe has corroded and broken, compromising the structural integrity of the vehicle. This is not cosmetic rust. The subframe is a load-bearing structural component, and its failure creates a s... Read more
Incident date: Mar 3, 2026
Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake peda... Read more
Incident date: Mar 3, 2026
Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake peda... Read more
Incident date: Mar 14, 2026
SMELL OF COOLANT THROUGHOUT THE CAB OF THE TRUCK. TOOK THE VEHICLE TO THE SHOP WHERE A PRESSURE TEST WAST CONDUCTED. IT WAS DETERMINED TO BE A BAD HEATER CORE. APPARENTLY THIS IS A KNOWN ISSUE FOR THE RAM TRUCK. THIS WAS AMENDED FROM A EARLIER REPORT. SENT THE WRONG DOCUMENT FROM THE SHOP.
Incident date: Mar 16, 2026
I got into the car and started it up. Put in reverse car shuts off. Re started and put in reverse. Was able to drive out of apartment parking lot then no power to speed and car was a little jerky and on dashboard it said warning malfunction see owners manual with a few pictures on dashboard
Incident date: Feb 2, 2026
Urgent fire risk- 2nd time I have received recall. The wait time for the first was months. The fix on that recall did not remedy the recall and we now received another. I have been unable to charge at home with a level 2 charger out of fear of catching fire as my port is attached to my home. No remedy is available other than a continuous wait for possible replacement of battery. This is a huge saf... Read more
Incident date: Feb 2, 2026
On two separate occasions I placed my child in the car and then placed my bag in the front passenger seat of the car with my key fob in the bag. After closing the door, the car would automatically lock as if I had walked away from it with my keys. But the key fob was in the car. My car was not turned on and on one occasion it was 70+ degrees outside. I had no way of accessing my car and my child w... Read more
Incident date: Feb 2, 2026
I own a 2018 Toyota Camry XSE. The car is equipped with a radar cruise control and automatic braking system that will brake the car if programming believes there is risk of an accident. The problem is this is all front-based monitory and no rear based monitoring. Recently I was traveling the speed limit on a 4-lane highway when a car stopped abruptly in the turn lane in which I was following. ... Read more
Incident date: Mar 13, 2026
Experiencing an ongoing issue where multiple warning lights appear on the dashboard at the same time. The lights include several safety and system warnings, making it look like many different systems in the vehicle are malfunctioning simultaneously. Even after repairs were made, the dashboard warning lights continue to stay on or return shortly after. It has become frustrating because the vehicle ... Read more
Incident date: Feb 25, 2026
While driving on the highway, the engine light came on and off. Pulling over, I inspected the engine compartment and heard what I believe was cylinder knocking, but could not obtain an engine code with an OBD code reader. Oil was of sufficient level as it had just been replaced within 1,000. After this I attempted to drive it to the dealership, where on going 45 MPH, I pulled to the right lane fo... Read more
Incident date: Feb 25, 2026
I went go put gas in the car but as I start driving I was riding lost power of the car I pulled over but it was a school bus behind me that the bust drive had called the police I got out the car I seen smoke from the passionate side of the car seeing smoking. So I step back seen that the motor was on fire then it started busting out the windows and tires. It burnt up the car so bad that they had g... Read more
Fire
Incident date: Feb 25, 2026
I went go put gas in the car but as I start driving I was riding lost power of the car I pulled over but it was a school bus behind me that the bust drive had called the police I got out the car I seen smoke from the passionate side of the car seeing smoking. So I step back seen that the motor was on fire then it started busting out the windows and tires. It burnt up the car so bad that they had g... Read more
Fire
Incident date: Feb 24, 2026
I have been having issues with excessive oil consumption . No warning signs or notifications . Also had an issue with my car stopping in the middle of the road which could have been related to the above problem per my mechanic.
Incident date: Mar 7, 2026
A safety recall has been issued for my 2019 Coachmen Leprechaun motorhome (VIN: [XXX] ) built on a GM chassis. The recalled component/system is the subject of an active manufacturer recall; the vehicle is available for inspection upon request. I have attempted multiple times to complete the recall repair through General Motors. However, there is no Chevrolet/GM dealership within approximately 2.5 ... Read more
HONDA
CIVIC TYPE R
(2025) - UNKNOWN OR OTHER
Mar 16, 2026
Incident date: Feb 3, 2025
Vibration that they said they diagnosed was not fixed per company policy they said they cannot fix it which would mean my vehicle is still unsafe at highway speeds the issue occurs after 70 mph on march 4th 2026 when rescheduling for the same issue I received this message. From a Tesla rep that they did everything they can
Incident date: Jan 30, 2026
My 2023 GMC Yukon Denali with the 6.2L V8 suffered a sudden loss of propulsion while traveling at approximately 70–75 mph on the highway with my wife and young daughter in the vehicle. The engine RPM dropped immediately to zero and the vehicle displayed a message instructing me to press start. I do not recall any meaningful prior warning lamps or symptoms before the failure. I did not hear a lou... Read more
Incident date: Aug 1, 2025
The anti lock brake system malfunctioned, the ABS, ESP/BAS and traction control lights are on. It kicked a code C2116 which reads ABS pump motor supply low voltage. I took it to a brake shop and they said the pump motor needs replaces but I would have to find one since they don’t stock it. I call several Dodge dealers and was told the part is discontinued and no longer available. I searched on l... Read more
Incident date: Feb 28, 2026
There have been 2 safety recalls and i find that unacceptable for my family. What are my options for a buy back?
Incident date: Mar 14, 2026
The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 70-75 MPH, the vehicle drove over a bump in the roadway, and the front end of the vehicle started bouncing. The contact pulled over to the side of the road and then continued driving 45 MPH with no further issues. The dealer and the manufacturer were not contacted. The vehicle was not yet diagnosed or repaired.... Read more
Incident date: Mar 2, 2026
The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back ... Read more
Incident date: Mar 11, 2026
My 2024 Chevrolet Silverado 2500HD Bison ZR2 (VIN [XXX] ) suddenly lost all power steering, acceleration, and propulsion while driving my children to school at approximately 8:00 AM on March 16, 2026. The truck came to a complete stop with no warning lights or prior indication. This matches the exact ‘critical issue with the engine and transmission system’ alert I received from OnStar Advanced... Read more
Incident date: Mar 11, 2026
Vehicle been in the shop 3 times. [XXX] suspension light repeat come on. Working with warranty company. Light came on again 3 more times after Vehicle left the shop INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Feb 16, 2026
The contact owns a 2010 Subaru Legacy. The contact stated that while driving at an undisclosed speed, the vehicle became difficult to maneuver, and there were abnormal sounds coming from underneath the vehicle when the vehicle drove over potholes or objects on the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was deter... Read more
Incident date: Feb 16, 2026
Here is a quick description of the issue from our Volkswagon of Huntington service report. We have had this ongoing issue for a few months now. the check engine light will come on. We get it checked, we replace a sensor, and all is good for a day or week. Then we do it again, replacing a different sensor. Now the dealer is saying the oil separator is leaking and requires repairs starting at $... Read more
Incident date: Feb 15, 2026
The infotainment screen on my 2022 Honda Passport is constantly blacking out or freezing up. In addition to no use of radio or GPS when this happens, there is also no backup camera or rear cross traffic warning. This creates a safety issue. The vehicle has been to the dealer twice. While they can see the problem, they indicated there's no fault code, therefore they don't know know how to proceed w... Read more
Incident date: Mar 14, 2026
On February 14th, my 2025 Toyota Corolla Hybrid (approx. 17,000 miles) experienced a catastrophic failure. Without warning, the steering wheel completely locked, preventing any control. Simultaneously, the automatic emergency collision braking system malfunctioned, locked the brakes, and would not disengage. This total loss of control forced the vehicle to crash into a median. Toyota Corporate has... Read more
Crash
1 injured
Incident date: Mar 14, 2026
On February 14th, my 2025 Toyota Corolla Hybrid (approx. 17,000 miles) experienced a catastrophic failure. Without warning, the steering wheel completely locked, preventing any control. Simultaneously, the automatic emergency collision braking system malfunctioned, locked the brakes, and would not disengage. This total loss of control forced the vehicle to crash into a median. Toyota Corporate has... Read more
Crash
1 injured
Incident date: Mar 14, 2026
Odometer Fraud. The contact purchased a 2012 Ford F-250. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 219,825 and at the time of registration, it was discovered that the mileage was over 330,000.
Incident date: Mar 15, 2026
While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.
Incident date: Jan 31, 2026
The contact owns a 2024 Subaru Crosstrek equipped with Yokohama Tires, Tire Line: Geolandar G91, Tire Size: 225/60/R17, and DOT Number: (N/A). The contact stated that upon taking the vehicle to the dealer for routine maintenance, the dealer informed the contact that the remaining three original tires were dry-rotted in the middle of the tire. The dealer informed the contact that the tires needed t... Read more
Incident date: Jan 15, 2026
The contact owns a 2025 Hyundai Palisade. The contact stated that the passenger’s side windshield wiper failed to operate as needed. The vehicle was taken to the dealer, where the contact was informed that the part was covered under warranty and the vehicle was repaired. The contact stated that less than a month after the repair, the failure recurred. The manufacturer was not notified of the fai... Read more
Incident date: Dec 20, 2002
Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed ... Read more
Incident date: Dec 20, 2002
Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed ... Read more
Incident date: Dec 20, 2002
Symptom Description: The vehicle is experiencing "sticky" and "notchy" steering, characterized by a sudden increase in physical resistance (friction) when making small steering corrections at highway speeds. The steering feels like it "binds" or "catches" before releasing, making smooth lane centering difficult.
Incident date: Mar 4, 2026
The front axles in my 2024 Honda prologue touring model four-wheel drive I have been clicking and making noises even before 1,000 miles. I have spoken to the dealer several times and Honda as well two times. I do not know if this is dangerous but it seems dangerous to me. I am used to driving older vehicles that I maintain to almost new standards. I am honestly more nervous about driving this car ... Read more
Incident date: Oct 15, 2025
All sensors and alarms glitching.
Incident date: Jan 4, 2026
I have had this car seat a little over a year and the chest buckle randomly stopped magnetizing. It will appear magnetized but will pop apart. This is absolutely unsafe and these seats need pulled from the consumers.