Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 17, 2026
I’ve had the transmission replaced along with the torque converter when both failed less than a year ago. The transmission AND the torque converter are now doing the same thing it was doing prior to the replacement. The transmission slips in 4th, 7th and 8th gears. The torque converter whines loudly. Ford will not fix the issues with these transmissions without a hefty out of pocket fee. It’s ... Read more
Incident date: Mar 17, 2026
I’ve had the transmission replaced along with the torque converter when both failed less than a year ago. The transmission AND the torque converter are now doing the same thing it was doing prior to the replacement. The transmission slips in 4th, 7th and 8th gears. The torque converter whines loudly. Ford will not fix the issues with these transmissions without a hefty out of pocket fee. It’s ... Read more
Incident date: Mar 13, 2025
The oil is mixing with the gas and their was smoke coming from the engine after that the engine has seized and the car stopped working. Also at the body shop i was told some wires were cut.
Fire
Incident date: Nov 1, 2025
Transfercase was casuing the Yukon to serge when in auto mode. No codes warning lights were presented. The dealer did not find any codes but when the transfer case was removed the oil was drained to which metal shavings were found in the oil. After getting the Yukon back the transmission began to exibit the same type of issues. Currently the Yukon is back in the shop.
Incident date: Mar 19, 2026
Audi A5 Quattro Purchased new 06/2025. Dealer = Audi Lakeland 1215 Griffen Road Lakeland, FL 33805 Phone: (863) 284-0880 Contact = Service Manager Gary Downey Tire = Bridgestone Turanza LS100 235/45R18 98H REO (Extra Load) Run Flat Tire Tire also includes “Enliten” - don’t know if that is part of model name Brought vehicle ... Read more
Incident date: Mar 19, 2026
My 2022 Chevrolet Tahoe has a recurring pattern of excessive oil consumption, smoke from the exhaust, repeated check engine light events, P0420 catalyst-efficiency faults, and repeated catalytic-converter-related repairs. At approximately 75,000 miles, the vehicle shut down on the freeway. At approximately 121,000 miles, the first catalytic converter failed. Chevrolet of Wesley Chapel documented P... Read more
Incident date: Feb 3, 2026
The vehicle has 2 permanent codes. One is a communication blackout, the other code means the hardware is melting. GM is doing a formal inspection in April. The Ucode meant that the engine stopped talking to the transmission or visa versa. The vehicle “ran my daughter and I” off the highway into the dirt, on 2 different occasions. They are described as “catastrophic engine failures”. The la... Read more
Crash
Incident date: Aug 1, 2025
I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail abou... Read more
Incident date: Aug 1, 2025
I’m frustrated with the seatbelt recall. The dealership has been amazing at assisting us, but it’s Hyundai that’s dropping the ball with only release 2 seatbelt buckles per week, per dealership. I have 2 seatbelts in my vehicle that are randomly coming unbuckled. I’ve had a few appointments trying to get it fixed, but they can’t get the parts in. Then to receive a letter in the mail abou... Read more
Incident date: Aug 1, 2025
CV axles are covered under the Ford Powertrain Warranty. I am experiencing a driveline vibration consistent with axle failure. I would like a warranty diagnosis and documentation explaining why this is not considered a warrantable defect. Dealerships are refusing to evaluate a powertrain warranty issue involving driveline vibration consistent with axle failure. The vehicle exhibits driveline vibra... Read more
Incident date: Mar 8, 2026
The contact owns a 2022 Toyota Sienna Hybrid. The contact stated that while his pregnant wife was driving and using the sunroof to allow air into the cabin, the sunroof glass suddenly shattered without impact. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 121,978.
Incident date: Mar 19, 2026
The contact owns a 2018 Ford F-150. The contact stated that on two occasions while driving at various speeds, the transmission hesitated while shifting, and the message “Service Engine Soon” was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The independent mechanic determined that the vehicle needed to be taken to a transmission ... Read more
Incident date: Mar 2, 2026
A few weeks ago my adaptive cruise stopped working, as well as the automatic high beam system (not sure the technical name). As there was a warning light displayed, I brought it into the dealership to have them check it out. The technician jumped in really quick, made some changes within the control panel, and the light came off. As I drove out and tried to use the adaptive cruise control, it didn... Read more
Incident date: Mar 19, 2026
About 2 years ago my shifter started coming on like it was all lit up and I got a code saying to service shifter, So I took it in to have it fixed it was on recall. Then in 2024 my service 4WD light came on it was going on and off on and off--When I took it to the dealership they could not get it to come on or replicate it. I was told it could be just a sensor--Then my 4WD light came on and stayed... Read more
Incident date: Feb 28, 2026
ICCU Failure. Vehicle underwent deal TSB for ICCU failure resolution prior to still failing months later.
Incident date: Mar 18, 2026
This statement is to the best of my knowledge. I was driving my 2015 Nissan Murano and when I was almost back to mine [XXX] house the transmission stopped working. I took it and had it towed over Gilman Nissan in Rosenberg. I have a warranty on it through endurance warranty company. They came and inspect the transmission. They indicated that the transmission fell, but also I know that Nissan reca... Read more
Incident date: Mar 18, 2026
I have owned the car less than a month and 3 times I have had all of the warning lights come on out of nowhere. The first time the car also lost power. I bought a new battery and after driving the lights disappeared. It has happened 2 more times since then. It is very alarming and could cause an accident.
Incident date: Mar 19, 2026
After hearing a sudden loud pop, my car lost all power. I was able to pull to the side of a busy 2 lane road. It was dangerous and scary to be stranded alone on a very busy road. The car had to be towed to the dealership. It took 48 days to replace the ICCU, fuses and the coolant. The service manager said this is a known issue.
Incident date: Mar 18, 2026
The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufactur... Read more
Incident date: Jun 12, 2024
While driving the car the car will suddenly stop working, it will be unable to accelerate. When this happens a multitude of alerts display on the screen. The car is very dangerous to drive and I’m concerned someone may die if this car is not recalled for safety.
Incident date: Jun 12, 2024
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was rel... Read more
Incident date: Aug 15, 2024
Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred.... Read more
Incident date: Mar 18, 2026
The 2024 Mazda CX-90 has a steering issue. The steering wheel sticks and is jumpy when turning. I took it to the dealer and demonstrated the issue by driving slowly, turning the wheel, releasing it and watching the car continue to turn while the wheel remained in the position I had left it.This anomaly was easily overcome by applying reverse steering pressure or by accelerating the vehicle. After ... Read more
Incident date: Mar 19, 2026
Screen on dash still goes blank sometimes and infotainment system reboots.
Incident date: Mar 10, 2021
on march 18th 2026 my vehicle was sitting in the driveway and my back windshield exploded. The glass fell outwards and not inwards. There was no cracks or anything on windshield prior to this incident. There was no one around the vehicle at the time and our cameras did not show anyone throwing anything at the vehicle. The side it exploded on was facing the sun.
Incident date: Mar 10, 2021
while driving the 2017 Jeep Cherokee the 4WD warning light came on. I believe this error references a faulty Power Train Unit (PTU?). This issue may cause the transmission-differential to disengage and potentially cause the vehicle to crash or cause injury to driver or others. my local mechanic stated there is a recall for this issue and said it needed to be repaired by the dealer.
Incident date: Mar 5, 2026
On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a b... Read more
Incident date: Mar 18, 2026
CV axles failed around 42,000 miles. Purchased new tires due to one being worn. After new tires the front end was shaking on acceleration onto the highway. Vibration stopped once the vehicle got up to speed. The tires were rebalanced but that didn't help. The mechanic found the problem to be the CV axles. Once both were replaced the vibration finally stopped.
Incident date: Mar 19, 2026
We were told by the dealership that our 2021 Ford Bronco Sport with only 83,831 has a failed transmission and will need to be replaced.
Incident date: Jan 31, 2026
Odometer Fraud. The contact purchased a 2019 Honda CR-V. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 50,000. It was later discovered upon checking the Carfax Report that the mileage was 200,000.
Incident date: Jan 31, 2026
Hello, my name is [XXX] , and I had a recall performed on my 2016 Ram Eco Truck 3.0L (FCA US Recall ID 66A) at Dewey Dodge Chrysler Jeep in [XXX] , following a recall notice dated June 28, 2023. On March 17, 2026, while driving on the interstate, I experienced a sudden and severe loss of engine power, which nearly resulted in an accident; the dashboard displayed a "Service Electronic Throttle Cont... Read more
Incident date: Jan 31, 2026
While driving at normal road speed, the vehicle suddenly lost propulsion and entered limp mode. A turtle warning icon appeared along with multiple system fault messages. The vehicle began slowing down on it's own and was unable to accelerate. I pulled to the side of the road. The vehicle displayed an error "Stop Safely Vehicle Will Shut Off Soon". After sitting for a period of time, the vehicle r... Read more
Incident date: Mar 1, 2026
The front passenger seat lumbar/massage system malfunctioned and inflated without user input to maximum capacity. The lumbar air bladder became over-pressurized and created a large, hard, immovable bulge in the center of the seatback. The system will not properly deflate and remains in this condition. The failed component appears to be the lumbar/massage module and valve system, which is electron... Read more
Incident date: Mar 9, 2026
I was parking my car slowly until it suddenly accelerated. I hit a wall and car got totaled.
Crash
Incident date: Nov 8, 2025
03/09/26 Driver side Headlight assembly filling with a lot of water when driving in wet conditions. Headlight has a significant amount of water and condensation inside. It is very noticeable. I can see a slight difference in positioning of the driver side headlamp vs the passenger side. Driver side looks slightly misaligned on the part closest to the midline of the truck. Available to inspect up... Read more
Incident date: Mar 15, 2026
After starting the car, a message displayed on dashboard "Check Electrical System." I tried driving the car out of the garage and then a message displayed to the effect of "Stop the car and check battery." I called the dealer and they said to have the car towed to them. After having the car towed to the dealer, they ended up replacing the Integrated Charging Control System (ICCU) and fuse. The d... Read more
Incident date: Mar 15, 2026
After starting the car, a message displayed on dashboard "Check Electrical System." I tried driving the car out of the garage and then a message displayed to the effect of "Stop the car and check battery." I called the dealer and they said to have the car towed to them. After having the car towed to the dealer, they ended up replacing the Integrated Charging Control System (ICCU) and fuse. The d... Read more
Incident date: Mar 15, 2026
The steering wheel sticks when turning causing it to lock up unless excessive force is used. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 4, 2026
2023 HYUNDAI PALISADE VIN [XXX] Vehicle rear shock absorbers failed. Steering and drivability adversely impacted. Many many many complaints online document these defective parts and Hyundai's failure to resolve problems and supply properly functioning parts. Hyundai customer service is useless and claims no information on replacement part availability or time. Now that Hyundai has their newest ... Read more
Incident date: Mar 18, 2026
ICCU failure. Car lost power while driving. I heard a "pop" sound and then the car displayed a warning light moments before losing power. Car was towed to the dealership where they diagnosed and replaced the ICCU and a fuse. This is a known problem since the 2022 model year and seems to be a very common failure that the manufacturer is unable definitively repair. Thankfully I was on a local s... Read more
Incident date: Sep 1, 2022
The vehicle is sluggish while driving as if trying to pick up speed as if it is not shifting into the next gear. The other day while making a hard left turn, the vehicle stalled and when picking up speed continued to stall and struggled to gain power. When looking under the hood when it was safe to stop, there was smoke. Thank you.
Incident date: Mar 12, 2026
Today I was driving my truck at 55mph on a local highway and all of the sudden I felt/heard/experienced a massive clunk out of nowhere - almost like the truck tried to downshift into 1st or something similarly jarring. It only lasted a second, and then I got a dash light on that said Service AdvanceTrac. Based on the service codes I'm seeing (two of them that are both UO100 codes which indicate lo... Read more
Incident date: Mar 15, 2026
I had this truck as brand new for approximately 24 hours when it had a major failure. It had 450 miles on it at time of purchase, but was sold as new. While driving at 45MPH it had a check engine light, service power steering message, lost power steering, lane departure system failure, and reduced power amongst several other lights on the dash. I limped the truck into a gas station parking lot. Af... Read more
Incident date: Mar 16, 2026
My Truck has less than 60,000 miles have paid for the extended warranty and now have a infamous ABS module failure which is very dangerous because now My Truck is my only source of transportation and being a senior citizen. This is a hazard for my only vehicle that I have. I have done my research and there are tons of complaints for this issue and it has not became a recall, which is very alarming... Read more
Incident date: Mar 11, 2026
The contact owns a 2023 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V512000 (Power Train) and 26V104000 (Exterior Lighting, Electrical System); however, the parts for the recall repairs were not yet available. The vehicle was taken to the dealer for an oil change. The contact was informed by the dealer that a hub bolt had detached from the vehicle. The contact was i... Read more
Incident date: Mar 11, 2026
The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be repl... Read more
Incident date: Mar 11, 2026
My 2024 GMC Sierra 1500's engine has gone bad, and needs to be replace after only 71,000 miles, and this is only 90 day after already replacing the transmission
Incident date: Oct 19, 2025
While driving I received the infamous "Stop vehicle and check power supply" warning, and it was then inoperable, needed a tow to the dealer for ICCU replacement. I can't believe you terminated your initial investigation into this in 2023 because they did a recall (which my car received). That recall did not fix the issue. It is March 2026 and Ioniq 5 and other models with the same electric system... Read more
Incident date: Oct 1, 2025
We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?
Incident date: Mar 10, 2026
Was driving vehicle and it began to run hot, check engine light came on then started to make a knocking sound when getting to 30-35 mph. Was inspected by a service center. There it was confirmed an issue with the motor/head gasket