Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 7, 2026
In approximately August 2023 — approximately seven months after purchase — the vehicle’s battery stalled completely while I was driving a few miles from my house on a surface road. The vehicle lost all drive power without warning. I was fortunate that no vehicle was following me or they might have slammed into the vehicle’s rear if they were unable to suddenly quickly stop. I turned on the... Read more
Incident date: Mar 15, 2024
My L87 6.2L engine shut off on the interstate while driving in traffic at 70mph. I coasted to the left shoulder and attempted to restart it, but it would not turn over. I had it towed to a dealer where they diagnosed it as seized. Currently waiting for a new engine to arrive with no ETA. I had no warning signs or sounds. Two months prior it had the recall completed passing the PICO test and change... Read more
Incident date: Mar 15, 2024
All of a sudden, I received multiple warnings that the forward collision warning system, lane keeping assistance system, automatic emergency braking system, adaptic cruise control, were not working. After looking for this part (front camera: 36160-THR-A11-M1), I see that it is very expensive to purchase and install. More importantly, I have come to learn that this part is failing on my 2019 Odysse... Read more
Incident date: Mar 15, 2024
All of a sudden, I received multiple warnings that the forward collision warning system, lane keeping assistance system, automatic emergency braking system, adaptic cruise control, were not working. After looking for this part (front camera: 36160-THR-A11-M1), I see that it is very expensive to purchase and install. More importantly, I have come to learn that this part is failing on my 2019 Odysse... Read more
Incident date: Mar 2, 2026
This is a Post-Remedy Failure of Recall 25V-274 (GMC 6.2L L87 Engine). Following a full engine replacement performed by the dealer under this safety recall, the vehicle has suffered a catastrophic electrical compromise. The vehicle is currently throwing codes P2534 (Low Ignition Voltage) and U3018 (BCM Communication). Safety Hazards: The vehicle experiences sudden loss of power, engine stalling a... Read more
Incident date: Mar 2, 2026
The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Number: 25V512000 (Power Train) and 25V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasona... Read more
Incident date: Mar 18, 2026
Enterprise car sales sold me this vehicle when it had 3 open recalls on it. The vehicle itself was a problem from the beginning. When I took it in for it's first oil change the mechanic told me it had no oil in it. He said they sold me a car that is notorious for consuming oil and or seizing or blowing up. I had the engine replaced on this car already and I just took it in for it's first oil chang... Read more
Incident date: Mar 20, 2026
Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potent... Read more
Incident date: Mar 20, 2026
Transmission Fluid Leak/Fire Risk (Recall 20S49): Certain 2020 Edge models have missing or loose bolts on the start/stop accumulator endcap, which can cause a leak and increase the risk of fire. Rearview Camera Failure (Recall 20V572000): A common issue where the rear camera may display a blank or distorted image, failing to comply with safety standards. Driveshaft Seizure (Recall 21S43): A potent... Read more
Incident date: Mar 18, 2026
I was driving on March 20, 2026 at about 12:00 PM when I suddenly noticed smoke, a strong gasoline smell, an oil smell, and a burning odor coming from the vehicle. I pulled over immediately because I believed the vehicle was unsafe and at risk of fire. The vehicle had to be towed. An independent repair shop later found a fuel leak at the high-pressure fuel line / fuel pump area, a loose ground wi... Read more
Fire
Incident date: Feb 1, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormal sound and smoke coming from the exhaust pipes. The vehicle was driven to the shoulder of the roadway. No warning lights were illuminated. The vehicle was towed to the used car dealer. The vehicle was diagnosed by an independent mechanic with engine failure. The contact was inf... Read more
Incident date: Nov 12, 2025
The rear power-folding seat in my 2026 Hyundai Palisade Calligraphy failed to detect my child while closing. The seat continued applying force and did not automatically stop. I had to manually intervene to release her. This created a dangerous situation with risk of serious injury or death. This vehicle is currently under recall for this exact issue, and I have personally experienced the defect.
1 injured
Incident date: Mar 1, 2026
The lane keep assist never works properly, it vehicle doesn’t stay in lane, also gps has never worked properly, it’s been to the dealers several times and parts have been replaced with out any success
Incident date: Apr 15, 2025
Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame
Incident date: Apr 15, 2025
Was sold with a warranty and was not fulfilled, and on top of that we found out they rolled the odometer back over 50k , then found out it has a spilt frame
Incident date: Apr 15, 2025
When coming to a stop the vehicle slams into 1st gear raising the RPMs and pushing the vehicle forward even when the brakes are being applied. No warning lights no other malfunction or symptoms. Has occurred this I first purchased the vehicle new in January of 2025. Has almost caused collisions. Never took it to the dealership due to the information I've gathered if was a common issue but I believ... Read more
Incident date: Mar 21, 2026
During my recent oil change, I was informed that the oil pan gasket appears to be leaking. I understand that this issue has been subject to prior investigations, and I am reporting it..
Incident date: Mar 11, 2026
I am writing to formally report an issue with my 2018 Honda Odyssey. I recently discovered water seepage in the rear trunk area, which has caused moisture buildup and potential interior damage. After researching the issue online, I learned that many other 2018 Odyssey owners have reported the same water‑leak problem, indicating that this may be a known manufacturing or design defect. Despite sim... Read more
Incident date: Feb 21, 2026
The transmission needs to be replaced per the dealership. I was told this on 3/7/26 with mileage of 69K. The transmission has been reported as defective to Toyota since 2016-2017 with multiple lawsuits that have been filed. According to the lawsuits found online, Toyota knowingly used the defective UA80 transmissions and failed to inform consumers when purchasing the vehicles or inform consumers t... Read more
Incident date: Feb 21, 2026
I’d like to report a serious, ongoing safety concern with my 2019 Chevrolet Silverado (5.3 V8 53,028 mi) since Dec 2025. Over the last 4 months, I have experienced at least 20 engine failures/loss of power, with no engine light illuminated after restarting truck. These failures result in a complete loss of power, including steering and braking, posing a significant risk of a crash. Chevy said i... Read more
Incident date: Feb 21, 2026
I’d like to report a serious, ongoing safety concern with my 2019 Chevrolet Silverado (5.3 V8 53,028 mi) since Dec 2025. Over the last 4 months, I have experienced at least 20 engine failures/loss of power, with no engine light illuminated after restarting truck. These failures result in a complete loss of power, including steering and braking, posing a significant risk of a crash. Chevy said i... Read more
Incident date: Jan 1, 2026
The vehicle experienced multiple serious issues affecting safety and reliability. The 12V battery failed, leaving the vehicle unable to start. In addition, there is a persistent abnormal ratcheting or grinding noise when turning, indicating a possible drivetrain or steering-related defect. An interior component near the rearview mirror also detached while driving, creating a distraction and safety... Read more
Incident date: Mar 17, 2026
My vehicle 2008 Ford edge had a safety recall from 2012 and the gas tank that the previous owners never had taken care of it or resolved. I purchased a car in February. I filled the gas tank. I parked it in my condo and I used my secondary car to go to work that day. Well, the management called me and said that my gas tank exploded and that there was fuel all over the condo parking lot. Had the fi... Read more
Incident date: Dec 31, 2025
My vehicles exterior A-pillar trim is coming off and pieces flew off on highway. I was told to contact Ford.
HONDA
CLARITY PLUG-IN HYBRID
(2020) - UNKNOWN OR OTHER
Mar 22, 2026
Incident date: Mar 20, 2026
2018 HONDA crv A/C extended warranty for a/c seal due to new freon1234yf. Seems the bigger problem is with the discharge hose for A/c is leaking due to the new freon. many post about taking vehicle in for seal replacement only to be told it is thee discharge hose leaking and being charged a diag. fee of $150. what a scam!!!
HONDA
CLARITY PLUG-IN HYBRID
(2020) - SEATS
Mar 22, 2026
Incident date: Mar 20, 2026
We first heard about the recall and it was listed on NHTSA on 2/23/2026. Today is 2/22/2026, and we have not received any information from Kia. I attempted to call Kia numerous times. It lists that there is a safety malfunction with the front seats, which could be dangerous if the vehicle is involved in a collision. This is a safety issue, not a convenience issue, and needs to be addressed by Kia ... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2020) - UNKNOWN OR OTHER
Mar 22, 2026
Incident date: Mar 20, 2026
I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitting it. It was 55 degrees, so no extreme temperatures, sunny, I was not behind a truck or under a bridge or around any construction. I wasn't able to pull over for at least a mile or two until I reached an exit. When I parked and examined the window it looked like the glass was a... Read more
Incident date: Mar 4, 2026
Component/System Failed: Tire Sidewall (Continental CrossContact LX20 EcoPlus+, Size: 255/55R20 107H). I am reporting a potential safety defect regarding my Continental tires. While my specific mold number (S-421232) is not currently listed in NHTSA Campaign 20T018000, the tires were manufactured in the same week (DOT 0420) and show symptoms consistent with the overcuring defect described in that... Read more
Incident date: Mar 4, 2026
Component/System Failed: Tire Sidewall (Continental CrossContact LX20 EcoPlus+, Size: 255/55R20 107H). I am reporting a potential safety defect regarding my Continental tires. While my specific mold number (S-421232) is not currently listed in NHTSA Campaign 20T018000, the tires were manufactured in the same week (DOT 0420) and show symptoms consistent with the overcuring defect described in that... Read more
Incident date: Mar 4, 2026
At 68000 miles I noticed the engine is burning through oil at a rapid pace. A quart of oil a week is bad. If this happens to someone who doesn't keep up with their vehicle, and check it regularly it could be a devastating outcome. It's time Ford fixes this issue.
Incident date: Mar 3, 2026
On 2019 Ram 1500 Laramie Longhorn digital part of the front dash instrument cluster goes intermittently black screen once it gets warmer outside.
Incident date: Dec 1, 2025
On 2019 Ram 1500 Laramie Longhorn digital part of the front dash instrument cluster goes intermittently black screen once it gets warmer outside.
Incident date: Jan 13, 2025
Out of nowhere and driving this morning, my engine reduced power came on. Then I started losing power in the car then it died on me once out of nowhere. I managed to make it home an hour and a half later, but that could’ve got me killed stopped by AutoZone since dealerships closed today and it tells me that it’s code P228C, P0089 fuel pump. And then last night my emergency service calling came... Read more
Incident date: Mar 16, 2026
On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car... Read more
Crash
Incident date: Mar 15, 2026
Back windshield shattered out of nowhere while vehicle was parked.
Incident date: Mar 21, 2026
Car spontaneously caught on fire. Total loss. Drove car home from haircut appointment 5 to 10 minutes away. Parked car as normal and went inside. Within approximately 5 minutes loud knock on door “Your car is on fire!” I came out of my home and saw my car in driveway with fire erupting from engine area onto windshield, and through hole in middle of hood. Took a few seconds of video, then ran... Read more
Fire
Incident date: Jan 2, 2025
Engine malfunction cause low oil pressure and cause a catastrophic failure and lock brakes up multiple people i know have had same issue as me and it due to a manufacturer error on oil gallery bolts backing out and causes rockers not to get proper oil and chews cams up
Incident date: Feb 1, 2026
Incident 1: Noticed hard starting one morning. After stopping for gas various engine warning lights illuminated (including EPC light). Took to VW dealer few days later, found trouble codes stored (P0148). Fuel pump replaced few days after diagnosis. Incident 2: Driving on highway for ~10 mins. Experienced total power loss, warning lights came on (including EPC). Had to pull over on left shoulder ... Read more
Incident date: Feb 1, 2026
Incident 1: Noticed hard starting one morning. After stopping for gas various engine warning lights illuminated (including EPC light). Took to VW dealer few days later, found trouble codes stored (P0148). Fuel pump replaced few days after diagnosis. Incident 2: Driving on highway for ~10 mins. Experienced total power loss, warning lights came on (including EPC). Had to pull over on left shoulder ... Read more
Incident date: Feb 1, 2026
Incident 1: Noticed hard starting one morning. After stopping for gas various engine warning lights illuminated (including EPC light). Took to VW dealer few days later, found trouble codes stored (P0148). Fuel pump replaced few days after diagnosis. Incident 2: Driving on highway for ~10 mins. Experienced total power loss, warning lights came on (including EPC). Had to pull over on left shoulder ... Read more
Incident date: Feb 28, 2026
The failure involved the engine (6.2L L87 V8), specifically suspected internal components such as the crankshaft and/or connecting rods, as identified in a current recall. The vehicle is currently located at Dennis GM in Corner Brook, Newfoundland and is available for inspection. On March 9, while driving the vehicle normally on a main highway, the engine suddenly lost all power without warning. ... Read more
Incident date: Mar 13, 2026
The wiring to my headlights have overheated and melted twice. I found the really on the year and model of my car but wasn't on the list when I entered my vin
Incident date: Nov 4, 2025
I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle... Read more
Crash
1 injured
Incident date: Mar 21, 2026
I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle... Read more
Crash
1 injured
Incident date: Mar 21, 2026
I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle... Read more
Crash
1 injured
Incident date: Mar 21, 2026
I was driving from [XXX] back to [XXX] on I-5. I was at 70mph when a slower vehicle merged into my lane and I got on the gas to pass them. The transmission locked into 10th gear and never downshifted, the engine revved, and then I lost complete power of the transmission for several seconds. I went from 70 to 55 and then it jerked back into gear. I had my 2 small kids in the back seat and wife i... Read more
Incident date: Mar 21, 2026
-radio head unit -major disorienting static at maximum volume of speakers possibly more that I have no control over even when turning off radio, it is constant and persists unless vehicle is completely shut off. -yes -yes -no warning lights or messages. issue is a faulty radio head unit requiring complete replacement
Incident date: Mar 21, 2026
I bought a 2018 Hyundai Sonata a few years back. No warranty. Used. 110,000 miles. A few short months after I purchased it, it stopped working. I took it back to the same dealership where I purchased it and they said they had to replace the coil packs and spark plugs and clean something in the engine out because there's a defect in the engine. I paid $500. Fast forward a few months later. Same thi... Read more
Incident date: May 21, 2025
The car’s infotainment system repeatedly freezes and force restarts which causes the HVAC system to stop working and the windshield defroster to stop cleaning fog and frost leading to poor visibility.
Incident date: Mar 1, 2026
The vehicle has 82.000 miles on it, and the engine started to rattle as I entered the street to my house, and the motor quit running. I had the vehicle hauled to a repair garage for analysis, and they said the piston rings failed. The vehicle is in perfect shape except for the broken engine.