Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Aug 27, 2026
The front camera is inoperative. None of the safety features like automatic emergency braking are working. Dealer inspected and said needs a new camera which they can order.
Incident date: Aug 27, 2026
The front camera is inoperative. None of the safety features like automatic emergency braking are working. Dealer inspected and said needs a new camera which they can order.
Incident date: Aug 27, 2026
The front camera is inoperative. None of the safety features like automatic emergency braking are working. Dealer inspected and said needs a new camera which they can order.
Incident date: Aug 27, 2026
Our 2025 Honda Odyssey Touring has repeatedly stalled or nearly stalled while driving. Of at least three dealer visits, the stalling issue was first formally documented on XXX, when we reported the engine shutting off twice while driving and the brake warning light activating twice. DTC 15477 ("failing starter") was recorded, and the starter was replaced. XXX, my [XXX] daughter was driving alone w... Read more
Incident date: Jun 21, 2026
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stoppe... Read more
Incident date: Jun 21, 2026
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stoppe... Read more
Incident date: Jun 21, 2026
The vehicle came to a complete stop while attempting to enter the Highway. As I accelerated to gain speed, and the vehicle halted down to stop, all sensor warning systems started to light up on the dashboard: Adaptive Cruise Control, Automatic Emergency braking, Lane Departure Warning, Parking Collision Warning, Lane Keeping Assistance -- all sensors flashing simultaneously. As our vehicle stoppe... Read more
Incident date: Aug 26, 2026
the problem only happens after driving for more than 30 minutes. when I stop at a light, the engine starts shaking and stalls. the starter seems cranking normally, but it takes about 3 attempts and about 40 seconds to restart. One day, the engine stopped while I was driving. There is no Check Engine Light. I took it to Honda dealer. but they keep saying they cannot replicate the problem. It is so ... Read more
Incident date: Aug 26, 2026
the problem only happens after driving for more than 30 minutes. when I stop at a light, the engine starts shaking and stalls. the starter seems cranking normally, but it takes about 3 attempts and about 40 seconds to restart. One day, the engine stopped while I was driving. There is no Check Engine Light. I took it to Honda dealer. but they keep saying they cannot replicate the problem. It is so ... Read more
Incident date: Aug 26, 2026
A stick that fell off of a truck pierced the grill then radiator and pcu radiator. Now both need to be replaced on a 2026 Honda Civic Hybrid that was purchased in May. There was a service bulletin posted for them to be fixed and it isn’t one of the vin numbers for it but it’s obviously unsafe and not protected enough. A stick should not go through a grill and pierce a radiator and cause $4,000... Read more
Incident date: Aug 26, 2026
A stick that fell off of a truck pierced the grill then radiator and pcu radiator. Now both need to be replaced on a 2026 Honda Civic Hybrid that was purchased in May. There was a service bulletin posted for them to be fixed and it isn’t one of the vin numbers for it but it’s obviously unsafe and not protected enough. A stick should not go through a grill and pierce a radiator and cause $4,000... Read more
Incident date: May 1, 2026
My 2021 Honda Pilot has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while the vehicle is stopped. When the system activates, the engine can fail to restart when I need to move, leaving the vehicle stalled in active traffic. This has happened multiple times and creates a serious safety risk, particularly at busy intersections. Honda previously performed the so... Read more
Incident date: May 1, 2026
My 2021 Honda Pilot has repeatedly failed to restart after the Auto Idle Stop system shuts the engine off while the vehicle is stopped. When the system activates, the engine can fail to restart when I need to move, leaving the vehicle stalled in active traffic. This has happened multiple times and creates a serious safety risk, particularly at busy intersections. Honda previously performed the so... Read more
Incident date: Aug 23, 2023
The contact owns a 2019 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and an emissions error message was displayed. The vehicle was taken to a dealer, where it was diagnosed that the fuel injectors failed and needed to be replaced. The vehicle was not repaired by the dealer due to high repair costs. The vehicle was taken to... Read more
Incident date: Jun 12, 2026
All of my services lights are on in th dashboard.
Incident date: Jun 12, 2026
All of my services lights are on in th dashboard.
Incident date: Jun 12, 2026
All of my services lights are on in th dashboard.
Incident date: Aug 3, 2026
The contact owns a 2019 Honda CR-V. The contact stated that vehicle was displaying the warning message "Airbag System SRS Problem". The contact associated the failure with NHTSA Campaign Number: 26V332000 (Air Bags); however, VIN number was not included. The dealer was contacted; however vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mil... Read more
Incident date: Jun 1, 2026
This appears to be the exact same problem as the Recall Campaign 24V744000 that applies to other model years of the same Honda CR-V. The steering rack for my car had to be replaced due to a defective gear box causing the steering wheel to be sticky.
Incident date: Aug 23, 2026
Fuel pump not holding enough pressure causing issues with car starting. No warning lights were displayed. Dealership checked and confirmed and replaced defective parts
Incident date: Jul 31, 2026
The van’s CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.
Incident date: Jul 31, 2026
The van’s CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.
Incident date: Nov 21, 2025
Forward Collision Warning
Incident date: Nov 21, 2025
Forward Collision Warning
Incident date: Nov 21, 2025
Forward Collision Warning
Incident date: Aug 25, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? - Fuel injectors - They can be inspected in needed How was your safety or the safety of others put at risk? - This issue can cause issues with the engine and ultimately make the vehicle unsafe to operate. Has the problem been reproduced or confirmed by a dealer or independent service center? Has th... Read more
Incident date: Aug 18, 2026
Binding and sticking in the steering rack Rack and pinion rack needs to be replaced
Incident date: Aug 27, 2026
The car on a weekly basis or almost every time it is driven. The car jerks when driving at low speeds. This is a safety risk when driving for vehicles in front or behind me, as the car jerks forward. This has been mentioned to the dealer, but they stated a charge of 180 USD will be incurred for diagnoses. If you look at the NHTSA complaints database there are numerous complaints similar to what I... Read more
Incident date: Aug 27, 2026
My van will stall at red-lights. It started three weeks ago. The car is a year and a half old. The auto- idle stop system is activated. We stop at a red light. Car stops. When we go to start car dings and thankfully has started 3 times. This time, the car made a ding and did not re-start. I was stuck at a now green light and couldn't move. The dash flashed hit the brake to re-start. I did numerou... Read more
Incident date: Aug 27, 2026
My van will stall at red-lights. It started three weeks ago. The car is a year and a half old. The auto- idle stop system is activated. We stop at a red light. Car stops. When we go to start car dings and thankfully has started 3 times. This time, the car made a ding and did not re-start. I was stuck at a now green light and couldn't move. The dash flashed hit the brake to re-start. I did numerou... Read more
Incident date: Aug 27, 2026
My van will stall at red-lights. It started three weeks ago. The car is a year and a half old. The auto- idle stop system is activated. We stop at a red light. Car stops. When we go to start car dings and thankfully has started 3 times. This time, the car made a ding and did not re-start. I was stuck at a now green light and couldn't move. The dash flashed hit the brake to re-start. I did numerou... Read more
Incident date: Jul 23, 2026
Engine fails to restart after auto off.
Incident date: Jul 23, 2026
Engine fails to restart after auto off.
Incident date: Aug 27, 2026
There is a very strong exhaust smell in the cabin. This occurs under the flow and recirculate HVAC options and is not improved by changing the engine and cabin air filters.
Incident date: Aug 27, 2026
There is a very strong exhaust smell in the cabin. This occurs under the flow and recirculate HVAC options and is not improved by changing the engine and cabin air filters.
Incident date: Aug 27, 2026
1. Component Failed & Inspection Availability:The Electronic Power Steering (EPS) Gearbox and Rack Assembly malfunctioned and failed. The component is currently installed on the vehicle and is fully available for inspection upon request.2. Safety Risks:The steering wheel physically binds, catches, and sticks when traveling at highway speeds (between 45–70 mph). Controlling the vehicle requires i... Read more
Incident date: Aug 27, 2026
1. Component Failed & Inspection Availability:The Electronic Power Steering (EPS) Gearbox and Rack Assembly malfunctioned and failed. The component is currently installed on the vehicle and is fully available for inspection upon request.2. Safety Risks:The steering wheel physically binds, catches, and sticks when traveling at highway speeds (between 45–70 mph). Controlling the vehicle requires i... Read more
Incident date: Jul 6, 2026
The contact owns a 2023 Honda Civic Si. The contact stated that while driving at an undisclosed speed on the same day the vehicle was purchased from the dealer, the contact noticed a strong oil odor inside the vehicle. The contact parked the vehicle and noticed oil leaking onto the ground and throughout the undercarriage. The dealer was contacted and informed the contact that a technician had forg... Read more
Incident date: Aug 21, 2026
The monocular camera (multipurpose camera secured under the rear view mirror) has failed. This disables the following" Collision Mitigation Braking System (CMBS): Detects obstacles or vehicles ahead and helps brake automatically if a collision seems likely. Forward Collision Warning (FCW): Works with CMBS to send visual and audible alerts if you get too close to a vehicle in front of you. Lane Ke... Read more
Incident date: Aug 21, 2026
The monocular camera (multipurpose camera secured under the rear view mirror) has failed. This disables the following" Collision Mitigation Braking System (CMBS): Detects obstacles or vehicles ahead and helps brake automatically if a collision seems likely. Forward Collision Warning (FCW): Works with CMBS to send visual and audible alerts if you get too close to a vehicle in front of you. Lane Ke... Read more
Incident date: Aug 21, 2026
The monocular camera (multipurpose camera secured under the rear view mirror) has failed. This disables the following" Collision Mitigation Braking System (CMBS): Detects obstacles or vehicles ahead and helps brake automatically if a collision seems likely. Forward Collision Warning (FCW): Works with CMBS to send visual and audible alerts if you get too close to a vehicle in front of you. Lane Ke... Read more
Incident date: Aug 27, 2026
Emergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
Incident date: Aug 27, 2026
Emergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
Incident date: Aug 27, 2025
The contact owns a 2023 Honda CR-V. The contact stated that while operating the vehicle, several warning lights remained illuminated, including the Tire Pressure Monitoring System (TPMS), power steering, and check engine warning lights. Additionally, the steering wheel became difficult to turn in either direction. The vehicle was taken to a local dealer, where it was diagnosed that the steering ra... Read more
Incident date: Aug 24, 2026
The central front adjuster lever (the release mechanism located at the front bottom of the car seat shell) has suffered a catastrophic mechanical failure. The lever is physically stuck in the "open" position and fails to snap back down or engage. Because the lever remains stuck open, the internal metal locking teeth cannot clamp down onto the harness adjustment webbing strap. Consequently, the chi... Read more
Incident date: Aug 27, 2026
The contact owns a 2025 Honda Accord. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to complete the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made awa... Read more
Incident date: Aug 27, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate, requiring the contact to forcefully depress the accelerator pedal to move the vehicle. The contact stated that multiple warning lights unexpectedly illuminated, including the Road Departure Mitigation system, Collision Miti... Read more
Incident date: Aug 27, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate, requiring the contact to forcefully depress the accelerator pedal to move the vehicle. The contact stated that multiple warning lights unexpectedly illuminated, including the Road Departure Mitigation system, Collision Miti... Read more
Incident date: Aug 27, 2026
The contact owns a 2018 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate, requiring the contact to forcefully depress the accelerator pedal to move the vehicle. The contact stated that multiple warning lights unexpectedly illuminated, including the Road Departure Mitigation system, Collision Miti... Read more
Incident date: Aug 24, 2026
I own a 2012 Honda Pilot Touring equipped with the factory navigation system. The navigation system clock recently developed a problem where the time displays as 0:00 and does not operate normally. I attempted the available clock-setting procedures through the navigation system. I was temporarily able to set the correct time, but after exiting the settings the clock returned to the incorrect 0:00... Read more