Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: May 22, 2026
The starter is failing and with automatic dial shut off it caused an issue while in middle of intersection waiting to turn. The car would not start and had issues. Took it into the dealership Wyatt Johnson in Clarksville, TN they said they could get it to show an 8volt which is a reduction and shows that it is failing, but said Honda would not replace until it fails in the dealership. This is a s... Read more
Incident date: May 18, 2026
My steering wheel sticks especially in highway driving. The steering wheel feels as if it momentarily "locks" or "sticks" in the center position while driving at highway speeds. When I try to correct it, the wheel snaps free, often causing the vehicle to jerk or overcorrect. This is a big safety concern. There is a recall, but my model year of 2021 is not included in the recall. This has been ... Read more
Incident date: May 25, 2026
I am having an issue with the start stop function on my 2021 Honda Pilot. When active, the start stop struggles to restart after it is engaged at a stop light. There have been two instances in the last two weeks where the vehicle did not restart on its own and needed to be restarted manually. Spoke to the dealer service team and they indicated there were no known recalls and it would be out of ... Read more
Incident date: May 25, 2026
I am having an issue with the start stop function on my 2021 Honda Pilot. When active, the start stop struggles to restart after it is engaged at a stop light. There have been two instances in the last two weeks where the vehicle did not restart on its own and needed to be restarted manually. Spoke to the dealer service team and they indicated there were no known recalls and it would be out of ... Read more
Incident date: May 26, 2026
My car alarm randomly goes off. With no user interaction, the dashboard lights will flicker and i hear clicking noises from the dashboard. Then the alarm triggers randomly. i have to manually use the key fob to turn the alarm off. Honda has acknowledged this issue with service bulletin 21-055. This has caused my car battery to die and i was left stranded. Honda has failed to put a warranty extensi... Read more
Incident date: May 14, 2026
While driving at highway speeds, the factory sunroof glass panel of my brand-new Honda CRV spontaneously exploded outward with a loud bang, sounding like a gunshot. There were no vehicles directly ahead of me and no overpasses nearby. The sudden explosion caused immediate driver distraction and threw glass fragments, presenting a severe safety hazard at high speed. There were no warning indicator... Read more
Incident date: May 21, 2026
1. Loss of left rear wheel while driving. The vehicle is with the insurance and may be available for inspection. 2. Loss of control on a tollway with speed limit 75 mph as the wheel came off while driving, involving the vehicle collapsing on the rear left side and air bags on the left side being deployed. It could have lead to a fatal incident involving many vehicles. 3. Not yet. 4. It was inspec... Read more
Incident date: May 23, 2026
I was driving on the freeway on Saturday 5/23/26 when a helium balloon flew into my lane. The vehicle suddenly applied maximum braking on its own without any dashboard warning, alert sound, or driver notification. It was so severe the tires were screeching. The accelerator was unresponsive for several seconds before I was able to accelerate again. This created a dangerous situation because I coul... Read more
Incident date: May 23, 2026
I was driving on the freeway on Saturday 5/23/26 when a helium balloon flew into my lane. The vehicle suddenly applied maximum braking on its own without any dashboard warning, alert sound, or driver notification. It was so severe the tires were screeching. The accelerator was unresponsive for several seconds before I was able to accelerate again. This created a dangerous situation because I coul... Read more
Incident date: May 13, 2025
My front windshield cracked without any impact. I noticed quite a few honda pilots on the road with almost the exact same crack. It started on the passenger side and went completely across to the driver's side.
Incident date: May 25, 2026
The steering wheel is slightly sticking while driving/steering on interstates and highways where mostly noticed, but also noticing on curved backroads. When navigating a curve the steering wheel has slightly stuck and the automatic brake light flashes on very briefly. This has happened several times now and both main drivers of the car have noticed the issue. We are reporting now out of fear that... Read more
Incident date: May 25, 2026
The steering wheel is slightly sticking while driving/steering on interstates and highways where mostly noticed, but also noticing on curved backroads. When navigating a curve the steering wheel has slightly stuck and the automatic brake light flashes on very briefly. This has happened several times now and both main drivers of the car have noticed the issue. We are reporting now out of fear that... Read more
Incident date: May 12, 2026
Vehicle: 2021 Honda Civic Mileage: Approximately 58,000 miles Over the past couple of months, I have experienced a steering issue that appears to be worsening. While driving at highway speeds, the steering wheel intermittently feels as though it “sticks” or catches near center, requiring constant small corrections to maintain a straight path. The steering does not feel smooth or normal and cr... Read more
Incident date: May 7, 2026
Steering has become intermittently "sticky". When it happens, if I try to turn the steering wheel a very short distance it will resist until I put enough force to move it about twice as far as intended. Although the greater steering angle achieved has not been sufficient to take me out of my lane, it could do so. When steering is working normally, I easily turn the steering wheel to any angle wit... Read more
Incident date: Apr 28, 2026
On [XXX] at 106,266 miles, Brandon Honda (Brandon, FL) diagnosed my 2016 Honda Pilot with DTC P0219A (Air/Fuel Ratio Variation, Cylinders #1 & #2). The dealer quoted $2,637.99 to replace fuel injectors. This is a known manufacturing defect documented in Honda Service Bulletin A20-100 (issued 11/24/2020). Honda acknowledged that debris from the high pressure fuel pump or fuel injector machining p... Read more
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: Jul 15, 2024
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, ... Read more
Incident date: Apr 14, 2026
Camshaft failure, component not available for inspection. It was replaced at dealer. If this had failed on the highway at highway speeds it could have resulted in a serious accident. This issue was diagnosed and repaired at a dealership. There were numerous warning lights that came on. That is what alerted that there was a problem. Camshaft failure at 51,350 miles.. Premature failure of cams... Read more
Incident date: Mar 21, 2025
Either the ADAS camera or the radar sensor in the van is not functioning properly. The odyssey has know issues like the camera overheating and dies or the radar can be mis aligned by going through a car wash. We do not know which is not working in our van but we are now locked out of basic features on the van. The biggest problem is that cruise control no longer functions. I had previously turned ... Read more
Incident date: Mar 21, 2025
Either the ADAS camera or the radar sensor in the van is not functioning properly. The odyssey has know issues like the camera overheating and dies or the radar can be mis aligned by going through a car wash. We do not know which is not working in our van but we are now locked out of basic features on the van. The biggest problem is that cruise control no longer functions. I had previously turned ... Read more
Incident date: May 23, 2026
Root problem seems to be the forward looking camera and/or radar, though there are 8-10 codes in total. This one looks like the primary problem: U3000-49 — Multipurpose Camera Unit / Millimeter Wave Radar Internal Electronic Failure As a result, we no longer have safety features such as emergency braking, collision warning, lane departure warning, or lane keeping assistance. Additionally, cruis... Read more
Incident date: May 23, 2026
Root problem seems to be the forward looking camera and/or radar, though there are 8-10 codes in total. This one looks like the primary problem: U3000-49 — Multipurpose Camera Unit / Millimeter Wave Radar Internal Electronic Failure As a result, we no longer have safety features such as emergency braking, collision warning, lane departure warning, or lane keeping assistance. Additionally, cruis... Read more
Incident date: May 23, 2026
Root problem seems to be the forward looking camera and/or radar, though there are 8-10 codes in total. This one looks like the primary problem: U3000-49 — Multipurpose Camera Unit / Millimeter Wave Radar Internal Electronic Failure As a result, we no longer have safety features such as emergency braking, collision warning, lane departure warning, or lane keeping assistance. Additionally, cruis... Read more
Incident date: May 15, 2026
"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for... Read more
1 injured
Incident date: May 15, 2026
"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for... Read more
1 injured
Incident date: Jan 6, 2026
Upon startup, dashboard display of time, mileage, and outdoor temp is scrambled. After a few minutes, display corrects on its own. This first happened during a severe cold spell (-20F overnight temps) but has continued into the summer at least a couple of times per week. Pressing the button to cycle through the other screen options doesn’t solve the problem. All are scrambled until the display ... Read more
Incident date: May 23, 2026
During normal driving in rainy conditions, I experienced a sudden and unexpected loss of vehicle control involving steering behavior. At the time of the incident, the lane-keeping/driver-assist system was active, and I had both hands on the steering wheel while actively controlling the vehicle. Without any prior warning lights, dashboard messages, or alerts, the vehicle suddenly began to behave ab... Read more
Crash
3 injured
Incident date: May 23, 2026
During normal driving in rainy conditions, I experienced a sudden and unexpected loss of vehicle control involving steering behavior. At the time of the incident, the lane-keeping/driver-assist system was active, and I had both hands on the steering wheel while actively controlling the vehicle. Without any prior warning lights, dashboard messages, or alerts, the vehicle suddenly began to behave ab... Read more
Crash
3 injured
Incident date: May 22, 2026
While driving the vehicle on a long straight road the steering would bind while driving straight. When moving the steering wheel to make any slight adjustments it'd stick and force me to over or understeer left or right of center making the vehicle very unsafe to drive and hold a straight course on the highway. I've only noticed this happening at highway speeds. It was very scary to drive because ... Read more
Incident date: May 1, 2024
Honda 2022 CR-V - Rear Differential (RD) locking up, jerking, slipping, not moving smoothly. When backing up and turning the RD has been jerking and slipping for more than 2 years. I had the vehicle in the shop 2+ years ago and explained the problem and they claimed they could not find a problem and gave the car back to me. Now it's back in the shop again as the problem is worse. The powertrain i... Read more
Incident date: Oct 25, 2025
Steering locked up with all warning lights lite up. No control over vehicle. Yes this put all people in the vehicle at risk of death or injury. This happened at an intersection while making a turn-no other vehicles were at the intersection- if there had been or had this happened entering an interstate highway or turning onto a high speed road could have been hit from several directions. Not re... Read more
Incident date: Jan 1, 2026
Bad CV joints. It makes a clicking noise when ever I take a full turn
Incident date: May 20, 2026
I set out to make a quick trip to the store after work and the car was hesitating and I looked at the dash and noticed the check engine light was on. I stopped was in the store about 10 minutes when I came out I restarted it and it sounded fine and then engine light was not on. I was about 2 miles in towards home when the braking system failure message came on, steering failure message came on and... Read more
Incident date: May 20, 2026
I set out to make a quick trip to the store after work and the car was hesitating and I looked at the dash and noticed the check engine light was on. I stopped was in the store about 10 minutes when I came out I restarted it and it sounded fine and then engine light was not on. I was about 2 miles in towards home when the braking system failure message came on, steering failure message came on and... Read more
Incident date: May 20, 2026
I set out to make a quick trip to the store after work and the car was hesitating and I looked at the dash and noticed the check engine light was on. I stopped was in the store about 10 minutes when I came out I restarted it and it sounded fine and then engine light was not on. I was about 2 miles in towards home when the braking system failure message came on, steering failure message came on and... Read more
Incident date: May 1, 2026
At about 5000 miles the car began a slight clicking noise after turning left. When the wheel was straightening out. As time progressed it started happening both left and right turns and the noise got louder. Honda dealer said that was normal without looking at it. How is a loud clicking noise normal on a car with under 7000 miles. Trying to get axles replaced but they are denying the repair as... Read more
Incident date: May 15, 2026
The head gasket malfunctioned/ broke. It has been confirmed by the Honda dealer where I currently have my vehicle. There were no messages or symptoms prior to failure. My safety and others were put at risk because my vehicle began to turn off as I was driving up a hill with no warning. The vehicle began to decelerate.
Incident date: May 24, 2026
My 2022 Honda CRV is experiencing a "STICKY or CATCHING" steering wheel under normal driving conditions. The vehicle will not self-correct to the center unless some manual effort is attempted. (Especially when re-centering from a left-hand curve). The issue has become increasingly more pronounced over time. It became apparent that this was a design flaw once I began to investigate the problem on... Read more
Incident date: May 22, 2026
This vehicle is experiencing an aggressive, heat-accelerated hardware degradation of the central capacitive screen assembly commonly identified as ghost glitching, culminating in a total crash of the primary graphic interface and touch controller hardware. While your customer service infrastructure routinely classifies display anomalies as low-priority convenience or entertainment glitches, an obj... Read more
Incident date: May 22, 2026
This vehicle is experiencing an aggressive, heat-accelerated hardware degradation of the central capacitive screen assembly commonly identified as ghost glitching, culminating in a total crash of the primary graphic interface and touch controller hardware. While your customer service infrastructure routinely classifies display anomalies as low-priority convenience or entertainment glitches, an obj... Read more
Incident date: May 22, 2026
This vehicle is experiencing an aggressive, heat-accelerated hardware degradation of the central capacitive screen assembly commonly identified as ghost glitching, culminating in a total crash of the primary graphic interface and touch controller hardware. While your customer service infrastructure routinely classifies display anomalies as low-priority convenience or entertainment glitches, an obj... Read more
Incident date: May 21, 2026
The seat belt sensors are going off even when the rider is properly buckled in. Happening in the second row seats, primarily on the right passenger side of the second row.There may be an issue with the sensor.
Incident date: May 15, 2026
Fuel injector failure in exact manner described in TSB 21-010 and code P219A. The Emissions error is exactly matching TSB 21-010. Honda states that the VIN number is outside of scope and is requesting an out of pocket repair. According to many online complaints, the VIN numbers need to be expanded.
Incident date: May 22, 2026
On 5/232026 .. there was a severe thunderstorm . No hail . No signs of cracked window prior or as I approached my Honda 2023 HRV . I got in car and noticed windshield were foggy so I turned on both defroster. 10 mins later I heard a loud “boom “ in the back of my car.. I was starteled and immediately turned around and noticed the rear windshield was shattered and had a circular shaped broken ... Read more
Incident date: Apr 7, 2026
Notice the steering seems to be sticking on slight movement of the steering wheel. Later noticed clicking notice associated with the sticking. When making turning the sticking and notice seem to get louder. Steering wheel feels like something is loose.
Incident date: May 23, 2026
Having issues where the digital instrument cluster that shows fuel, mileage and odometer freezes and goes blank. Only seems to start working once the car if fully warmed up.
Incident date: May 13, 2026
The outside door handles are defective, and Honda is aware of the issue. In warm or hot weather, the door opening mechanism binds up, and eventually the stress is too great and it causes the door handle to break. The problem has been reported by nearly every CR-Z owner. For more incidents, please visit [XXX] This defect creates a significant safety issue as if both door handles are inoperabl... Read more
Incident date: Apr 6, 2026
Multiple malfunction warning lights came on stating the adaptive cruise control, emergency braking, lane keep assist, automatic headlights, etc. were not functioning. The Honda dealer attributed it to the forward facing multi-purpose camera. I was told they have seen the same issue before. It's a very expensive part to have replaced ($1846.50). While researching the problem it appears to be a ... Read more
Incident date: Apr 6, 2026
Multiple malfunction warning lights came on stating the adaptive cruise control, emergency braking, lane keep assist, automatic headlights, etc. were not functioning. The Honda dealer attributed it to the forward facing multi-purpose camera. I was told they have seen the same issue before. It's a very expensive part to have replaced ($1846.50). While researching the problem it appears to be a ... Read more