Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 24, 2026
Hyundai Tucson Sport 2016 GDI engine. I am the original owner of this truck I have taken care of this truck so much it being my first brand new purchase. No oil leaks NOTHING! When I first purchased the vehicle I noticed that it would stall when I would accelerate but did not think too much of it since it was brand new. A few years passed started to notice frequent oil changes were supposed to be ... Read more
Incident date: Feb 6, 2026
Hyundai Tucson Sport 2016 GDI engine. I am the original owner of this truck I have taken care of this truck so much it being my first brand new purchase. No oil leaks NOTHING! When I first purchased the vehicle I noticed that it would stall when I would accelerate but did not think too much of it since it was brand new. A few years passed started to notice frequent oil changes were supposed to be ... Read more
Incident date: Mar 25, 2026
Subject: Urgent Safety Complaint – Child Entrapment Due to Seat Malfunction – Hyundai Palisade Calligraphy On [XXX], my wife was picking up our two [XXX] children from school in our recently purchased Hyundai Palisade Calligraphy (purchased on [XXX]). Our daughter was properly seated in a booster seat in the second-row passenger seat next to my son. Without warning, the vehicle seat began t... Read more
1 injured
Incident date: Mar 25, 2026
My check engine light came on stating my engine coolant was low. I took it to a shop and was told I needed to replace my filter/coolant housing assembly.
HONDA
CIVIC TYPE R
(2021) - POWER TRAIN
Mar 25, 2026
Incident date: Mar 21, 2026
My 2016 Subaru Outback CVT transmission has exhibited an intermittent jerking and grabbing sensation when accelerating from a stop, worse when cold, since at least February 2023. This is a known defect covered under Subaru warranty extension bulletin 16-115-18. February 2023 — An authorized Subaru dealer documented the complaint in writing. The technician stated the vehicle never warmed up durin... Read more
HONDA
CIVIC TYPE R
(2021) - FIRERELATED
Mar 25, 2026
Incident date: Mar 21, 2026
The contact owned a 2008 Toyota Sienna. The contact stated that while he was away, the fire department called to notify him that his vehicle had caught fire while parked in the driveway. The contact's neighbor was alerted to the fire by the vehicle's alarm system and called the fire department. The fire department extinguished the fire but was unable to determine the cause of the fire. A fire depa... Read more
Fire
Incident date: Dec 15, 2025
2025 Chevrolet Blazer EV AWD purchased 5/23/25 (under 3,100 miles) The vehicle's Telematics Control Module (TCM) has failed, disabling the built-in navigation system, OnStar services, remote start, and My Chevrolet app connectivity. The dealership confirmed the TCM needs replacement and the part is on backorder with no ETA. This is a known issue affecting this model. I am reporting this as a saf... Read more
Incident date: Mar 21, 2026
Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility... Read more
Incident date: Mar 21, 2026
Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility... Read more
Incident date: Mar 21, 2026
The transmission failed. It is available for inspection but the transmission was replaced at my cost. Traveling on the highway the vehicle bogged down and could not respond to pressing gas peddle. I had no control of the vehicle. All transpired on major highway Route 95. The problem repeated again while I was driving and it was identified by the independent service facility that the transmissio... Read more
HONDA
CLARITY PLUG-IN HYBRID
(2018) - POWER TRAIN
Mar 25, 2026
Incident date: Mar 18, 2026
I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deplo... Read more
Crash
1 injured
HONDA
CLARITY PLUG-IN HYBRID
(2018) - SERVICE BRAKES
Mar 25, 2026
Incident date: Mar 18, 2026
I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a yard, hit a retaining wall and a tree, rolled and hit a metal city street sign. All airbags deplo... Read more
Crash
1 injured
HONDA
CLARITY PLUG-IN HYBRID
(2018) - ENGINE
Mar 25, 2026
Incident date: Mar 18, 2026
Vehicle completely lost power and quite running in the middle of the desert in Arizona. This relates to Saftey Recall 93c. I had to have the car towed and repaired in Scottsdale, AZ. I have been told that this repair (which was expensive) might not remedy the problem and it could reoccur. It's been over six months since the recall was issued and yet no remedy is available and I have not receiv... Read more
Incident date: Mar 20, 2026
Vehicle completely lost power and quite running in the middle of the desert in Arizona. This relates to Saftey Recall 93c. I had to have the car towed and repaired in Scottsdale, AZ. I have been told that this repair (which was expensive) might not remedy the problem and it could reoccur. It's been over six months since the recall was issued and yet no remedy is available and I have not receiv... Read more
Incident date: Mar 20, 2026
I had an unintended acceleration happen as I was easing into a parking spot of a covered parking garage. The car accelerated like a jet plane taking off. I jammed on the brake. The only thing that stopped the car was the concrete wall that was 4 feet away. My airbags activated. We had taken the car to the Honda dealer for its 35,000-mile check-up on February 24, 2026. The Honda dealer has prepared... Read more
Crash
1 injured
Incident date: Mar 25, 2026
Everyday I get alerts saying the power train system, then I can’t use my cruise control, and many other alerts pop up
Incident date: Mar 25, 2026
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Feb 3, 2026
The contact owns a 2016 Honda Pilot. The contact stated that while driving at approximately 60 MPH, the vehicle stalled and failed to return to normal functionality. Several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the rod bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the... Read more
Incident date: Feb 3, 2026
I am having power steering issues. I reached out to Chevrolet and they said in their system the recall was performed in 2019 prior to me purchasing the vehicle in 2021. I should not have to pay for an issue that was recalled. I’m unaware of what was done prior to my purchase of the vehicle in 2021
Incident date: Feb 3, 2026
I am having power steering issues. I reached out to Chevrolet and they said in their system the recall was performed in 2019 prior to me purchasing the vehicle in 2021. I should not have to pay for an issue that was recalled. I’m unaware of what was done prior to my purchase of the vehicle in 2021
Incident date: Mar 1, 2026
RE: Safety Concern – Instrument Cluster Failure Consistent with NHTSA Recall 24V-652 Dear Sir or Madam: Regarding our 2019 jeep wrangler vin# Milage of 74602.9 on 3-22-26 We are writing to report a safety-related defect involving a 2019 Jeep vehicle exhibiting instrument cluster malfunction consistent with conditions described in NHTSA Recall No. 24V-652 (FCA US LLC). Although this vehicle is no... Read more
Incident date: Jan 9, 2025
I purchased this car 2 weeks ago and noticed when I drive over 45 mph the steering wheel kind of freezes up and shakes. A warning sign pops up that say steering required and has a symbol of a steering wheel with hands on each side of it. This lasts for about 10 seconds or so, then goes away. Feels really scary like I could get into an accident. This is the first place I have reported the probl... Read more
Incident date: Feb 19, 2026
THIS IS MY 3RD COMPLAINT (Ref: Previous Reports). THE VEHICLE IS NOW A TOTAL LOSS. 1. UNRESOLVED ENGINE/STEERING (Prior Complaints): This 2013 Malibu has a documented history of sudden engine stalling and total loss of power steering at highway speeds. Despite reporting this twice to the NHTSA and to GM, the manufacturer failed to provide a remedy. 2. RECENT SYSTEMIC COLLAPSE: Prior to the car bec... Read more
Incident date: Mar 22, 2026
Incident Date，March 07, 2026] Current Mileage, 31625 miles I am reporting a catastrophic structural failure of a safety-critical suspension component on my Tesla Model Y. Upon inspection, I discovered that one of the bolts securing the driver-side lower control arm has completely detached and fallen off. A second bolt is approximately 50% loose. This has caused a significant safety hazard... Read more
Incident date: Mar 10, 2026
I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from ... Read more
Incident date: Mar 10, 2026
The contact owned a 2018 Chevrolet Malibu. The contact stated that while her son was driving down the road at 35 MPH, he switched lanes into a blind spot and was t-boned by another vehicle traveling at the same speed. The contact stated the impact occurred on the driver's side, left front, and passenger doors, which caused the vehicle to spin out. The contact stated the passenger side then struck ... Read more
Crash
Incident date: Mar 10, 2026
The contact owns a 2019 Ford F-250 equipped with Cooper Tires, Tire Line: Discoverer AT3, Tire Size: 295/60/R20, DOT Number: (N/A). The contact stated that while driving 60 MPH and hauling a trailer, the vehicle jolted into oncoming traffic and started wobbling. The contact regained control of the vehicle and eventually steered to the side of the road and parked the vehicle. The contact became awa... Read more
Incident date: Mar 25, 2026
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told... Read more
Incident date: Mar 25, 2026
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told... Read more
Incident date: Mar 25, 2026
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told... Read more
Incident date: Mar 24, 2026
Driving down the road at roughly 40 mph and the truck shifts down to 1st gear locking the rear brakes up. Was told by ford dealership was a faulty transmission it needed to be replaced for $8,400. No lights on or warning before it happened.
Incident date: Mar 24, 2026
Driving down the road at roughly 40 mph and the truck shifts down to 1st gear locking the rear brakes up. Was told by ford dealership was a faulty transmission it needed to be replaced for $8,400. No lights on or warning before it happened.
Incident date: Mar 24, 2026
I have a 2019 Toyota Rav4 and my liftgate hinges are breaking . The welds are breaking and its causing my truck to no close all the way. Also is truck itself had misaligning itself to the driver side and its also breaking my tail light from the truck hitting it. This is a known problem with this model of car. Toyota has refuse to fix this problem. Leaving people to pay for this repair out of their... Read more
Incident date: Mar 11, 2026
13.2 inch console display went blank on 9/15/25; remedy not available for over 6 months now; they still do not have a definite schedule to give me; toyota says to wait for another letter that should have been sent out months ago. Not sure if litigation is appropriate for this case.
Incident date: Mar 18, 2026
The contact owns a 2019 Tesla Model X. The contact stated that a stress crack had developed in the windshield near the forward-facing ADAS camera and sensor. The dealer inspected the vehicle and confirmed there was no sign of an impact to the windshield to cause the stress crack. The vehicle was taken to a dealer and the failure was confirmed. The vehicle was not repaired. The manufacturer was not... Read more
Incident date: Nov 1, 2025
On March 18, 2026, while driving a leased Honda Prologue in rush-hour traffic on a major highway in [XXX] , the vehicle suddenly shut down and would not restart for approximately two minutes. The incident occurred without any warning messages, alerts, or notifications and created an extremely dangerous situation. At the time of the incident, traffic had been stop-and-go for approximately three mi... Read more
Incident date: Nov 1, 2025
Harsh shifting from failing clutch drum
Incident date: Nov 1, 2025
I was driving in heavy traffic. It was a traffic jam. The driver in front of me was stop and go. I was keeping a good distance as we were moving along. Suddenly the engine braked so violently I was thrown off my seat and the seatbelt had to catch me. Inadvertently my hand must have hit the the shifting toggle. The car was then in reverse. I was unaware and shocked, so I went to get out of the brak... Read more
Incident date: Mar 24, 2026
Power steering assist failure on the message board. Making it hard to turn come on and off at different times. Changed rack and pion and steering wheel sensor. Started in Dec 2025 continuing to present
Incident date: Oct 1, 2025
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue due to the fact that they put the radar system in a location that gets overheated. We filed a claim,... Read more
Incident date: Oct 1, 2025
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue due to the fact that they put the radar system in a location that gets overheated. We filed a claim,... Read more
Incident date: Feb 13, 2026
car drove completely fine and on the dash all of a sudden, there was a warning for the brakes system malfunctioning while on the road saying a collision could occur, and the vehicle had about 5% of the braking power it should, and it almost caused an accident.
Incident date: Mar 17, 2026
While driving in heavy interstate traffic on March 18, 2026, the vehicle suddenly downshifted hard to 2nd gear, locking the rear wheels and causing the vehicle to slide out of my lane. The truck then entered limp mode and appeared to be stuck in 2nd gear. I immediately called my chevy dealer to make an appointment to drop the truck off. While researching, I found there was a recall for the same v... Read more
Incident date: Mar 2, 2026
In August 2025, I had taken the van for a drive to charge things up, got home, put it in park and parked it in my driveway, which has a mild slope. ~ 30 seconds - 1 minute after me leaving the vehicle, it rolled backward out of the driveway, across a busy street and 1/4 into my neighbors yard. I was mortified, there is usually a lot of people walking their dogs, kids etc...and cars going by. The v... Read more
Incident date: Mar 12, 2026
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
Incident date: Mar 12, 2026
The vehicle has experienced repeated failures of the integrated telematics system, including loss of GPS location accuracy, loss of data connectivity, navigation malfunction, and intermittent failure of voice command and steering wheel controls. On one occasion, the vehicle experienced a complete display blackout while driving, during which both the infotainment screen and digital instrument clus... Read more
Incident date: Mar 12, 2026
The vehicle has experienced repeated failures of the integrated telematics system, including loss of GPS location accuracy, loss of data connectivity, navigation malfunction, and intermittent failure of voice command and steering wheel controls. On one occasion, the vehicle experienced a complete display blackout while driving, during which both the infotainment screen and digital instrument clus... Read more
Incident date: Nov 11, 2024
On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained thr... Read more
Crash
Incident date: Mar 3, 2026
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu... Read more
Incident date: Mar 3, 2026
Head light Low beam on passenger side failed and no longer works