Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 28, 2026
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not c... Read more
Incident date: Mar 28, 2026
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not c... Read more
Incident date: Mar 20, 2026
ON YOUR VEHICLE, IT MAY BE POSSIBLE TO HAVE THE SYNC SCREEN IMAGE ON THE CENTER DISPLAY FLIPPED OR INVERTED IMMEDIATELY AFTER AN IGNITION CYCLE. Safety Risk THIS MAY RESULT IN THE IMAGE DISPLAYED BEING INVERTED OR FLIPPED, THIS INCLUDES ALL BUTTONS. WHILE IN REVERSE THE REARVIEW CAMERA IMAGE, BUTTONS, AND CAMERA GUIDELINES MAY ALSO BE INVERTED OR FLIPPED. A REARVIEW CAMERA THAT DOES NOT CORRECTLY... Read more
Incident date: Mar 20, 2026
ON YOUR VEHICLE, IT MAY BE POSSIBLE TO HAVE THE SYNC SCREEN IMAGE ON THE CENTER DISPLAY FLIPPED OR INVERTED IMMEDIATELY AFTER AN IGNITION CYCLE. Safety Risk THIS MAY RESULT IN THE IMAGE DISPLAYED BEING INVERTED OR FLIPPED, THIS INCLUDES ALL BUTTONS. WHILE IN REVERSE THE REARVIEW CAMERA IMAGE, BUTTONS, AND CAMERA GUIDELINES MAY ALSO BE INVERTED OR FLIPPED. A REARVIEW CAMERA THAT DOES NOT CORRECTLY... Read more
Incident date: Mar 20, 2026
ON YOUR VEHICLE, IT MAY BE POSSIBLE TO HAVE THE SYNC SCREEN IMAGE ON THE CENTER DISPLAY FLIPPED OR INVERTED IMMEDIATELY AFTER AN IGNITION CYCLE. Safety Risk THIS MAY RESULT IN THE IMAGE DISPLAYED BEING INVERTED OR FLIPPED, THIS INCLUDES ALL BUTTONS. WHILE IN REVERSE THE REARVIEW CAMERA IMAGE, BUTTONS, AND CAMERA GUIDELINES MAY ALSO BE INVERTED OR FLIPPED. A REARVIEW CAMERA THAT DOES NOT CORRECTLY... Read more
Incident date: Feb 27, 2026
I was notified in November 2025 that the transmission shift cable in my 2015 Dodge Dart was being recalled. There was no remedy at the time, however it is now the end of March 2026 and a remedy remains unavailable. This has put my safety and the safety of others on the road at risk because, per the safety recall notice I was sent, "[failure of the transmission shift cable] can cause an unexpected... Read more
Incident date: Mar 13, 2026
Premature wear (29k miles) of rear brake pads. I have a report from NTB aka Mavis Took it in today and found 1mm left on back brakes, front standard wear. No alerts or singals were seen in the car
Incident date: Mar 27, 2026
While I was driving the vehicle, the instrument cluster screen went completely blank and it won’t display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could’ve caused an accident.
Incident date: Mar 26, 2026
I have had so many problems with this car And now I cannot drive it. There is coolant in the engine. My car only has 69000 miles on it, great condition other than the engine. I took it to my mechanic I started having problems with it overheating and going right back to normal. Water pump replaced, spark plugs replaced, fuel injector replaced. Spent so much money on it and than started seeing wh... Read more
Incident date: Mar 26, 2026
MIL activated, reported misfire in cylinder 2. Attempted to replace spark plugs but they had seized. Took to dealership: was told coolant leaked into cylinder and entire engine needed to be replaced. Technician said this was common with Ecoboost engines for this model year, but not enough to merit a recall. Cost to replace engine more than the vehicle is worth
Incident date: Mar 23, 2026
Took my car in for oil piston recall. H&H KIA advised my oil level was low. I advised oil change just done 1/16/2026 and under the 6 month/7500 mile oil change recommendation. I provided screenshot that show it could indicate problem related to recall. Dealership did inspection and did advise no oil leak. When I asked about this they advised I had to pay for an engine clean and also an oil test. I... Read more
Incident date: Mar 23, 2026
Approximately 7 months ago, my 2015 Honda Odyssey experienced an engine misfire with code P0302 (cylinder 2). All spark plugs were replaced at that time and the issue appeared resolved. However, the misfire has now returned with the check engine light on, again indicating cylinder misfire. The vehicle only has 71,000 miles on it, which makes this recurring issue particularly concerning. Based on m... Read more
Incident date: Mar 23, 2026
Approximately 7 months ago, my 2015 Honda Odyssey experienced an engine misfire with code P0302 (cylinder 2). All spark plugs were replaced at that time and the issue appeared resolved. However, the misfire has now returned with the check engine light on, again indicating cylinder misfire. The vehicle only has 71,000 miles on it, which makes this recurring issue particularly concerning. Based on m... Read more
Incident date: Nov 19, 2025
My 9 year old daughter was sitting in middle row, as her sisters were getting in as well, the recliner button was pressed and she was being pinned against the front row seat. She wiggled her way out but suffers from Spina bifida and wears AFO braces for her feet. Her foot braces were caught and they snapped but luckily she was able to wiggle out.
Incident date: Nov 19, 2025
The contact owns a 2022 CAN-AM Ryker. The contact stated that while riding the motorcycle at an undisclosed speed, the motorcycle stalled. The contact attempted to accelerate, but the motorcycle stalled again. The contact pulled over to the side of the road, and the motorcycle shut off unintendedly. The contact was able to restart the motorcycle, but the failure persisted. The motorcycle was ridde... Read more
Incident date: Nov 19, 2025
The clutch slave cylinder in my 2019 Toyota Corolla Hatchback failed, causing brake fluid to leak out. The leaking fluid contaminated the clutch assembly, resulting in both the slave cylinder and clutch needing replacement. The failed components should be available for inspection from the repair facility upon request. The failure led to a loss of proper clutch operation, which made it difficult to... Read more
Incident date: Mar 9, 2025
I purchased my new 2026 Chevrolet Silverado 1500 truck on 12/04/2025 from CMA Chevrolet in [XXX] . When the truck was delivered, there was no owner's manual with the truck. I recently found that there was a recall associated with this issue. It is XXX. I thought that maybe manuals were now online. When I read the recall, it said that it is federal law that one be issued with each new vehicle. My V... Read more
Incident date: Mar 9, 2025
I purchased my new 2026 Chevrolet Silverado 1500 truck on 12/04/2025 from CMA Chevrolet in [XXX] . When the truck was delivered, there was no owner's manual with the truck. I recently found that there was a recall associated with this issue. It is XXX. I thought that maybe manuals were now online. When I read the recall, it said that it is federal law that one be issued with each new vehicle. My V... Read more
Incident date: Mar 9, 2025
While driving on the highway in light traffic at approximately 70 mph and changing lanes, the side airbags in my vehicle suddenly deployed without warning. There was no collision, no contact with another vehicle, no road debris, and no apparent external cause for deployment. I did not strike anything before, during, or after the deployment. There were no vehicles within several car lengths of my v... Read more
Incident date: Mar 21, 2026
I'm having problems with the lighting control module my high beam lights stop working. I see this year (2003) Ford crown Victoria has a recall for the lighting control module but mines isn't listed when I put in my VIN number and I wanted to see if mines can be listed. Also I would like to know why wasn't it listed on the recall list because this is a safety issue and very dangerous.
Incident date: Mar 21, 2026
The car has 41,000 miles and has experienced the second failure of the ICCU, so it will have a third unit in 3 years. The noteworthy issue is the risk associated with these failures. The unit failed on the freeway, and power was reduced to 20% (estimate), which put me and others in danger. This is apparently a known and significant issue with KIA. As a consumer, I am extremely concerned it wil... Read more
Incident date: Mar 25, 2026
The third-row power seat fails to detect obstructions and continues closing under resistance, even when encountering large objects such as a fully loaded backpack. The seat does not stop or reverse, indicating a failure of the obstruction detection / anti-pinch safety feature. This creates a crushing hazard to passengers, including children. A fatal incident involving a similar seat malfunction in... Read more
Incident date: Mar 9, 2026
The dealership Direct Motor, located in Manassas, Virginia, sold me this car in poor condition. On Sunday the 22nd, I picked up the car around 10 PM. They didn't show me any information about the car. When I picked it up, I saw that the front bumper and rear door were damaged, and the airbag lights were on, which is dangerous. I returned the car first thing Monday morning and asked them to exchang... Read more
Incident date: Mar 26, 2026
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted to 1st gear and nearly caused the contact to lose control of the vehicle. The vehicle was stopped, turned off, restarted and driven normally. The vehicle was driven back to the residence and has not been driven since. There was no warning light illuminated. The ... Read more
Incident date: Mar 15, 2026
The turn signals on my 2026 KTM 390 Adventure do not function properly. They either fail completely or work intermittently. This creates a serious safety hazard because other drivers cannot see when I am turning or changing lanes. This increases the risk of a crash, especially in traffic or low light conditions. •“Problem happens every ride” •“Problem started at miles 10 •“Dealer cou... Read more
Incident date: Mar 25, 2026
Travel Assist Not Available notification pops up on the dashboard and makes a loud distracting Ding noise randomly and repeatedly. Volkswagen has no fix for it except “replace the steering wheel” which I’ve done twice. They need to push a software update so I can silence this thing.
Incident date: Jul 11, 2025
While towing our RV trailer, we received a wrench light and the vehicle when into limp mode. When we tried to slow down and take the next exit on the interstate, the transmission tried to shift from 6th gear to 1st gear, causing the rear tires to screech and slow the vehicle dramatically. This could have caused a rear collision due to the abrupt slowing of the vehicle. The problem could only be ... Read more
Incident date: Mar 27, 2026
I'm reporting a 5mpg fuel economy reduction immediately following the 6.2L L87 engine recall (NHTSA #24V795000). I use 93 octane and monitor my fuel mileage consistently. I bragged about my fuel economy in my 6.2l until after the recall was applied. This is going to cause a financial hardship as I'm on fixed income after Servicing 29 years in the Army and 100% disabled. There is no other reason... Read more
Incident date: Mar 23, 2026
The contact owns a 2020 Buick Enclave. The vehicle was reversed out of the driveway; however, after shifting into drive(D) and depressing the accelerator pedal, the vehicle jerked, vibrated, and the check engine warning light and other unknown warning lights illuminated. After several minutes, the vehicle functioned as intended. A short distance later, the failure reoccurred. The vehicle was taken... Read more
Incident date: Feb 1, 2026
My 2024 Jeep Wrangler 4XE has been out of service for a total of 23 days across two separate dealer visits for battery-related safety recall repairs. The vehicle currently has two open recalls with no available remedy: Recall #78C (NHTSA #25V-766) - PHEV safety recall related to hybrid battery fire risk. Parts are unavailable. Recall #A7C (NHTSA #25V-710) - FOTA firmware update recall due to pot... Read more
Incident date: Mar 27, 2026
Rough running engine at idle. The vehicle also shows low oil pressure at idle 13psi. Took to several service technicians and was told this is unfortunately a flaw in the engine design and there is not a known current remedy. Also they are surprised that this model was not covered under the same recall campaign that later models are as they are nearly identical engines. The transmission also gave o... Read more
Incident date: Dec 9, 2025
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts needed to be ordered and was later informed that... Read more
Incident date: Nov 19, 2024
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ... Read more
Incident date: Jan 5, 2026
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the front brakes. No warning light was illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer lubed the brakes; however, the failure persisted, and the abnormal grinding sound had worsene... Read more
Incident date: Jan 5, 2026
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the is... Read more
Incident date: Nov 25, 2025
WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO
Incident date: Mar 13, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of t... Read more
Incident date: Mar 13, 2026
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted in reverse(R), the bac... Read more
Incident date: Mar 13, 2026
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted in reverse(R), the bac... Read more
Incident date: Mar 27, 2026
The front camera is kicking a code of U3000-49 so now none of my safety features work nor is honda 100% certain on how to fix his issue. I've spoken to Honda and no one can provide a clear answer. I'm not driving my car with my 2 small children because it's the only car I have and none of my safety features are working due to the damage from the front camera. I've been told by a glass service, it'... Read more
Incident date: Mar 27, 2026
The front camera is kicking a code of U3000-49 so now none of my safety features work nor is honda 100% certain on how to fix his issue. I've spoken to Honda and no one can provide a clear answer. I'm not driving my car with my 2 small children because it's the only car I have and none of my safety features are working due to the damage from the front camera. I've been told by a glass service, it'... Read more
Incident date: Mar 27, 2026
The front camera is kicking a code of U3000-49 so now none of my safety features work nor is honda 100% certain on how to fix his issue. I've spoken to Honda and no one can provide a clear answer. I'm not driving my car with my 2 small children because it's the only car I have and none of my safety features are working due to the damage from the front camera. I've been told by a glass service, it'... Read more
Incident date: Mar 23, 2026
This complaint goes with my issue 11727421. After I replaced my driver from in [XXX] , my passenger front blew out on XX entrance ramp from the expressway north of [XXX] . Called [XXX] and AAA took us to [XXX] . Replaced tire next day. Two tire failures on the same trip! This one was scary. Very busy highway there north of [XXX] . We were on the inside lane with little room to guardrail. INFOR... Read more
Incident date: Nov 1, 2025
Car is not holding oil it acts like it's gonna cut off while driving and it jerking was diagnosed with colitic converter p0604
Incident date: Mar 26, 2026
Fuel smell in the cab of the vehicle.
Incident date: Jan 18, 2026
The front driver side door is ‘popping’ open while driving. In addition, the seatbelt randomly releases while driving.
Incident date: Mar 23, 2026
When I bought the jeep from the first week on air bag light won’t come on I will notice it flickers but if it does come on it’s for a few minutes and that is it. Ok next thing the seat belts up front and back almost cut you so tight you can’t move and you not even be driving and the seatbelt will just take spells that really hurt my girls don’t even like riding in it anymore. It’s been h... Read more
Incident date: Mar 23, 2026
My rearview camera is showing a distorted image and then goes blank while in reverse creating a safety issue while backing up. The camera is doing everything listed in the following recall campaigns: 20C19/22V252 20C19/24V188 20C19/20V575 but Ford says my truck does not qualify for the recall because my VIN is not listed in the recall.
Incident date: Mar 23, 2026
The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut... Read more
Incident date: Mar 23, 2026
The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut... Read more