Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 30, 2026
Transmission will jump out of gear. Transmission will shift from 1st to 5th skipping all other gears. Transmission will stay in a high gear even when I’m stopped. transmission will get confused on what gear to be in and jump all around. sometimes the transmission will get stuck in limp mode in fifth gear and I will not be able to move until a loud bang when it shifts back into first. These probl... Read more
Incident date: Mar 11, 2026
The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more
Incident date: Mar 29, 2026
The power liftgate on my 2024 Toyota Sequoia intermittently fails to close using the automatic function. When pressing the close button (either on the liftgate or key fob), the system beeps twice and does not initiate closing, requiring manual force to shut the liftgate. Additionally, the pinch sensor appears to malfunction, falsely detecting an obstruction when none is present. This creates an i... Read more
Incident date: Mar 30, 2026
Our torque converter has gone out on our vehicle. It has been meticulously maintained with fluid changes and every service when needed at mileage intervals. It started showing symptoms at 63k miles which is unacceptable for a transmission to start dying already. Looking online lots of other drivers have the same issue but ford refuses to acknowledge this transmission sucks and wants us to cover th... Read more
Incident date: Mar 21, 2026
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The lo... Read more
Incident date: Mar 26, 2026
The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowl... Read more
Incident date: Mar 26, 2026
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 50 MPH, the glass panoramic sunroof suddenly exploded, causing glass shards to fall into the cabin of the vehicle. No injuries were reported. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that there was no impact on the panoramic sunroo... Read more
Incident date: Mar 30, 2026
The contact owns a 2022 Hyundai Santa Fe. The contact stated that while driving approximately 50 MPH, the glass panoramic sunroof suddenly exploded, causing glass shards to fall into the cabin of the vehicle. No injuries were reported. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that there was no impact on the panoramic sunroo... Read more
Incident date: Jan 1, 2026
"While traveling in fast-moving traffic, my 2025 Hyundai IONIQ 6 suffered a catastrophic electrical system failure and an immediate loss of motive power. The vehicle instantly entered a 'limp mode' and dropped to a maximum speed of 11 mph, creating a life-threatening hazard for myself and surrounding drivers. There were no warning lamps or symptoms prior to this sudden failure. The vehicle was tow... Read more
Incident date: Jan 1, 2026
"While traveling in fast-moving traffic, my 2025 Hyundai IONIQ 6 suffered a catastrophic electrical system failure and an immediate loss of motive power. The vehicle instantly entered a 'limp mode' and dropped to a maximum speed of 11 mph, creating a life-threatening hazard for myself and surrounding drivers. There were no warning lamps or symptoms prior to this sudden failure. The vehicle was tow... Read more
Incident date: Jan 1, 2026
"While traveling in fast-moving traffic, my 2025 Hyundai IONIQ 6 suffered a catastrophic electrical system failure and an immediate loss of motive power. The vehicle instantly entered a 'limp mode' and dropped to a maximum speed of 11 mph, creating a life-threatening hazard for myself and surrounding drivers. There were no warning lamps or symptoms prior to this sudden failure. The vehicle was tow... Read more
Incident date: Feb 1, 2026
I am submitting a safety complaint regarding a **2017 Kia Sorento SXL** equipped with a **3.3L Lambda V6 engine**, which experienced **sudden and catastrophic engine failure** at approximately **137,000 miles**. Prior to failure, the vehicle exhibited **progressively worsening engine knocking and vibration**, indicating internal engine damage. Despite these warning signs, the failure occurred **a... Read more
Incident date: Mar 30, 2026
The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for... Read more
Incident date: Mar 16, 2026
The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for... Read more
Incident date: Jan 6, 2026
Cluster went black when driving the truck. It came back a few minutes later after re-starting the engine. It seems there is a recall issued in Dec/2025, but my truck is not included on the list of suspect VIN numbers.
Incident date: Jan 6, 2026
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. Th... Read more
Incident date: Mar 1, 2026
Driver’s side front window shattered seemingly spontaneously. Car was locked and parked overnight and found in morning with shattered window. No other signs of damage to car, no rock found next to car/window. Took to nearest toyota dealership who did take pictures and told me they would file a report.
Incident date: Mar 27, 2026
While driving at approximately 40 MPH there was a loud pop and the panorama sunroof shattered. There were other cars traveling at the same speed or less, but nothing struck the vehicle to cause the glass to shatter. The glass did not immediately give way, but had it, there were passengers that would have been impacted. The roof was inspected by the dealership but is no longer available for insp... Read more
Incident date: Mar 23, 2026
automatic sliding back glass exploded while sitting in the yard. This could have injured passengers in the rear seat. Dealer said no recall is present. Repair is out of pocket. Vehicle has not been inspected. No warning signs or messages or other symptoms prior to the incident of back glass exploding
Incident date: Mar 23, 2026
The contact owns a 2017 GMC Sierra 2500 Denali. The contact stated that while driving at an undisclosed speed, the vehicle went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the knock sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The veh... Read more
Incident date: Mar 23, 2026
For approx. the last 12-18 months, I have experienced "sticky steering" during every drive. The "sticky" feeling becoming worse as the speed of the vehicle increases. There is a recall on 2023-25 CR-V EPS Grbx Greasing Saf Rec, but not on 2019 Honda CR-V's. I took my CR-V to the Honda dealer who was able to experience the steering issue of our CRV and was quoted $3,987.65 for the repair plus $1... Read more
Incident date: Jan 1, 2025
While driving less than one mile from my residence, my 2014 Jeep Cherokee suddenly displayed a warning related to shifting, followed immediately by a complete loss of engine power. The vehicle shut off without warning while in motion. At the time of the incident, the dashboard displayed the messages: “Shift to desired gear” and intermittently “Service Shifter.” I was able to safely maneu... Read more
HONDA
CR-V HYBRID
(2026) - FUEL/PROPULSION SYSTEM
Mar 30, 2026
Incident date: Mar 29, 2026
I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 — more than six months — awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in Septembe... Read more
Incident date: Mar 1, 2024
Rats are attracted to the soy based wire coating. They ate every coating off every wire in the entire car, which cost a fortune to fix! I want a new car without that wire coating. I shouldn't be responsible for this mess! It's a known problem. My car is spotless! No food or drinks allowed. The guy who fixed it said he had never seen anything like it, and was shocked at the damage because at first ... Read more
Incident date: Mar 1, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer to be diagnosed, ... Read more
Incident date: Mar 1, 2024
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made a... Read more
Incident date: Mar 1, 2025
The contact owns a 2021 Grand Design Recreational Momentum. The contact stated that while hauling the RV and driving at undisclosed speeds, the rear side door unexpectedly opened and the slide-out extended outward. No warning light was illuminated. The trailer was taken to a local dealer and remained with the dealer for additional inspections. The RV was not repaired. The manufacturer was made awa... Read more
Incident date: Mar 23, 2026
I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/multiple cylinder misfire), P0304 (cylinder 4 misfire), and P0301 (cylinder 1 misfire). These codes h... Read more
Incident date: Mar 23, 2026
I am reporting a serious and ongoing safety issue involving my 2023 Kia Forte GT. The vehicle has experienced persistent mechanical problems, including a check engine light and multiple diagnostic trouble codes, including P0420 (catalyst system efficiency below threshold – Bank 1), P0300 (random/multiple cylinder misfire), P0304 (cylinder 4 misfire), and P0301 (cylinder 1 misfire). These codes h... Read more
Incident date: Feb 1, 2026
First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was unable to determine cause of fault. Slowly the failures became worse. The vehicle infotainment sys... Read more
Incident date: Feb 1, 2026
First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was unable to determine cause of fault. Slowly the failures became worse. The vehicle infotainment sys... Read more
Incident date: Feb 1, 2026
Vehicle runs low of engine oil quickly. I've gotten oil changes by dealer and always explain i have to purchase oil every 3 weeks to top off. Was told its a leak but I never see oil on the ground where I park.Its been like this since I've purchased the vehicle. The headlights are not bright no matter if i change the bulb or the actual headlight
Incident date: Mar 15, 2026
MANUFACTURER HAS NOT YET SUPPLIED NOR COME UP WITH A REMEDY TO REPAIR RE-CALL NTSBA 24V-896 / MANUFACTURER RE-CALL C4B. I PULL A FIFTH WHEEL TRAILER WITH GRANDCHILDERN RIDING OIN THE VENHICLE WITH US WE DONT WANT A FAILURE. WE RELUNCTALLY DO NOT DRIVE THE VEHICLE WHICH ONLY HAS 44000 MILES ON IT NOW HOWEVER WE NEED TO UTILIZE THIS VEHICLE FOR WHICH IT WAS INTENDED. PLEASE HELP.
Incident date: Mar 29, 2026
I am filing a safety complaint regarding a 2022 Forest River Salem Cruise Lite travel trailer, purchased July 21, 2022. At the time of sale, the unit had an open federal safety recall (NHTSA Recall 22V-243) involving a fire/explosion hazard. The recall was not remedied prior to sale. The vehicle was presented for service multiple times, and the recall was not identified or addressed until May 20... Read more
Incident date: Jun 5, 2025
There is a recall out for “2016 Audi A6 vehicles” the recalls are “fuel system rail” as well as “coolant pump”. Both recalls are vin specific and what I find to be devastating is that both recall risk pertains to possible fire! I have the exact issues with my vehicle I even have the epc light coming on and the code is “fuel rail system” I also have an ongoing issue with my coolant ... Read more
Incident date: Jun 5, 2025
The oil consumption issue has begun. At about 75k miles, my 2018 Hyundai Tucson 1.6L Turbo is burning oil at an insane rate. And there is no indicator of it occurring (no codes or anything on the dash) until it's too late. Hyundai is now WELL KNOWN, and aware, for this problem and it is a catastrophic safety issue because of the possibility of the engine seizing and disabling the vehicle. It isn't... Read more
Incident date: Jun 5, 2025
On multiple lane roads whe I am driving next to traffic in the same direction, if I try to give a large truck in the next lane plenty of room the lane keep assist activates and pushes me closer to the vehicle I am trying to avoid. When LCA first takes control it feels like it turns toward the line it's alerting about. Then it steers me towards the thing I was trying to avoid. The happens every ... Read more
Incident date: Dec 31, 1969
I am reporting a major safety failure on my 2017 Acura MDX regarding the forward-facing multipurpose camera. Out of nowhere, the camera failed and triggered a cascade of warning lights across my entire dashboard. Because of this hardware defect, all of the critical safety systems—including the Collision Mitigation Braking System (CMBS), Lane Keeping Assist (LKAS), and Adaptive Cruise Control—a... Read more
Incident date: Mar 28, 2026
1)The powertrain runs very loud while standing still with the car on .2)The brakes are not that good because they still roll once you put your foot on the brakes .3)Also,the back up camera screen goes black or blue ,also flickering a lot which is unsafe and unreliable.There may be an electrical problem with this car .
Incident date: Feb 6, 2026
I am reporting a potential safety-related defect in my 2025 Mazda CX-50 Preferred, which is approximately four months old. On one occasion, the vehicle moved backward while in Drive mode. This occurred twice on the same day under similar conditions on a slight incline. After starting the vehicle, I shifted into Drive and applied acceleration; however, the vehicle moved backward instead of forward... Read more
Incident date: Mar 28, 2026
My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more
Incident date: Sep 9, 2025
The CV Axle joint has prematurely worn down and makes a popping sound when executing a sharp turn at low speeds. Honda is aware of the issue and has noted that it is widespread; however, they have offered no solution for fixing it.
Incident date: Sep 9, 2025
My transmission completely failed. It has been diagnosed by an auto body shop. It is available for inspection upon request. It has not been inspected by any of the named above. One day it was fine; driving normal, no erratic behavior. The next day the transmission starts slipping gears, shifting harshly, car shaking, and getting stuck in gear. Driving with my car acting up, having to pull over and... Read more
Incident date: Mar 22, 2026
Multiple warning lights were turning on then turning off in their own, typically 2-3 days later. However while on, all ADAS showed errors and did not work. Most recent time, had an elevation changed (over 6000 ft), lights came cascading on parked safely. Next morning, car would not accelerate/was extremely jerky. Turned off waited turned back on, while lights were on car felt to be running fine.... Read more
Incident date: Mar 22, 2026
Multiple warning lights were turning on then turning off in their own, typically 2-3 days later. However while on, all ADAS showed errors and did not work. Most recent time, had an elevation changed (over 6000 ft), lights came cascading on parked safely. Next morning, car would not accelerate/was extremely jerky. Turned off waited turned back on, while lights were on car felt to be running fine.... Read more
Incident date: Mar 22, 2026
While sitting at a traffic light my engine runs rough, then it dies
Incident date: Mar 28, 2026
While reading the instruction manual I noticed that in the forward facing section on page 40 it never instructs you to lock the seatbelt. This could obviously cause serious injury if a caregiver does not already know they are supposed to. You would also technically not be following the manual if you do lock it, since the manual never tells you to. Model number- CC254-FMA4 Side note- I used the in... Read more
Incident date: Nov 28, 2025
Gas Motor is not engaging to assist electric drivetrain on a hybrid AWD 2025 Santa Fe. This resulted in a dangerous situation crossing a busy road from a stop sign. The Santa Fe rolled into the intersection at the drivers request, but did not accelerate normally (only to a maximum of a few miles per hour) and felt like an eternity to cross the road. Fortunately oncoming drivers from left and right... Read more
Incident date: Mar 28, 2026
Engine is leaking alot of oil from crankshaft..I was informed there was a recall on the same type and years for the problem I am having but I do not have a recall on mine
Incident date: Mar 28, 2026
My car would we still in the middle of the road and one day I was turning to go home and it cut off with everything on the dashboard was still on and the power steering went out and I tried to turn real fast to get my driveway and next thing I know my Cortizone fire meanwhile every now and then I would see a light blinking my dashboard fast and then go away. It was the battery light barely show up... Read more
Fire