Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 23, 2026
-The engine in my 2021 GMC Denali 1500 with the 6.2L engine failed its second engine with ~4,000 miles on the new engine. It is currently at GMC dealer waiting for a 3rd new engine. - Fortunately i was parked when the failure happened and the engine locked up. -Dealer confirmed that a valve dropped and damaged the cylinder wall. - There were no warning lamps or other indication that a failure w... Read more
Incident date: Apr 1, 2026
The original B58 engine (B58B30M0, 2015–2017) utilized a conventional mechanically robust gerotor oil pump with predominantly metallic internal construction and demonstrated strong reliability in field operation. Beginning with the B58 Technical Update introduced for 2018 production (B58B30O1), BMW redesigned the lubrication system by integrating the engine vacuum pump and oil pump into a combi... Read more
Incident date: Oct 3, 2025
My 2025 Audi RS3 unexpectedly shifts into park and engages the electronic parking brake while the vehicle is in motion at low speeds. This issue has occurred multiple times, has been documented on at least nine occasions, and has undergone four (4) separate service attempts within the first 900 miles. The issue remains unresolved. On multiple occasions, the vehicle became immobilized in active t... Read more
Incident date: Mar 29, 2026
The 2025 Road Glide throttle is malfunctioning. The bike is 5 days old. The throttle is hyper-sensitive. It also is inconsistent in power even when the throttle is held steady it will surge. The bike will tend to pop forward - lurch ahead at slow speeds, especially when coming to a stop. At times the bike will also not reach idle, it races to 2100 RPM and stays at that level at a complete sto... Read more
Incident date: Mar 29, 2026
Sliding Door Sensor Failed My daughter was getting in the van, when her brother hit the door button, if my husband wouldn’t have glanced over at that exact moment and pulled her back, this would’ve been another story. THE SENSOR IS NOT SENSITIVE ENOUGH! We as mothers are demanding sensors sensitive enough to detect smaller, fragile children!
Incident date: Mar 27, 2026
My 2018 Ford F‑150 XLT has the 10R80 automatic transmission with severe issues including harsh shifting, delayed engagement, slipping between gears, and unpredictable shift timing. Symptoms occur during normal driving and create a serious safety hazard. Ford dealer replaced transmission with a remanufactured 10R80, part number JL3Z‑7000‑ERM, and is listed in Ford’s Equipment Safety Recall ... Read more
Incident date: Jan 6, 2026
After the recall work was performed, the vehicle began consuming engine oil at an abnormal and excessive rate between oil changes. Most concerning, during a recent check, the engine oil level was found to be extremely low, with no oil registering on the dipstick. This condition presents a significant risk of engine damage or failure and raises serious safety concerns. Prior to the recall service,... Read more
Incident date: Jan 6, 2026
I stopped at a stoplight and my truck shut off, the doors unlocked and then immediately restarted and then came up with a bunch of errors telling me that my brake system failed and to get the traction control serviced. I then had no power braking. This is the second time my truck has shut off at a light and restarted, but I don’t lose my brakes the first time.
Incident date: Jan 6, 2026
I stopped at a stoplight and my truck shut off, the doors unlocked and then immediately restarted and then came up with a bunch of errors telling me that my brake system failed and to get the traction control serviced. I then had no power braking. This is the second time my truck has shut off at a light and restarted, but I don’t lose my brakes the first time.
Incident date: Mar 9, 2026
There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.
Incident date: Mar 9, 2026
There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.
Incident date: Mar 9, 2026
The CVT transmission failed on my 2018 Toyota C-HR, which I purchased in 2022. The vehicle stalled in the middle of traffic on a day with elevated temperatures while my special needs child was a passenger, creating an immediately life-threatening situation. The car showed no signs of any issue prior to this failure. I attempted to have the vehicle inspected multiple times before the failure occurr... Read more
Incident date: Feb 24, 2026
Engine failed with just 3,633 miles. Covert GMC is replacing the entire engine.
Incident date: Feb 25, 2026
lost control of power steering pulled battery down and stalled vehicle
Incident date: Feb 25, 2026
Bases on owners and NHTSA investagations my 2022Honda CRV Hybrid is experiencing whats known as "sticky steering" there is a recall but my car is not in it but it is doing just that so if someone could help getting this fixed I would greatly appreciate it.Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Feb 25, 2026
I was driving one day when I began to hear a knocking sound on my vehicle. I then took the time to look up the recall on my current vehicle and it had mentioned “Rear Suspension Knuckles (24S49): Certain vehicles have defective rear suspension castings that can fail, leading to loss of vehicle control”. I just got off the phone with Ford and they expressed me how I do not have that recall unde... Read more
Incident date: Dec 31, 1969
Stellantis cant get the part to fix my vehicle. its been over a year. they keep telling me no fix. This is crazy!!!
Incident date: Mar 20, 2026
On 3/30/2026, I was driving down the road & suddenly my dash filled with warning lights about brakes, abs etc. Steering the vehicle became almost impossible because power steering was gone. When I attempted to brake, I also found that I had very little braking. The vehicle has 11,036 miles. Got the vehicle to the dealership - Capital Chevrolet from which it was purchased. It has been diagnosed as ... Read more
Incident date: Mar 10, 2026
I am the original owner of a 2023 Jeep Wrangler Sport with approximately 16,240 miles. The vehicle is completely unmodified. I am reporting a serious safety defect involving the steering and suspension system. When driving at highway speeds (50 mph and above), the vehicle experiences a violent front‑end oscillation whenever it encounters a bump, uneven pavement, or bridge expansion joints. The s... Read more
Incident date: Mar 6, 2026
The infotainment system failed, and so did OnStar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and OnStar is not working.
Incident date: Mar 6, 2026
The infotainment system failed, and so did OnStar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and OnStar is not working.
Incident date: Mar 6, 2026
We were on the way home from a soccer tournament in [XXX] on rt. XXX and 4 hours into our trip the car's fuel pedal stopped responding and our speed started descending rapidly. The engine light was on with the vehicles stability system, Hill assistant, emission system, power system, TSA..... All of them were lit. Scared I put hazards on and pulled over on the side of the road. I waited about 20 ... Read more
Incident date: Jul 3, 2025
The contact owns a 2025 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "High Voltage Battery Fault" was displayed and then the message "Take Vehicle to Dealer" was displayed. The vehicle was taken to the dealer, but no cause of failure was found. The contact stated that while driving at an undisclosed speed, the message "Stop Safely Now" was displayed and th... Read more
Incident date: Jan 9, 2026
The backup camera sometimes doesnt show the lines. also the camera sometimes glitches while backing up. And the infotainment system sometimes wont let the music out of the speakers even turning off and on the stereo/truck.
Incident date: Jan 9, 2026
The contact owns a 2026 Hyundai Palisade. The contact stated that the vehicle turned off on several occasions after the engine Auto START/STOP system was engaged. The vehicle was restarted and was taken to the dealer; however, the failure could not be duplicated. Additionally, upon starting the vehicle after the vehicle was refueled at a gas station, the check engine and several other unknown warn... Read more
Incident date: Mar 31, 2026
Electronic truck tail gate opened while driving after washing vehicle. The tailgate button on the FOB or inside the cabin were not pressed.
Incident date: Mar 25, 2026
As I was traveling in my Thor Tellaro with Dodge Ram 3500 chassis at 70 mph with cruise control set down I-10 northward a few miles past the rest stop after entering at [XXX] , my satellite dome flew off the top of my vehicle. It did not hit another vehicle but by time I could stop and get back around it had been hit by other vehicles in the roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM O... Read more
Incident date: Mar 25, 2026
As I was traveling in my Thor Tellaro with Dodge Ram 3500 chassis at 70 mph with cruise control set down I-10 northward a few miles past the rest stop after entering at [XXX] , my satellite dome flew off the top of my vehicle. It did not hit another vehicle but by time I could stop and get back around it had been hit by other vehicles in the roadway. INFORMATION REDACTED PURSUANT TO THE FREEDOM O... Read more
Incident date: Mar 25, 2026
Transmission shift cable
Incident date: Aug 1, 2023
Transmission shift cable
Incident date: Feb 22, 2026
Steering wheel feels sticky or like it catches when going at higher speeds, particularly on long distances. Dealer has confirmed to replace the power steering rack (which includes the steering gear box/worm gear). The gear box/worm gear was part of a previous recall but only for 2023-2025 CRVs although this issue was being reported beginning in 2021.
Incident date: Feb 22, 2026
I received a letter in August 2025 informing me about the passenger airbag recall for 2020-2025MY Land Rover Range Rover Evoque that said parts and remedy are not yet available. I received a second letter in February 2026 that said parts and remedy are available and advising I schedule a service appointment with Land Rover Range Rover dealer. I've called three Land Rover Range Rover dealerships in... Read more
Incident date: Feb 22, 2026
The trunk will fail after 3 to 5 attempts to open it. The car is available for inspection. Anything or anyone locked in the trunk cannot be retrieved by exterior trunk release for an undetermined amount of time. The issue has been confirmed by the Dodge dealer and the manufacturer Stellantis. The manufacture Stellantis has sent a representative and they have confirmed the issue. There are no warni... Read more
Incident date: Mar 31, 2026
Following a 25-day repair at a certified collision center due to an earlier accident, the vehicle's Full Self-Driving (FSD) and Active Safety Systems began failing. The vehicle repeatedly failed to keep speed and failed to stay centered in the lane. On March 25, 2026, while traveling at low speed on a public roadway with FSD actively engaged, the system failed to maintain a stable path and incorr... Read more
Crash
Incident date: Sep 10, 2025
While backing up back up camera suddenly went to a blue screen unable to see anything.
Incident date: Mar 1, 2023
Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I believe to be a serious, systemic, and unresolved design defect in the Ram ProMaster van, affecting... Read more
Incident date: Mar 1, 2026
Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at which it flickers and becomes static-y increases, and eventually turns all snowy and sometimes goes bl... Read more
Incident date: Mar 1, 2026
Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at which it flickers and becomes static-y increases, and eventually turns all snowy and sometimes goes bl... Read more
Incident date: Mar 1, 2026
Traveling southbound onXXX in Virginia between the hours of 7-9am. Weather was clear with bright sunshine. While traveling at highway speed with the cruise control activated the emergency braking system activated on 3 separate occasions. Traffic was heavy but moving at a steady speed. I suspect the angle of the sun and the sunlight intensity caused the inadvertent activation.
Incident date: Mar 31, 2026
MY ENGINE IS EXPERIENCING ROD BEARING FAILURE AT 155,000 MILES, RESULTING IN ENGINE REPLACEMENT REQUIREMENT CONFIRM BY INDEPENDENT SERVICE CENTER. NO WARNING LAMP BUT LOUD KNOCKING NOISE IS AUDIBLE. MY SAFETY IS VERY MUCH AT RISK DUE TO THE VEHICLE COULD BE FAILING AT ANY MOMENT IN TIME AND COULD LEAVE ME STRANDED ANYWHERE. THIS WAS IN A SERVICE BULLETTINS FOR 2017. HOWEVER WHEN CHECKING MY VIN. M... Read more
Incident date: Mar 31, 2026
Low beam headlights extremely dim. Feels like driving with parking lights only. Very difficult to see. While checking different positions of the headlight switch discovered that in the parking light position ALL lights go off.
Incident date: Mar 11, 2026
Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing oth... Read more
Incident date: Mar 29, 2026
The steering wheel clunks and locks when turning at low speeds or when ISG turns the car back on. At times, it is a hard enough jerk to pull it out of my hands. It was taken to the dealership multiple times. The coupler was replaced, but it still jerked the steering wheel. The dealership in Utah could not replicate the sound, even though it occurs multiple times a day at this point. Loss of the ab... Read more
Incident date: Mar 26, 2026
Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.
Incident date: Mar 26, 2026
Incident Overview: In late February 2026, at approximately 114,000 miles, this 2022 Rivian R1T suffered a comprehensive failure of its kinetic (hydraulic) suspension system. The failure occurred during normal on-road operation at approximately 60 mph in temperate (60°F) conditions. The vehicle has no history of off-road use or heavy hauling. Safety Risk & Critical Failure Mode: The suspension is... Read more
Incident date: Mar 26, 2026
Car stalled in middle of intersection. Had to get out push it out of the way turned on again after trying few times. Stalled again at stop sign won’t turn on locked out turned off car tried few more times got out pushed it out of the way tried few more times turned on again.
Incident date: Feb 19, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of t... Read more
Incident date: Feb 19, 2026
Ford does not have a solution to my vehicle being fixed for a safety recall.
Incident date: Mar 19, 2026
Our 2019 Jaguar XJ only has 41000 miles on it but it has a poorly designed cooling system: Hoses for the cooling system travel directly under the super charger assembly and are not designed to stay intac for anywhere near our 100,000 mile Warranty but are NOT covered by warranty. This, I would argue is a definitive safety issue with the fumes that are produced and the leakage from the pink hybrid... Read more
Incident date: Mar 19, 2026
The contact owns a 2007 Chevrolet Corvette. The contact stated that while the vehicle was parked at the residence, after exiting the vehicle, the contact became aware of an abnormal fuel odor inside the vehicle. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and i... Read more