Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Dec 17, 2024
The vehicle completely stopped and shut off while driving on the roadway. Luckily no one was behind me. The check engine light did come on right before but it wasn’t on long enough for me to get somewhere to stop and check it out. There had not been any issues prior to this. The vehicle is still being serviced but they said it was the 12v battery and electric coolant heater that needs replacing ... Read more
Incident date: Dec 17, 2024
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the... Read more
Incident date: Mar 31, 2026
In December 2024, I was driving my 2024 Honda Accord Hybrid Sport on a clear, dry day after school when the car just completely lost power out of nowhere. The dashboard went crazy, flashing a bunch of different error messages every few seconds. Because the car wouldn't respond, I ended up in a side-impact crash. I was able to turn on/off the car after putting on my hazards and I was able to drive ... Read more
Crash
Incident date: Mar 31, 2026
In December 2024, I was driving my 2024 Honda Accord Hybrid Sport on a clear, dry day after school when the car just completely lost power out of nowhere. The dashboard went crazy, flashing a bunch of different error messages every few seconds. Because the car wouldn't respond, I ended up in a side-impact crash. I was able to turn on/off the car after putting on my hazards and I was able to drive ... Read more
Crash
Incident date: Apr 1, 2026
I am filing a complaint regarding an unresolved and ongoing issue with my 2021 Hyundai Elantra N Line. The vehicle currently has approximately 80,100 miles. This issue began when the vehicle had under 60,000 miles. At that time, I brought the vehicle to a Hyundai dealership because the check engine light was on and I was informed it was related to the EVAP system, specifically the purge valve. I... Read more
Incident date: Mar 1, 2025
2014 Toyota RAV4 AWD XLE purchased June 2025. Multiple pre-existing safety defects confirmed by dealership personnel were never disclosed at time of sale. POWER TRAIN: Torque converter failure — vibration documented at pre-sale inspection, never disclosed or diagnosed. Axle bracket corroded so severely it was fused to axle and required cutting off — confirmed by service advisor on recorded cal... Read more
Incident date: Nov 3, 2025
Bought a SUV from a car lot was told the only problem it had was the o2 sensor needed to be changed test drive was good so had it a few days driving it got to be extremely bouncy ended up taking to my mechanic he said the struts are worn down nothing left on them the suspension was bad and the axles can snap anytime from how bad it bounces and said the airbag sensors are out
Incident date: Mar 1, 2026
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think s... Read more
Incident date: Mar 1, 2026
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think s... Read more
Incident date: Mar 1, 2026
I am reporting a dangerous and recurring transmission defect in my 2018 Honda Odyssey equipped with the ZF 9-speed automatic transmission. The vehicle experiences sudden and unpredictable delayed acceleration, particularly at low speeds. When attempting to accelerate from a complete stop or at speeds below 25 mph, the transmission fails to engage properly, leaving the vehicle stranded in the middl... Read more
Incident date: Dec 2, 2025
The fuel pump is failing and stalls when driving.
Incident date: Apr 1, 2026
Front camera needs to be replaced. According to several Honda forums, this is a very common problem requiring the front camera to be replaced. All safety features requiring the camera no longer work.
Incident date: Apr 1, 2026
All of the warning lights and 8 warning messages are displayed on my dashboard. They display for a certain amount of time then they go off and return. A number of Youtube post suggest disconnecting the negative battery terminal for 5 minutes to reset the computer. This is a short term fix. I took the car to Honda for diagnostic test twice. First time I was told it was the turbo and would cost... Read more
Incident date: Mar 26, 2026
If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.
Incident date: Apr 1, 2026
Without warning, car began to drop out of 5th gear while driving, entering Neutral at high speeds. This is a manual transmission and you can see the shifter physical move itself into 5th gear. Driver almost lost control of the vehicle out of surprise to what had just happened. When searching in Reddit, this appears to be a widespread issue for this year/make/model. Took to local Chevy for diagn... Read more
Incident date: Apr 1, 2026
I own a 2018 Honda Santa Fe it is using oil so fast. I know that there is other people complaining about the oil consumption so my engine just blew up because I had it changed on March 13 brand new oil change and on Monday night the engine blew up.. The people who changed my oil said that there have been a complaint that they have been using so much oil and I have talked to Hyundai about this and ... Read more
Crash
Incident date: Mar 26, 2026
My car made a loud banging noise and would not move even though engine was running. Had towed and was told car needs new transmission I brought to another mechanic for second opinion and was told the same thing code P073300
Incident date: Apr 1, 2026
2026 Kia Carnival MPV Hybrid SX Prestige(Exterior: Astra Blue Interior: Tuscan Umber / Off-Black) purchased December 2025. Two separate safety-related defects have gone unresolved for 31+ cumulative days across two dealer repair visits. DEFECT 1 — INSTRUMENT CLUSTER: Instrument cluster screen goes blank while driving, eliminating speedometer, TPMS, and all warning indicators. First observed Febr... Read more
Incident date: Apr 1, 2026
The contact owns a 2012 Ford Fusion. While the contact’s girlfriend was driving at an undisclosed speed, the steering wheel jerked and pulled to the right. Due to the failure, the steering wheel seized, and excessive force was needed to turn the steering wheel. The driver was able to avoid striking the curve. An unknown code was displayed. The contact was called and went to the scene of the fail... Read more
Incident date: Mar 28, 2026
several recalls but dealer my did not have any
Incident date: Mar 21, 2026
The Rear crank shaft seal is leaking on my car. It was a recall on the same engine but on the grand Cherokee. Not the cherokees. It’s $2500 to fix it.
Incident date: Apr 1, 2026
ABS module has failed and there is no end in sight on the backorder, so many owners have the same issues so finding a part is almost impossible, there is a current lawsuit going on for the newer model rams because of similar issues so I guess they are focused on trying to fix those so there are no resources to get trucks like mine repaired. Nobody knows when or if ever we will have replacement par... Read more
Incident date: Apr 1, 2026
Ford has issued two recalls on my vehicle that have not been remedied in a timely manner. The A pillar recall on my 2016 Ford Explorer was issued on November 19, 2024. That replacement part has not been made available more than 16 months after the initial recall. The B pillar recall on my 2016 Ford Explorer was issued in May of 2025, nearly one year ago and that replacement part has also not be... Read more
Incident date: Jan 14, 2026
The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle had experienced transmission failure, and the brake lines were rusted. The contact was trapped in the desert for hours with his dog. The contact stated that two independent mechanics had determined that the idler pulley needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was... Read more
Incident date: Apr 1, 2026
The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's v... Read more
Crash
Incident date: Apr 10, 2024
I am reporting a serious and ongoing safety issue with my Ram 1500. The vehicle has experienced multiple incidents of complete power loss while driving, including at highway speeds. During these events, the vehicle abruptly shuts down without warning. The dashboard lights illuminate (including the battery and check engine lights), followed by total electrical failure. The engine turns off, the rad... Read more
Incident date: Feb 5, 2025
When Turning to right and left there is rattling sounds mostly on slow turn. I brought to Honda dealership drive test it with their Tech. They said might be drive shaft or CV joints. But they did not fixed because they did see loose or bad since the car is new parts may not be available. yet they told I can still drive it . They said will report it and let the Honda motor company what to do on thi... Read more
Incident date: Aug 1, 2024
Date: April 1, 2026 Subject: FINAL NOTICE: Repeated Safety Failures and Demand for Buyback – 2024 Dodge Hornet (VIN: [XXX] ) To [XXX] Autoland, Management and Stellantis Customer Care, I am writing to formally document a persistent and life-threatening safety defect regarding my 2024 Dodge Hornet GT, purchased on December 21, 2023. As of today, this vehicle has become a liability to my... Read more
Incident date: Jan 2, 2026
Yes, the vehicle is available upon request. While operating my vehicle I experienced multiple serious mechanical and safety related issues including: A burning/ overheating smell coming from the center consol area, senor malfunctions, unexpected gear shifting while driving. The unexpected gear shifting contributed to a motor vehicle accident. The vehicle did not operate in safe or predictable mano... Read more
Incident date: Jan 2, 2026
Yes, the vehicle is available upon request. While operating my vehicle I experienced multiple serious mechanical and safety related issues including: A burning/ overheating smell coming from the center consol area, senor malfunctions, unexpected gear shifting while driving. The unexpected gear shifting contributed to a motor vehicle accident. The vehicle did not operate in safe or predictable mano... Read more
Incident date: Mar 28, 2026
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high r... Read more
Incident date: Apr 1, 2026
Molded lead frame sudden downshifts to first third or fifth gear would have to pull over to the side of the road/highway and shut the truck off and restart it to get it to go away it went from happening every 50-75 miles to the point where it would happen every 1-5 miles or less when it would down shift to first gear it would lock the rear wheels and almost caused me to get in multiple accidents h... Read more
Incident date: Apr 1, 2026
Molded lead frame sudden downshifts to first third or fifth gear would have to pull over to the side of the road/highway and shut the truck off and restart it to get it to go away it went from happening every 50-75 miles to the point where it would happen every 1-5 miles or less when it would down shift to first gear it would lock the rear wheels and almost caused me to get in multiple accidents h... Read more
Incident date: Apr 1, 2026
6R80- Unexpected downshifting at highway speeds without driver input causing the vehicle to slow down. Harsh/rough when shifting and sounds like I'm driving on the rudders on the side of the highway. No warning lamps or messages. Occasionally downshifts hard when I'm slowing down and then potentially locking up my rear wheels.
Incident date: Mar 31, 2026
Clicking noise while operating vehicle AND turning steering wheel to the left. Concerns of axle failing/braking while turning or sudden stop if ever encounter a situation when I need to slam on the brakes.
Incident date: Oct 1, 2024
The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made awar... Read more
Incident date: Jan 1, 2026
Safety Complaint – 2019 Ford Edge Transmission and Engine Shutdown Issues To Whom It May Concern, I am submitting this complaint to report ongoing safety-related defects with my 2019 Ford Edge, which I purchased new. At 30,000 miles, the auto on/off stopped working and was not fixed. After approximately 50,000 miles, the vehicle began shutting off after refueling. At 68,000 miles, the tr... Read more
Incident date: Jan 7, 2026
Cylinder head gaskets) replaced - Cylinder head serviced/repaired - Timing belt replaced
Incident date: Jan 7, 2026
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this tim... Read more
Fire
Incident date: Jan 7, 2026
On March 11, 2026, a 2024 Ford Transit (VIN: [XXX] ) was being operated under normal driving conditions when the check engine light began intermittently activating. Shortly thereafter, the vehicle experienced a sudden loss of dashboard functionality. While attempting to safely maneuver to the shoulder, the operator experienced loss of power steering and reduced braking capability. During this tim... Read more
Fire
Incident date: Dec 17, 2024
I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] hea... Read more
Incident date: Dec 17, 2024
I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] hea... Read more
Incident date: Mar 7, 2026
My 2023 Lincoln Aviator has a grinding noise when I back up. Also a rattle has begun at all speeds. I had vehicled check and the axles were found to be totally rusted. Prior to having it towed to the detail i did some research and found the following -- A 2023 Lincoln Aviator recall regarding a "rusted" or breaking axle generally refers to a serious issue where the rear axle bolt can fracture, ... Read more
Incident date: Apr 1, 2026
The component affected is the passenger side mirror. The plastic cap over the mirror spontaneously cracked. It sounded like my CRV was hit by a rock. I looked over and my mirror was folded into the vehicle. The mirror works, it is not cracked and the movement via the driver side buttons works. Upon stopping and looking, the plastic was broken from the bottom around the interior of the cap. Exterio... Read more
Incident date: Apr 1, 2026
The component affected is the passenger side mirror. The plastic cap over the mirror spontaneously cracked. It sounded like my CRV was hit by a rock. I looked over and my mirror was folded into the vehicle. The mirror works, it is not cracked and the movement via the driver side buttons works. Upon stopping and looking, the plastic was broken from the bottom around the interior of the cap. Exterio... Read more
Incident date: Mar 25, 2026
The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that the recall repairs were not completed because the parts for the recall repairs were not yet available.... Read more
Incident date: Mar 25, 2026
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not... Read more
Incident date: Jun 1, 2020
Hard Shifting, will enter limp mode in 2nd and 4th gear (usually will down shift to that gear). The check engine light will flash and I have to pull over, stop, shut off my vehicle and then restart it to resolve. I have already spent roughly $4,000 in repairs and still have continued issues. These issues started at approximately 100,000 miles, transmission was rebuilt at 110,000. The current mile... Read more
Incident date: Apr 1, 2026
The Transmission mount failed and the transmission was loose and clunking around in the vehicle when I applied the breaks and occasionally when I accelerated. The car has less than 50K miles and the transmission mount should not fail. There was no accident or rust and no reason for it to fail. I believe it is a safety hazard that Honda should do a recall or at least cover the cost of the repair.
Incident date: Apr 1, 2026
The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling or accelerating from 0 - 25 MPH, the vehi... Read more