Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 1, 2026
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the N... Read more
Crash
Incident date: Apr 1, 2026
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the N... Read more
Crash
Incident date: Feb 24, 2026
My oil pan cracked. I’ve never had any issues with oil pans until this one. Hyundai will not replace this under warranty.
Incident date: Mar 31, 2026
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine and other unknown warning lights illuminated. Additionally, the vehicle stalled several times and with several unknown warnings illuminated. The contact stated that a friend had checked the vehicle and stated that there was no oil inside the engine... Read more
Incident date: Aug 22, 2025
The contact owns a 2009 Honda Accord. The contact received notification of NHTSA Campaign Number: 09E063000 (Equipment) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Incident date: May 1, 2025
Transmission shifts to neutral on the highway with speed of 65 on the left most lane with no shoulder parking available. Huge safety hazard. Also happened when stopping at the stop sign when taking it to safe location. Transmission failing.
Incident date: Mar 31, 2026
The contact owns a 2025 Hyundai Ioniq 6. The contact stated that as his wife was pulling into the residence driveway at approximately 3 MPH, the vehicle inadvertently accelerated. The contact stated that the front end of the vehicle crashed into the side of the house. The contact stated that there was damage to the house and damage to the front bumper of the vehicle. The contact stated that his wi... Read more
Crash
Incident date: Apr 2, 2026
Electrical component with car has been malfunctioning. ADAS system malfunctioning (all the lights on the dash have been coming on in and out at different times) despite turning the car on and off. Video and picture evidence has been collected on different days and times this issue has been happening. Blinkers do not work when this is happening. Concerned for safety while driving. Hyundai Dealers... Read more
Incident date: Apr 2, 2026
The contact owns a 2024 Nissan Pathfinder. The contact stated that on several occasions when the vehicle was started, the RPM was excessively high, and the engine was revving excessively. The contact stated that while driving on several occasions at various speeds in rainy weather, the Forward Collision Avoidance notification activated inadvertently via the side mirrors on several occasions. The v... Read more
Incident date: Apr 2, 2026
The contact owns a 2024 Nissan Pathfinder. The contact stated that on several occasions when the vehicle was started, the RPM was excessively high, and the engine was revving excessively. The contact stated that while driving on several occasions at various speeds in rainy weather, the Forward Collision Avoidance notification activated inadvertently via the side mirrors on several occasions. The v... Read more
Incident date: Mar 26, 2025
●Unknown- transmition seem to slip or acted like stalling or about to die. Would jerk forward and shutter till finally would not start after being turned off. So had it towed because would not start again. ●myself and others in my 2017 Ford Focus titanium edition were traveling over a bridge at the time of the incident and very well have stalled out or quit running in the middle of traffic o... Read more
Incident date: Mar 21, 2026
I am experiencing persistent and unresolved issues with the infotainment and display system in my Toyota Corolla, primarily involving Apple CarPlay overriding the driver display. Even when I manually disable the setting that allows CarPlay/navigation to take over the display behind the steering wheel, the system does not retain this setting. After turning the car off and restarting it, the navigat... Read more
Incident date: Mar 21, 2026
The All Wheel Drive (AWD) system of the vehicle became partially inoperable after hearing a loud bang under normal vehicle acceleration some time in early 2025. The vehicle did not trigger or display any warnings stored in the onboard computer or on the dash display that the AWD system had any faults or issues. Had this system failed during an emergency situation involving hazardous or dangerous d... Read more
Incident date: Mar 21, 2026
Transfer case exploded internally and cracked the transfer case while pulling out of parking lot. I still have the transfer case for inspection.
Incident date: Apr 1, 2026
On December 2, 2025, my Tesla was charging in the garage of my residence in [XXX] , when a fire appears to have originated in or around the vehicle area. Before the fire, I smelled smoke/burning and also heard popping sounds. The fire spread rapidly and resulted in the destruction of my home, creating an immediate and severe risk to the safety of all occupants and anyone nearby. This incident expo... Read more
Fire
2 injured
Incident date: Mar 20, 2026
SUPPLEMENTAL TO COMPLAINT ID: 11728745. My 2025 RAV4 failed at 39,919 miles. Toyota Corporate is acting in bad faith to deny the 60,000-mile Powertrain Warranty. The Case Manager repeatedly calls only after 6:30 PM when the dealership is closed to avoid resolution. Furthermore, the representative is now using "legal threats"-directing me to their legal department-as a tactic to stop me from pursui... Read more
Incident date: Jan 17, 2026
The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in ... Read more
Incident date: Jan 17, 2026
I have 2016 Mini Clubman S with 109,000 miles on it , I got a check engine light with a Code U019D. I went to dealer to check and was told the radiator would need to be replaced at a cost of $ 3,700 dollars. After researching it is a common issue due to defect in materials, there was an extended warranty offered by bmw up 15 years or 150,000 miles to cover this defect. I was told that since I am i... Read more
Incident date: Jan 17, 2026
The contact owns a 2023 Mercedes-Benz EQB300 4Matic. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more
Incident date: Dec 4, 2025
The contact owns a 2023 Honda Accord. The contact stated that after taking the vehicle in for a check, the instrument panel was inoperative. The contact attempted to reboot the system, but the issue persisted. The contact stated that the steering gear box was failing, and that the steering wheel was firm, and the contact temporarily lost control of the vehicle. The vehicle was taken to a dealer, b... Read more
Incident date: Dec 4, 2025
The contact owns a 2023 Honda Accord. The contact stated that after taking the vehicle in for a check, the instrument panel was inoperative. The contact attempted to reboot the system, but the issue persisted. The contact stated that the steering gear box was failing, and that the steering wheel was firm, and the contact temporarily lost control of the vehicle. The vehicle was taken to a dealer, b... Read more
Incident date: Nov 1, 2025
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the B-pillar trim on the driver’s side door started to detach. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer sent a technician to the residence and deter... Read more
Incident date: Mar 6, 2026
The contact owns a 2024 Toyota Tundra. The contact stated that while driving approximately 70 MPH on the highway, the vehicle lost automotive power and decelerated unintendedly. The vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer, and the spark plugs were replaced, the brake lines were flushed, and the oil filter was replaced. The v... Read more
Incident date: Mar 21, 2026
My eyesight camera keeps failing, it just started like a week ago I had it scanned and it is saying there is an error with the eyesight camera, I have not had an issue with it until now.
Incident date: Mar 16, 2026
While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut off, a battery warning appeared, but the battery had been in good condition and less than a year old. ... Read more
Incident date: Mar 16, 2026
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted several times and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufact... Read more
Incident date: Mar 13, 2026
See attached document for complaint.
Incident date: Mar 20, 2026
The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false “liftgate open” alert triggers the vehicle’s alarm system to activate unexpectedly without any attempt t... Read more
Incident date: Apr 2, 2026
Vehicle contains traces of cychlorphine, labeled as "POLICE," facilitates criminal activity impersonation of a police officer, seller has actual knowledge and can be liable under color of law upon purchase agreement. Safety risk for buyer, and the general public for false police pretenses, harassment, and actual police scrutiny. Vehicle has open recall.
Incident date: Apr 2, 2026
Trailer brake system malfunction causing truck to lose trailer braking abilities. Instrument panel showing trailer disconnected message. Issue happens with all trailers connected to 7 pin connector, including fifth wheel.
Incident date: Mar 28, 2026
My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive... Read more
Incident date: Mar 28, 2026
Was driving on the road while it was raining outside. As I turned a corner my power steering suddenly dropped out mid turn. Was able to fight to get of the road. It was accompanied with a service power steering system light on my dash. I shut the vehicle off and restarted it. It drove fine for a short bit and again loss power steering. The power steering light came on along with service elec... Read more
Incident date: Mar 28, 2026
The contact owns a 2026 Chevrolet Tahoe. The contact stated that after making a long-distance trip, the check engine warning light illuminated. Additionally, the side mirrors were moving independently, and the vehicle failed to start after several attempts. The vehicle eventually restarted the following day, and the contact stated that the check engine warning light turned on the drive to the resi... Read more
Incident date: Apr 2, 2026
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the message “4WD/Pull Over” was displayed, and the Low Oil warning light was intermittently illuminated. The contact became aware of the warning lights after receiving an oil change. Additionally, the oil level needed to be topped off after driving approximately 3,000 miles. While driving at var... Read more
Incident date: Apr 2, 2026
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at undisclosed speeds, the message “4WD/Pull Over” was displayed, and the Low Oil warning light was intermittently illuminated. The contact became aware of the warning lights after receiving an oil change. Additionally, the oil level needed to be topped off after driving approximately 3,000 miles. While driving at var... Read more
Incident date: Apr 2, 2026
The contact owns a 2018 GMC Sierra Denali 1500. The contact stated that on several occasions while driving at speeds over 30 MPH, the vehicle started shaking abnormally. The contact stated that the vehicle stalled while driving on three separate occasions and stalled twice while slowing down. There was no warning light illuminated. The vehicle was able to restart each time, but on one occasion, se... Read more
Incident date: Aug 1, 2018
Vehicle is a 2024 Jeep Grand Cherokee 4xe (PHEV) subject to Safety Recall 78C (25V-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more tha... Read more
Incident date: Mar 1, 2026
COMPLETE ENGINE POWER LOSS. I WAS DRIVING MY TRUCK TO WORK. I PULLED OUT TO THE DOUBLE LANE HWY TO MAKE MY WAY TO WORK. AS I WAS EXCELERATING UP THE HILL THE ENGINE JUST STOPPED, FULL POWER LOSS. PRIOR TO THE POWER LOSS THERE WERE NO WARNING LIGHTS OR ALARMS. ENGINE LIGHT WAS NOT ON. LUCKILY IT WAS EARLY IN THE MORNING AND THE ROAD WAS NOT BUSY. I WAS ABLE TO COAST MY TRUCK TO THE SIDE OF THE ROAD... Read more
Incident date: Mar 1, 2026
I own a 2026 Hyundai Palisade Calligraphy Hybrid, VIN [XXX] le is included in two safety recalls: 1.Second- and third-row power-folding seats may fail to detect a person or object, creating a risk of trapping or crushing a child. 2.[Second recall issue—e.g., seat sensor/seatbelt defect] may prevent proper seat operation or restraint, further endangering passengers. I transport a toddler daily,... Read more
Incident date: Mar 20, 2026
while driving down the freeway at 80 mph, in my 2025 Chevy truck with 6000 mikes , the truck suddenly locked up, almost throwing myself and my daughter into the dash, thank goodness the semi truck behind us was paying attention of we would be dead! I was able to steer it to the shoulder of the road where I unhooked the battery hoping to reset the system to no avail. Waited on the side of the roa... Read more
Incident date: Mar 20, 2026
while driving down the freeway at 80 mph, in my 2025 Chevy truck with 6000 mikes , the truck suddenly locked up, almost throwing myself and my daughter into the dash, thank goodness the semi truck behind us was paying attention of we would be dead! I was able to steer it to the shoulder of the road where I unhooked the battery hoping to reset the system to no avail. Waited on the side of the roa... Read more
Incident date: Jun 9, 2025
The contact owns a 2015 Nissan Pathfinder. The contact stated that the rear brake lights failed to illuminate when the vehicle was parked. The contact depressed the brake pedal to disengage the brake lights. While driving at various speeds, the brake lights illuminated without the brake pedal being depressed. The dealer was contacted and confirmed that there were recalls associated with the VIN re... Read more
Incident date: Jun 9, 2025
The Clutch Slave Cylinder needs replacement
Incident date: Jun 9, 2025
I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica Hybrid 2017). [XXX] At times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/PIM). I immediately contacted the... Read more
Incident date: Mar 26, 2026
1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge—with limited ability to safely stop pose... Read more
Incident date: Mar 8, 2026
The contact owns a 2018 Honda Accord. The contact stated that while driving approximately 45 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The vehicle was diagnosed, and it was determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mil... Read more
Incident date: Mar 8, 2026
after Harley Davidson performed the recall, the brakes are now lock up due to deposits in brake hydraulic control unit making the motorcycle unsafe to ride. they are stating this is not part of the recall, in the first paragraph of the recall it states that that is the problem that happens from the defective brake fluid. This is exactly why the recall is out there, they had me using defective brak... Read more
Incident date: Mar 31, 2026
Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out of the way until a tow truck arrived.
Incident date: Dec 17, 2024
The vehicle completely stopped and shut off while driving on the roadway. Luckily no one was behind me. The check engine light did come on right before but it wasn’t on long enough for me to get somewhere to stop and check it out. There had not been any issues prior to this. The vehicle is still being serviced but they said it was the 12v battery and electric coolant heater that needs replacing ... Read more