Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Sep 12, 2025
While driving slowly in a traffic queue, the driver applied the brakes to stop behind the vehicle ahead. The ABS activated unexpectedly, causing the truck to lurch/jump forward instead of stopping smoothly. The driver was forced to steer left to avoid a collision, but the vehicle ultimately struck the car in front, damaging the left front of the truck. No injuries occurred. This is not the first t... Read more
Crash
Incident date: Apr 7, 2026
Valor Canister Purge solenoid is faulty. After filling it up with gas and start driving the vehicle begins to stutter. After a stop at an intersection the vehicle begins to stutter and shuts off.
Incident date: Apr 7, 2026
Massive damper leak. Per research online, this is happening with a lot of the same vehicles. If it fails, it will place the vehicle in turtle mode even on the freeway which could be dangerous.
Incident date: Apr 7, 2026
The contact owns a 2005 Chevrolet Trailblazer. The contact stated that while driving at an undisclosed speed, the brakes failed to operate as needed and the vehicle nearly crashed. Additionally, the contact reported that the rear of the vehicle lifted significantly and made a popping sound while driving. The vehicle was driven to an independent mechanic who diagnosed the vehicle with brake line fa... Read more
Incident date: Oct 13, 2025
The contact owns a 2005 Chevrolet Trailblazer. The contact stated that while driving at an undisclosed speed, the brakes failed to operate as needed and the vehicle nearly crashed. Additionally, the contact reported that the rear of the vehicle lifted significantly and made a popping sound while driving. The vehicle was driven to an independent mechanic who diagnosed the vehicle with brake line fa... Read more
Incident date: Mar 5, 2026
The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.
Incident date: Apr 6, 2026
The fuel tank cradles have deteriorated exposing the fuel tanks, it is a known issue with these vehicles making the fuel tanks vulnerable to punctures and tears.
Incident date: Apr 8, 2025
Complaint is related to NHTSA campaign number 17v-209, engine and engine coolant. The 2014 Ford Escape we purchased, leaked coolant into the cylinder. The cylinder head was sent to a machine shop, upon examination the cylinder head was cracked requiring an new cylinder head be installed. The work was performed and paid for without reimbursement from Ford as the 2014 Ford Escape was not listed in ... Read more
Incident date: Apr 8, 2025
SYMPTOMS IS THE COOLANT DISAPPEARS RAPIDLY AND THE ENGINE OVERHEATS AFTER DRIVING FIVE MILES. ALARMS GO OFF. THE TEMPERATURE GAGE IN THE VEHICLE IS AT ITS MAX. IN STARTING THE VEHICLE, THERE IS WHITE SMOKE. THERE IS CHECK ENGINE LIGHTS. I HAVE LESS THAN 100,000 MILES ON MY VEHICLE. IT IS NOT SAFE TO DRIVE, AND IS NOT DRIVEABLE. I HAD A MECHANIC LOOK AT IT AND FOUND EVIDENCE OF COOLANT INSID... Read more
Incident date: Apr 8, 2025
The contact owns a 2015 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera was inoperable while in reverse(R). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera had failed and ... Read more
Incident date: Jul 30, 2024
3 unresolved safety defects on 2024 Lexus NX 450h+ plug-in hybrid leased May 2023: ELECTRICAL/BATTERY: Rear seat occupant sensor produced continuous false alerts since weeks after lease began, preventing vehicle from locking. High-voltage components including on-board charger located beneath/near the rear seat area per dealer representation at time of sale. Service manager acknowledged liability i... Read more
Incident date: Mar 1, 2022
ICCU replaced after 5 months of purchasing new and less that 7,000 miles.
Incident date: Mar 1, 2022
ICCU replaced after 5 months of purchasing new and less that 7,000 miles.
Incident date: Apr 8, 2026
On 3/27/026 at approximately 1800 hrs, I was driving my 2025 VW Atlas w/8500 miles southbound on the Florida Turnpike in the left hand land. Traffic was at a standstill at mm 76. We sat for 2-3 minutes without moving. When traffic started to roll forward, I moved my foot to apply the gas but the car shifted itself to Park. It did not shut down or stall. The engine was still running. I could not sh... Read more
Incident date: Apr 2, 2026
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim detached and blew off the vehicle. The vehicle was previously repaired for a similar failure; however, the failure reoccurred. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The l... Read more
Incident date: Apr 2, 2026
The contact owns a 2022 Lincoln Corsair. The contact received notification of NHTSA Campaign Number: 25V789000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu... Read more
Incident date: Apr 2, 2026
April 2 I was driving to an appt got off on access road and as I pulled up behind another vehicle the acceleration was faster than the pressure on the pedal warranted and the emergency stop-braking warning came on. After it was safe to proceed to my destination I proceeded to a parking spot as I turned to pull in the vehicle rapidly accelerated on its on and jumped the side walk. I attempted to br... Read more
Crash
Incident date: Apr 7, 2026
I have several lights on my dash after getting a part changed. Road departure mitigation, adaptive cruise control problem, collision mitigation system problem, auto high beam problem.
Incident date: Apr 7, 2026
My 2022 Nissan Rogue experienced a sudden engine failure related to an active recall. The vehicle became undrivable and was taken to the dealership. The vehicle has now been out of service for over two weeks with no estimated repair completion date. This failure creates a serious safety risk, as engine failure can occur while driving and could lead to loss of power, stalling, or inability to safel... Read more
Incident date: Nov 14, 2024
In april of 2024 the MGU on the etourqe system needed replacement. The vehicle went into the shop on April 26 2024 and was released to me on may 16 2024. On march 18 2026 the same vehicle was taken to the shop for the same issue. Today is april 8 2026 and the vehicle is still at the dealer with no time frame of repair. No loaner vehicles for me either time, backordered parts all the while I am for... Read more
Incident date: Apr 1, 2026
I took [XXX] into to Auffenburg of IL for the recall. They told me the code the car is throwing is not the recall code, but that it is a failure of the PTU, which is the recalled part. I have tried since March 2nd to get straight answers from Stellantis (Case number XXX jeep Cherokee, case manager [XXX] ). But This promise to get back with me has been going on for over a month with no real move... Read more
Incident date: Apr 2, 2026
Our 2025 Ram 1500 is subject to a safety recall involving the trailer brake system. The dealer confirmed that the defect may cause trailer brakes and trailer lighting to fail. We were advised that there is currently no repair available and that parts may not be available for up to a year. Because of this defect, we are unable to safely tow our travel trailer, which is a primary intended use of th... Read more
Incident date: Apr 2, 2026
ICCU failure at 16k miles. The ICCU was replaced at the dealership on January, 29th of this year, so it is not available for inspection. The failure tripped a breaker at my home while it was charging possibly indicating a short circuit. The short circuit could have potentioally overheated and caught fire in my home. I took the vehicle to the dealership and they confirmed it was the ICCU and re... Read more
Incident date: Apr 4, 2026
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
Incident date: Mar 1, 2024
Odometer Fraud. The contact purchased a 2007 Nissan Quest. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 177,000. The contact stated that while driving at various speeds, the engine overheated and the vehicle lost automotive power. The contact made several attempts to restart the vehicle and continued driving. Du... Read more
Incident date: Mar 21, 2026
The third-row seat headrest in my 2021 Ford Explorer is stuck in the upright position and will not fold down, preventing the seat from fully collapsing. This affects rear visibility and cargo use, which may create a safety concern while driving. The issue appears to be a mechanical failure and has not been resolved despite repeated attempts to adjust it.
Incident date: Mar 21, 2026
the digital screen on my jeep 2018 wrangler went out and I took my car to the dealership to have them look at it they said that they cluster needs to be replaced I looked up the cluster and noticed that there is a recall on it for some 2018 jeep wranglers but mine was not part of the recall. I am trying to figure out why my is not part of the recall if they are now have to replace my cluster. ther... Read more
Incident date: Mar 21, 2026
Driving in a rainy day on my way from work home, my wipers stopped working. I took it to an auto mechanic and he told me that wiper motor was good and also was the wiper switch. The problem was with the totally integrated power module (TIPM ) . So I could not drive my vehicle when it rains. And the dealership states that I had to purchase the entire fuse module under the hood. So I had no choice b... Read more
Incident date: Dec 8, 2025
Sticking steering, mainly at higher speeds. Dealer said it showed no codes. They said they could not make it do it, but it continued after inspection. I had another person drive and they noticed right off on the interstate that the steering was sticking and making vehicle shift across lane on its own. It does it all the time at any speed more noticeable higher speeds.
Incident date: Nov 17, 2025
The range sensor Clunk into reverse Down shift sometimes The light on dash cuts off when put into reverse and the wrench light comes on. Only has 137k miles. Just replaced the motor now transmission Other years f150 have recalls why isn’t this year ??
Incident date: Nov 17, 2025
Faulty CDF Clutch Drum. The vehicle failed to shift properly while driving in mountains which could have lead to a runaway. Problem has been identified by my dealer and is a known issue with 2017-2023 Ford Expedtions. Vehicle inspected my FoMoCo mechanic and found issue with drum. No warnings or prompts before issue occurred.
Incident date: Nov 17, 2025
The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine warning illuminated. The contact stated that the failure was a recurring failure and caused the vehicle to stall. The contact was able to restart the vehicle. The contact stated that failure was constant while driving uphill. The vehicle was taken to ... Read more
Incident date: Apr 3, 2026
The contact owns a 2024 Honda Prologue. The contact stated that while reversing, the rear-view camera screen was blank. The contact stated that the battery was not fully charged. Additionally, while making a left turn, there was an abnormal clicking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the dealer several times. The contact was informed that the fr... Read more
Incident date: Feb 25, 2026
I was driving on the interstate when my engine started shutting down on me and I’m glad I had moved to the right lane because someone would’ve hit me from the back because I never had this problem and now the mechanic telling me it jumped timing.
Incident date: Feb 25, 2026
Stopped for a red light at a busy intersection with the auto start/stop feature turned on. After releasing the brake pedal to begin driving after the light turned green, the vehicle attempted to start the engine, but struggled and in doing so, the vehicle stalled out. After two or three attempts of placing the foot onto the brake and pressing the start ignition button, the vehicle finally starte... Read more
Incident date: Apr 7, 2026
I was driving my Ram 1500 5.7L eTorque this morning (2022, ~36k miles). About 10 minutes in, I was stopped at a light and the truck shut down completely (engine, electric, etc.) There was no prior notice, nor was it having problems. When I tried to go as the light turned green, obviously the truck did not go. I noticed several panel lights come on, including the battery light. There was also ... Read more
Incident date: Apr 7, 2026
The contact owns a 2022 Harley-Davidson RH1250 S. The contact stated that while riding at an undisclosed speed, the motorcycle lost automotive power. There was no warning light illuminated. The motorcycle was towed to the dealer, and it was determined that the camshaft sensor had caused damages to the engine, and that the engine needed to be replaced. The motorcycle was not repaired. The manufactu... Read more
Incident date: Jan 20, 2026
The brakes stick and then when i hit the gas its sluggish and just takes off full force. Causing 50% gas loss. The breaks are getting stuck. Calipers sticking. This is a fire hazard
Incident date: Nov 15, 2025
2022 Kia Sorento. Dec 2024(previous owner incident) to new owner purchase May 2025- April 2026 vehicle keeps displaying all lights and warnings, loses acceleration & loss of throttle power while driving. High voltage code P0653 code displays. RPM’s will go up and down while vehicle is in park. Have had an active case open with Kia America Escalated case specialist since Nov 2025. Vehicle has be... Read more
Incident date: Apr 7, 2026
The contact owns a 2017 Infinity QX60. The contact stated that while driving 55-60 MPH, the moonroof suddenly exploded, causing shattered glass to fall inside the vehicle. The contact sustained minor scratches. The contact was able to exit the highway and pulled into a convenience store parking lot. Upon inspecting the vehicle, the contact determined that the failure had occurred without external ... Read more
Incident date: Mar 23, 2026
Keep getting an error code for P0303 cylinder 3 misfire. I have replaced everything to correct this problem but keep getting the same error. Started noticing that coolant is leaving reservoir and only returns when I remove the cap. When I turn the car off I hear water rushing behind the dashboard. There are no leaks seen. I've started having very quick and sudden overheating that cools quickly af... Read more
Incident date: Mar 11, 2026
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the front driver's side door, the rear windshield shattered unexpectedly. The contact took the vehicle to Safelight Repair to replace the windshield. The failure reoccurred approximately 2 years and 3 months later. The dealer was not informed of the failure. The manufacturer was informed about the fai... Read more
HONDA
ACCORD HYBRID
(2022) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 8, 2026
Incident date: Feb 12, 2026
“Service Driver Assist System” message appears every time I turn on my truck. Vehicle would randomly break when driving at slow speeds and show the forward collision alert even if no objects/ car are approaching or being approached. I am concerned about my safety because those sudden hard-breaks could cause an accident.
Incident date: Jul 29, 2022
While going approximately 15 mph the truck shut off and said press brake to start like it does upon entry into the vehicle when it hasn’t been running, and then to put it in park. I had no gas and had to stop on the middle of the road to switch the truck into park, turn it all the way off, then restart it and then release the parking brake.
Incident date: Jul 29, 2022
While going approximately 15 mph the truck shut off and said press brake to start like it does upon entry into the vehicle when it hasn’t been running, and then to put it in park. I had no gas and had to stop on the middle of the road to switch the truck into park, turn it all the way off, then restart it and then release the parking brake.
Incident date: Jul 29, 2022
While going approximately 15 mph the truck shut off and said press brake to start like it does upon entry into the vehicle when it hasn’t been running, and then to put it in park. I had no gas and had to stop on the middle of the road to switch the truck into park, turn it all the way off, then restart it and then release the parking brake.
Incident date: Jan 9, 2026
[XXX] - I have called the Dealer numerous times and even Stelatis for 2 years and I keep getting the SORRY there are no parts to fix your vehicle. PLEASE help me with this non stop run around. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Feb 26, 2026
Braking issues Sensors go off when nothing aroung Slow backing car engages brakes Bad smell like a strong BO persists after cabin an oil fulter changed Battery / alternator drain 12-07 2025 to 01-17 2026 in auto shop I was told wainting for part ( Onstar ) Prior brake issues early April 2025 the week of having auto brakes and steering lock up during 45mph drive it was documented as a camera issue... Read more
Incident date: Apr 7, 2026
Description of the Defect: My 2019 Ford Mustang EcoBoost experienced a premature engine failure caused by internal coolant intrusion, resulting in the need for complete engine replacement. This failure is not related to routine maintenance or a head gasket issue, but rather a known internal engine design defect that allows coolant to intrude into the cylinders over time. The vehicle exhibited symp... Read more
Incident date: Apr 7, 2026
Driving down the highway and the sunroof shattered for no reason. Was not hit by anything. Dealer says this is not a known problem. My safety would have been put at risk from flying glass if I had not had the sunroof cover closed