Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 11, 2026
Coolant control valve failed. Seems to be a known issue with year make and model but not all vin have been approved for special warranty despite occurring on same vehicle.
Incident date: Mar 13, 2026
We believe the evaporative emissions control system (EVAP) / fuel vapor management system on our 2024 Mazda CX-90 MHEV (inline-6 mild hybrid) is malfunctioning, releasing strong raw gasoline vapors. The strong odor occurs everywhere around the vehicle while the engine is running and immediately after shutdown and exit. The problem is intermittent. No visible liquid fuel leaks have been observed. T... Read more
Incident date: Apr 12, 2026
The transmission, without warning, intermittently locks the rear wheels when towing a 13,500 lb 5th wheel RV. It occurs when going uphill and the transmission downshifts to maintain torque. The "D" on the gear indicator on the dashboard also flashes 3-5 times. This is a known issue with the Allison approved (but GM made) transmission from model year 2020 to 2022 (NHTSA 24V-797) and is to be un... Read more
Incident date: Apr 11, 2026
Oil pressure light would come on and off, dealer said was probably the sensor got it replaced. Came back on the night I picked it back up.
Incident date: Apr 11, 2026
Oil pressure light would come on and off, dealer said was probably the sensor got it replaced. Came back on the night I picked it back up.
Incident date: Apr 1, 2026
The automatic emergency brakes deployed for no reason while I was driving through traffic. There was nothing in the road and nothing that should have triggered the emergency brakes. It could have caused an accident
Incident date: Apr 1, 2026
The automatic emergency brakes deployed for no reason while I was driving through traffic. There was nothing in the road and nothing that should have triggered the emergency brakes. It could have caused an accident
Incident date: Apr 13, 2026
Tailgate latch failed, getting ghost signals and opens randomly. Happen to me going 65 mph down the highway. Exact symptoms as recall number N232426400. Have not taken it to a dealer yet. No warning signals
Incident date: Jan 28, 2026
The display is shows a "Check Oil Level" error. It comes on then goes off regularly. I have verified that the oil level is OK. Took it into the dealer and he said that this is a common issue and a software fix is coming. The car only has less than 2K miles. I depend on the engine displaying error messages, but they need to be real ones. Online complaints indicate that this is a common error... Read more
Incident date: Apr 5, 2026
Following a professional suspension repair at a Tesla Service Center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control.... Read more
Incident date: Apr 12, 2026
I am reporting suspected odometer fraud on my 2018 Audi Q7 3.0T Prestige (VIN: [XXX] ). Between May 8 and June 13, 2025, while I was the sole driver of the vehicle, Audi dealership service records show an odometer increase of 5,282 miles (from 78,260 to 83,542). However, independently verified GPS trip data from the Audi Connect system confirms I drove only approximately 2,103 miles during this pe... Read more
Incident date: Dec 31, 2023
On [XXX], I turned on the driver's seat heater. It started on the high setting. In a very short time the heat became extremely uncomfortable and I shut it off. However, the seat continued to release high amounts of heat which resulted in a burn after a few minutes before I could stop and exit the car. The backs of my thighs, my buttocks, my pereneum and part of my scrotum were burned. I saw m... Read more
1 injured
Incident date: Dec 31, 2023
See attached document for complaint.
Incident date: Dec 2, 2025
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was included in the NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). While driving at an undisclosed speed, the ABS and traction control warning lights remained illuminated. During the failure the cruise control feature became inoperable. The vehicle was taken to the local dealer who diagnosed the vehicle and determ... Read more
Incident date: Apr 4, 2026
. I bought this truck for my husband as a birthday present & it has been a nightmare. My husband is a [XXX] & I wanted a vehicle that he would be comfortable in to take him to his numerous medical appointments. The first indication was the check engine light came on. I took to to O'Reillys & they scanned the vehicle & no issue was detected. I then had several instances where the vehicle would not ... Read more
Incident date: Mar 9, 2026
ABS Module failure with no replacement available. Unit available for inspection. Vehicle can not be safely driven. Doesn't brake properly and not reliable on wet roads. Speed control non functional. Vehicle has been at dealer for months. Vehicle has been inspected by insurance and Jeep dealership. Multiple warning lamps are lit. First appeared after accident. ABS module replacements are not availa... Read more
Incident date: Apr 1, 2026
The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 30 MPH, the steering wheel failed to turn left or right. The message "Power Steering Assist Fault" was displayed. The contact stopped, turned off, and restarted the vehicle several times to reset the power steering assist feature; however, the steering wheel was still difficult to turn. The vehicle was not t... Read more
Incident date: Jan 14, 2026
I keep rewriting this because for some reason it keeps timing out everytime I look for the video to attach. I brought the car to taska twice for underhood fire and ignition. No head gasket got fixed no spark plugs there is several issues water keeps getting in tires are rotted electrical problems and now head gasket is messed up because the hood wasn't put on till afterwards for the recall the ign... Read more
Incident date: Apr 1, 2026
The vehicle is experiencing engine-related excessive oil consumption, which has led to failure of the catalytic converter and emissions system. The root issue appears to be an internal engine defect causing oil to burn during operation. Yes, the vehicle is available for inspection upon request, including the engine and catalytic converter components. The excessive oil consumption creates a risk of... Read more
Incident date: Apr 12, 2026
On several occasions, this vehicle break pretty hard for no apparent reason in a red rectangle with a crash symbol came up on the windshield a few times we’ve had people behind us which created dangerous situation and there’s no apparent reasons for this vehicle breaking there was nothing in front of us at times there were vehicles in the other lane, but at other times there were no vehicles a... Read more
Incident date: Jul 1, 2025
cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover
Incident date: Jan 6, 2026
Rear window is not sealed in both upper back corners. Worried about it coming out onto back passengers.
Incident date: Mar 22, 2026
Repeat catastrophic steering failure on 2017 Model X (VIN [XXX] ). Steering wheel spins freely with zero connection to the wheels (complete mechanical disconnect). This is the third steering-system repair in under 12 months. • April 8, 2025: Lower intermediate shaft replaced (still inside 12-month parts warranty). Invoice does NOT list ‘shielded’ or part 1027851-00-A. • Current failure n... Read more
Incident date: Mar 12, 2024
Engine overheating without Engine light or any other safety alerts until Engine finally failed
Incident date: Mar 11, 2026
I was driving my 2024 Tesla Cybertruck on the Freeway 57 southbound between 9:06 AM to 9:10 AM at about 60 mph when the vehicle suddenly steered sharply to the left without any input from me. It completed a full 360-degree spin, hit the concrete median, and then came to a stop. No other cars were involved. The truck is heavily damaged and not drivable. This appears to be a sudden mechanical or sof... Read more
Crash
Incident date: Mar 11, 2026
My 2023 Ford F-150 Lightning caught fire while parked in my driveway. The vehicle was NOT charging at the time of the incident. There were no warning lights, alerts, or prior mechanical issues before the fire. At the time, I was inside my home asleep when my children alerted me that the truck was “exploding.” I immediately went outside and attempted to move another vehicle and control the fir... Read more
Fire
Incident date: Apr 9, 2026
Lifter and camshaft failure. Metal shards throughout the engine. Engine knocking and uncontrollable shaking. Safety was at risk of myself (driver) and two kids under the age of [XXX] while being broke down on a highway as vehicle was un-drivable. Reviewed by a Chevrolet dealership and Automotive repair shop both agreed on same repairs needed. No warning lights appeared before incident, multiple ... Read more
Incident date: Apr 9, 2026
The factory‑applied exterior paint on the roof panel of my 2016 Acura MDX has experienced clear‑coat and base‑coat delamination, resulting in complete separation of paint layers and exposure of bare metal. This is not a cosmetic blemish or paint discoloration. The failure involves loss of adhesion between factory coating layers, causing large sections of paint to peel away unexpectedly. The... Read more
Incident date: Apr 9, 2026
The factory‑applied exterior paint on the roof panel of my 2016 Acura MDX has experienced clear‑coat and base‑coat delamination, resulting in complete separation of paint layers and exposure of bare metal. This is not a cosmetic blemish or paint discoloration. The failure involves loss of adhesion between factory coating layers, causing large sections of paint to peel away unexpectedly. The... Read more
Incident date: Feb 8, 2026
I brought my vehicle into Chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. They told me that the side module malfunctions due to rain and weather conditions. He then says the part is on back order for possibly 12 months or greater! I drive for my job and blinkers and everything safety shuts down to make It unsafe to sell or be driven. I am at a loss to know how ... Read more
Incident date: Jan 12, 2026
Engine has excessive oil consumption. Low oil indicator light will come on and Engine oil needs to be topped and added about every 2500 miles sometimes more often depending on driving conditions.
Incident date: Mar 25, 2026
I am reporting multiple safety-related defects on my 2025 Toyota Tundra (approx. 18.5k miles, purchased 07/25). Toyota has been made aware and has not resolved these issues. The most serious defect is deterioration of the driver-side air intake housing. While replacing the air filters, I observed the airbox shedding internal material directly onto the engine air filter. This is not external debri... Read more
Incident date: Mar 25, 2026
Both front wheel and rear rims cracked under normal driving conditions. This is the third occurrence of rim failure on this vehicle. The most recent incident occurred in Ewing, NJ near Parkside Ave and Hillcrest Ave. There was no significant impact or major pothole at the time of failure. Multiple wheel failures indicate a potential structural durability issue. Cracked rims pose a serious safety ... Read more
Incident date: Apr 10, 2026
Since purchasing this vehicle, along with 2 other tiguans in my family. ALL of them have had excessive oil consumption. I have complained each time I bring the car in for service and i always being told “this is normal”. I was told there was a company notification issued advising that you could use up to 1 Qt every 1,000 miles!! That is INSANE and I’ve never heard anything that absurd in m... Read more
Incident date: Apr 10, 2026
I was pulling slowly into a parking space at a grocery store, with my right foot on the brake, nearly stopped. Then the car rapidly and suddenly accelerated unintentionally. The car jumped over a bush, a median, rammed into a parked car, pushing it across the next parking lane into a third car. The third car, in turn, bumped a fourth car. Safety: The air bags did not deploy. The potential fo... Read more
Crash
Incident date: Nov 26, 2024
The PTU has failed and caused damage to splines. This failure caused the engine light to come on intermittently and failure to shift. The problem has been confirmed by a dealership where the car is and has been sitting for repair for almost a year due to no repair parts available from Jeep.
Incident date: Nov 26, 2024
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediat... Read more
Incident date: Nov 26, 2024
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediat... Read more
Incident date: Jan 15, 2026
- While driving, everything electrical turned off (engine stayed on) for approximately 3 seconds including headlights, navigation, dashboard containing speed, music, etc. - This occurrence happened during the daytime, so there was no danger; however this has also happened to me at night a year ago, causing me to lose all vision at 40 MPH which was a major safety risk. - This problem has occurred w... Read more
Incident date: Jul 1, 2024
While driving the breaks faultered and I had to slam on the break. I had to press all the way down on the break pedal to slow down or stop. Also when stopped at a light the car turns off and puts itself in park. I had to turn the car off and back on again to fix it. My safety and the safety of others was at risk due to chance of a significant car crash due to faulty break system. I had a near mi... Read more
Incident date: Mar 20, 2026
After filling up with fuel my vehicle wreaks of gasoline fumes for hours in the passenger compartment. There are no warning lights or open recalls. Issue is common it looked up online. This started about a year after owning the vehicle.
Incident date: Mar 20, 2026
Overhearting light flashed on and immediately went off 3 hours into a 4 hour road trip. Car ran rough at the end of a 4 hour road trip. Next time car was started overheating light came on immediately, engine temp when immediately to hot, and would not drive over 5 miles an hour. Through an independent service center determined that the head gasket blew from coolant leaking. Only been inspected... Read more
Incident date: Mar 20, 2026
Safety Recall remedy not fixed in a timely manner
Incident date: Apr 14, 2023
Throttle response is unpredictable. From a stop sign, acceleration is difficult to predict. Sometimes a one second delay occures before acceleration power is effected. With the time delay the throttle has been pressed further than normal. In heavy traffic, a collision could be possible. The problem got worse after a firmware update, during a safety recall to replace rearview touch screen. Pe... Read more
Incident date: Sep 1, 2021
This is the second time since owning car this has happened the recall battery is not working again this time me and my sister were at the gas station were I work and this is all on camara at Chevron gas station were I work I went inside sister stayed in car it started making a buzzing sound under my dash car shut off windows wouldn't go down locked doors could not get car to turn on trapped us in ... Read more
Incident date: Sep 1, 2021
This is the second time since owning car this has happened the recall battery is not working again this time me and my sister were at the gas station were I work and this is all on camara at Chevron gas station were I work I went inside sister stayed in car it started making a buzzing sound under my dash car shut off windows wouldn't go down locked doors could not get car to turn on trapped us in ... Read more
Incident date: Sep 1, 2021
The car is using a lot of engine coolant and oil. It is also burning the spark plugs. The check engine light comes out 6k miles after I install new spark plugs and it starts shaking, misfiring, running poorly, not accelerating properly and blowing white smoke through the exhaust on cold start. I know the engines have a defect from factory that causes them to do this. It usually needs a new head ga... Read more
Incident date: Apr 11, 2026
Defect Description for NHTSA Complaint Intermittent but recurring failure of the Uconnect infotainment system and rearview backup camera on a 2025 Ram 1500. The defect occurs at vehicle startup and when shifting the transmission into reverse. Symptoms include: (1) the center console display freezes and becomes unresponsive; (2) the rearview backup camera fails to display an image when reverse is s... Read more
Incident date: Apr 2, 2026
Back up Camera goes in and out, it's flips upside down and do wired things , it also say call dealership, the picture sometimes be in reverse , and brake light stays on have to pump brake in order for it to go off.
Incident date: Apr 2, 2026
Back up Camera goes in and out, it's flips upside down and do wired things , it also say call dealership, the picture sometimes be in reverse , and brake light stays on have to pump brake in order for it to go off.