Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 17, 2026
Steering is intermittently difficult, requires greater effort, steering wheel sometimes makes noise when turning tight at low speeds. Unexpected periods of difficulty in steering make it harder to control the vehicle, affecting safety (personal and others). Independent service center could not find evidence of a problem; they focused on other components. No other agencies have been contacted or... Read more
Incident date: Apr 14, 2026
My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my f... Read more
Incident date: Apr 14, 2026
My vehicle continues to experience "unintended left turn signal activation" after making a right hand turn and the left turn signal activates spontaneously. Ford documented in writing that they considered this "a great safety risk". They recently indicated a fix was available, but upon receipt of my vehicle from this completed repair, the repair immediately failed and the issue persisted upon my f... Read more
Incident date: Apr 14, 2026
I leased a 2026 Electric GV70 from Genesis in June 2025. In January of 2026, when driving the car I got a warning sign to stop the vehicle and check the battery supply. At that point, the car went into sever power reduction and would only go 20 MPH or so. After 20-30 minutes, the car completely shut down and became inoperable. Luckily, I was near home and was able to get my car home. I had to have... Read more
Incident date: Apr 10, 2026
Since purchasing my 2022 Honda HR-V in 2024, I have experienced ongoing unintended or “phantom” braking while driving at highway speeds with adaptive cruise control, lane keeping assist, and the Collision Mitigation Braking System activated. When a vehicle is traveling in an adjacent lane—most frequently on the right side—the dashboard displays an orange brake warning, and the vehicle abru... Read more
Incident date: Apr 10, 2026
Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2
Incident date: Apr 10, 2026
Evaporative Emission Control (EVAP) system traps harmful fuel vapors from the gas tank, storing them in a charcoal canister before burning them in the engine
Crash
2 injured
Incident date: Mar 16, 2026
My reverse camera keeps going blank when reversing or it says Contact Dealership. My 2015 Lincoln MKC had the safety recall for that camera. I am wondering why my 2014 Ford Escape does not have this same recall? Almost wrecked into someone as could not see as there are blind spots. No alert of vehicle behind me.
Incident date: Oct 25, 2025
The contact owned a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V123000 (BACK OVER PREVENTION); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Incident date: Oct 25, 2025
We have a 2019 Nissan Leaf that I believe is covered under California's Lemon Law. We were unable to properly use the vehicle due to the fast charge DC capabilities being falsely reported by the dealership when we purchased it. We were told to stop using the DC chargers as a fire might break out, thus making the vehicle unsafe to charge at home and unsustainable for our work/life use. Several of t... Read more
Incident date: Oct 25, 2025
2021 Yukon Denali. Inspected by dealer under recall. Passed dealership test and new oil viscosity adjustment completed by dealer at 39k miles. Told no issues with vehicle continue to drive it. Today 4-14-26 on the interstate traveling 75mph the engine seized and lost all power. Instrument panel showed 0rpm as I coasted to a stop and the engine lost all power. I placed the vehicle in park on the sh... Read more
Incident date: Mar 24, 2026
My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without... Read more
Incident date: Mar 31, 2026
My 2026 Volkswagen Tiguan has repeatedly experienced a complete loss of motive power while driving in active traffic. The engine stalls without warning, forcing me to perform a manual reset in the middle of the road. The vehicle also has a severe defect where it independently engages the electronic parking brake or shifts itself into Park during low-speed or turning maneuvers. This happens without... Read more
Incident date: Apr 13, 2026
Vehicle: 2019 Chevrolet Traverse Issue: “Shift to Park” warning – vehicle fails to recognize it is in Park I am filing a complaint regarding a persistent &dangerous defect with my 2019 Chevrolet Traverse involving the “Shift to Park” warning system. For the past several years, my vehicle has repeatedly failed to recognize that it is in Park, even when it clearly is. This issue has escal... Read more
Incident date: Apr 13, 2026
Vehicle: 2019 Chevrolet Traverse Issue: “Shift to Park” warning – vehicle fails to recognize it is in Park I am filing a complaint regarding a persistent &dangerous defect with my 2019 Chevrolet Traverse involving the “Shift to Park” warning system. For the past several years, my vehicle has repeatedly failed to recognize that it is in Park, even when it clearly is. This issue has escal... Read more
Incident date: Apr 13, 2026
Head lamp on Driver side collect moisture (condensation) for no apparent reason. This vehicle was inspected at a local Nissan Dealership on 4/13/26. No exterior or interior damage noted. The moisture in the lamp causes the light from the lamp to be dim. Notice that the passenger head lamp is much brighter. I don't drive at night ....not sure if the on coming traffic can tell that I am driving a S... Read more
Incident date: Apr 12, 2026
On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MP... Read more
Incident date: Apr 12, 2026
On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MP... Read more
Incident date: Apr 14, 2026
FOR THE PAST 3 YEARS, IVE BEEN HAVING PROBLEMS RELATING TO MY ENGINE BURNING OIL TO FAST, ENGINE SHAKING AND NOT ACCELERATING LIKE ITS SPPOSE TO... YOU HAVE A RECALL ON 2016 OPTIMAS BUT ONLY THE HYBRID (HEV). WHICH WE ALL KNOW ITS NOT RIGHT. WHY ONLY DO IT FOR CERTAIN OPTIMAS KNOWING WE ARE ALL (ALL OPTIMAS) ARE GOING THROUGH THE SAME THING!! SPENT THOUSANDS OF DOLLARS, IN AND OUT OF DEALERSHIPS A... Read more
Incident date: Mar 30, 2026
I drive a 2022 Kenworth T680 equipped with a Bendix collision mitigation / automatic emergency braking system. On multiple occasions, the system has applied the service brakes hard with no real obstacle in front of the truck, creating a serious rear‑end collision risk for vehicles behind me. The events typically occur in rain, fog, or under overpasses and signs at highway speeds with cruise cont... Read more
Incident date: Jul 8, 2025
I have a 2024 JEEP 4xe. I received a notice not to charge the car or park indoors as it a potential fire hazard. The car has been in the shop over ten times These services included water pump, new antennas as the car would not start, two new keys, low tire pressure light won’t go off, radio malfunction, body shop as door from factory was not installed properly, car stopped on middle of road and ... Read more
Incident date: Jul 8, 2025
I have a 2024 JEEP 4xe. I received a notice not to charge the car or park indoors as it a potential fire hazard. The car has been in the shop over ten times These services included water pump, new antennas as the car would not start, two new keys, low tire pressure light won’t go off, radio malfunction, body shop as door from factory was not installed properly, car stopped on middle of road and ... Read more
Incident date: Jul 8, 2025
2018 Honda Accord with blown head gasket. Vehicle has a 1.5L turbo charged engine and 100,000 miles.
Incident date: Apr 14, 2026
The problem is I have that transmission in my car that nissan was sued for . Yes I received a extended warranty 85 months or 85,000 miles . My transmission started going out as soon I rolled over 85,000. Dealer told me the warranty was no good. Now it's sitting in the yard. All I can do is make the payment. Not only am I making payments but I have to keep insurance and tags for a car I can't d... Read more
Incident date: Apr 14, 2026
The contact owns a 2014 Ford F-150. The contact stated that while driving approximately 70 MPH, the vehicle unexpectedly downshifted into first gear. There was no warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the transmission wiring had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure mig... Read more
Incident date: Feb 1, 2026
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people h... Read more
Incident date: Mar 16, 2026
My steering gear motor attachment bolts have fractured due to severe corrosion, which is the exact defect described in Safety Recall 19S26. This physical failure was confirmed by a Ford dealership technician on 1/11/2024. The technician documented the fractured bolts and recommended a full steering gear replacement. Despite this, Ford is denying the recall repair because this specific VIN was not ... Read more
Incident date: Mar 16, 2026
This has been an ongoing recall for three years. They fixed my car the first time according to them and now it’s still an issue they are saying they can’t fix. I’ve went through two evap solenoids and my car still is having issues with the fuel vapor intake. I’m to the point I don’t ride in it or drive it with my children bc I’m scared it’s going to catch fire especially being in sou... Read more
Incident date: Apr 14, 2026
LT275/65R20 126/123R M+S Bridgestone Dueler A/T Without warning the tread explosively separated at normal highway speed of 70 MPH while driving straight in the morning with an approximate outdoor temperature 75 degrees or less. The truck immediately and uncontrollably swerved into the left passing lane nearly causing vehicle to turn completely sideways. Gained control of vehicle and pulled t... Read more
Incident date: Mar 30, 2026
My 2018 Mazda CX-9 with the SKYACTIV-G 2.5T engine has been diagnosed with a cracked cylinder head, cracked exhaust manifold, and cracked turbocharger at approximately 88,000 miles. This is a known design defect documented in Mazda TSB 01-002/23 and addressed by Customer Service Program CSP11, which extended the powertrain warranty to 10 years/120,000 miles for coolant leaks at the cylinder head. ... Read more
Incident date: Dec 1, 2025
Keep ABS / Traction control module defective with no replacement available.
Incident date: Apr 6, 2026
The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think.... Read more
Incident date: Apr 6, 2026
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while operating the vehicle, the horn was inoperable and inaudible when pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 31,000.
Incident date: Apr 6, 2026
At approximately 52,000 miles, the vehicle experienced a sudden catastrophic transmission / driveline failure while in use. The failure created serious concern about safe operation and reliability and left the vehicle disabled or unsafe to continue driving normally. An authorized Porsche dealer evaluated the vehicle and stated that the repair would require replacement of the entire transmission as... Read more
Incident date: Apr 11, 2026
I am submitting a vehicle safety complaint regarding a vehicle purchased on March 5, 2026. Within days of purchase, the vehicle exhibited multiple safety-related issues despite reportedly passing a Virginia safety inspection on February 27, 2026. The safety concerns identified include: - Driver-side headlight partially inoperable, which resulted in a traffic stop on March 15, 2026 - Front hood not... Read more
Incident date: Apr 5, 2026
The infotainment head unit in my 2018 Subaru Outback has experienced internal adhesive delamination, resulting in frequent "ghost touches" and unpredictable system malfunctions that pose a severe safety hazard. Most critically, the backup camera display intermittently disappears or freezes while the vehicle is in reverse, causing a total loss of rear visibility during low-speed maneuvering. While ... Read more
Incident date: Apr 5, 2026
The contact owns a 2019 Alfa Romeo Giulia. The contact received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated tha... Read more
Incident date: Apr 5, 2026
The contact’s daughter owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the... Read more
Incident date: Aug 22, 2025
I am reporting a serious safety defect involving a 2011 Buick LaCrosse CXL. The vehicle has repeatedly shut off while being driven, creating a dangerous situation. The issue first occurred in January 2026. The vehicle was later towed for repair in February 2026, and I was told the issue had been fixed and picked up the vehicle 3/20/2026 and gave $1600. However, on April 9, 2026, the vehicle shut ... Read more
Incident date: Aug 22, 2025
My back up camera is the issue. There is an open recall that it has been over 6 months with no resolution communicated. The camera was fuzzy or intermittently working for the last several years, however, The screen is now blue or says camera unavailable for 2ish weeks.
Incident date: Apr 14, 2026
My 2024 Ford Ranger XLT 2W has been suddenly losing power or stumbling upon initial acceleration. This has been occurring intermittently. My truck now has approximately 20,000 miles. The problem has become increasingly frequent. It seems to occur most often when accelerating from a complete stop. The loss of power can last for several seconds, then normal power is regained. Several times, the truc... Read more
Incident date: Mar 29, 2026
Steering wheel gets "Stuck" when making a sweeping left turn and needs force to return to neutral. Suspension "creaks" and "grinds" when going over bumps or hills.
Incident date: Apr 11, 2026
The engine is overheating at idle speed and there's a phamtom coolant leak. We just bought this in January and are already having major issues. Seems to be a problem with the plastic coolant reservoir being near a very hot engine.
Incident date: Apr 11, 2026
Component: Front differential / xDrive drivetrain system. Vehicle is available for inspection upon request. Description: My 2020 BMW M340i xDrive has exhibited a persistent whining noise from the front drivetrain since approximately 38,000 miles. The noise varies with speed and load and appears to originate from the front differential. A BMW dealership inspected the vehicle and acknowledged the n... Read more
Incident date: Apr 12, 2026
front end axle actuator failing and causing all safety systems to turn off, loss of power and can lead to seized up front end
Incident date: Apr 12, 2026
front end axle actuator failing and causing all safety systems to turn off, loss of power and can lead to seized up front end
Incident date: Apr 12, 2026
front end axle actuator failing and causing all safety systems to turn off, loss of power and can lead to seized up front end
Incident date: Apr 9, 2026
The contact owns a 2019 Chevrolet Equinox. The contact stated that while her husband was driving approximately 45 MPH and exiting the parkway, the brake pedal was depressed but remained depressed to the floorboard. The contact's husband attempted to pump the brake pedal, but the vehicle was unresponsive and failed to slow down as intended. The contact's husband then shifted to neutral(N), and the ... Read more
Incident date: Apr 13, 2026
I am reporting a serious safety issue involving a 2015 Ford Focus equipped with the PowerShift transmission. The vehicle has experienced repeated failures of the transmission control module (TCM) and clutch system despite multiple repair attempts. The vehicle has been repaired at least three times for the same issue, yet the failure continues. While driving at highway speeds (approximately 65–70... Read more
Incident date: Apr 13, 2026
Vulnerable exposed radiator to road debris from the front and underneath my 2022 Santa Fe. It seems that this is an issue that is not covered by warranty and owners are held responsible with filing an insurance claim or pay out of pocket. Manufacturer needs to provide some type of protection for radiator or lose repeat customers.