Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Feb 1, 2026
The vehicle experienced a failure of the Power Transfer Unit (PTU) associated with the 4WD system. Prior to the failure, the 4WD warning light illuminated on the dashboard, indicating a malfunction within the drivetrain. The condition progressed and was diagnosed as an internal PTU failure. The issue was confirmed by Jacksonville Chrysler Jeep Dodge, which determined that the PTU had failed inter... Read more
Incident date: Mar 23, 2026
My car had issues like harsh/hard shifting, jerking, hesitation, and a "shuddering" sensation, often occurring at low speeds, I took it to the dealer several times for this issue, because the engine light keeps coming on, back in May 2025 they said they did a valve replacement that should fix the issue, yet the problem persisted, i took it back to the dealer and they said nothing wrong with it (no... Read more
Incident date: Mar 26, 2026
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact called an independent mechanic to inspect the vehicle. The independent mechanic discovered that the camshaft and lifters were inoperable. The mechanic stated that the issue would w... Read more
HONDA
ACCORD HYBRID
(2022) - SUSPENSION
Apr 16, 2026
Incident date: Mar 1, 2026
RIGHT AND LEFT REAR STROKE SENSOR AND AFTER MARKET CONNECTOR WITH PIGTAILS FOUND CORROSION NEE REAR STROKE SENSOR CONNECTOR CAUSING DTC C1646-F0=== $872.13 right + $872.13 left They are using after market parts with this new Suspension system for Acuras MDX TYPE S. Any car wash or rain storm or snow storm this parts gets corrosion!
Incident date: Mar 10, 2026
Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and ... Read more
Incident date: Mar 4, 2025
The fuel pipe in my 2024 Kia Carnival has been identified by Kia as part of Safety Recall SC368 due to a fire risk. The component is available for inspection at the dealership where the vehicle is currently located. My safety and the safety of my family — including young children in car seats — was put at risk because the vehicle carries a known fire hazard related to the fuel pipe, yet no re... Read more
Incident date: Mar 16, 2026
My CAR CAUGHT ON FIRE DUE TO ELECTRICAL AND ENGINE ISSUES.
Fire
Incident date: Mar 16, 2026
My CAR CAUGHT ON FIRE DUE TO ELECTRICAL AND ENGINE ISSUES.
Fire
Incident date: Mar 16, 2026
Car has been in and out of various VW dealers since purchase at the end of August 2023. Car was purchased new. Immediately began receiving emergency “stop driving vehicle” messages on driver display. VW on call service advised if the car drives, I can operate it and no further action is necessary. Various Electical errors including charge 12V battery, infotainment screen going black or res... Read more
Incident date: Apr 13, 2026
No accident has occurred. Though potential for accident for battery faulty/ electrical failure. The panel (B?) On the driver door with the keypad gets water when it rains and is constantly on. This is affecting the battery causing high density corrosion the connection points. The keypad is constantly on and no longer functions. Potentially affecting locking mechanism
Incident date: Apr 16, 2026
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact stated that while attempting to depress the brake pedal, the brake pedal failed to operate properly. However, while light pressure was applied to the brake pedal, the brakes responded and engaged properly. The contact stated that the failure had started ... Read more
Incident date: Apr 6, 2026
The contact owns a 2019 Honda CR-V. The contact stated that while driving approximately 60-65 MPH, the steering wheel was sticking. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Incident date: Apr 6, 2026
Emergency Brake activates without warning.
Incident date: Apr 6, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages "Check ABS" and "ABS not Engaging" were displayed. Additionally, the contact stated that while driving at various speeds, the transm... Read more
Incident date: Nov 10, 2025
The hydraulic control unit (HCU) ABS went out on my 2018 Dodge 2500 truck late summer of 2024. I took it to the dealership and they told me it would cost over $2000 to fix but they couldn't get the part and that I should drive carefully. Then in January 2025 I received the recall notice that said part wasn't available so I got on the list to be notified when available. I periodically called the de... Read more
Incident date: Mar 21, 2026
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the engine with the message "Service Hybrid System" displayed. The sound was noticeable while accelerating and decelerating. The vehicle was taken to the dealer, but no DTC was retrieved; however, the contact was informed that the transmission control module ... Read more
Incident date: Apr 16, 2023
The driver side mirror become blurry when driving over 70 mph as the mirror begin vibrating.
Incident date: Apr 14, 2026
The contact owns a 2023 Honda Civic. The contact stated that there was a lot of play in the steering wheel while driving. The vehicle was taken to the dealer, and the VIN was included in NHTSA Campaign Number: 23V704000 (Steering). During the visit, it was determined that the steering rack did not need to be replaced. The recall was marked closed and the contact noticed that there was still a lot ... Read more
Incident date: Oct 1, 2025
I'm having the issues related to recall 35D. My VIN apparently isn't on the list and it's very frustrating. I've had the associated false errors several times now and has put me into dangerous situations when pulling over on expressway thinking I'm having issues. Was glad to see this recall come out but frustrated my truck wasn't on the list. Dealer, FCA RAM recall team were useless when talking t... Read more
Incident date: Apr 16, 2026
Master cylinder failure at 15,000 miles on 4/13/2026 Safety risk of Potential brake system failure. Taken to dealership on 4/13/2026, as of today 4/16/2026, master cylinder has been replaced but now the vehicle is rejecting the part, per the dealership. ABS light and brake light illuminated at the time of failure. No other car symptoms noted.
Incident date: Apr 16, 2026
When starting car the instrument cluster was entirely blank. Center infotainment was functional. Due to use of digital dash in the car there were no warning lights or any information including speed available. It is unknown if any safety/driver assist systems were on or off because the display was non-functional. Issue resolved after performing 1 or more software resets documented across the inte... Read more
Incident date: Mar 18, 2026
The contact owns a 2018 Ford Focus. The contact stated that while driving approximately 65 - 70 MPH with the cruise control activated, the vehicle suddenly decelerated and then accelerated to the desired cruise control setting. The failure had occurred several times. Approximately 2 weeks later, while driving approximately 30 MPH, the vehicle stalled, and the hazard lights were activated. The vehi... Read more
Incident date: Mar 18, 2026
The contact owns a 2022 Chevrolet Tahoe. The contact stated that at approximately 55,000 miles, the vehicle experienced a torque converter failure, and the torque converter was replaced under the factory warranty. The contact stated that four months later, the failure reoccurred, and the dealer declined to cover the repair. Subsequently, the camshaft failed, leading to a recommendation for a compl... Read more
Incident date: Apr 15, 2026
Car charged as scheduled overnight 3/28/26 but was dead the morning of 3/29/26 and when it was jumped gave error "Battery overheated, please stop and exit vehicle" and "check electrical system" - vehicle has been in shop for 16 days, no diagnosis except that it "probably" needs a HV battery.
Incident date: Apr 15, 2026
Car charged as scheduled overnight 3/28/26 but was dead the morning of 3/29/26 and when it was jumped gave error "Battery overheated, please stop and exit vehicle" and "check electrical system" - vehicle has been in shop for 16 days, no diagnosis except that it "probably" needs a HV battery.
Incident date: Mar 3, 2026
I was driving and car suddenly reduced speed,engine light came on and message came across dash “engine power reduced” and a text was sent to tell me I have a transmission issue. Now car won’t drive past 25-30mph dealership indicated this is a faulty gas pedal which cost over $600 to repair. Did my research and this is apparently a “known” problem common in 2016-2022. Vehicles but is no... Read more
Incident date: Apr 3, 2026
2 fuel injectors have gone bad and 2 more are on their way out with 52,000 on the car. Just outside of the 6 year warranty.
Incident date: Apr 3, 2026
2 fuel injectors have gone bad and 2 more are on their way out with 52,000 on the car. Just outside of the 6 year warranty.
Incident date: Apr 10, 2026
The contact owns a 2007 Nissan Murano. The contact stated that on several occasions, while driving or while idling, there was an abnormal sound coming from the engine compartment. On one occasion, while making a left turn, the sound from the engine compartment became louder, and the vehicle lost automotive power. The contact stated that the speedometer failed to operate as intended and remained at... Read more
Incident date: Apr 10, 2026
The failure appears to involve the vehicle’s auto start/stop system and related electrical control systems, including the battery management system and/or body control module. The vehicle shuts off unexpectedly while driving and fails to automatically restart, displaying “Auto Start/Stop – Manual Restart Required” and “Shift to Park.” The vehicle is available for inspection upon reques... Read more
Incident date: Apr 3, 2026
While driving my 2024 Land Rover Defender 130 on Route 114 in Massachusetts at approximately 8:30–9:00 PM in dark and rainy conditions, the vehicle suddenly and completely shut off while in motion. The vehicle lost all power: • Engine shut off • No gears functioned • Vehicle would not restart • Lights and hazard lights were not... Read more
Incident date: Apr 3, 2026
While driving my 2024 Land Rover Defender 130 on Route 114 in Massachusetts at approximately 8:30–9:00 PM in dark and rainy conditions, the vehicle suddenly and completely shut off while in motion. The vehicle lost all power: • Engine shut off • No gears functioned • Vehicle would not restart • Lights and hazard lights were not... Read more
Incident date: Apr 10, 2026
Transmission harsh shifting. Common problem with ford on the 10r80. Was told from ford need new transmission
Incident date: Apr 10, 2026
The same thing that happenes to the grill mold in recall N242490120 happened to my vehicle with the hood vent ornament. For reference, the Part number is 84802205/85057002. I was driving on the highway to work and it flew off which caused it to scrape my hood and chip my windshield.
Incident date: Nov 6, 2025
2/25/2026 vehicle was put in service for a safety warranty recall. 2/26/2026 Hyundai approved the replacement of the engine, but there were costs involved that I was responsible for (approx. $800). 3/9/2026 I was informed by Hyundai the vehicle was complete, and would now last "for another 200,000 miles". I picked up the vehicle and only drove 5+ miles from the dealership when the vehicle’s moto... Read more
Incident date: May 15, 2025
The console is reporting: "Front left side marker light is defective. See owner's manual". This is a lighting problem that Audi seems to have covered by a previous recall but this VIN was not included in said recall: Campaign 97CB/NHTSA #16V642000. I have had this defection confirmed by my local service center.
Incident date: May 15, 2025
Notice condensation building up in driver side headlamp, then I received LED lights failure warning ⚠️ as i was driving. Now i driver side signal is not working some times and now i have about 7 warnings on dash from headlamp failure to collision sensor going off. I know since car is a 2021 and i'm the second owner it's out of warranty, but i speculate that this problem probably known now look... Read more
Incident date: Apr 6, 2026
Notice condensation building up in driver side headlamp, then I received LED lights failure warning ⚠️ as i was driving. Now i driver side signal is not working some times and now i have about 7 warnings on dash from headlamp failure to collision sensor going off. I know since car is a 2021 and i'm the second owner it's out of warranty, but i speculate that this problem probably known now look... Read more
Incident date: May 11, 2025
I bought the car at the end of October 2025, so it was always cold till last month. Last month the first day it’s warm I get a warning saying my steering assist has been limited with a code saying the thermostat needs replacing as well as the sensor. This is a known issue with these vehicles and now I have to pay $1500 out of pocket to have fixed because my limited warranty expired 2 weeks befor... Read more
Incident date: May 11, 2025
I bought the car at the end of October 2025, so it was always cold till last month. Last month the first day it’s warm I get a warning saying my steering assist has been limited with a code saying the thermostat needs replacing as well as the sensor. This is a known issue with these vehicles and now I have to pay $1500 out of pocket to have fixed because my limited warranty expired 2 weeks befor... Read more
Incident date: May 11, 2025
Rear passenger seatbelt behind driver's seat detached from the vehicle. My daughter was riding in the seat with the seatbelt fastened and it suddenly releases. She thought it had become unbuckled somehow, but it actually it had separated from the vehicle where it should have been bolted into place. There were no warning signs if impending failure. My daughter's life was put at risk if there ha... Read more
Incident date: Apr 13, 2026
The component that failed in both incidents was the vehicle’s wiring system, specifically wiring insulation that appears to be vulnerable to rodent damage. In the first incident, squirrels chewed through wiring connected to the fuel injector system, which triggered a check engine light and was repaired. In the second incident, squirrels again accessed the engine compartment and chewed through wi... Read more
Incident date: Apr 13, 2026
Saw there was a recall for wiper motor defects for Ford Explorer and Escape, per NHTSA Campaign Number 26V117. We had intermittent wiper failure with our 2016 Ford Edge Sport years back, which resulted in Ford repurchasing the vehicle back through the BBB (back in 2019). If carry-over parts / design are similar between the Explorer/Escape & Edge, then you may want to investigate incase the scope... Read more
Incident date: Apr 13, 2026
The contact owns a 2015 Toyota Sienna. The contact stated that while the vehicle was parked, and the shifter lever was turned off, it unexpectedly fell down, causing the vehicle to shift into drive and roll down the street, where it crashed into a house. At the time of the incident, the vehicle was occupied by one three-year-old and two six-year-old children. One of the six-year-old occupants atte... Read more
Crash
Incident date: Mar 2, 2026
This vehicle has experienced repeated mechanical and electronic failures since delivery, including hybrid drivetrain faults, heating system malfunctions, and multiple diagnostic repair attempts. The vehicle is also subject to active Safety Recall 78C, which identifies a manufacturing defect that may cause catastrophic engine failure and vehicle fire risk. The manufacturer has acknowledged that a ... Read more
Incident date: Mar 2, 2026
This vehicle has experienced repeated mechanical and electronic failures since delivery, including hybrid drivetrain faults, heating system malfunctions, and multiple diagnostic repair attempts. The vehicle is also subject to active Safety Recall 78C, which identifies a manufacturing defect that may cause catastrophic engine failure and vehicle fire risk. The manufacturer has acknowledged that a ... Read more
Incident date: Mar 25, 2026
My Momentum 5th wheel is experiencing frame flex and wall separation . This condition is causing damage to the interior side wall adjacent to cabinets in the bedroom wall. Frame and or wall assembly is excessively moving in transport and during hooking and unhooking from the unit. Unit will be inspected in the near future by a Grand Design authorized service agents. The condition is further degr... Read more
Incident date: Apr 14, 2026
The contact owns a 2013 Kia Optima. The contact stated that while approaching a freeway and attempting to merge, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no as... Read more
Incident date: Mar 17, 2026
When shifting vehicle into park and turning off the ignition switch a notification shows up and says shift to park even though vehicle is already in that position.
Incident date: Mar 17, 2026
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving at an undisclosed speed, the driver’s side exterior A-pillar trim was flapping in the wind. While the vehicle was parked, the passenger’s side trim was partially missing. The contact stated that on another oc... Read more