Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 23, 2026
Rear camera stoped working. I read 2022 to 2024 had recalls on internet. Ours is 2025. Been to dealer they ordered new camera under warranty. But there on back order. They said they would call us when it came in. That’s the story.
Incident date: Apr 23, 2026
The contact owns a 2017 Ford Explorer. The contact stated that while driving 60 MPH on the highway, the vehicle hesitated and stalled. No warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was n... Read more
Incident date: Apr 22, 2026
The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the cruise control system unexpectedly disengaged. The vehicle was taken to a dealer, and a sensor failure was diagnosed. The sensor was replaced; however, the failure persisted. The manufacturer was notified of the failure and advised the contact that a temporary fix was to turn the cruise control s... Read more
Incident date: Apr 22, 2026
When shutting the vehicle off, shifting to park pushing the button to shut off, the dash indicates shift to park after the vehicle is shut off. vehicle will not lock. This is not safe to leave this way.
Incident date: Apr 22, 2026
When shutting the vehicle off, shifting to park pushing the button to shut off, the dash indicates shift to park after the vehicle is shut off. vehicle will not lock. This is not safe to leave this way.
Incident date: Apr 23, 2026
Stove came equipped in my 2019 Coachmen Freedom Express 204RD and is in many other RVs. Staged a pot of coffee on the Furrion RV stove and the pot tipped over. Have had this occur multiple times. No injuries but there are multiple blogs on the internet of people experiencing the same issue with this unsafe RV stove top grate design. Smaller pans, coffee pots, etc. can tip over which could lead to... Read more
Incident date: Jan 9, 2026
While I was driving, the vehicle shut down unexpectedly. I was sliding sideways across the road on ice on the side of a cliff and luckily was able to stop the vehicle before going off the side of the mountain. I had to entirely restart the vehicle to begin driving again.
Incident date: Jan 9, 2026
The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed, while other vehicles were driving beside the vehicle, or when the wind was blowing, the vehicle unexpectedly moved to the left or right. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the vehicle operated as designed. The ve... Read more
Incident date: Apr 20, 2026
On 4/22/26, while driving on a main road, my 2022 Nissan Rogue with about 74000 miles displayed an engine malfunction warning and went into reduced power mode. This created a safety concern because the vehicle lost normal power and acceleration. This is a safety concern because the vehicle lost power in traffic. I had the vehicle inspected by a Nissan dealer, who diagnosed a failed EGR pressure se... Read more
Incident date: Apr 20, 2026
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The manufacturer was not m... Read more
Incident date: Apr 1, 2026
The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated; however, the image was distorted, upside down, or completely blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repai... Read more
Incident date: Apr 21, 2026
Clonninger Auto Body Shop 511 Jake Alexander Blvd S Salisbury NC 28147 The 2024 Bronco Sport owned by Megan Michaels was presented to our service department with a customer concern of a rattling noise coming from the rear of the vehicle, along with abnormal tire wear on the rear tires. Our Master Technician performed a road test and verified a clunking/rattling noise originating from the left re... Read more
Incident date: Apr 21, 2026
I have a limited service campaign from Toyota 25TD01 that my local authorized Toyota dealer refuses to repair. The dealer is Classic Toyota of Henderson
Incident date: Apr 21, 2026
My daughter was driving my BMW X5, it went to neutral and not moving, she was panicked and stopped the car and ignition. After restarting the car, it worked for a day, then it happened again, also, I see notifications on dashboard for restraint warning, saying, airbag, and seat belt tension are reduced. I took to Fairfax BMW in VA, BMW quoted $2662, informed that my BMW went out of extended warran... Read more
Incident date: Feb 8, 2026
My vehicle was subject to Recall FSA 23S65, which addresses a defect involving the rear axle hub bolt. I brought the vehicle to a Ford-authorized dealership for the recall repair; however, the repair was not properly completed. The rear axle hub bolt subsequently failed, confirming that the recall defect was not adequately remedied. After the bolt failure, I returned the vehicle to the dealership,... Read more
Incident date: Mar 28, 2026
Odometer Fraud. The contact purchased a 2010 BMW 328I. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,414. The contact stated that, while driving 25 MPH over a pothole, several systems in the vehicle unexpectedly reset; however, the speedometer had not reset. The contact stated that the vehicle had not b... Read more
Incident date: Mar 20, 2026
Coolant intrusion into the Engine issue with my 2017 Ford Escape was confirmed by University of Ford with a $12,000 price tag. I was told my car wasn't part of the recalls and it had 106,000 miles on it so it wouldn't be a part of it anyway. They offered me $500 to buy my car.
Incident date: Mar 20, 2026
the left side inner and outer tie rods pulled apart at threads at jam nut. The threads approx 2 to three inches of threads were 100% rotted. The jam nut showed no sign of being loose. It did not UNTHREAD. No noise or any indication ever of an issue. It happened at 5:15 am. It was dark. I was at best going 1 mph in reverse. If this had happened at road speeds the outcome could have been fatal for ... Read more
Incident date: Apr 21, 2026
The transmission software update only made it worse. The transmission is deciding to shift into 5th gear wrench comes on the no speedometer no information in the information center airbag light comes on radio gets quieter or I have experienced the first shift sudden downshift at 65 mph back tires are hopping on the tar and now everyday it's stuck in first gear for a while I have to shut off the tr... Read more
Incident date: Oct 5, 2025
fuel pump cut off intermeeting mager loss off power tech at subaru refuse to repair car has 72000 miles on well manetane
Incident date: Jan 1, 2026
I am reporting a serious and ongoing safety issue involving my 2023 Hyundai Palisade that is currently unresolved and directly impacts the safety of my children and passengers. My vehicle is subject to an open safety recall (Recall 292 – ejection mitigation) for which there is currently no available remedy. In addition to this unresolved recall, I am experiencing an active failure of the seatbe... Read more
Incident date: Sep 1, 2025
Ram is doing recalls on abs braking systems and trailer hitch problems. I have a 2014 with the same problems and there are other owners complaining bout the same thing on forums. Why are you letting Ram go on with problem and only going back to 2025?. It's ridiculous for them to slide and not repair a problem tht has been going on for years. And Ram dealers want $2300 to $3000 to repair.
Incident date: Apr 22, 2026
The air conditioning compressor clutch suddenly would not engage, leading to reduced visibility out of the windshield during humid weather in Oklahoma springtime and extended times for windshield to defog. Temperatures inside the vehicle also rose to very high levels without air conditioning available, even with windows down while driving. No crash or injuries but this presented an unsafe situati... Read more
Incident date: Feb 21, 2026
Sudden and severe downshifts occurred at roadway and highway speeds resulting in sudden speed decrease. Also revving and loss of power occurred. Problem codes P0706 & P0707 were logged which point directly to the Transmission Range Sensor (TRS), which is integrated into the molded lead frame. This sudden and uncontrolled loss of speed caused significant danger to vehicles, ocupants, and other vehi... Read more
Incident date: Apr 17, 2026
Sudden and severe downshifts occurred at roadway and highway speeds resulting in sudden speed decrease. Also revving and loss of power occurred. Problem codes P0706 & P0707 were logged which point directly to the Transmission Range Sensor (TRS), which is integrated into the molded lead frame. This sudden and uncontrolled loss of speed caused significant danger to vehicles, ocupants, and other vehi... Read more
Incident date: Sep 15, 2025
I was driving on the highway when the car suddenly flashed a “check power supply” warning and then immediately shut down. I was traveling approximately 55 mph when the car came to a sudden stop and I was almost rear-ended as a consequence. I was not rear ended because I had a wide shoulder to immediately pull over onto, but if this had happened in a location without a shoulder, it likely would... Read more
Incident date: Apr 14, 2026
This is for recall 25s89/ NHTSA 25V572. Took my car to the dealer and they confirmed and found C1001:01. They refused service and blamed a faulty wire harness. They stated fixed points which indicates tampering or previous repair which I am the original owner and have never had electrical work done on the vehicle. They are trying to charge me $1700 for a wire harness and refusing to do the safety ... Read more
Incident date: May 24, 2025
The automatic transmission light/warning lid up. Took to the dealer for diagnostic test. They recommended for transmission replacement based on the codes. Contact Honda to remedy. They review the diagnosis and agreed with the dealer for transmission replacement. It’s terrible that Honda transmission had to be replaced at less than 120,000 miles. The cost to replace is so expensive l, ~$10,... Read more
Incident date: May 24, 2025
My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issue... Read more
Incident date: May 24, 2025
I chose the engine and fuel questions as I believe these would be the issue. While driving on the I 10 east towards [XXX] there are areas on the freeway that you drive upward from a flat freeway service to (up hill). Today 04/22/2026, my bronco sport lost drive power from 65 mph to 45 mph which caused the warning lights of the engine and wrench notifications to come on. It was a little difficu... Read more
Incident date: Apr 16, 2026
I was on the on-ramp getting on the highway and whenever I started to increase speed and try to get over into the next lane, I noticed the car all of a sudden jumped a little bit and then it started consistently jumping in the check engine light was flashing, and I couldn’t keep the car over what ended up being 50 mph anytime I tried to go over 50 mph. The car jumped in was shaking pretty pretty... Read more
Incident date: Apr 17, 2026
I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defec... Read more
Incident date: Apr 19, 2026
Driver side airbags failed to deploy during total loss head on collision.
Crash
3 injured
Incident date: Apr 22, 2026
I purchased a 2021 Hyundai Kona in 2023. I own it outright. 2 weeks later my engine seized on the CA 118 in the middle lane & I lost steering & power. I don’t know how I made it to the side w cars doing 80. I was shaking. The dealer refurbished my engine no cost , it was due to the oil consumption problem & the piston ring issues many cars in ‘20 & ‘21 had. I had a Hyundai rep call & offer ... Read more
Incident date: Apr 22, 2026
I purchased a 2021 Hyundai Kona in 2023. I own it outright. 2 weeks later my engine seized on the CA 118 in the middle lane & I lost steering & power. I don’t know how I made it to the side w cars doing 80. I was shaking. The dealer refurbished my engine no cost , it was due to the oil consumption problem & the piston ring issues many cars in ‘20 & ‘21 had. I had a Hyundai rep call & offer ... Read more
Incident date: Apr 22, 2026
The contact owns a 2025 Hyundai Santa Fe. The contact stated that while driving at slow speeds, the vehicle independently accelerated while the accelerator pedal was only lightly depressed. There were no warning lights illuminated. The vehicle was taken to a dealer, where the pedal sensor was adjusted. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the deale... Read more
Incident date: Jan 2, 2026
Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.
Incident date: Jan 2, 2026
Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.
Incident date: Jan 2, 2026
I purchased this car new on December 31, 2024. I have owned it for less than 16 months, and in that time, we have had an issue occur at least 5 times where we get an alert on the screen that says, "Stop Safely Vehicle Will Shut Off Soon". Less than 20 seconds later, the car completely dies. On each of the 5 instances, we were lucky to be going relatively slow and were in a safe place with a shou... Read more
Incident date: Apr 3, 2026
I was at a complete stop, made a right hand turn, and as I was turning, the driver side door opened/became a jar and then my car alerted me that the door was open Yes, my safety was at risk because the door was open It beeped the lights were on in the cabin, and there was a notification on my dashboard
Incident date: Feb 15, 2025
Grid heater nut/bolt detached and entered engine, causing catastrophic internal failure and total engine loss while driving.
Incident date: Apr 1, 2026
The frame of my 2018 Chevrolet Silverado 1500 has rusted through to the point of failing Maine state safety inspection at only 41,000 miles. A licensed Maine inspection station identified structural frame corrosion and determined the vehicle is unsafe to operate. A Chevrolet dealer confirmed the frame rust and stated the truck must have rusted sections cut out and welded to be made roadworthy. The... Read more
Incident date: Apr 1, 2026
The frame of my 2018 Chevrolet Silverado 1500 has rusted through to the point of failing Maine state safety inspection at only 41,000 miles. A licensed Maine inspection station identified structural frame corrosion and determined the vehicle is unsafe to operate. A Chevrolet dealer confirmed the frame rust and stated the truck must have rusted sections cut out and welded to be made roadworthy. The... Read more
Incident date: Apr 22, 2026
The contact owns a 2020 Honda CR-V. The contact stated that while driving in a parking lot and depressing the brake pedal, there was a clunking sound coming from the braking system before the brakes became inoperable. The contact forcefully depressed the brake pedal, and the vehicle eventually came to a stop. The vehicle was taken to the dealer, where it was diagnosed with an electrical wiring sho... Read more
Incident date: Sep 18, 2025
Digital and physical speedometers show different values and increasing deviate from radar reported speed.
Incident date: Sep 18, 2025
Turn Signals stop working Cruise Control stopped working Vehicle Control Stopped working All Buttons on Steering column stopped working Windshield Wiper controls stopped working 4WD Controls stopped working Radio Controls stopped working Lawsuits have been filed and won by people against Ford yet No Recall has been opened !
Incident date: Sep 18, 2025
Turn Signals stop working Cruise Control stopped working Vehicle Control Stopped working All Buttons on Steering column stopped working Windshield Wiper controls stopped working 4WD Controls stopped working Radio Controls stopped working Lawsuits have been filed and won by people against Ford yet No Recall has been opened !