Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Mar 11, 2026
Steering wheel feels stuck about the 2:30 position, requiring to pull steering wheel back .
Incident date: Apr 24, 2026
The contact owns a 2008 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the fuel tank strap frame mount fractured. The failure was caused by corrosion. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
Incident date: Apr 24, 2026
I was starting to lose control of the car and took it to the dealership for a check . The car has only 52000 miles and the Ball Joints and the sway bar links are leaking grease according to the dealer
Incident date: Apr 24, 2026
I was starting to lose control of the car and took it to the dealership for a check . The car has only 52000 miles and the Ball Joints and the sway bar links are leaking grease according to the dealer
Incident date: Jun 3, 2025
Date of purchase from dealer: right passenger door lock non-functional. the salesperson had to have the door opened from the outside to exit the car. He took the care to be repaired while the paperwork was completed. Subsequently I have been unable to exit both doors without pushing the UNLOCK button. The door handle does not itself open the door. 2. Both screens flicker/dim/darken, and at times a... Read more
Incident date: Jun 3, 2025
Date of purchase from dealer: right passenger door lock non-functional. the salesperson had to have the door opened from the outside to exit the car. He took the care to be repaired while the paperwork was completed. Subsequently I have been unable to exit both doors without pushing the UNLOCK button. The door handle does not itself open the door. 2. Both screens flicker/dim/darken, and at times a... Read more
Incident date: Jun 3, 2025
All four door locks are now inoperable. Doors do not respond to normal locking and unlocking features. Doors lock and unlock randomly making this a safety concern for those in the vehicle. NIssan is well aware of this ongoing problem and have issued several Technical Services Bulletins as a result, but have refused to take responsibility for this safety concern.
Incident date: Apr 27, 2026
my car has only 24533 miles and Air bag malfunction message is showing up
Incident date: Apr 1, 2025
My 2025 Volkswagen Taos is exhibiting active symptoms of a known safety recall involving electrical system malfunctions. The vehicle experienced multiple failures including the instrument cluster going blank, screens shutting off, and a false start condition where the dashboard illuminated with multiple warning lights. The vehicle became inoperable and required towing to a Volkswagen dealership. ... Read more
Incident date: Apr 1, 2025
My 2025 Volkswagen Taos is exhibiting active symptoms of a known safety recall involving electrical system malfunctions. The vehicle experienced multiple failures including the instrument cluster going blank, screens shutting off, and a false start condition where the dashboard illuminated with multiple warning lights. The vehicle became inoperable and required towing to a Volkswagen dealership. ... Read more
Incident date: Apr 1, 2025
The contact owns a 2022 Chrysler Voyager Mobility vehicle. The contact stated that within a month of purchasing the vehicle brand new, the passenger's side door failed to open, causing the contact to be trapped inside the vehicle. Another mobility vehicle driver assisted the contact by opening the passenger's side door from the outside. The contact stated that the failure had recurred. The vehicle... Read more
Incident date: Apr 20, 2026
The front drivers side headlamp malfunctioned after condensation entered the lamp via rain and then humidity. The issue first started April 12, 2026. I was leaving to go on a 260 miles drive when I pulled out of the drive way and I started getting a flickering "Dipped Beam Fault". It started flickering on and off as I was picking up speed to merge onto the interstate. I drove all those miles with ... Read more
Incident date: Apr 20, 2026
The front drivers side headlamp malfunctioned after condensation entered the lamp via rain and then humidity. The issue first started April 12, 2026. I was leaving to go on a 260 miles drive when I pulled out of the drive way and I started getting a flickering "Dipped Beam Fault". It started flickering on and off as I was picking up speed to merge onto the interstate. I drove all those miles with ... Read more
Incident date: Apr 26, 2026
During highway driving speeds low pressure fuel pump is showing symptoms of issues. Car will cut off while driving and requires 12V battery reset. Low pressure fuel pump will make noise similar to a “ humming “ noise from underneath rear seats of the vehicle. Lexus corporate is refusing to perform and include my 2016 Lexus GS-F for the open recall. Lexus manufacturer recall ID : 26LB05 ; NHT... Read more
Incident date: Apr 28, 2026
The contact owns a 2018 Chevrolet Malibu. The contact stated that the gear shifter was intermittently stuck in park(P). The contact turned the steering wheel, engaged and disengaged the parking brake several times, per the Owner's manual instructions, and the gear shifter was able to shift out of park(P). The vehicle was taken to an independent mechanic, where the failure recurred. The mechanic wa... Read more
Incident date: Apr 17, 2026
While driving on a surface road in Columbia, MD at approximately 40 mph, the dash display of the 2024 Ford Lightning Flash went completely blank, leaving no indication of vehicle speed, battery percentage, battery temp, motor temp, cruise control status etc. Zero information was displayed, and the dash was completely cold and dark. This failure, while traveling at speed, represents a gross safety ... Read more
Incident date: Apr 22, 2026
While driving on a surface road in Columbia, MD at approximately 40 mph, the dash display of the 2024 Ford Lightning Flash went completely blank, leaving no indication of vehicle speed, battery percentage, battery temp, motor temp, cruise control status etc. Zero information was displayed, and the dash was completely cold and dark. This failure, while traveling at speed, represents a gross safety ... Read more
Incident date: Feb 18, 2026
The contact owns a 2010 Pontiac G6. The contact stated that while driving at an undisclosed speed, the vehicle lost electric power steering assist. The electronic stability control (ESC) and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the electric power steering assist needed to be replaced. The vehicle was not repaired. T... Read more
Incident date: Apr 27, 2026
sudden total drivetrain failure at 52k mi with no warning, child passenger, prior dealer-documented leak that was not escalated.
Incident date: Apr 17, 2026
Was driving on curves in country and steering went out totally light came on on dash made it home carefully and after an hour went back out totally start truck and light was out steering good. Started to drive to the store and again Steering went out. Parked it
Incident date: Apr 17, 2026
The contact owns a 2024 Tesla Model Y. The contact stated that while driving approximately 25 - 35 MPH, while driving near cones on the road, the contact manually turned the vehicle towards the right, and the steering wheel failed to perform as needed. The contact attempted to manually correct the steering wheel but was unable return the steering wheel to center because the steering wheel was inde... Read more
Incident date: Apr 28, 2026
While driving my vehicle on numerous occasions, I get the alert “Stop safely, electrical fault detected”. I have to pull over and rest my vehicle before driving again. If I continue to drive, the car shifts into neutral and loses power. This is very dangerous and it will stop anywhere while driving. I took it to the dealership in VA where I lived at the time in 2023. I was told there was no i... Read more
Incident date: Apr 28, 2026
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly decelerated. The contact pulled over to the closest exit and pulled over to the side of the road. The vehicle was turned off and then restarted; however, while attempting to drive forward or reverse, the vehicle failed to move. The contact inspected the vehicle. While ins... Read more
Incident date: Apr 23, 2026
Since purchasing the vehicle, I have had ongoing issues: a rattling noise when accelerating, a squeaking noise in reverse, and a fuel odor. The fuel injector recall (NHTSA 25V467) is still open, and Ford has not provided a remedy." Keep it simple and focused on the recurring noise and the recall.
Incident date: Apr 27, 2026
My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that w... Read more
Crash
Incident date: Apr 27, 2026
My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that w... Read more
Crash
Incident date: Apr 27, 2026
My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that w... Read more
Crash
Incident date: Apr 23, 2026
DAILY COOLANT LOSS WITH NO LEAK. LARGE VOLUME OF WHITE SWEET-SMELLING SMOKE IN MORNING AT START UP AS WELL AS ENGINE STUMBLING AT STARTUP. UNKNOWN COOLANT LOSS CAUSED OVERHEATING
Incident date: Mar 26, 2026
I am filing a complaint regarding a 2021 Volkswagen ID.4 involving loss of propulsion and unresolved defects following manufacturer-directed repairs. On February 19, 2026, the vehicle lost propulsion twice, including in an intersection. The vehicle powered on and shifted into gear but would not move, requiring it to be pushed out of traffic. This is a serious safety hazard. The vehicle was repaire... Read more
Incident date: Mar 26, 2026
I am filing a complaint regarding a 2021 Volkswagen ID.4 involving loss of propulsion and unresolved defects following manufacturer-directed repairs. On February 19, 2026, the vehicle lost propulsion twice, including in an intersection. The vehicle powered on and shifted into gear but would not move, requiring it to be pushed out of traffic. This is a serious safety hazard. The vehicle was repaire... Read more
Incident date: Mar 26, 2026
I am writing to formally report a serious safety concern regarding my vehicle’s airbag system following a recent accident. On April 22, 2026, I was involved in a significant collision while driving my Toyota Corolla 2022. The impact was severe enough that the other vehicle involved deployed its airbags. However, despite the force of the crash, the airbags in my vehicle did not deploy. I am ex... Read more
Crash
Incident date: Apr 6, 2025
The transmission is going out at 107K miles and needs to be completely replaced for around $8500 (see attached quote). It has a shudder and has a hard time shifting into third gear. This is a known issue with Traverses.
Incident date: Apr 26, 2026
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
Crash
1 injured
Incident date: Apr 26, 2026
While driving on I-84 between [XXX] and [XXX] , the vehicle experienced a sudden and complete engine failure with no prior warning. The engine seized, resulting in an immediate loss of power while traveling at highway speed, creating a dangerous situation in active traffic. The driver was fortunate to safely pull the vehicle onto an exit ramp. State police arrived and positioned their vehicle be... Read more
Incident date: Mar 21, 2026
The sunroof wind screen broke off while driving. The sunroof then stayed open and would not shut. The electrical components in the middle seat are not working properly with the buttons on the seats. The leather is ripping on the seats and the center console even with regular leather conditioning
Incident date: Apr 24, 2026
My car has cut off on me going down the road and it cut back on I have had where the car is slow at acceleration and trying to stall out on me and causing a car to almost hit me in the bumper cause of it the car only has 112,580 miles and have not been able to drive the car since march 13,2026 due to this issue and not feeling safe to drive it
Incident date: Apr 26, 2026
Driving in a snow storm and slid in to a rail ,no damage but the back light,airbag deployed,. My regular headlights on the driver side went out three years ago , neighbor got it to work ,now both headlights are not working.
Incident date: Apr 27, 2026
On April 27, 2026, I attempted to start my 2022 Ram under normal conditions. The vehicle became stuck in an abnormal ignition state between on and off and would not function properly. Shortly after, the vehicle began exhibiting erratic electrical behavior, including the power windows moving up and down on their own without input. At the same time, I lost control of the vehicle. The power steering... Read more
Incident date: Mar 16, 2026
I am reporting a vehicle fire involving a 2020 Chevrolet Equinox [XXX] ). The fire originated in the engine compartment. The official fire report lists the causes as "undetermined", with the area of origin identified under the hood. There were no prior warning lights, mechanical issues, or indications that a fire risk was present. The vehicle was being used under normal conditions and was proper... Read more
Fire
Incident date: Mar 16, 2026
Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better... Read more
Incident date: Oct 29, 2025
My husband sat down in the driver seat of my vehicle thatwas parked in our driveway and wasnt even turned on and the head rest deployed and smacked the back of his head
Incident date: Apr 14, 2026
The contact owns a 2022 Mazda CX-5. The contact stated that while driving at nighttime at undisclosed speeds, there was an abnormal sound coming from the headlights. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an unknown headlight fan bearing failure. The vehicle was not repaired because the warranty had expired. The manufacturer was not... Read more
Incident date: Apr 14, 2026
The contact owns a 2013 Toyota Camry. The contact stated that while driving on several occasions at various speeds, there was a knocking sound coming from the steering column. The contact stated that while driving downhill on several occasions, the steering column and dashboard vibrated abnormally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The fai... Read more
Incident date: Jan 21, 2026
I have a 2026 Nissan Rogue Platinum with Pro Pilot assist. When engaging the ProPilot cruise control with adaptive cruise control, if you are traveling on a road with stop lights and the car in front of you is stopped at a light and you car is traveling at 45 mph , if the vehicle at the light is more than a block away and you are approaching with no car icon on the dash, your car will not slow dow... Read more
Incident date: Apr 2, 2026
Steering system failed and started to jerk -- Contacted Honda and while there was a recall on the NEWER models, we experienced a similar issue on our 2020 Civic.
Incident date: Apr 26, 2026
I bought Jeep from dealership gas keeps overflowing out of tank during fill ups. Check engine light now on
Incident date: Feb 4, 2026
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle experienced intermittent phantom braking; the vehicle violently and suddenly slammed on the brakes with no obstructions present, causing the contact to sustain shoulder and back pain on several occasions. The contact did not seek medical assistance. The contact stated that the failure had ... Read more
1 injured
Incident date: Apr 13, 2026
The contact owns a 2024 Toyota Rav4. The contact stated that while his wife was driving 75 MPH, as an occupant seated in the passenger’s side seat, the contact became aware that the rear passenger’s side window shattered without impact. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was no... Read more
Incident date: Apr 13, 2026
Transmission will jerk and have issues shifting, it is causing issues with acceleration and driving. it is distracting and causing fear the car will not make it from point a to b. the car only has 109k miles the transmission should not already be failing.
Incident date: Apr 13, 2026
Grinding noises started to occur coming from the back of my vehicle. This only occurs when turning the wheel and driving slowly. I took my vehicle to Ford to get it checked out and they stated that my rear axle differential needed to be replaced. I asked why does this need to be replaced as I have not been in any accidents. They told me that it was due to wear and tear on the vehicle. The car has ... Read more