Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 29, 2026
Spontaneously the sunroof blew out and exploded. Luckily the sunroof was not open from the inside. If it was the glass would have shattered on the passengers including my 1 year old
Incident date: Apr 1, 2026
Odometer screen flickers when temperatures are cold outside. Once car is warm, the screen is visable. Until then, the odometer is blank and gas tank levels and mileage reamainging are unreadable.
Incident date: Apr 29, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 29, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 29, 2026
The day I purchased the vehicle from the dealer, every warning light began cycling on including the automatic emergency braking failure, engine system failure and others. I immediately took the car back to the dealer and they supposedly repaired it. When the car was returned to me, I drove it for less than a week and the same thing happened again. When the light came on, the car’s auto braking a... Read more
Incident date: Apr 16, 2026
While driving my 2021 Honda CR-V at highway speeds, the steering intermittently binds and becomes difficult to move, creating a dangerous “sticky steering” condition. The steering will momentarily resist normal input, and when I apply additional force to correct it, the wheel suddenly releases, causing the vehicle to jerk or swerve within the lane. This makes it difficult to maintain smooth, c... Read more
Incident date: Apr 2, 2026
CV joints make a knocking sound when turning - this is a well-known issue lacking an official recall from GM/Honda to repair
Incident date: Apr 29, 2026
The door handle is coming off where the key part is and handle part it.
Incident date: Apr 29, 2026
Spontaneous explosion of sunroof. Today its about 85 degree F. The car was parked for a few hours in the carport. Took it out for a short drive. Approximately 0.5 miles from my home, the sunroof exploded as I was accelerating from a full stop at a red light. It appears to have exploded 'up' (I have photographs), and the glass landed both on top of the car and inside my car. Approxim... Read more
Incident date: Apr 1, 2026
Engine seized while driving on the highway. Diagnosed to be a failed rod bearing leading to catastrophic engine failure. Vehicle and engine have 84,000 miles. I have owned and driven it since new.
Incident date: Apr 13, 2026
The headgasket failed prematurely at 76,000 miles causing coolant to begin leaking out of the vehicle. The safety of myself and others is put at risk because a head gasket blowing caused the car to lose power on the way home from work which has caused me to have to slow down and not be able to start again. This causes other vehicles to have to break or go around me on the highway. The car is a 202... Read more
Incident date: Jan 1, 2026
The vehicle steering wheel sticks when turning, makes a noise, sometimes it doesn’t. Feels like when turning the steering wheel is like stuck and doesn’t return to the straight position. It happens only in one direction, turning right. This has been happening for at least 5 years. Took it to the dealer at least 3 times. They changed left side ball joint, in warranty. But still doing it. After ... Read more
Incident date: Jan 1, 2026
The vehicle steering wheel sticks when turning, makes a noise, sometimes it doesn’t. Feels like when turning the steering wheel is like stuck and doesn’t return to the straight position. It happens only in one direction, turning right. This has been happening for at least 5 years. Took it to the dealer at least 3 times. They changed left side ball joint, in warranty. But still doing it. After ... Read more
Incident date: Apr 28, 2026
Sunroof glass suddenly shattered while driving with no impact. Very scary and Honda said it could be thousands to fix it. They say this has never happened before at their dealership and they've never heard of it happening.
Incident date: Apr 29, 2026
Rear sliding doors will not shut automatic or otherwise!!!!! Having to pull the door shut to get it to shut could result in someone arms or fingers being crushed! The cord could snap and hurt someone! Kids riding in backseat could fall out of car while the door won’t shut! The door could open while driving down the road! These doors have costs us hundreds in trying to fix them and they just keep... Read more
Incident date: Apr 8, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
Incident date: Apr 8, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
Incident date: Apr 8, 2026
We went to a car wash and that day after the car wash we started getting 6+ error message codes for adaptive cruise control, lane assist, lane departure, blind spot, rear cross traffic, etc. our tech that we took it to says they have seen this happen nation wide on these vehicles
Incident date: Nov 11, 2025
It’s started at 80,000 miles when my check engine light came on and it give a code P0302 So I change the spark plugs but when I replace it with the new one the code came but the code came off and after a few days later it came back on and it throw the same code. I believe that my head gasket is not good.
Incident date: Jan 14, 2026
All fuel injectors need replaced due to a known Honda cr-v issue. Error code went off. Mechanic did a test and said there is a known issue with Honda having fuel injector issues and it's all over the Internet. I take care of my car. These should be on recall.
Incident date: Apr 28, 2026
The tires on this car are 215-55-R17 94 V, they were purchased through priority tire in September 2024 they were mounted by Mavis Tire in Lockport Illinois on April 28, 2026 while driving on the Illinois Tollway system at 7:30 in the morning the right rear tire started making a loud noise and then a pop sound. Where I proceeded to get over to the shoulder to get over to the shoulder. There was rub... Read more
HONDA
CR-V
(2017) - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Apr 29, 2026
Incident date: Apr 1, 2026
The contact owns a 2017 Honda CR-V. The contact stated that the engine was occasionally overheating. The vehicle was taken to a dealer, where it was diagnosed with a fractured A/C discharge hose and refrigerant leak. The vehicle was not repaired. The contact stated that the vehicle was taken to the dealer on two occasions for the same issue. The manufacturer was notified of the failure. The approx... Read more
Incident date: Apr 16, 2026
Odometer Fraud. The contact purchased a 2015 Honda CR-V. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 203,000. The contact stated that the dealer stated the mileage was altered to provide a better discount. A Carfax report was n... Read more
Incident date: Apr 16, 2026
"Sticky or notchy" feeling in steering wheel. as described in Honda service bulletin 23-037 No person was at risk. Problem was able to be reproduced by the dealer. No vehicle warning lamps were illuminated. Dealer performed the actions of the recall of the newer vehicles, to this vehicle. The repairs fixed the issue.
Incident date: Apr 1, 2026
Went to park car in a park to drop daughter off and it sputtered out and stalled out of nowhere with no warning. I had received a lamp warning very sporadically prior to this and on occasion that stated 'reduced steering assist drive with care' this resulted in heavy steering for that drive until car was shut off and then it would go away and be fine again, fixed the car through Knudtsen Chevy due... Read more
Incident date: Apr 28, 2026
The contact owns a 2014 Yamaha FJR1300. The contact was informed of the unrepaired NHTSA Campaign Number: 20V814000 (EXTERIOR LIGHTING). After contacting the local dealer and the manufacturer, the contact was informed that the recall repair was previously completed at the local dealer, even though the VIN update indicated that the recall status was incomplete. No further information was available.
Incident date: Apr 28, 2026
The vehicle will randomly shut off while driving. A message will appear stating "Check the Starting System" Attempts to restart the engine are unsuccessful. The engine will start, stall after about 2 seconds and the message "Check Starting System" will display. The first time it happened, I was turning a corner at a rather dangerous intersection and the vehicle stalled. It took about three attempt... Read more
Incident date: Apr 28, 2026
The vehicle will randomly shut off while driving. A message will appear stating "Check the Starting System" Attempts to restart the engine are unsuccessful. The engine will start, stall after about 2 seconds and the message "Check Starting System" will display. The first time it happened, I was turning a corner at a rather dangerous intersection and the vehicle stalled. It took about three attempt... Read more
Incident date: Apr 17, 2026
Then rear hatch glass exploded. All glass was outside the vehicle. My Rogue was in my driveway. I drove it at 11 am it sat from 12 till 5:30 pm when we heard the explosion. Very scary. It could have hurt so many people. No notice on my dash for any failure. This was reported to Nissan. No warranty. It's at my cost to replace.
Incident date: Apr 17, 2026
While the vehicle was parked in a garage and charging overnight, I briefly went to the vehicle to retrieve an item from the back seat. I was barefoot at the time. I opened the driver‑side rear door and reached inside with my right hand while my left hand was near the upper door area where the door seal is located. When my left hand grazed the door frame, it felt unusually sharp. When I touched t... Read more
1 injured
Incident date: Apr 29, 2026
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control syste... Read more
Incident date: Apr 29, 2026
The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control syste... Read more
Incident date: Apr 25, 2026
My 2017 Tacoma extra cab has paint peeling around the both windows and both fenders. Toyota states the four door trucks are covered under the customer support program 23TE08 but the extra cabs are not. My truck currently has 13,500 miles. They need to include the extra cabs.
Incident date: Apr 15, 2026
Steering feels lime it is catching and becomes jerky
Incident date: Apr 14, 2026
While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced reduced confidence in braking performance and increased concern about the vehicle’s ability to stop s... Read more
Incident date: Oct 31, 2025
On the morning of April 28, 2026, at approximately 7:30 AM, I discovered that the front panel of the panoramic sunroof on my 2015 Mercedes-Benz GLA45 AMG had spontaneously shattered while the vehicle was parked at my residence in Meridian, Idaho. When I went out to the vehicle in the morning, I found glass fragments distributed across the rear seat area, the rear floor, and my child's car seat. L... Read more
Incident date: Apr 27, 2026
On the morning of April 28, 2026, at approximately 7:30 AM, I discovered that the front panel of the panoramic sunroof on my 2015 Mercedes-Benz GLA45 AMG had spontaneously shattered while the vehicle was parked at my residence in Meridian, Idaho. When I went out to the vehicle in the morning, I found glass fragments distributed across the rear seat area, the rear floor, and my child's car seat. L... Read more
Incident date: Apr 27, 2026
Vehicle randomly shuts off in EV or ICE mode usually when driving on highway at 60-70 mph; warning comes of “vehicle will shut off soon” check engine light and limp mode; eventually power goes off and steering also stiffens ; this happed multiple times, but the check engine like didn’t stay on long enough for the dealership to be able to read it! So I was give the vehicle back then the same ... Read more
Incident date: Apr 27, 2026
Vehicle randomly shuts off in EV or ICE mode usually when driving on highway at 60-70 mph; warning comes of “vehicle will shut off soon” check engine light and limp mode; eventually power goes off and steering also stiffens ; this happed multiple times, but the check engine like didn’t stay on long enough for the dealership to be able to read it! So I was give the vehicle back then the same ... Read more
Incident date: Apr 28, 2026
Hello. We purchased this 2018 Honda CR-V new in 2018 from the local Honda dealer, Honda of Lake Jackson, TX. In the Spring of 2025 the A/C stopped working. We took it to a local shop and they had to replaced the following: Blower motor replaced, blower motor replaced, A/C evaporator replaced, A/C expansion/orifice valve replaced, Heater core replaced. This was around a $3,000 repair. A month or ... Read more
Incident date: Apr 12, 2026
This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a rec... Read more
Incident date: Apr 28, 2026
The air conditioning system failure prevents proper windshield defogging, significantly reducing visibility in humid or rainy conditions. Additionally, cabin temperatures become excessively high, causing driver fatigue and impaired concentration. This creates an unsafe driving condition and increases the risk of a crash
Incident date: Apr 27, 2026
Oil consumption is at an all time high. At last oil change I had Milage 71847 on 3/8/26. I checked my oil on 4/26/26 with 73182 miles, oil was at the add mark on the dipstick which means 2 quarts was gone from my engine at about 1500 miles put on my car since the oil change. Upon reading up on this issue, it is a wide spread issue with several Hyundai models. I bought it used at a car dealship wh... Read more
Incident date: Apr 27, 2026
Hair line creak in oil pan. Creak has caused excessive oil consumption and leaks on pavement. Issue was confirmed by Antwerpen Hyundai and oil pan was replaced on 4/28/2026 at a cost of $520.00. As above reported to dealer. Problem started, 1st. noticed about 9 to 12 months.
Incident date: Apr 28, 2026
I experienced severe wheel instability on 3/29/2026 at around 630pm on I74 West while traveling on the highway at high speed. I was forced to perform emergency maneuvers to avoid a catastrophic collision, resulted in a terrifying near-miss incident that required an emergency tow to safety. Upon inspection, it was confirmed that the lug nuts on the left rear wheel were not properly torqued and were... Read more
Incident date: Feb 25, 2026
The steering wheel locks during left turns and then suddenly releases, while the onboard computer has generated a suspension error code and automatically lowered the vehicle for safety.
Incident date: Apr 28, 2026
There is a continual problem with this car. Randomly, about every 1-2 weeks, my entire infotainment center, customer settings, and seat preferences will reset to Italian and the metric system. When this happens, the front collision warning system turns off. The radio screen also begins to flash on and off, where I cannot use the backup camera and audio cuts out. I have had it to my local Jeep deal... Read more
Incident date: Apr 28, 2026
While driving my 2005 Nissan Altima in active traffic with my [XXX] child, the vehicle suddenly stalled without any warning. The engine completely shut off while in motion, creating an immediately safety hazard in live traffic conditions. Immediately after the stall, I observed oil leakage and smoke entering the cabin. The vehicle became inoperable and we were stranded roadside. This failure is... Read more
Fire
Incident date: Apr 28, 2026
While driving my 2005 Nissan Altima in active traffic with my [XXX] child, the vehicle suddenly stalled without any warning. The engine completely shut off while in motion, creating an immediately safety hazard in live traffic conditions. Immediately after the stall, I observed oil leakage and smoke entering the cabin. The vehicle became inoperable and we were stranded roadside. This failure is... Read more
Fire