Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 125,830 complaints for HONDA
Incident date: Apr 1, 2026
I reported the issue yesterday, but we have additional information. Here is a timeline of the incident as recorded by the doorbell camera: 2026-05-03 085400 Car parked 101423 Car is already trying to start by itself 101713 Car still starting, starter slowing down 101734 Starter sounds overheated 101740 Starter slows to stop ... Read more
Fire
Incident date: Apr 1, 2026
The right side power captain seat in the second row began to fold down without the button being pressed. It happened with and without the seatbelt plugged in. It came down while my toddler was in her rear facing car seat and began to crush the car seat and push on her feet. The chair would not stop the power seat motors even with both my wife and myself pushing back on the seat trying to free our ... Read more
1 injured
HONDA
ACCORD HYBRID
(2019) - BACK OVER PREVENTION
May 5, 2026
Incident date: May 5, 2026
The contact owns a 2022 Ford Bronco. The contact stated while reversing, the rear view camera displayed a blank screen. The vehicle was taken to the dealer where the contact was informed that the parts were unavailable. The vehicle was not repaired. In addition, the contact was informed that the parts were not going to be available until July 2026. The contact received a recall notification, NHTSA... Read more
HONDA
ACCORD HYBRID
(2019) - ELECTRICAL SYSTEM
May 5, 2026
Incident date: May 5, 2026
On 3/17/26, my husband and I started heading N on RT 83 to a medical appointment in our 2025 Honda CR-V Touring Sport. We were doing between 40 to 50 miles/hr. Twenty minutes later, we smelled faint smoke which was attributed to the trucks driving around us. Upon exit to our next route we immediately came to a red light and stopped and found heavy dark smoke coming from inside the front of our ... Read more
Fire
Incident date: Jan 14, 2021
I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short peri... Read more
Incident date: Sep 1, 2022
The contact owns a 2012 Honda CR-V. The contact stated that while driving at 30 MPH approaching a red light, the rear trailing arm detached from the tire. No warning lights were illuminated. The driver was able to dive to a parking lot. The vehicle was transported on a trailer by her father. The front door latch had become inoperable. The contact had to tie the door shut but was later repaired by ... Read more
Incident date: Mar 17, 2026
sunroof - broken wind deflector arms
Incident date: Mar 17, 2026
The failure involves the AWD drivetrain system, specifically the rear differential assembly and previously the electromagnetic AWD coupler. The vehicle developed significant shuddering and vibration during acceleration from a stop and while turning at low speeds. A Nissan dealership has confirmed metal contamination within the AWD system and recommended replacement of the rear differential. The ve... Read more
Incident date: Mar 17, 2026
Getting P06DA trouble code meaning that there is something wrong with the oil pressure solenoid in the oil sump. this is a known issue where the wiring of the solenoid get frayed. cost of repair for the (cheap part) is $7,500 because of 18 hour labor involved. MB knows this is an issue with the wiring in the solenoid. I'm not sure if there is a fire risk because of the frayed wires.
Incident date: Apr 22, 2026
In November of 2025 the vehicle displayed a "Check Eletrical System" error message. Shortly thereafter the vehicle decelerated to under 10mph as we were turning into traffic. We were able to drive it home (less than 1mi away) and then called the Dealership. The car was then towed to the dealer (but needed a jump as the 12v battery had drained). The dealer diagnosed a failure of the ICCU and repla... Read more
Incident date: Apr 22, 2026
Service four-wheel-drive warning light comes on – intermittently and randomly car still drives but vibrates just a little started at 36,000 miles and continues at 39,000 miles.
Incident date: Apr 1, 2026
Service four-wheel-drive warning light comes on – intermittently and randomly car still drives but vibrates just a little started at 36,000 miles and continues at 39,000 miles.
Incident date: Feb 16, 2026
When cold the truck is experiencing transmission slippage between first and third gear and hard shifting. The engine will rev up but the transmission does not always engage. You have to quickly remove your foot from the accelerator because it will eventually catch and bang into gear. After the transmission gets warm the shift does improve. After checking online for known transmission issues for th... Read more
Incident date: Feb 13, 2026
The fuel tank protective shield underneath my vehicle has severely rusted and corroded, with visible perforations forming through the metal (photos attached). This shield protects the fuel tank from road debris and also helps secure the tank to the vehicle. The corrosion appears to be caused by galvanic corrosion: the steel fuel tank shield is bolted directly to an aluminum heat shield, and the co... Read more
Incident date: Mar 1, 2026
The contact owns a 2015 Ford Taurus. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in Reverse, the rearview camera would not display a clear view image as intended on the center digital screen. The local dealer was contacted on several occasions. T... Read more
Incident date: Jul 14, 2025
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. T... Read more
Incident date: Apr 22, 2026
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. T... Read more
Incident date: Apr 30, 2026
1. The vehicle suffers from a recurring parasitic battery drain that results in a completely dead 12V battery after the vehicle sits for short periods. This appears to be a software or hardware failure in the Body Control Module (BCM) or Radio Frequency (RF) Hub that prevents the vehicle from entering 'sleep mode.' The vehicle is currently at the dealership getting looked at. But I can have it ava... Read more
Incident date: Apr 30, 2026
The engine started making clunking sounds when driving. Brought it in and they said piston 2 has low psi, damage to cylinder, oil in cylinder, and the vehicle has roughly 47,500 miles on it. It has had on time oil changes and maintenance. I am told it needs a new engine.
Incident date: Apr 30, 2026
Infotainment screen failed to boot when the vehicle was turned on. Due to this failure, the rear view camera was not available when the vehicle was shifted to reverse. After backing out of the parking spot, I chose to park and restart the vehicle. The infotainment screen then proceeded to boot up and behave normally. There were no warnings or any other alerts or messages. A disabled rear vi... Read more
Incident date: May 1, 2026
The contact owns a 2017 Ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the ABS function was not available and that the 4WD was disabled. The vehicle was taken a dealer where they kept the vehicle for over a week where they eventually replaced the brake hydraulic control unit ("HCU"). The contact then received notification of NHTSA Cam... Read more
Incident date: May 1, 2026
Driving down the interstate to work at around 70 MPH at approximately 6:40 AM and the front sunroof exploded upwards. Nothing of impact, just a loud explosion and glass blew upwards. The broken glass is positioned upward. The cover of the sunroof was closed and it was not currently in use. Otherwise, glass could have shattered all over me, causing a wreck. I am an [XXX] veteran, the explosion its... Read more
Incident date: Apr 19, 2026
I am reporting a safety concern regarding my 2023 Hyundai Palisade (VIN: [XXX] ). My vehicle is associated with recall-related safety concerns. I have been informed that there is currently no available remedy or timeline to address the issue. This places me in a position where I am expected to continue driving a vehicle that may have a known safety risk, without any resolution available. I do n... Read more
Incident date: Apr 19, 2026
Ford dealership (Evansville Ford in Evansville, WI) came out to inspect my rear view camera for recall #25S89. After they did this the back up sensors that beep when someone is behind you when you are in reverse no longer work. It almost caused a crash.
Incident date: Apr 19, 2026
I am having a failure of my liftgate. My liftgate hinges are cracked and pulling away. The welds are cracked and weak. The liftgate does not close properly. I fear my liftgate will fall off and this could cause safety concerns for other vehicles behind me as well as potential harm to passengers in the back seat. I have a call into the dealer where my 2020 RAV4 Adventure was purchased but have ... Read more
Incident date: Apr 30, 2026
My shift to park was broken last September 9-25, and I took it to the dealers I bought it from (the month prior, in august) and they fixed it. I was never informed what they did to fix it. I didn't have any issues with it after that up until recently. I will put my car into park, press the engine button to turn it off, and then it displays the shift to park message and beeps. the light next to my... Read more
Incident date: May 1, 2026
We brought vehicle in while still in warranty complaining of rough running engine and dealership said they couldn't find anything wrong. 2000 miles over warranty the Engine fails with all characteristics of the L87 bearing lifter issue. Now GMC does not want to replace without charging us a ton of money.
Incident date: Mar 20, 2026
I parked my car fully functioning with no lights on the dash board, after getting back in the car i had the abs light, brake light and stability light on. I checked the codes and i had a C2200 code.The ABS module is bad and the part has been back ordered since 2021 from Jeep/Stelantis. Now the part is discontinued and there is no solution at this time. These cars are driving on the road with no AB... Read more
Incident date: Mar 20, 2026
TIRE SIZE: 275/ 70 R 18. ITEM IS AVAILABLE FOR INSPECTION. TIRE CAN POTENTIALLY EXPLODE/BLOW OUT. HAVE REACHED OUT TO DEALER, WAITING ON CALL BACK. VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. NO WARNING LAMPS OR MESSAGES. FIRST NOTICED ISSUE ON MAY 2, 2026. SIDEWALL OF TIRE HAS A "PERFECT CIRCLE" ALL AROUND THE TIRE WHERE THE THREAD IS SEPARATING.
Incident date: Apr 10, 2026
TIRE SIZE: 275/ 70 R 18. ITEM IS AVAILABLE FOR INSPECTION. TIRE CAN POTENTIALLY EXPLODE/BLOW OUT. HAVE REACHED OUT TO DEALER, WAITING ON CALL BACK. VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. NO WARNING LAMPS OR MESSAGES. FIRST NOTICED ISSUE ON MAY 2, 2026. SIDEWALL OF TIRE HAS A "PERFECT CIRCLE" ALL AROUND THE TIRE WHERE THE THREAD IS SEPARATING.
Incident date: Apr 10, 2026
While using Full Self-Driving on my 2023 Tesla Model Y, the automatic high beams repeatedly activate in active traffic conditions, including when following other vehicles and when oncoming traffic is present. The system does not consistently dim the lights, creating glare that could impair visibility for other drivers. The driver is unable to permanently disable automatic high beams while FSD is e... Read more
Incident date: Apr 3, 2026
Repairs of the control arms indicated on recall NHTSA 16V-596 were never done on my vehicle after the recall was issued in 2016. Smart motors Toyota in Madison confirmed that the replacement of the control arms was never done on my vehicle, but they are showing no open recalls on my vehicle in their system due to this being a re-recall. From what I've read many vehicles were incorrectly marked "co... Read more
Incident date: May 15, 2023
Vehicle has a major safety defect unknown as to component causing. While driving at freeway speeds the vehicle suddenly has sudden jolt as if vehicle switched into park suddenly. This causes seatbelt tensioner to lock and for the 0.5 to 1 second speed reduced instantly as if slamming on brakes causing vehicles behind to almost hit me. This has now happened on 3 separate occasions but cannot be rep... Read more
Incident date: May 2, 2026
When I am stopped at an intersection, my 2025 Honda Odyssey will often automatically stop the engine as part of its auto idle feature. However, three times in the last month, my car has stalled when it's time to start the engine. One time was on a highway when I was stopped at a light, and cars started honking and driving around me (including on the shoulder). Only after I turn the car off and tur... Read more
Incident date: May 2, 2026
Having abs and traction control dash lights and no cruise control have replaced everything and now being told my HCU unit is the issue and parts are not available which to me is unbelievable due to being part of safety system and not part of recall according to Ram, this makes absolutely no sense to me.
Incident date: May 4, 2026
Car is burning an excessive amount of oil
Incident date: May 4, 2026
Our Atlas’ engine will turn off unexpectedly from time to time. This usually happens when the vehicle is stopped whether it be at a stop light, stop sign, carpool, etc. We brought it to the dealership and the replaced a part and indicated it should fix it; however the problem has persisted.
Incident date: May 4, 2026
Our 2022 Hyundai Sonata experienced multiple issues related to recalls affecting the vehicle’s reliability and operation. Due to these ongoing problems, the vehicle was taken to a dealership and has remained out of service and in dealership possession for approximately 90 days. The issues were confirmed by the dealership, and Hyundai Motor America was involved in the case. As a result, Hyundai ... Read more
Incident date: Apr 24, 2026
We are reporting serious safety-related faults involving my leased 2026 Audi A6, VIN [XXX] , and a same-model 2026 Audi A6 loaner provided by Audi Central Houston. Core safety issues: 1. My vehicle previously displayed a Park/rollaway warning indicating Park could not be engaged. 2. My vehicle has had repeated starting-system faults, including: “Engine start system: malfunction! Please contact S... Read more
Incident date: Apr 24, 2026
We are reporting serious safety-related faults involving my leased 2026 Audi A6, VIN [XXX] , and a same-model 2026 Audi A6 loaner provided by Audi Central Houston. Core safety issues: 1. My vehicle previously displayed a Park/rollaway warning indicating Park could not be engaged. 2. My vehicle has had repeated starting-system faults, including: “Engine start system: malfunction! Please contact S... Read more
Incident date: Apr 24, 2026
The contact owns a 2023 FORD Bronco Sport. The contact stated while operating the vehicle it cuts out from time to time suddenly. The contact received notification of NHTSA Campaign Number: (25V467000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t... Read more
Incident date: Feb 13, 2025
Burnt engine oil, breakdown of viscosity, low oil warning light prior to required change, and oil consumption. Multiple events and oil changes with same results of oil fluid conditions and consumptions with low-mileage engine and overall vehicle.
Incident date: Feb 13, 2025
Burnt engine oil, breakdown of viscosity, low oil warning light prior to required change, and oil consumption. Multiple events and oil changes with same results of oil fluid conditions and consumptions with low-mileage engine and overall vehicle.
Incident date: Feb 13, 2025
I am the second owner of this vehicle. Upon purchase, i chose to purchase all extended warranties so that I had minimal out of pocket costs to maintain and repair my vehicle. I had the vehicle maintained regularly at LaFontaine Honda in Dearborn. A couple days before my scheduled service in December 2025, several warning lights became lit on the dash. I called the LaFontaine Honda, expressed my... Read more
Incident date: Dec 3, 2025
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning lights illuminated. The contact stated that the steering wheel became difficult to turn, and the electronic stability control warning light illuminated after the failure. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was ... Read more
Incident date: Apr 11, 2026
The back up camera goes on and off
Incident date: Nov 7, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at 55-60 MPH the front windshield trim on the passenger side had detached and almost hit another vehicle. The other side was also loose. The contact received the recall notification letters for NHTSA Campaign Number: 24V031000 (Structure) and NHTSA Campaign Number: 25V347000 (Structure). The vehicle was taken to the local... Read more
Incident date: Apr 30, 2026
Odometer Fraud. The contact purchased a 1997 Honda CR-V. It was discovered that there was a mileage discrepancy per a Carfax report. At the time of purchase, the vehicle mileage was 118,000., However the Carfax report stated that there was a mileage discrepancy and that the vehicle mileage was 371,896 reported on February 9th 2016. The contact stated that the current approximate mileage was unknow... Read more
Incident date: Nov 21, 2025
Issue: Tailgate unlatches unexpectedly Erratic behavior consistent with electronic release switch malfunction I am reporting a safety concern involving the tailgate on my 2022 Chevrolet Silverado 3500 HD. The tailgate exhibits erratic behavior and has unlatched unexpectedly without user input. I can support this claim with documented video evidence I took while the vehicle was parked. This condi... Read more