Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 122,131 complaints for HONDA
Incident date: May 1, 2024
Been getting humming/droning sound while driving. I had my mechanic check it but he said there’s no issue with tires or wheel bearings. It is really annoying to hear that kind of sound while driving
Incident date: Jun 10, 2026
WHEN COMING OUT OF A LEFT HAND CURVE THE STEERING IS STICKING AND WILL NOT COME BACK ON IT'S ON YOU HAVE TO OVERCOME THE STICKING PART TO COME OUT OF THE LEFT HAND CURVE.
Incident date: Apr 30, 2026
Roseville Toyota sold me a car with a faulty hood latch. It’s a safety issue and they refuse to acknowledge that they failed pre-inspections and refuse to fix it. I have to take it to an expert in order to close the hood
Incident date: May 14, 2026
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealers... Read more
Incident date: May 14, 2026
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealers... Read more
Incident date: Nov 28, 2025
After using the lane assist the steering wheel becomes sticky when I turn it off. Then if I turn it back on letting the lane assist correct my driving to turning it back off when turning around corners my steering wheel becomes really sticky. Then when driving the vehicle with lane asssist on the steering wheel will feel slightly different then I’ll turn it back off and it won’t stick around ... Read more
Incident date: Nov 28, 2025
After using the lane assist the steering wheel becomes sticky when I turn it off. Then if I turn it back on letting the lane assist correct my driving to turning it back off when turning around corners my steering wheel becomes really sticky. Then when driving the vehicle with lane asssist on the steering wheel will feel slightly different then I’ll turn it back off and it won’t stick around ... Read more
Incident date: Nov 28, 2025
After using the lane assist the steering wheel becomes sticky when I turn it off. Then if I turn it back on letting the lane assist correct my driving to turning it back off when turning around corners my steering wheel becomes really sticky. Then when driving the vehicle with lane asssist on the steering wheel will feel slightly different then I’ll turn it back off and it won’t stick around ... Read more
Incident date: Jun 10, 2026
Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously. From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions. If it’s widespread, the vehicles should be recalled... Read more
Incident date: Jun 10, 2026
Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously. From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions. If it’s widespread, the vehicles should be recalled... Read more
Incident date: Jun 10, 2026
Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously. From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions. If it’s widespread, the vehicles should be recalled... Read more
Incident date: May 29, 2026
My wife and I spent the past 10 days putting approximately 2,300 miles on our 2018 CRV while vacationing. On the first day of our vacation I noticed that the steering wheel would get stuck in a certain position which needed a slight push to unstick the wheel, this occurred after about 600 miles. This stick and unstick process happened every time I needed to make a small adjustment to my steering. ... Read more
Incident date: Aug 7, 2023
1. Component/System: HVAC evaporator core. Total loss of climate control. Vehicle is a 2018 model. Prior to this, it had the known AC condenser defect covered under TSB 19-091. The condenser was repaired under warranty, but the AC loop continued to have underlying issues. Failed evaporator available for inspection. For the 2018 Honda Civic specifically, there are over 600+ total consumer complaint... Read more
Incident date: Aug 15, 2024
I've been told that my car is unsafe to drive and unable to pass inspection because the rear subframe is corroded at the suspension mounting points which might cause the rear suspension to fail.
Incident date: Jun 9, 2026
Pulled off my street to go to work, and the car engine started hesitating, misfiring and losing power. I turned around and was able to get it to a safe location, but had to have it towed to the dealership. Dealership ran codes said it was a bad injector issue and quoted me $2,600 to replace all 4. My Accord just turned 9 and has had all recommended services done. This is my 4th Honda and have n... Read more
Incident date: Nov 21, 2025
As I was pulling into a parking space, the car suddenly accelerated, ran through bushes, down a slope across a sidewalk hitting a city utility box. and jumped the curb finally stopping on the street. no other vehicles were involved and no injuries. I did not report at the time of the incident, because I thought I must have done something wrong. However a similar event occurred on May 29, 2026 ... Read more
Crash
Incident date: Nov 21, 2025
As I was pulling into a parking space, the car suddenly accelerated, ran through bushes, down a slope across a sidewalk hitting a city utility box. and jumped the curb finally stopping on the street. no other vehicles were involved and no injuries. I did not report at the time of the incident, because I thought I must have done something wrong. However a similar event occurred on May 29, 2026 ... Read more
Crash
Incident date: Nov 21, 2025
As I was pulling into a parking space, the car suddenly accelerated, ran through bushes, down a slope across a sidewalk hitting a city utility box. and jumped the curb finally stopping on the street. no other vehicles were involved and no injuries. I did not report at the time of the incident, because I thought I must have done something wrong. However a similar event occurred on May 29, 2026 ... Read more
Crash
Incident date: May 20, 2026
My local Honda dealership inspected my CRV on 6.3.26 after my complaint of "sticky steering." They said the steering gearbox needs to be replaced at a cost of $4,000 +. Some CRVs (1.7 million) have been recalled for this, but my VIN number is not included. The mileage on this vehicle is 62,973. I am afraid to drive this vehicle because the steering is unreliable. I have to transport my husband to... Read more
Incident date: Jun 10, 2026
When going a higher speed on freeway, steering “sticks” when on curves. This problem was recalled for 2023-2025 Honda CRV’s, but the same problem is happening with 2022’s.
Incident date: Jun 10, 2026
The vehicle's steering wheel gets stuck in place causing jerkiness while driving at medium to fast highway speeds. The steering wheel does not return to center automatically and you have to "break" the steering wheel loose from it's stuck position. The constant stuck position of the steering wheel causes distrust in the vehicle and that it will be ultimately stuck in a position to cause an acci... Read more
Incident date: Jun 7, 2026
Vehicle (31,000 miles) exhibits sticky steering or notchy steering near the straight-ahead position. At highway speeds, the steering wheel resists small steering corrections and then breaks free, causing overcorrection. The condition requires constant micro-corrections to maintain lane position. I first noticed the problem around 10,000 miles. I turned off the LKAS system off. It appears to be get... Read more
Incident date: Apr 7, 2026
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Incident date: Apr 7, 2026
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Incident date: Apr 7, 2026
I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.
Incident date: May 29, 2026
As I was pulling into a parking space inside a parking structure, ground floor, my car suddenly accelerated, jumped the curb, going through landscape hedge and landing on front hood of a parked vehicle outside of the parking structure. I heard the engine accelerate, but had no way of stopping or controlling the car. A very similar accident took place in this car on [XXX]. Same situation: pullin... Read more
Crash
Incident date: May 29, 2026
As I was pulling into a parking space inside a parking structure, ground floor, my car suddenly accelerated, jumped the curb, going through landscape hedge and landing on front hood of a parked vehicle outside of the parking structure. I heard the engine accelerate, but had no way of stopping or controlling the car. A very similar accident took place in this car on [XXX]. Same situation: pullin... Read more
Crash
Incident date: May 29, 2026
As I was pulling into a parking space inside a parking structure, ground floor, my car suddenly accelerated, jumped the curb, going through landscape hedge and landing on front hood of a parked vehicle outside of the parking structure. I heard the engine accelerate, but had no way of stopping or controlling the car. A very similar accident took place in this car on [XXX]. Same situation: pullin... Read more
Crash
Incident date: Jun 1, 2024
Brake system error displayed on dash. Hill decent system error. Dealership was unable to diagnose and had to replace 2 major wiring harnesses under the dash to clear light.
Incident date: Jan 28, 2026
I purchased a brand new 2023 Honda HR-V. Recently, the passenger-side LED headlight assembly suddenly stopped working, and I had to pay $1,500 out of pocket to replace it at a Honda dealer. Shockingly, just one month later, the driver-side LED headlight also completely failed. Having both major LED headlights fail within a single month on a vehicle less than 3 years old indicates a severe factory... Read more
Incident date: Jun 8, 2026
Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS device installed in my vehicle captured a catastrophic voltage drop down to 10.886V during the incident, ... Read more
Incident date: Jun 8, 2026
Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS device installed in my vehicle captured a catastrophic voltage drop down to 10.886V during the incident, ... Read more
Incident date: Jun 8, 2026
Our 2026 Honda Passport TSE suddenly stalled twice in active traffic intersections in Albuquerque, NM under acceleration and during a left turn, causing a sudden loss of motive power and a severe safety hazard and a potentially life threatening situation. Telemetry logs from an aftermarket GPS device installed in my vehicle captured a catastrophic voltage drop down to 10.886V during the incident, ... Read more
Incident date: Jun 10, 2026
While driving a 2021 Honda CR-V Hybrid, the vehicle has intermittently and without warning lost the ability to accelerate. When this occurs, depressing the accelerator pedal — even fully to the floor — produces no response, and the vehicle simply coasts and loses speed. This has happened on three occasions — January 13, 2025; December 16, 2025; and June 10, 2026 — including at highway spee... Read more
Incident date: Jun 10, 2026
While driving a 2021 Honda CR-V Hybrid, the vehicle has intermittently and without warning lost the ability to accelerate. When this occurs, depressing the accelerator pedal — even fully to the floor — produces no response, and the vehicle simply coasts and loses speed. This has happened on three occasions — January 13, 2025; December 16, 2025; and June 10, 2026 — including at highway spee... Read more
Incident date: Jun 10, 2026
While driving a 2021 Honda CR-V Hybrid, the vehicle has intermittently and without warning lost the ability to accelerate. When this occurs, depressing the accelerator pedal — even fully to the floor — produces no response, and the vehicle simply coasts and loses speed. This has happened on three occasions — January 13, 2025; December 16, 2025; and June 10, 2026 — including at highway spee... Read more
Incident date: Jun 1, 2026
Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the router had rust and was corrected. I dont drive the car alot, but again today its making that noise. ... Read more
Incident date: Jun 1, 2026
Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the router had rust and was corrected. I dont drive the car alot, but again today its making that noise. ... Read more
Incident date: Jun 1, 2026
Goodday, I bought the car a month ago from a dealer on terms. The first time i drove car and turning right its sounds like the wheel or something is about to break off. Like maybe the axel. Extremly loud. Scary loud. No matter speed, turning right does this. I returned car to dealer. They say the router had rust and was corrected. I dont drive the car alot, but again today its making that noise. ... Read more
Incident date: Jun 22, 2025
The vehicle is experiencing an Auto Idle Stop (AIS) failure to restart from a complete stop. The engine dies, the electrical system resets, and it requires a manual button push or jumpstart to get moving again
Incident date: Jun 22, 2025
The vehicle is experiencing an Auto Idle Stop (AIS) failure to restart from a complete stop. The engine dies, the electrical system resets, and it requires a manual button push or jumpstart to get moving again
Incident date: Jun 22, 2025
The vehicle is experiencing an Auto Idle Stop (AIS) failure to restart from a complete stop. The engine dies, the electrical system resets, and it requires a manual button push or jumpstart to get moving again
Incident date: Aug 2, 2025
This event has happened multiple times in various situations. While sitting at a red light the auto idle stop feature was engaged and the engine turned off as normal. Upon lifting my foot off the brake, the car fails to restart leaving me stranded in the middle of the intersection. This caused an unsafe situation as I was unable to restart the vehicle until after a few tries, leaving cars having t... Read more
Incident date: Aug 2, 2025
This event has happened multiple times in various situations. While sitting at a red light the auto idle stop feature was engaged and the engine turned off as normal. Upon lifting my foot off the brake, the car fails to restart leaving me stranded in the middle of the intersection. This caused an unsafe situation as I was unable to restart the vehicle until after a few tries, leaving cars having t... Read more
Incident date: Apr 24, 2026
In November 2025, my 2021 Honda Pilot started experiencing stalling while driving, hesitation when accelerating, and sudden power loss while idling. I took the vehicle to my local Homda dealership and each time they dismissed the problem, indicating that they could not find any issues. On 4/24/26, the vehicle experienced sudden engine failure in the middle of moving traffic. There were no warn... Read more
Incident date: Jan 29, 2026
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being ... Read more
Incident date: Jan 29, 2026
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being ... Read more
Incident date: Jan 29, 2026
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being ... Read more
Incident date: Jun 11, 2026
Ghost touch/tapping on my radio display. Screen is malfunctioning as if someone is tapping the screen when no one is touching it.
Incident date: Mar 27, 2026
The second and third row seats do not recognize when passengers are exiting the vehicle. All second and third row seats cause the seat belt warning to go off multiple times even when there are not passengers in the vehicle. Car in park does not mitigate this problem.