Showing 4,224 complaints for HARLEY-DAVIDSON
Incident date: Sep 6, 2004
WHILE RIDING MOTORCYCLE BETWEEN 50-70 MPH MOTORCYCLE PULLED TO THE LEFT, AND HAD PULSATION. TOOK MOTORCYCLE TO DEALERSHIP SEVERAL TIMES, AND MECHANIC DETERMINED TORQUE WAS REDESIGNED BY MANUFACTURER AND NEEDED TO BE REPLACING OF PARTS DUE TO RIGHT/LEFT MOTION OF SWING ARM. *AK THE MECHANICS ARE UNABLE TO MAINTAIN THE ALIGNMENT OF THE MOTORCYCLE. PROBLEM SO SEVERE AT TIMES THE MOTORCYCLE
... VEERS SUDDENLY WITHOUTH OBVIOUS REASON TO THE LEFT INTO ONCOMING TRAFFIC. REAR TIRE LOOSING AIR. THE CLUTCH WOULD CHATTER AS RELEASED AND IT ENTERED THE FRICTION ZONE. *TCRead more
Incident date: Sep 24, 2004
I OWN A 2001 HARLEY DAVIDSON FLHR, I HAD JUST TAKEN A TRIP FROM NORTH CAROLIN TO OHIO,WITH A FRIEND WHO WAS RIDING ALSO. HIS BIKE , A 2004 HALREY DAVIDSON FLHR. UPON OUR TRAVEL THROUGH THE WEST VIRGINIA TURNPIKE ON A COUPLE OF LONG SWEEPING CURVES, BOTH HE AN I EXPERIANCED A HIGH SPEED WOBBLE(TANK SLAPPER) NEEDLESS TO SAY THIS ALMOST CAUSED AN ACCIDENT. I ATTRIBUTE 35 YEARS OF RIDING, AS WELL AS M
... Y FRIEND. FOR BEING ABLE TO RECOVER.UPON OUR RETURN WE FOUND OUT THAT THIS IS A KNOWN PROBLEM. WHAT IS HD GOING TO DO TO RESOLVE? AND WHEN? HOW MANY IN-EXPERIANCED RIDERS WILL HAVE TO ENDURE A CRASH OR DEATH? THERE IS A DEVICE ON THE MARKET THAT IS SUPPOSED TO CORRECT THIS.IT CAN BE FOUND ON WWW.TRUE-TRACK.COM.THIS IN ITSELF WOULD MEAN TO ME THERE IS AN ISSUE..AND SOMEONE HAS FOUND A FIX.HAVING SAID THAT..HOW DOES HD STIIL SAY THEY KNOW OF NO ISSUE?*AKRead more
Incident date: Aug 22, 2004
2004 HARLEY DAVIDSON FLHTCSE SCREAMING EAGLE WENT INTO HIGH SPEED WOBBLE, CAUSING RIDER TO LOSE CONTROL. *AK
Crash
1 deaths
Incident date: Sep 4, 2004
BATTERY COVER ON 2004 HARLEY-DAVIDSON 1200 CUSTOM SPORTSTER HAS BLOWN OFF TWICE WHILE TRAVELING DOWN INTERSTATE HIGHWAY. FIRST TIME A CAR BEHIND ME SWERVED BUT STILL RAN OVER COVER. SECOND TIME A FRIEND ON HIS MOTORCYCLE BEHIND ME WAS NEARLY HIT BY COVER. I ALLIED HARLEY-DAVIDSON CUSTOMER SERVICE AND REP WAS AWARE OF PROBLEM AND GAVE ME A REFERENCE NUMBER TO GIVE MY DEALER. MY DEALER WAS UNAWARE O
... F PROBLEM WITH THE 2004 SPORTSTER AND I WONDER WHY NO RECALL ON THIS ISSUE. *AKRead more
Incident date: Sep 21, 2004
MASSIVE FUEL LEAK. *AK
Incident date: Jun 24, 2004
WOBBEL, UNSTEADY, WONDERING, FRON END, BIKE IS UNSTABLE AT HIGHWAY SPEEDS. *AK
Incident date: Sep 18, 2004
I HAVE REPORTED THIS BEFORE BUT HAVE NOT HEARD BACK FROM YOU... CAN YOU PLEASE HELP? POOR HANDLING MOTORCYCLE, 2004 HARLEY DAVIDSON, FLHTCI - MOTORCYCLE TENDED TO WANT TO "PULL" TO THE LEFT, ESPECIALLY WHEN DECELERATING - SEVERAL VISITS TO THE DEALER FOR "ALIGNMENTS" OF THE ENGINE/FRAME/DRIVETRAIN - PROBLEM MINIMIZED BUT NOT ELIMINATED. - "HIGH SPEED WOBBLES" OCCURRED REGULARLY AND WITHOUT
... NOTICE WHICH I HANDLED BECUASE I AM AN EXPERIENCED RIDER AND VERY FORTUNATE TO HAVE BEEN ABLE TO SURVIVE. - REMOVAL OF TIRE TO REPAIR PUNCTURE AND CHECK OF SWINGARM FOUND THE SWINGARM MOVES LEFT TO RIGHT ABOUT 1/4 INCH.*AKRead more
Incident date: Sep 1, 2004
WORN OUT ENGINE AT 3.5 YEARS OLD AND 43,000 MILES
Incident date: Sep 11, 2004
HARLEY DAVIDISON VROD/ SCREAMING EAGLE STRAIGHT EXHAUST PIPES. HEAT SHIELDS ARE FALLING OFF WHILE DRIVING. WELDS ARE BREAKING FROM VIBRATION. 4 INCIDENTS IN MISSISSIPPI ALONE. WE ARE ASKING FOR A RECALL OF THESE PIPES. HD IS FAILING TO ACKNOWLEDGE DEFECT IN MANUFACTURING.*AK
Incident date: Jun 29, 2004
THEY SAY,AT HARLEY-DAVIDSON THAT MY MOTORCYCLE HAS A ELECTICAL PROBLEM,AND SHOULD BE FIXED RIGHT AWAY.I CALLED MY DEALERSHIP THE VERY DAY I GOT MY RECALL LETTER,ON OR ABOUT 6/29/04.AT THIS TIME I WAS TOLD THEY WERE "WAITING ON PARTS"TRHAT WAS ABOUT TEN WEEKS AGO.....AT WHAT POINT AN TIME DO I GET SATISFACTION FROM HARLEY DAVIDSON AND T.S.I. MOTORCYCLE IN WILLIMANTIC CT. ????THE LETTER STATES "THI
... S CONDITION COULD CAUSE A QUIT WHILE RIDING SITUATION,WHICH COULD OCCUR WITHOUT WARNING AND ULTIMATELY LEAD TO A CRASH,THERBY PRESENTING A RISK OF DEATH OR INJURY TO THE RIDER. *AKRead more
Incident date: Sep 11, 2004
MOTORCYLE WAS SITTING WITH KICKSTAND DOWN. I THEN TURNED ON THE KEY AND HIT THE START BUTTON. THE MOTORCYCLE INSTANTLY STARTED UP AND BECAUSE IT WAS IN GEAR IT TOOK OFF ACROSS THE ROADWAY NEARLY CAUSING AN ACCIDENT WITH ANOTHER MOTORVEHICLE. I THEN PUSHED IT OVER ON IT'S SIDE TO GAIN CONTROL OF THE BIKE. THE BIKE A 2004 DYNA SHOULD NOT BE ABLE TO START IN GEAR,EVEN IF I WAS ON IT I MAY HAVE LOST C
... ONTROL OF THE BIKE BECAUSE IT WOULD HAVE TOOK OFF BEFORE I WOULD HAVE BEEN READY. THE DAMAGE WAS TO THE RIGHT SIDE OF THE BIKE,PIPES,TURNSIGNALS,AND FRONT END WILL ALL NEED TO BE REPLACED.*AKRead more
Crash
Incident date: Aug 28, 2004
CONSUMER JUST PURCHASED A NEW HARLEY-DAVIDSON, AND THE FRONT WHEEL BEARINGS WERE DEFECTIVE, CAUSING THE FRONT WHEEL TO WOBBLE. THIS PROBLEM OCCURRED ONCE AT 844 MILES. THEN, IT HAPPENED AGAIN AT 1149 MILES. *AK THE CONSUMER HAD THE MOTORCYCLE REPAIRED SPACER WAS IN THE FRONT WHEEL . *TC
Incident date: Jan 1, 1901
WHEN THE MOTORCYCLE IS HOT AND YOU TURN ON THE HIGH BEAMS A FUSE BLOWS.*MR WHEN THE BIKE WAS HOT AND THE CONSUMER TURNED ON THE HIGH BEAMS OR SPOTLIGHTS THE FUSE WHICH CONTROLS ALL THE LIGHTS BLEW. THE CONSUMER BELIEVES THE DESIGN IS POOR BY HAVING THE HEADLIGHTS AND SPOTLIGHTS CONTROL BY THE SAME FUSE. *NM
Incident date: Jun 22, 2004
WHILE DRIVING 25 MPH THE LEFT REAR VIEW MIRROR SNAPPED OFF. A RECALL WAS ISSUED FOR THE 2002 MODEL INSTEAD.*AK *NM
Incident date: Jul 22, 2003
RIGHT PASSENGER FLOORBOARD FELL OF WHILE RIDING THE MOTORCYCLE. (NAR) *PH *CB
Incident date: Aug 22, 2004
WE PURCHASED A UNIVERSAL LONESTAR MOTORCYCLET-BAG SET FROM ORANGE COUNTY HARLEY DAVIDSON IN CA. WE WERE INSTRUCTED ON HOW TO USE THIS BAG, AND SECURED IT PROPERLY ON OUR BIKE. THERE ARE LOOPS ON TOP OF THE SMALLER BAG TO SECURE OTHER CARGO TO, WHICH WE DID. WE PUT TWO APPROX $400 LEATHER JACKETS STRAPPED ON TOP LIKE WE WERE SHOWN. THIS BAG STRAPS OVER THE BACKREST OF THE MOTORCYCLE SEAT, ZIPS ON T
... HE SIDES AND HAS TO STRAPS TO SECURE TO THE LUGGAGE RACK. ALL OF THIS WAS DONE. AT 70 MILES PER HOUR ON THE FREEWAY THIS BAG SOMEHOW CAME UP OVER THE BACK REST AND FLIPPED EVERYTHING UNDER THE FENDER, WHICH CAUGHT ON THE TIRE. THIS PROCEEDED TO COMPLETELY LOCK UP THE REAR TIRE AND BRAKE, PROVIDING A REAR WHEEL SKID AND FISH TAIL OF BOTH TIRES AT 70 MILES PER HOUR. THIS CAUSED BOTH JACKETS TO GO UP IN SMOKE, THE TIRE PARTIALLY MELTED, AND PUT A GROOVE IN IT THEREBY DESTROYING THE TIRE. WE HAVE PICTURES OF THE DAMAGE, AND TRIPLE CHECKED EVERYTHING ABOUT HOW WE HAD OUR STUFF SECURED, AND WE HAD IT EXACTLY AS WE WERE INSTRUCTED TO AT THE DEALER. THIS IS A NEW PRODUCT FROM THEM, AND OBVIOUSLY HAS A DESIGN FLAW THAT COULD CAUSE SOMEONE TO BE KILLED. *AKRead more
Incident date: Jul 20, 2004
THIS IS A COMPLAINT ABOUT THE SERVICE LIFE OF THE NEW TWIN CAM ENGINE'S BOTTOM END. THERE SEEMS TO BE A LARGE NUMBER OF CONNECTING ROD BEARING FAILURES ONCE THE BIKE HAS REACHED 40,000 MILES. MINE FAILED AT 68,000 MILES BUT I HAVE TALKED WITH ONE RIDER WHOSE BOTTOM END FAILED AT 43,000 MILES. HARLEY APPEARS TO HAVE CHANGED THE WAY THEY BUILD THE FLYWHEEL ASSEMBLIES. THEY ARE NO LONGER PUTTING AN I
... NSERT IN THE CONNECTING RODS FOR THE BEARINGS TO RIDE ON. INSTEAD THEY ARE MERELY FLAME HARDENING THE AREA. ONCE THE HARDENING FAILS THE ENTIRE ASSEMBLY RAPIDLY DETERIORATES. ALL THE PERIODICALS AND HARLEY DEALERSHIPS ARE TOUTING THAT THIS BOTTOM END SHOULD LAST 100,000 MILES EASILY. HOWEVER, IF MY OWN PERSONAL EXPERIENCE AND THE EXPERIENCE OF NUMEROUS HARLEY OWNERS ON THE INTERNET ARE ANY INDICATION THEN THERE ARE A LOT OF MOTORCYCLE ENGINES OUT THERE REQUIRING A REBUILD WELL BEFORE 100,000 MILES. I HAVE WRITTEN TO HARLEY DAVIDSON AND ASK THEM TO REIMBURSE ME THE $1,000 I SPENT TO HAVE THE BOTTOM END REBUILT WHICH DID NOT INCLUDE THE COST OF ADDITIONAL PARTS AND TIME BY DOING MOST OF THE WORK MYSELF. ADDITIONALLY I ASK THEM TO TRY TO ENGINEER A BETTER FLYWHEEL ASSEMBLY. HARLEY REFUSED MY REIMBURSEMENT REQUEST AND TOLD ME THEY WOULD FORWARD MY LETTER TO THE ENGINEERING DEPARTMENT. *JBRead more
Incident date: Aug 7, 2004
WHILE DRIVING AT ANY SPEED THE MOTORCYCLE SHUT DOWN COMPLETELY WITHOUT WARNING. DEALER STATED THAT CIRCUIT BREAKER HAS TO RESET ITSELF, THEN THE MOTORCYCLE WILL START BACK UP. A RECALL WAS ISSUED AND PART WAS REPLACED. HOWEVER, THE PROBLEM RECURRED. *AK
Incident date: Feb 11, 2003
2002 HARLEY DAVIDSON 883 SPORTSTER. USED WITH 1600 MILES. PURCHASED AT SACRAMENTO HARLEY DAVIDSON ON 2-7-03. RIDING ON 2-11-03 WHEN ACCELERATOR STUCK. LOST CONTROL, RODE GUARD RAIL, TRIED TO SLOW BIKE, FELL FROM BIKE, BIKE CONTINUED SEVERAL YARDS OVER WIRE FENCE AND UP A HILL. LATER APPEARS THAT SIEVES HOLDING THROTTLE CABLES INTO HOUSING PERIODICALLY SLIP OUT AND PINCH CABLES, NOT ALLOWING THROTT
... LE HANDLE TO RETURN TO NEUTRAL POSITION. BECAUSE OF SURROUNDING CIRCUMSTANCES, STATE FARM PURSUED HARLEY DAVIDSON FOR RESTITUTION OF DAMAGES AT WHICH TIME HARLEY DAVIDSON SETTLED FOR A PARTIAL AMOUNT. I AM STILL SEEKING COUNCIL. NO ONE IS WILLING TO INVESTIGATE FURTHER, NOR WILL ANYONE HANDLE MY CASE FOR FEAR OF "GETTING A REPUTATION". ARE THEY ALL AFRAID OF HARLEY DAVIDSONS REPUTATION? I AM CONVINCED THAT THIS BIKE IS FAULTY. I WAS ORDERED TO KEEP THE BIKE IN ITS AFTER COLLISION STATE TILL THE ISSUE IS RESOLVED OR UNTILL THE 2 YEAR STATUTE HAS PASSED. I AM AT A LOSS OF WHAT TO DO NEXT. THE BIKE WAS UNDER WARRANTY AT THE TIME, BUT BECAUSE OF THE REQUEST, I WAS UNABLE TO TAKE ADVANTAGE OF IT. SACRAMENTO HARLEY DAVIDSON IS UNWILLING TO PROVIDE PROOF OF PRE-PURCHASE SAFETY INSPECTION OR ANY OTHER RECORDS THAT PERTAIN TO THE BIKE. I CANNOT EVEN GET IT FIXED AND NO ONE WILL LOOK AT IT WITHOUT A HEFTY FEE. I WAS SEVERLY INJURED IN THE CRASH. I FRACTURED MY L-4 VERTEBRAE AND RUPTURED A DISC. I ALSO BROKE MY LEFT COLLAR BONE AND HAD MASSIVE ROAD RASH ON MY BACK, ARMS AND LEGS. I WAS IN A MAJOR TRAUMA CENTER HOSPITAL IN OUR AREA FOR 6 DAYS. I WAS FORTUNATE TO RETURN TO MY JOB AFTER 7 MONTHS WITHOUT LIMITATIONS PER SEY. I AM AN EMT-PARAMEDIC AND I FEEL THAT EVENTUALLY THINGS WILL CATCH UP WITH ME, AS MY JOB IS VERY PHYSICALLY DEMANDING. I STILL HAVE A MODERATE AMOUNT OF INTERMITTENT PAIN THAT I WILL HAVE THE REST OF MY LIFE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HOPEFULLY HEARING FROM YOU SOON. *AKRead more
Crash
1 injured
Incident date: Aug 1, 2004
PASSING A SEMI TRACTOR TRAILER A ABOUT 70MPH FRONT END STEERING ON NEW 04 ELECTRAGLIDE CLASSIC BEGAN A WOBBLING OF THE FRONT TIRE. IT WAS EXTREMELY NOTICABLE AND NEARLY CAUSED THE BIKE TO GO INTO THE TRACTOR TRAILER. IN ORDER TO SOLVE THE PROBLEM I REDUCED MY SPEED W/O APPLYING BRAKES TO ABOUT 40MPH AND THE WOBBLING FINALLY STOPPED. *AK *TC
Incident date: Aug 1, 2004
PASSING A SEMI TRACTOR TRAILER A ABOUT 70MPH FRONT END STEERING ON NEW 04 ELECTRAGLIDE CLASSIC BEGAN A WOBBLING OF THE FRONT TIRE. IT WAS EXTREMELY NOTICABLE AND NEARLY CAUSED THE BIKE TO GO INTO THE TRACTOR TRAILER. IN ORDER TO SOLVE THE PROBLEM I REDUCED MY SPEED W/O APPLYING BRAKES TO ABOUT 40MPH AND THE WOBBLING FINALLY STOPPED. *AK *TC
Incident date: Aug 1, 2004
PASSING A SEMI TRACTOR TRAILER A ABOUT 70MPH FRONT END STEERING ON NEW 04 ELECTRAGLIDE CLASSIC BEGAN A WOBBLING OF THE FRONT TIRE. IT WAS EXTREMELY NOTICABLE AND NEARLY CAUSED THE BIKE TO GO INTO THE TRACTOR TRAILER. IN ORDER TO SOLVE THE PROBLEM I REDUCED MY SPEED W/O APPLYING BRAKES TO ABOUT 40MPH AND THE WOBBLING FINALLY STOPPED. *AK *TC
Incident date: Jul 16, 2004
WHILE OPERATING MY MOTORCYCLE, THE ENGINE BEGAN SPUTTERING AND THE ODOR OF GASOINE FUMES BECAME OVERWHELMING. I LOOKED DOWN AT THE AIR INTAKE AND NOTICED GASOLINE SPRAYING ON THE ENGINE AND PAST THE AIR INTAKE. IT WAS QUITE FORTUNATE THAT THIS DID NOT RESULT IN A FIRE! THE FUEL LINE HAD SEPARATED FROM THE CONNECTOR ON THE FUEL RAIL AND THE FUEL PUMP WAS SUPPLYING FUEL AT THE FULL DELIVERY RATE.
... INSPECTION OF THE FUEL LINE SHOWED THAT THE FUEL LINE WAS A HARDENED PLASTIC LINE (COVERED BY A PLASTIC CORREGATED HEAT SHIELD) THAT WAS HELD IN PLACE BY FRICTION ONLY, THERE WERE NO CLAMPS USED. BECAUSE THE FUEL LINE WAS A HARDENED MATERIAL, WITHOUT ELASTICITY OR RETAINING HARDWARE, THE VIBRATION OF THE ENGINE (AND MOST LIKELY THE HEAT AS WELL) DETERIORATED THE ADHESION OF THE CONNECTION RESULTING IN THE SEPARATION. THIS WAS A USED MOTORCYCLE, BUT IT ONLY HAD 638 MILES AND NO EVIDENCE OR RECORD OF MAINTENANCE IN THIS AREA. THE PROBLEM WAS FIXED BY THE DEALER USING HARLEY-DAVIDSON'S PART LIST WHICH INDICATED 1/4" RUBBER FUEL LINE PROTECTED BY A CORREGATED PLASTIC COVERING FOR HEAT ISOLATION, AND TWO CRIMPED HOSE CLAMPS FOR RETENTION, ONE ON EACH END. I HAVE THE ORIGINAL FUEL LINE FOR INSPECTION.*AKRead more
Incident date: Jul 14, 2004
WHEN BRAKING THERE WOULD BE A LOUD GRINDING NOISE, WHICH COULD CAUSE EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Incident date: Jul 22, 2002
I HAVE A 1999 HARLEY MODEL #FLHTCU-I, VIN # [XXX].I RECEIVED A RECALL ON PART # 29987-99A A CIRCUIT BREAKER THAT COULD OPEN DUE TO REASONS OTHER THAN FOR WHICH IT WAS DESIGNED,CAUSING AN UNEXPECTED INTERRUPTION OF ALL ELECTRICAL POWER TO THE MOTORCYCLE. I WAS ON VACATION WHEN THIS UNEXPECTED INTERRUPTION OCCURRED. I HAD MY BIKE TOWED TO KNOXVILLE, TN.,THE NEAREST H-D DEALER.THEY TOLD ME THIS WAS A
... PROBLEM THAT THE HAVE SEEN ON SEVERAL OF THESE BIKES. WHEN I CALLED H-D COSTONER SERVICE THEY TOLD ME THEY WERE NOT RECALLING THE STATOR ASSY., #29987-99A WHICH WAS LISTED IN THE RECALL LETTER. I THINK THE STATOR SHOULD BE PART OF THE RECALL.THE H-D DEALERS THAT I HAVE TALK TO THINK THE SAME AS I DO. I HOPE YOU WOULD LOOK INTO THIS PROBLEM, IT WILL SAVE LIVES. THANKS [XXX]. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
Incident date: Jun 1, 2004
MOTORCYCLE STABILITY ISSUE. I PURCHASED NEW WITH ABOUT 20 TEST MILES, AN FLHTCI, 2004, HARLEY DAVIDSON MOTORCYLE. IMMEDIATELY UPON RIDING I FOUND IT "PULLED" TO THE LEFT, ESPECIALLY WHEN YOU ROLL OFF THE THROTTLE(DECELERATE). THE AMOUNT OF DEFLECTION WOULD HAVE CAUSED A SWERVE INTO ONCOMING TRAFFIC HAD I NOT BEEN AN EXPERIENCED RIDER. DEALER HAS MADE SEVERAL ATTEMPTS BUT IS UNABLE TO RESOLVE T
... HE ISSUE.*AKRead more
Incident date: Jan 16, 2004
CATASTROPHIC ENGINE FAILURE OCCURRED TWICE IN A NEW 2003 HARLEY-DAVIDSON MOTORCYCLE AT 3284 MILES AND AGAIN AT 7420 MILES. THE FIRST WAS DUE TO A CRACKED FLYWHEEL, WHICH WAS REPLACED UNDER WARRANTY, AND THE SECOND DUE TO A BROKEN OIL PUMP. THE CAUSE WAS DETERMINED BY AN ENGINEER'S MEASUREMENTS TO BE MIS-ALIGNED CRANKCASE, AND THE MANUFACTURER REFUSES TO REPAIR OR REPLACE THE ENGINE. *LA
Incident date: Jul 7, 2004
2004 HERITAGE SOFTAIL CLASSIC PURCHASED JAN 20TH 2004. HAS 2900 MILES ON IT. CHROME THROUGHOUT BIKE IS TOTALLY ERODING/CORRODING (150 DAYS OLD). DEALER FROM WHERE I BOUGHT "COWBOY HARLEY" BEAUMONT TX. NOT REPLACING. IKE HAS BEEN SAFEGUARED, STORED, AND NOT EXPOSED SINCE PURCHASE. *AK
Incident date: Jun 13, 2004
WHILE DOWN SHIFTING/TURNING AT 15 MPH VEHICLE STALLED. MOTORCYCLE FELL ONTO THE CONSUMER WHEN GETTING OFF, AND CONSUMER SUSTAINED INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. MODEL V-ROD. *AK
1 injured
Incident date: May 25, 2004
WHILE DRIVING 55 MPH VEHICLE STALLED. WHILE THE VEHICLE WAS PARKED IT RESTARTED ON ITS OWN. *AK THE CONSUMER BELIEVES THAT THE BREAKER APPEARS TO BE SENSATIVE TO HIGH HUMIDITY AND TEMPERATURE. THE CIRCUIT IS LOCATED UNDER THE SEAT IN A VERY HOT AREA BEHIND THE REAR CYLINDER. *NM
Incident date: Jun 24, 2004
MY 2002 ROAD KING FLHRI INTERMITTENTLY LOOSES ALL POWER WHILE IN USE JUST AS DESCRIBED IN 04V-134. THERE IS NO WARNING AND NO APPARENT CAUSE AND THERE MAY BE HUNDREDS OF MILE BETWEEN OCCURRENCES OR MINUTES. I REPORTED THIS DURING MY LAST MAINTENANCE VISIT AND IT HAS OCCURRED TWICE SINCE. THIS MODEL WAS NOT LISTED IN THE RECALL.*AK
Incident date: Jul 2, 2004
THE REAR BRAKES WERE NOT PROPERLY LUBRICATED, WHICH RESULTED IN THE REAR BRAKES LOCKING UP AND CAUSING CONTROL PROBLEMS. *AK *SC *JB
Incident date: May 21, 2004
MOST OF THE HARLEY DAVIDSON MOTORCYCLES HAVE THE PASSENGER FOOTREST RIGHT BESIDE OR OVERTOP OF THE EXHAUST. THIS HAS CAUSED ME TO ACTUALLY BURN THROUGH MY PROTECTIVE BOOTS I WEAR. I HAVE NOT BEEN INJURED YET, BUT SHOULD A CHILD OR PERSON WHO DOES NOT WEAR PROTECTIVE SHOES COULD SERIOUSLY HAVE MAJOR BURNS TO THEIR FEET AND ANKLES.*AK
Incident date: Jun 26, 2004
CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FRONT BRAKE LINE WAS LEAKING FLUID. CONSUMER WILL HAVE MECHANIC REPLACE THE BRAKE LINE. *AK
Incident date: May 1, 2004
SPEEDOMETER-TACHOMETER BRACKET BREAKS FROM EXCESSIVE ENGINE VIBRATION THROUGH MOUNTING BOLT HOLES CAUSING GAUGE ASSEMBLY TO FALL OFF WHILE RIDING. UNIT HANGS BY THE WIRES & INTERFERES WITH THE STEERING FORKS & CONTROL OF VEHICLE. ALSO EXCESSIVE ENGINE VIBRATION AS DEEMED NORMAL BY THE MANUFACTURER CAUSES NUMBNESS IN THE HANDS & FEET WITHIN 7 MILES OF RIDING & ULTIMATELY DIFFICULTY IN CONTROLLING V
... EHICLE.*AKRead more
Incident date: May 1, 2004
SPEEDOMETER-TACHOMETER BRACKET BREAKS FROM EXCESSIVE ENGINE VIBRATION THROUGH MOUNTING BOLT HOLES CAUSING GAUGE ASSEMBLY TO FALL OFF WHILE RIDING. UNIT HANGS BY THE WIRES & INTERFERES WITH THE STEERING FORKS & CONTROL OF VEHICLE. ALSO EXCESSIVE ENGINE VIBRATION AS DEEMED NORMAL BY THE MANUFACTURER CAUSES NUMBNESS IN THE HANDS & FEET WITHIN 7 MILES OF RIDING & ULTIMATELY DIFFICULTY IN CONTROLLING V
... EHICLE.*AKRead more
Incident date: May 1, 2004
SPEEDOMETER-TACHOMETER BRACKET BREAKS FROM EXCESSIVE ENGINE VIBRATION THROUGH MOUNTING BOLT HOLES CAUSING GAUGE ASSEMBLY TO FALL OFF WHILE RIDING. UNIT HANGS BY THE WIRES & INTERFERES WITH THE STEERING FORKS & CONTROL OF VEHICLE. ALSO EXCESSIVE ENGINE VIBRATION AS DEEMED NORMAL BY THE MANUFACTURER CAUSES NUMBNESS IN THE HANDS & FEET WITHIN 7 MILES OF RIDING & ULTIMATELY DIFFICULTY IN CONTROLLING V
... EHICLE.*AKRead more
Incident date: Jun 22, 2004
CONSUMER RECEIVED A RECALL FOR REPLACEMENT OF AMP FUSE. NO PARTS WERE AVAILABLE. SERVICE MANAGERS KEITH OR DALE. *AK
Incident date: Apr 26, 2004
THE DEALERSHIP WAS UNABLE TO PERFORM THE CIRCUIT BREAKER RECALL 04V134000 WITHIN A REASONABLE TIME, BECAUSE THE PARTS WEREN'T AVAILABLE. *LA
Incident date: Apr 16, 2004
MOTORCYCLE GOES INTO A HIGH SPEED WOBBLE AT BETWEEN 75 AND 85 MILES PER HOUR. *AK
Incident date: Jun 8, 2004
WHILE MOTORCYCLE WAS PARKED CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH. CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT FOR REPAIRS. *AK THE LEAK OCCURRED IN FRONT OF THE REAR TIRE WHICH RESULTED IN SOME OF THE FLUID GETTING ON THE TIRE. THE DEALER HAS WORKED ON THE TRANSMISSION 3 TIMES AND HAS REPLACED 6 O-RINGS IN AN ATTEMPT TO CORRECT THE PROBLEM. THE SHIFTER PEG FELL OF WHILE THE
... CONSUMER WAS ON THE WAY TO THE DEALER. THIS ALMOST CAUSED AN ACCIDENT BECAUSE THE DRIVER WAS UNABLE TO SHIFT THE MOTORCYCLE. *NMRead more
Incident date: Jun 8, 2004
I RECEIVED A RECALL NOTICE FOR MY 2003 HARLEY DAVIDSON ULTRA-GLIDE REGARDING THE NEED TO REPLACE A 40 AMP CIRCUIT BREAKER ON MY MOTORCYCLE DUE TO THE POSSIBILITY OF IT CEASING TO FUNCTION WITHOUT NOTICE. THE LETTER I RECEIVED STATED THAT HARLEY DAVIDSON SHOULD HAVE THE PARTS AVAILABLE AT THE CLOSEST DEALERSHIP BY NO LATER THAN THE WEEK OF 26 APRIL 04. AS OF THIS DATE, 8 JUNE 04, THE PARTS AT TH
... E TWO DEALERSHIPS THAT I HAVE CONTACTED TO HAVE THIS REPAIR MADE HAVE EITHER NOT ARRIVED AT ALL OR WERE NOT SENT IN SUFFICIENT QUALITY TO ALLOW ME TO HAVE MY MOTORCYCLE REPAIRED. AS PER THE LETTER SENT TO ME, I AM FILING THIS COMPLAINT BECAUSE I DO NOT FEEL THAT HARLEY-DAVIDSON HAS REMEDIED THIS PROBLEM WITH MY MOTORCYCLE WITHIN A REASONABLE AMOUNT OF TIME. *AKRead more
Incident date: Mar 1, 2004
I OWN A 2001 HARLEY DAVIDSON FLHTCUI. AT APPROXIMATELY 27,000 MILES THE MAIN DRIVE BELT BROKE. FORTUNATELY IT BROKE AS I ATTEMPTED TO LEAVE THE PARKING GARAGE, BUT HAD I BEEN IN TRAFFIC IT COULD HAVE BEEN CATASTROPHIC. THE DEALERSHIP LOOKED AT THE BELT AND SAID THERE WAS NO OBVIOUS CAUSE FOR THE BREAKAGE. I ASKED THE MANUFACTURER IF THEY WANTED TO LOOK AT THE BELT, BUT THEY DECLINED AND SAID IT WA
... S LIKELY CAUSED BY DAMAGE OR IMPROPER SERVICE. ALL MANUFACTERER RECOMMENDED SERVICE HAS BEEN DONE ON THIS VEHICAL, AND IT WAS DONE AT THE DEALERSHIPS, SO I DON'T BUY THE LATER CAUSE OF FAILURE. THIS HAPPENED A FEW MONTHS AGO, BUT I HAVE RECORDS I CAN RETRIEVE THAT WILL SHOW A MORE EXACT DATE AND MILEAGE. *AKRead more
Incident date: Jun 4, 2004
ON APRIL 23, 2004 CONSUMER RECEIVED NHTSA RECALL LETTER REGARDING CIRCUIT BREAKER. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK *NM
Incident date: Apr 17, 2004
WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING CONSUMER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE, HOWEVER, THE PROBLEM RECURRED. *AK THE BIKES WHEELS WERE UNSTABLE. THE SOLID WHEELS CAUGHT WIND VORTICIES WHICH CAUSED THE VEHICLE TO BE UNSTABLE. THE DEALER REFUSE TO CHANGE THE WHEELS. *NM
Incident date: May 28, 2004
I PURCHASED AND INSTALLED A HARLEY DAVIDSON DRIVER BACKREST. I FOLLOWED ALL DIRECTIONS ON THE INSTALLATION. THE PROBLEM IS THE BACK REST DOES NOT FIRMLY AND SECURELY STAY IN THE BASE. ON 5-28-2004, FOR THE SECOND TIME, WHILE I WAS DRIVING THE MOTORCYCLE, I HIT A BUMP AND THE BACK REST SUDDENLY CAME OUT OF ITS BASE, CAUSING ME TO MOMENTARILY LOOSE MY BALANCE AND ALMOST CONTROL OF THE MOTORCYCLE.
... I HAVE REMOVED THE BACK REST FROM THE MOTORCYCLE. THE PROBLEM AS I SEE IT, COMES FROM THE TONGUE AND GROOVE LOCKING CLASP ON THE BASE OF THE BACKREST. IT IS PARTIALLY MADE OF PLASTIC OR A VERY THIN PIECE OF METAL AND WILL NOT SECURE PROPERLY. *LARead more
Incident date: May 25, 2004
CONSUMER RECEIVED A RECALL NOTICE(0302 - REPLACEMENT OF A FUSE AMP) BUT THERE WERE NOT PARTS AVAILABLE. SERVICE MANGER MIKE DILLINGER. *NM
Incident date: May 25, 2003
25 MAY, 2004 I WAS NOTIFIED OF THIS RECALL FOR MY 2003 HARLEY DAVIDSON FLHTCUI IN MID APRIL. I CALLED MY DEALERSHIP, PETERSON'S HD OF MIAMI, AND WAS TOLD THAT THEY DID NOT HAVE THE PART AND THAT THEY WOULD CALL ME WHEN IT WAS AVAILABLE. THEY REPEATED THIS STATEMENT THE NEXT TIME I CALLED THEM. THEY ALSO TOLD ME THAT THE RECALL WOULD NOT AFFECT MY BIKE BECAUSE IT DID NOT HAVE A BUNCH OF ELECTRICAL
... ACCESSORIES. I HAVE THREE ADDITIONAL REAR SPOILER LIGHTS AND FRONT XENON AND TWO HALOGEN BULBS THEY TOLD ME THAT THAT WAS NOT ENOUGH POWER TO CAUSE THE CIRCUIT BREAKER TO SHUT OFF THE BIKE. THIS MORNING, WHILE ENTERING A HIGHWAY, THE BIKE SUDDENLY SHUT OFF. BECAUSE I WAS ENTERING, I WAS ABLE TO COAST TO THE SIDE AND TURN OFF THE BIKE, AND TRY TO POWER UP THE BIKE (IT TOOK A COUPLE OF MINUTES BEFORE THE ELECTRICAL SYSTEM RESPONDED AND CAME ON). AT THE TIME OF THE CIRCUIT BREAKER INTERRUPT, I HAD MY HALOGEN PASSING LIGHTS AND THE STEREO ON. SINCE THEN, I HAVE BEEN RIDING WITHOUT THE PASSING LAMPS ON AND WITH THE RADIO OFF.+ WHEN I CALLED MY DEALER TODAY, I WAS NOW TOLD THAT THEY WOULD ORDER THE RECALL PARTS FOR ME INDIVIDUALLY AND WOULD CONTACT ME WHEN IT CAME IN, WITHOUT AN EXPECTED DELIVERY DATE. I CALLED HARLEY DAVIDSON HEADQUARTERS AND THEY WERE NOT HELPFUL EITHER AND SIMPLY TOLD ME NOT TO RIDE THE BIKE. I REPORT THIS INCIDENT WHERE MY BIKE SHUT DOWN, I HAVE NOTIFIED HARLEY DAVIDSON AND THEY WERE NOT SUPPORTIVE AT ALL. I WILL PARK MY BIKE TODAY UNTIL I CAN GET THE RECALL SERVICED BY HARLEY DAVIDSON WHO IS TAKING THEIR TIME. WHAT IS TROUBLING, IS THAT HARLEY DAVIDSON, WHO IS BENEFITING FROM RECORD REVENUES, MARKETS THEIR PRODUCT AS RELIABLE. THEN WHEN THEY HAVE A MANUFACTURING DESIGN FLAW THAT IS VERY UNSAFE, THEY DRAG BUTT IN PROVIDING DUE RESPONSE AND SUPPORT. NOW I HAVE A $23,000 DISPLAY ITEM THAT CAN'T BE RIDDEN BECAUSE IT HAS A SAFETY DEFECT. *NMRead more
THE DEALERSHIP REPLACED THE FRONT ROTORS AND PADS . HOWEVER THE PROBLEM STILL EXISTED. PLEASE PROVIDE FURTHER INFORMATION. *JB
A CIRCUIT BREAKER TRIPS AND THE MOTORCYCLE SHUTS DOWN . IT HAS BEEN DISCOVERED THAT A FUSE REPLACEMENT PREVENTS THIS FROM HAPPENING. HOWEVER, MANUFACTURER CLAIMS THAT IF CONSUMER DOESN'T USE A CIRCUIT BREAKER IT WILL VOID THE WARRANTY. *AK