Showing 4,189 complaints for HARLEY-DAVIDSON
Incident date: May 4, 2004
2003 HARLEY DAVIDSON FLHTCUI DEVELOPED PROBLEMS WITH STALLING AND LOSS OF ALL POWER.*MR PRIOR TO HAVE THE RECALL WORK DONE THE CONSUMER'S MOTORCYCLE NEVER HAD ANY PROBLEMS WITH STALLING. SINCE HAVING THE CIRCUIT BREAKER REPLACED THE VEHICLE STALLS AND LOSES POWER. THE RECALL WAS ON THE 40 AMP MAIN CIRCUIT BREAKER WHICH COULD OPEN FOR REASONS OTHER THAN WHICH IT WAS DESIGNED. *NM
Incident date: Jul 9, 2005
MOTORCYCLE DEVELOPED A HIGH SPEED WOBBLE,WAS TRAVELING IN NEVADA IR15 AT APPROXIMATELY 90 MPH,HANDLEBARS WENT VIOLENTLY RIGHT AND LEFT. COULD NOT STOP THEM FROM MOVING BACK AND FORTH. MOTORCYCLE FORCED ME TO THE ROAD,FIRST IMPACT WAS THE RIGHT SIDE OF MOTORCYCLE. THE MOTORCYCLE FORCED ME TO THE GROUND. *NM
Crash
1 injured
Incident date: Jun 4, 2005
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 60 MPH THE CRUISE CONTROL STARTED TO ACCELERATE T ON ITS OWN. I COULD NOT GET IT TO TURN OFF UNTIL IT HIT 85 MPH. AFTER THAT THE CRUISE CONTROL WAS INOPERABLE UNTIL THE POWER WAS TURNED OFF. *NM
Incident date: Jun 12, 2005
RECEIVED WARRANTY RECALL LETTER IN APRIL 04. BIKE WAS SERVICED @ DEALER(TWIN CITIES HD, LAKEVILLE, MN) ON 5/11/05 ODOM. @ 2213, I ALSO REPORTED THIS TO HD CUSTOMER SERVICE IN MILWAUKEE (REFERENCE SERVICE #297379). ON 6/05/05 I HAD THE 10,000 MILE CHECK COMPLETED @ THE DEALER (TWIN CITIES HD, LAKEVILLE, MN) PER MFG RECOMMENDATIONS. ON JUNE 12TH, 2005 WHILE RIDING THE BIKE I HAD COMPLETE POWER F
... AILURE AND WAS ABLE TO PULL TO SIDE OF ROAD, ODOM. @10,800. BIKE RESTARTED AFTER A FEW MINUTES. I CALLED DEALER (TWIN CITIES HD) AND MADE APPOINTMENT FOR SERVICE. DEALER COMPLETED SERVICE ON 6/16/05 STATING THAT THEY COULD NOT FIND PROBLEM , THEY CHARGED ME $63 TO GET MY BIKE BACK. ON JULY 17TH, 2005 I HAD A COMPLETE POWER FAILURE AGAIN WHILE RIDING WITH MY SPOUSE, I WAS ABLE TO PULL TO SIDE OF ROAD. BIKE RESTARTED AFTER A FEW MINUTES. I IMMEDIATELY DROVE TO THE DEALER AND ASKED FOR THEM TO SERVICE THE BIKE FOR THIS FAILURE. THE BIKE IS IN THE SHOP 3 DAYS NOW, THEY HAVE TEST DROVE IT AND SAID THEY CAN NOT FIX THE PROBLEM "BECAUSE IT IS A GHOST" I AGAIN REPORTED THE ISSUE TO HD CUSTOMER SERVICE IN MILWAUKEE, THEY STATED THEY WOULD CALL DEALER AND HELP THEM SOLVE PROBLEM, THIS HAS NOT OCCURRED PER THE DEALER SERVICE MANAGER. *NMRead more
Incident date: Jun 12, 2005
RECEIVED WARRANTY RECALL LETTER IN APRIL 04. BIKE WAS SERVICED @ DEALER(TWIN CITIES HD, LAKEVILLE, MN) ON 5/11/05 ODOM. @ 2213, I ALSO REPORTED THIS TO HD CUSTOMER SERVICE IN MILWAUKEE (REFERENCE SERVICE #297379). ON 6/05/05 I HAD THE 10,000 MILE CHECK COMPLETED @ THE DEALER (TWIN CITIES HD, LAKEVILLE, MN) PER MFG RECOMMENDATIONS. ON JUNE 12TH, 2005 WHILE RIDING THE BIKE I HAD COMPLETE POWER F
... AILURE AND WAS ABLE TO PULL TO SIDE OF ROAD, ODOM. @10,800. BIKE RESTARTED AFTER A FEW MINUTES. I CALLED DEALER (TWIN CITIES HD) AND MADE APPOINTMENT FOR SERVICE. DEALER COMPLETED SERVICE ON 6/16/05 STATING THAT THEY COULD NOT FIND PROBLEM , THEY CHARGED ME $63 TO GET MY BIKE BACK. ON JULY 17TH, 2005 I HAD A COMPLETE POWER FAILURE AGAIN WHILE RIDING WITH MY SPOUSE, I WAS ABLE TO PULL TO SIDE OF ROAD. BIKE RESTARTED AFTER A FEW MINUTES. I IMMEDIATELY DROVE TO THE DEALER AND ASKED FOR THEM TO SERVICE THE BIKE FOR THIS FAILURE. THE BIKE IS IN THE SHOP 3 DAYS NOW, THEY HAVE TEST DROVE IT AND SAID THEY CAN NOT FIX THE PROBLEM "BECAUSE IT IS A GHOST" I AGAIN REPORTED THE ISSUE TO HD CUSTOMER SERVICE IN MILWAUKEE, THEY STATED THEY WOULD CALL DEALER AND HELP THEM SOLVE PROBLEM, THIS HAS NOT OCCURRED PER THE DEALER SERVICE MANAGER. *NMRead more
Incident date: Jul 27, 2005
DT: CONTACT'S SON OWNED A 2005 HARLEY DAVIDSON MOTORCYCLE THAT WAS OVERHEATING. THE SPEED HAD NO IMPACT ON THE MOTORCYCLE OVERHEATING AFTER DRIVING APPROXIMATELY 5 MILES. THE SERVICE DEALER TRIED TO CORRECT THE PROBLEM AT LEAST 6 TIMES. THEY REPLACED A NEW COMPUTER CHIP AND THE PIPES. THE SERVICE DEALER COULD NOT FIND WHAT WAS WRONG WITH THE MOTORCYCLE. THE CONTACT CONTACTED THE MANUFACT
... URER'S CUSTOMER SERVICE, THEY OFFERED NO RECOMMENDATIONS. *AKRead more
Incident date: Jun 24, 2005
99 HARLEY DAVIDSON- CAM BEARING FAILURE- THE COMPANY EXTENDED THE WARRENTY TO 5YRS OR 50,000 MI. THE FAILURE OCCURED AFTER 7 YRS. UNDER NORMAL OPERATION & THE COMPANY HAS ONLY AGREED TO PAY FOR PARTS, NOT THE LABOR, WHICH IS A SUBSTANTIAL AMOUNT. THIS FAILURE COULD HAVE CAUSED THE MOTOR TO SEIZE WHILE IN OPERATION, POTENTIALLY CAUSING SERIOUS BODILY INJURY OR DEATH.
Incident date: Jul 21, 2005
DT: WHILE TRAVELING ON THE HIGHWAY LOST ALL ELECTRICAL POWER. THEN, POWER RESTORED IN A SHORT PERIOD OF TIME. THIS HAPPENED 3 TIMES. DISCOVERED THAT A GROUNDED WIRING LEADING TO THE FRONT FENDER RUNNING LIGHT RUBBED AGAINST THE TIRE REMOVING THE INSULATION, WHICH RESULTED IN THE FAILURE. TOOK VEHICLE TO DEALER TO DETERMINE WHY VEHICLE LOST ELECTRICAL POWER. WAS UNABLE TO OBTAIN COMPUTE
... R CODES DIAGNOSTICIANS. TOOK VEHICLE HOME, AND THERE DISCOVERED THE WIRING PROBLEM. THERE WAS A RUBBING SOUND AT LOW SPEEDS, INDICATING A WIRING PROBLEM. THERE WAS A PREVIOUS NHTSA RECALL 02V002000 REPAIRS FOR THE SAME REASON AN 2001, HARLEY, BUT RECALL DID NOT APPLY TO 2005 MODEL. 2005. CONSUMER MADE REPAIRS AT HOME. HAD NOT CONTACTED HARLEY DAVIDSON. *AKRead more
Incident date: Jul 17, 2005
DT: THE CONSUMER STATED ABOUT A WEEK AGO, LAST SATURDAY 7/16/05. THE CONSUMER WAS DRIVING DOWN THE INTERSTATE WHEN HE NOTICED THAT THERE WAS A MISSING IN THE ENGINE. THEN ALL OF A SUDDEN, THE ENGINE SEIZED. THEN CONSUMER SKIDDED AND PULLED OVER TO SHOULDER OF THE ROAD. THE BACK WHEEL LOCKED UP BECAUSE THERE WAS A LOCK UP IN THE CRANK SHAFT BEARING THE CONSUMER STATED THE CRANK SHAFT BEARING WENT O
... UT AND CAUSED A SEIZING OF THE ENGINE. THE VEHICLE HAS NOT BEEN TO DEALERSHIP. THE CONSUMER HAS NOTICED THAT THERE IS A MOTORCYCLE SHOP NEARBY WHERE HE FOUND OUT WHAT WAS WRONG. THE MOTORCYCLE IS NOW IN THE SHOP. THE CONSUMER HAS ALSO CONTACTED HARLEY DOESN'T WANT TO DO ANYTHING ABOUT IT. OWNER NOTICED THAT OTHER OWNERS HAVE HAD THE SAME PROBLEM. *JBRead more
Incident date: Jul 13, 2005
I WAS TRAVELING DOWN HWY 83 OUTSIDE OF LEAKEY TX, IN THE TEXAS HILL COUNTRY, ON 07/13/05 WHEN ALL FIVE OF THE BELT DRIVE SPROKET BOLTS BACKED OUT CAUSING ONE BOLT TO SHEER INSIDE THE WHEEL HUB CAUSING THE SPROKET TO DIS-LODGE FROM THE WHEEL. I HAD TO USE EVASIVE ACTION IN ORDER NOT TO UPSET THE 02 FXD HARLEY DAVIDSON MOTORCYLE WITH ONLY 7,300 ORIGINAL MILES ON IT. ALL REQUIRED AND RECOMMENDED
... MAINTENANCE WAS PERFORMED AT TEXAN HARLEY DAVIDSON DEALERSHIP IN CONROE, TX AND I HAVE ALL RECEIPT RECORDS TO DOCUMENT ALL REQUIRED AND RECOMMEND SERVICE HAS BEEN PERFORMED ON THIS MOTORCYLE BY TEXAN HARLEY DAVIDSON. NO WHERE IN THE OWNER'S MANUAL DOES IT SAY TO BE EXTRA CAUTIOUS ABOUT THE FIVE REAR SPROKET BOLT ASSEMBLYS COULD POSSIBLY BACK OUT CAUSING SERIOUS INJURY OR DEATH. MOST MOTORCYLE MANUFACTURERS USE SAFTY ANTI-BACK OFF PLATES MOUNTED ON AND AROUND THE SPROKET BOLTS ASSEMBLY, BUT HARLEY DAVIDSON CHOOSE'S TO IGNORE THIS POTENTIAL DEADLY SAFTY ISSUE. I TOOK OUT AN EXTENDED WARRANTY, BUT HARLEY DAVIDSON MOTOR COMPANY DENIED THE WARRANTY CLAIM AND STATED I WOULD HAVE NEEDED TO TAKE OUT AN ADDITIONAL EXTENDED WARRANTY POLICY FOR THIS TO BE COVERED. I FEEL THIS IS A GRAVE SAFTY CONCERN WITH HARLEY DAVIDSON MOTORCYLE COMPANY AND I WILL PROBABLY SELL MY MOTORCYLE FOR THIS REASON AND DISCLOSE TO ANY FUTURE POTENTIAL BUYER THIS DEFECT MADE BY HARLEY DAVIDSON MOTOR COMPANY.Read more
Incident date: Apr 8, 2005
BOUGHT VEHICLE BRAND NEW ON 04/08/05. VEHICLE ENGINE PINGS AT NORMAL OPERATING RPM, TOOK VEHICLE TO DEALER, DEALER WAS ABLE TO HEAR NOISE BUT DID NOT KNOW HOW TO FIX, DEALER CONTACTED MANUFACTURE, THEY SENT A REPRESENTATIVE TO DRIVE THE VEHICLE, THE FACTORY REP. SAID THE SOUND WAS NORMAL DUE TO EMISSIONS. I HAVE 2 FRIENDS WHO HAVE SAME YEAR AND MODEL BIKES AND THERE BIKES DO NOT PING. I CONTACTED
... THE GENERAL MANAGER OF THE DEALERSHIP AND HARLEY DAVIDSON CUSTOMER SERVICE, THEIR RESPONSES WERE IF THE REP. SAID IT WAS NORMAL THEN IT WAS NORMAL. IF NORMAL, WHY DO OTHER BIKES NOT DO THIS, AND I KNOW THAT PINGING IS NOT GOOD FOR A ENGINE. I WOULD NEVER BE ABLE TO SELL THIS MACHINE IN THE FUTURE WITH IT PINGING LIKE THIS, I AM VERY UNHAPPY WITH THIS ANSWER, THE DEALER AND THE MANUFACTURE, I FEEL LIKE I MADE A VERY BAD DECISION IN PURCHASING THIS VEHICLE. IF THE DEALER OFFERED TEST RIDES (WHICH THEY DON'T), I NEVER WOULD HAVE BOUGHT THIS BIKE MAKING THIS NOISE.Read more
Incident date: Apr 15, 2004
DT: LAST YEAR OWNER RECEIVED A RECALL ON HARLEY DAVIDSON. THE RECALL NUMBER IWASNOT AVAILABLE. THE OWNER WENT TO DEALERSHIP, AND THEY DIDN'T HAVE THE PARTS. THE FIRST TIME HE WENT TO DEALER WAS LAST SUMMER. HE RETURNED TO THE DEALER THREE TIMES LAST YEAR. THEN OWNER GOT ANOTHER LETTER ON JULY 5 2005, BUT HAS NOT CONTACTED THE DEALERSHIP TO SEE IF THE PARTS WERE AVAILABLE. OWNER CONTACTED HARLEY DA
... VIDSON, BUT DID NOT ASK IF THERE WERE PARTS AVAILABLE. THE RECALL WAS ABOUT THE MAIN CIRCUIT BREAKER, WHICH WAS LOCATED UNDER THE SEAT. THE OWNER WILL CONTACT THE DEALER TO SEE IF THE PARTS WERE AVAILABLE. *AKRead more
Incident date: Jul 15, 2004
DT: THE CONTACT OWNS A 2002 HARLEY DAVIDSON ROAD KING. HE RECEIVED A RECALL NOTICE LAST YEAR . HE LOCATED THE DEALER SERVICE DEPARTMENT AND THEY TOLD HIM THEY DID NOT HAVE ANY PARTS AVAILABLE AT THAT TIME, AND DID NOT ANTICIPATE OF GETTING ANY PARTS. IT HAS BEEN OVER A YEAR AND HE HAS NEVER BEEN CONTACTING BY THEM, NOTIFYING HIM OF FIXING THE MOTORCYCLE. AT THE TIME HE HAD AN EXTENDED WARRANTY.
... THE RECALL NOTICE SAID IT WAS A CIRCUIT BREAKER. THE SERVICE CODE WAS 0113. THERE WAS NOT A CAMPAIGN ID NUMBER ON THE NOTICE THAT HE RECEIVED. LATER, HE RECEIVED ANOTHER RECALL NOTICE. . HE DID NOT FEEL THAT DEALERSHIP WOULD FIX MOTORCYCLE THIS YEAR SINCE THEY WOULD NOT FIX IT LAST YEAR. *AKRead more
Incident date: Apr 25, 2005
DT:CONTACT STATES HE PURCHASED A MOTORCYCLE ONLINE FROM FORT LAUDERDALE HARLEY DAVIDSON, WITH 7,571 MILES ON MOTORCYCLE. WHEN THE CONSUMER RECEIVED THE MOTORCYCLE IS HAD 36,100 MILES. THE CONSUMER HAS CONTACTED THE DEALERSHIP WHERE THE MOTORCYCLE WAS PURCHASED AND THEY SENT ADDITIONAL PAPERS WITH THE CORRECT MILEAGE. THE CONSUMER HAS TALKED WITH DEALERSHIPS IN HIS AREA AND THEY STATE THE MOTORC
... YCLE PURCHASE PRICE WAS TOO MUCH FOR THE MILEAGE THAT WAS ON THE MOTORCYCLE. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER OF THE MOTORCYCLE. OTHER IS SELECTED UNDER COMPONENT BECAUSE IT IS REGARDING MIS READING OF THE ODOMETER. *AKRead more
Incident date: Jul 6, 2005
AFTER 500 MILES, WOBBLE WAS DISCOVERED IN HANDLEBARS BETWEEN 38 TO 42 MILES PER HOUR. TAKEN TO DEALER WAS TOLD IT WAS TRAIT ON MODEL. CALLED HARLEY, THEY TOLD ME TO TAKE IT TO ANOTHER DEALER OF MY CHOICE. TOOK BACK TO DEALER WHERE PURCHASE WAS MADE. THEY ADJUSTED STEERING HEAD BEARINGS. PROBLEM SOLVE. AFTER ANOTHER 500 MILES, SAME SITUATION OCCURRED. WOBBLE IN FRONT END BETWEEN 38 TO 42 MIL
... ES PER HOURS. TOOK BIKE BACK TO DEALER, ADJUSTED STEERING HEAD BEARINGS AND GREASED FRONT END. PROBLEM SOLVED. AFTER 1,000 MILES, WOBBLE COME BACK IN HANDLER BARS BETWEEN, 38 TO 42 MILES PER HOUR. TOOK BACK TO THE DEALER. DEALER SAID THERE WAS NOTHING WRONG WITH BIKE. THAT WAS THE TRAIT OF HERITAGE SOFTAIL. THEY RODE A NEW BIKE AND IT DONE THE SAME THING. THE BIKE IS SAFE TO RIDE AND THERE IS NOTHING WRONG WITH IT. CALLED HARLEY AND THEY SAID THE DEALER SAID THERE WAS NOTHING WRONG WITH THE BIKE. I TOLD HARLEY THEY HAD FIXED THE BIKE ON TWO PREVIOUS ATTEMPTS. HARLEY SAID SOMEONE WOULD CALL ME BACK WITHIN 30 MINUTES. I CALLED GENERAL MANAGER AT THE DEALERSHIP AND HE SAID THAT HE WOULD DO EVERYTHING POSSIBLE TO FIX THE BIKE. THIS IS THE FOURTH ATTEMPT TO CORRECT THE WOBBLE IN THE FRONT END.Read more
Incident date: Jun 15, 2005
DT:THE CONSUMER PURCHASED A HARLEY DAVIDSON MOTORCYCLE FROM AN EBAY AD. HE RODE THE MOTORCYCLE FOR ABOUT A WEEK AND A HALF AND THE FRONT WHEEL LOCKED UP WHILE RIDING. THE CONSUMER HAD MILD WRECK. THE C ONSUMER REPAIRED THE MOTORCYCLE HIMSELF. AFTERWARDS, HE TOOK IT TO A HARLEY DAVIDSON THAT CONFIRMED THAT THE WHEEL BEARINGS LOCKED UP AND THE BRAKE ROTORS WERE NOT CORRECT FOR THAT MOTORCYCLE
... . NO REPAIRS WERE MADE AFTER THAT DISCOVERY. *AKRead more
Crash
1 injured
Incident date: Jun 15, 2005
DT:THE CONSUMER PURCHASED A HARLEY DAVIDSON MOTORCYCLE FROM AN EBAY AD. HE RODE THE MOTORCYCLE FOR ABOUT A WEEK AND A HALF AND THE FRONT WHEEL LOCKED UP WHILE RIDING. THE CONSUMER HAD MILD WRECK. THE C ONSUMER REPAIRED THE MOTORCYCLE HIMSELF. AFTERWARDS, HE TOOK IT TO A HARLEY DAVIDSON THAT CONFIRMED THAT THE WHEEL BEARINGS LOCKED UP AND THE BRAKE ROTORS WERE NOT CORRECT FOR THAT MOTORCYCLE
... . NO REPAIRS WERE MADE AFTER THAT DISCOVERY. *AKRead more
Crash
1 injured
Incident date: Feb 8, 2005
2005 HARLEY DAVIDSON SCREAMING EAGLE ELECTRAGLIDE, MOTORCYCLE HAS A HIGH SPEED WOBBLE. ( 70+MPH) EXHIBITED PROBLEM SINCE DELIVERY. MOTORCYCLE HAS AT TIMES TAKEN TWO FULL TRAFFIC LANES TO GET UNDER CONTROL. INVESTIGATION SHOWED STEERING HEAD BEARINGS IMPROPERLY ADJUSTED FROM FACTORY. DEALER HAS NOT BEEN ABLE TO PROPERLY ADJUST. DEALER ACKNOWLEDGES PROBLEM, FACTORY REP DOES NOT SO DEALER REFUSES TO
... WORK ON THE BIKE WITHOUT FACTORY AUTHORIZATION. LETTERS TO HARLEY DAVIDSON CEO & PRESIDENT GO UNANSWERED.Read more
Incident date: May 23, 2005
DT: 2005 HARLEY DAVIDSON WITH 37 MILES ON IT. AFTER THE OWNER LEFT WITH THE MOTORCYCLE SHE NOTICED THAT IT WAS CHOKING AND MAKING TERRIBLE NOISES WHEN THE TRANSMISSION WAS ENGAGED. THE NOISE BEING A SEVERE CLICKING IN 4TH AND 5TH GEARS. IT WA S A TERRIBLE RATTLE AND RINGING IN THE TRANSMISSION. MOTORCYCLE WAS STALLING IN THE MIDDLE OF THE ROAD. IT WOULD MAKE A NOISE AND DIE IN THE MIDDLE OF T
... HE ROAD. THE DEALERSHIP TOOK CARE OF THE STALLING, AND IT WAS NOW NOT AS BAD, BUT IS STILL STALLING/ CRACKING/RATTLING, AND RINGING WORSE. MOTORCYCLE IS IN THE SHOP FOR A SECOND TIME, AND THE DEALER HAS NOT EVEN LOOKED AT IT AS OF YET. *AKRead more
Incident date: Mar 1, 2005
DT: THE ENGINE IN THE MOTORCYCLE WAS MAKING NOISES. THE CONSUMER SPOKE WITH DEALER ON THIS MATTER AND THEY SAID THERE WAS A NEED FOR REPAIR BUT IT WOULD BE AT THE CONSUMERS EXPENSE. THIS WAS A REGULAR MAINTENANCE ITEM BUT THE FACTORY WILL NOT ACKNOWLEDGE. THE CAM CHAIN TENSIONERS WERE WEARING TOO SOON. CONSUMER MADE REPAIRS OUT OF POCKET. NO PROBLEMS SINCE THE REPAIR. *JB CAMSHAFT DRIVE/BEA
... RING WERE REPLACED. *TTRead more
Incident date: Oct 15, 2004
DT: WITHOUT WARNING THE MOTORCYCLE LOST POWER. THE HEADLIGHTS AND ALL ELECTRICAL COMPONENTS MALFUNCTIONED. DEALER HAS MOTORCYCLE NOW AND CANNOT ANYTHING WRONG WITH IT. MANUFACTURER IS WAITING TO SEE WHAT THE DEALER SAYS.*AK
Incident date: Jun 22, 2004
DT: CONTACT STATES THAT THE HARLEY DAVIDSON V-ROD IS UNSTABLE BECAUSE OF THE WIND CURRENTS AND NORMAL DRIVING SPEED. THE CONTACT HAS TALKED TO HARLEY DAVIDSON, AND THEY SUGGESTED TO HIM TO GO AND BUY SPOKED WHEELS. *AK *SC THE SOLID WHEELS CREATED TOO MUCH SURFACE AREA FOR THE LIGHT FRONT END AND THEREFORE GREATLY AFFECTED BY CROSSWINDS AND VEHICULAR TURBULENCE. *JB
Incident date: Jun 22, 2004
DT: CONTACT STATES THAT THE HARLEY DAVIDSON V-ROD IS UNSTABLE BECAUSE OF THE WIND CURRENTS AND NORMAL DRIVING SPEED. THE CONTACT HAS TALKED TO HARLEY DAVIDSON, AND THEY SUGGESTED TO HIM TO GO AND BUY SPOKED WHEELS. *AK *SC THE SOLID WHEELS CREATED TOO MUCH SURFACE AREA FOR THE LIGHT FRONT END AND THEREFORE GREATLY AFFECTED BY CROSSWINDS AND VEHICULAR TURBULENCE. *JB
Incident date: Jun 13, 2005
DT: CAM CHAIN TENSIONERS WORE OUT. IF IT GOES THROUGH ALL THE WAY THE ENGINE WILL LOCK UP. IT WILL DISINTEGRATE THE METAL PIECES WHERE THE ENGINE WILL LOCK UP. IT HAPPENS IN THE HOT WEATHER, CONSUMER HEARD EXCESSIVE ENGINE NOISE, AND WAS TOLD TO CHANGE THE TENSIONERS. CONSUMER IS CONCERNED FOR BOTH HARLEY DAVIDSON MOTORCYLCLES HE OWNS. *AK *SB
Incident date: Jun 10, 2005
STOCK HEADLIGHT WAS FITTED WITH MANUFACTURER'S OPTIONAL HEADLIGHT TRIM RING. SHORTLY AFTER PURCHASE IN JUNE 2002. EXCESSIVE HEADLIGHT MOVEMENT/VIBRATION WAS NOTICED ON 6/10/2005. UPON CLOSER INSPECTION, I FOUND THE MOUNTING BRACKET ATTACHED TO THE HEADLIGHT BUCKET WAS CRACKED 9/10TH'S ACROSS. I RODE IT VERY GINGERLY TO THE DEALER,POINTED THIS OUT, AND LEFT THE BIKE THERE FOR REPAIRS. HAD THIS F
... AILED, ESPECIALLY DURING NIGHT RIDING, IT WOULD HAVE POSED AN UNREASONABLE RISK OF ACCIDENT. IT IS AWAITING A NEW PART. I WILL BE ASKING FOR THE ORIGINAL PART UPON PICKUP FROM DEALER.Read more
Incident date: Apr 9, 2005
CRUISE CONTROL ON HARLEY DAVIDSON FLHTCUI (2004) WORKED INTERMITTENTLY. AT TIMES, THE CRUISE WOULD OPERATE NORMALLY, BUT THEN WOULD CUT OUT SUDDENLY AND WITHOUT WARNING. OR, THE CONTROL PANEL INDICATED THE CRUISE WAS ON, WHEN IN FACT IT WASN'T. 4-9-05 WAS NOT FIRST INCIDENT; THERE WERE NUMEROUS PRIOR EVENTS.
Incident date: May 1, 2005
INNER PRIMARY SEAL FAILURE LEADING TO OIL SPRAY ON TIRE AND DRIVE BELT, CAUSING UNSTABLE HANDLING AND RAPID FAILURE OF DRIVE BELT CAUSING POSSIBLE LOSS OF CONTROL
Incident date: May 28, 2005
DT: BRAKE FAILURE ON MOTORCYCLE. HYDRAULIC BRAKES HAVE PAINT ON METAL FITTINGS, AND AS THE PAINT FLAKED AWAY THE FITTINGS RUSTED, AND THE FLUID LEAKED OUT. THEN, THE BRAKES FAILED. DEALER SAID THEY DO NOT GUARANTEE BRAKES WHERE THEY USE SALT ON THE ROADS OR CLOSE TO OCEAN. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Incident date: Jun 14, 2004
DT: CONSUMER STATES: MOTOR CUTS OUT UPON ACCELERATION FROM STOP OR IF STARTING THE MOTORCYCLE AND MAKING A TURN. ALSO, IT CUTS OUT. IT MAKES A NOISE PRESSURE RELEASE OF THE AIR. *AK
Incident date: Apr 17, 2005
THE VEHICLE DIED WHILE DRIVING ALMOST CAUSING A CRASH. THIS WAS DUE TO A SHORT IN THE CHARGING SYSTEM. THE DEALER INFROMED ME THAT THEY HAVE MANY OF THESE FAILURES. THE MANUFACTURER IS NOT WILL TO STAND BEHING THE VEHICLE.
Incident date: May 10, 2005
DT: NEW HARLEY DAVIDSON WHILE DRAINING THE TRANSMISSION FOR SERVICE A PIECE WAS FOUND. TOOK TO DEALER AND DEALER CALLED MANUFACTURER. THE MANUFACTURER SAID THEY WOULD NOT PAY FOR TO FIND OUT WHAT IS WRONG WITH MOTOR CYCLE, AND THEY SAID TO DRIVE IT A FEW MORE THOUSAND MILES TO SEE WHAT HAPPENS. THE MOTOR CYCLE IS STILL UNDER WARRANTY. *NM
Incident date: Apr 19, 2005
DT: WHILE CROSSING AN INTERSECTION (TURNING LEFT) THE CONSUMER LET OUT THE CLUTCH, AND WHILE MOVING FORWARD, THE MOTORCYCLE STALLED AND FELL OVER. PREVIOUSLY, ON ANOTHER, MORE GRADUAL LEFT TURN, THE MOTORCYCLE SIMPLY "COUGHED" AND KEPT GOING. *NM
1 injured
Incident date: Apr 26, 2005
THE SOLID WHEELS ON MY 2005 HARLEY-DAVIDSON VRSCA MOTORCYCLE ARE A SAFETY HAZARD ON THE INTERSTATE HIGHWAYS WHENEVER I GET CAUGHT IN THE "WAKE" OF ANY LARGER VEHICHLES PASSING ME OR WHENVER I PASS LARGER VEHICLES AND WHENEVER THERE IS A CROSS WIND ON ANY ROAD OR HIGHWAY. THESE WHEELS (FRONT AND BACK) CATCH THE WIND AND CAUSE THE VEHICLE TO WOBBLE. ON ONE OCASSION RECENTLY, I WAS ON INTERSTATE 10
... IN TRAFFIC AND THERE WAS ALSO A CROSSWIND. IT WAS MOST DISTRESSING TO HAVE TO CONSTANTLY CORRECT FOR THE CROSS WIND AND THE TURBULENCE FROM (ESPECIALLY) S.U.V.'S & 18 WHEELER'S WHENEVER I PASSED OR WAS PASSED. THIS IS A DAILY OCCURANCE (WHEN THERE IS A CROSSWIND) OR ON THE HIGHWAY. *AKRead more
Incident date: Aug 7, 2004
HARLEY DAVIDSON 2004 FXDWG- AFTER 3 VISITS TO DEALERSHIP FOR FACTORY SERVICE- REAR WHEEL SPOKES LOOSENED TO POINT OF REAR END WOBBLING BACK AND FORTH. *AK
Incident date: Apr 10, 2005
THE TOUR PACK CRACKED IN THREE PLACES. CONSUMER DISCOVERED THE DEFECT WHILE VEHICLE WAS BEING DRIVEN WITH A PASSENGER ON BOARD. VEHICLE WAS UNABLE TO CARRY A PASSENGER AT THIS TIME. *AK
Incident date: Mar 24, 2005
PE 02-083/REAR VIEW MIRROR STEM FAILURES: THE LEFT SIDE REAR VIEW MIRROR FELL OFF WHILE DRIVING. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT ISSUE WAS COVERED UNDER A MANUFACTURER'S RECALL.*AK
Incident date: Jan 25, 2005
I PURCHASED THIS NEW 2005 HARLEY DAVIDSON ON 1/20/2005. WHILE RIDING ON THE INTERSTATE FREEWAY I ENGAGED THE CRUISE CONTROL. I ATTEMPTED TO DISENGAGE IT SO I COULD ADJUST MY SPEED. THE CONTROLS DID NOT DISENGAGE IT. I USED MY BRAKES, THOSE DID NOT DISENGAGE IT. I PULLED THE CLUTCH, THAT DID NOT DISENGAGE IT BUT THE ENGINE SPEED JUMP UP TO 6500 RPM. WHEN I RELEASED THE CLUTCH MY SPEED INCREASED TO
... AROUND 85 MPH. I TURNED OFF THE DASH SWITCH AND THAT DID NOT HAVE ANY EFFECT. I TURNED OFF THE MOTORCYCLE AND COASTED TO AN OFF RAMP. I RESTARTED THE MOTORCYCLE AND RODE TO THE DEALER. THE DEALER MECHANIC PUT THE MOTORCYCLE ON TEST EQUIPMENT AND COULD FIND NOTHING WRONG. THEN HE TOOK IT FOR A TEST RIDE. THE CRUISE LOCKED ON FOR HIM ALSO. WHEN HE GOT BACK HE WORKED ON IT SOME MORE UNTIL I NEEDED TO LEAVE AND GET BACK TO WORK. HE DISCONNECTED THE CRUISE AND I RODE HOME. I TOOK IT BACK TO THEM THE NEXT WEEK AND THEY COULD NOT FIND ANYTHING WRONG. THEY HOOKED EVERYTHING BACK UP AND SENT ME AWAY. IF I HAD BEEN IN HEAVIER TRAFFIC WHEN THIS HAPPENED IT COULD HAVE BEEN VERY SERIOUS.Read more
Incident date: Jul 26, 2004
HAPPENED 4 TIMES: LAST OCCURRENCE COULD HAVE HAD DISASTEROUS RESULTS HAD A PULL OFF NOT BEEN AVAILABLE. COMPLETE ELECTICAL FAILURE. 1ST TIME AT A STOPLIGHT. 2ND TIME IN HEAVY TRAFFIC. 3RD TIME RIDING IN LIGHT TRAFFIC. 4TH TIME ON AN INTERSTATE (I-295). HAD IT HAPPENED 10 SECONDS SOONER, I WOULD HAVE BEEN RUN OVER BY A TRUCK. AFTER 2ND TIME, TOOK THE MOTORCYCLE TO MY DEALER...HE STATED THERE WAS N
... O RECALL FOR THE 1992 FLHS AND COULD NOT DO ANY SERVICE AS A RECALL. HOWEVER, IF I WANTED TO PAY FOR IT...AND NOW, I SEE THAT THERE IS A RECALL FOR THE 1994 -1998 FLHS FOR THE VERY SAME THING. (NHTSA CAMPAIGN ID NUMBER 98V158000) ALL FOUR TIMES: AFTER ALLOWING THE MOTORCYCLE TO STAND FOR A MINITE OR TWO, THE CIRCUIT BREAKER RESET ITSELF AND THE VICHICLE STARTED AND CONTINUED ON AS IF NOTHING EVER HAPPEND. THIS RECALL SHOULD GO BACK TO 1992 OR BEFORE. *AKRead more
Incident date: Feb 9, 2005
MY 2003 HARLEY DAVIDSON CLASSIC MOTORCYCLE INTERMINTELY SHUTS DOWN WHILE IAM RIDING IT.IT HAS DONE THIS OVER THE PAST YEAR. IWAS ALMOST INVOLVED IN TWO ACCIDENTS DUE TO THIS CONDITION. HARLEY REPLACED THE MAIN BREAKER,HOWEVER THE BIKE STILL SHUTS DOWN TOTALLY WHILE RIDING.WHEN THIS HAPPNES IT IS AS IF THE IGNATION WAS SHUT DOWN OR THE BATTERY SUDDENLY REMOVED EVERYTHING DIES. I HAD IT INTO A HARLE
... Y DEALER A COUPLE OF WEEKS AGO AND THEY COULDNT FIND THE PROBLEM, IT HAPPENED AGAIN AND AGAIN I ALMOST WAS INVOLVED IN AN ACCIDENT . THE MOTORCLCLE IS IN THE HARLEY SHOP AGAIN, AND THEY ARE COMMUNICATING WITH THE FACTORY TO TRY AND RECTIFY THE PROBLEM.NOTE IAM A POLICE OFFICER IN FLORIDA AND BELEIVE ME IAM NOT EXAGERATING THE PROBLEM. IT IS A GRAVE SAFETY CONCEARN,TWO OF THE INCIDENTS HAPPNED AT NIGHT AND IWAS LEFT IN THE MIDDLE OF MOVING TRAFFIC W/OUT LIGHTS OR ENGINE POWER. THANK YOU.*AKRead more
Incident date: May 4, 2004
FRONT BRAKES MAKING A SWOOSH TYPE NOISE WHEN BRAKES ARE NOT APPLIED. FRONT AND REAR BRAKE PADS HAVE BEEN REPLACED 3 TIMES WITHIN 15000 MILES. REAR TIRE HAS HAD TO BE REPLACED 3 TIMES IN 15000 MILES DUE TO WEAR. WAS TOLD BY 3 HARLEY DAVIDON DEALERS THIS WAS COMMON DUE TO WEIGHT OF MOTORCYCLE. *AK
Incident date: May 4, 2004
FRONT BRAKES MAKING A SWOOSH TYPE NOISE WHEN BRAKES ARE NOT APPLIED. FRONT AND REAR BRAKE PADS HAVE BEEN REPLACED 3 TIMES WITHIN 15000 MILES. REAR TIRE HAS HAD TO BE REPLACED 3 TIMES IN 15000 MILES DUE TO WEAR. WAS TOLD BY 3 HARLEY DAVIDON DEALERS THIS WAS COMMON DUE TO WEIGHT OF MOTORCYCLE. *AK
Incident date: Aug 12, 2004
WHILE DOWN SHIFTING AT HIGHWAY SPEED THE MOTORCYCLE STALLED. CONSUMER RESTARTED THE MOTORCYCLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE STALLS AT ANY SPEED. THE CONSUMER STATED THAT HE HAS EXPERIENCED MULTIPLE FAILURES FROM 0 TO 2000 MILES. THE VEHICLE MAY STALL TWICE IN 30 MILES SOMETIMES MAY GO A 100 MILES BEFORE STALLING. MANUFAC
... TURER TOLD THE CONSUMER THAT THE VEHICLE IS BEHAVING NORMALLY THEREFORE REFUSES TO REPAIR. THE CONSUMER STATED THAT THE VEHICLE STALLED 6 TIMES AFTER PURCHASE ON THE WAY HOME. THE CONSUMER STATED THAT THE PROBLEM MAY COME FROM AN ILLEGAL EXHAUST SYSTEM INSTALLED BY THE MANUFACTURER. *TCRead more
Incident date: Aug 12, 2004
WHILE DOWN SHIFTING AT HIGHWAY SPEED THE MOTORCYCLE STALLED. CONSUMER RESTARTED THE MOTORCYCLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE STALLS AT ANY SPEED. THE CONSUMER STATED THAT HE HAS EXPERIENCED MULTIPLE FAILURES FROM 0 TO 2000 MILES. THE VEHICLE MAY STALL TWICE IN 30 MILES SOMETIMES MAY GO A 100 MILES BEFORE STALLING. MANUFAC
... TURER TOLD THE CONSUMER THAT THE VEHICLE IS BEHAVING NORMALLY THEREFORE REFUSES TO REPAIR. THE CONSUMER STATED THAT THE VEHICLE STALLED 6 TIMES AFTER PURCHASE ON THE WAY HOME. THE CONSUMER STATED THAT THE PROBLEM MAY COME FROM AN ILLEGAL EXHAUST SYSTEM INSTALLED BY THE MANUFACTURER. *TCRead more
Incident date: Jun 28, 2003
UNEXPECTED INTERRUPTION OF ALL ELECTRICAL POWER CAUSING ENGINE SUDDENLY TO QUIT WHILE RIDING HARLEY-DAVIDSON MOTORCYCLES. *BF RECALL CAMPAIGN: NHTSA CAMPAIGN ID NUMBER : 04V134000 THE CONSUMER SUSTAINED SERIOUS BODILY INJURIES WHEN HE CRASHED INTO A TREE ON THE SIDE OF THE ROAD. THE CONSUMER WAS NEVER GIVEN NOTICE THAT THE MOTORCYCLE MAY HAVE CONDITIONS WHEREBY THE 40 AMP MAIN CIRCUIT BREAKER
... COULD OPEN DUE TO REASONS OTHER THAN FOR WHICH IT WAS DESIGNED. *TC (LAWYER [XXX] ON BEHALF OF CLIENT [XXX]) *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
1 injured
Incident date: Jan 22, 2005
THIS IS A MODIFICATION TO COMPLAINT 10107892 WHICH HAD THE WRONG PHONE NUMBER. MY 2003 HARLEY FXDWG WAS RIDDEN TO ORANGE COUNTY HARLEY DAVIDSON AND SAT IN THE SUN FOR 1 HOUR. THE TEMP WAS 64-70. I HAD HALF A TANK OF GAS, WHICH WAS CHEVRON 91 OCT. GETTING BACK ONTO THE 405 FREEWAY AT 70 MPH THE BIKE FELT AS IF IT LACKED POWER. AFTER 30 SEC THE BIKE STARTED SPUTTERING AS IF IT WAS NOT GETTING ENOUG
... H GAS OR WAS VAPOR LOCKING CAUSING ME TO LOSE SPEED AND POWER. THIS SPUTTERING CONTINUED FOR 3-4 MILES, AFTER WHICH I COMPLETELY BACKED OFF THE THROTTLE AND JUST BARELY OPENED IT, WHICH AFTER APPROXIMATELY. 30 SEC THE BIKE REGAINED FULL POWER (GOT THE GAS IT NEEDED) AND I HAD NO MORE TROUBLE. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE FIRST TIME, APRIL 04 THE BIKE COMPLETELY STOPPED RUNNING 5-6 TIMES ON THE FREEWAY BUT STARTED AGAIN ON THE SIDE OF THE ROAD. THE SECOND TIME JULY 2004 THE BIKE SPUTTERED AND BACK FIRED. THE CAUSE ALWAYS SEEMS TO BE THE SAME, THE BIKE SITS IN THE SUN 1-2 HOURS AND THEN ACCELERATING ONTO THE FREEWAY AT A HIGH SPEED THE BIKE DOES NOT GET ENOUGH GAS AND LOSES POWER. WESTMINISTER HARLEY DAVIDSON IN CA HAS TALKED WITH THE FACTORY AND TRIED TWICE TO FIX THIS PROBLEM. I CONSIDER THIS LOSS OF POWER AT FREEWAY SPEEDS A SAFETY ISSUE WHICH COULD LEAD TO A CRASH OR DEATH. *NMRead more
Incident date: Jan 22, 2005
MY 2003 HARLEY FXDWG WAS RIDDEN TO ORANGE COUNTY HARLEY AND SAT IN THE SUN FOR 1 HOUR. THE TEMP WAS 64-70 AND I HAD HALF A TANK OF GAS, WHICH WAS CHEVRON 91 OCT. GETTING BACK ONTO THE 405 FREEWAY AT 70 MPH THE BIKE FELT AS IF IT LACKED POWER. AFTER 30 SEC THE BIKE STARTED SPUTTERING AS IF IT WASN'T GETTING ENOUGH GAS OR WAS VAPOR LOCKING CAUSING ME TO LOSE SPEED AND POWER. THIS SPUTTERING CONTI
... NUED FOR 3-4 MILES. I FINALLY COMPLETELY BACKED OF THE THROTTLE AND JUST BARELY OPENED IT, WHERE AS AFTER ABOUT 30 SEC THE BIKE REGAINED FULL POWER (GOT GAS IT NEEDED) AND I HAD NO MORE TROUBLE. THIS IS THE THIRD TIME THIS HAS HAPPENED. THE FIRST TIME, APRIL 04 THE BIKE COMPLETELY STOPPED RUNNING 5-6 TIMES ON THE FREEWAY BUT STARTED AGAIN ON THE SIDE OF THE FREEWAY. THE SECOND TIME JULY 2004 THE BIKE SPUTTERED AND BACK FIRED. THE CAUSE ALWAYS SEEMS TO BE THE SAME, IT SITS IN THE SUN 1-2 HOURS AND THEN ACCELERATING ONTO THE FREEWAY AT A HIGH SPEED THE BIKE DOES NOT GET ENOUGH GAS AND LOSES POWER. WESTMINISTER HARLEY DAVIDSON IN CA HAS TALKED WITH THE FACTORY AND TRIED TWICE ALREADY TO FIX IT. I CONSIDER THIS LOSS OF POWER AT FREEWAY SPEEDS A SAFETY ISSUE WHICH COULD LEAD TO A CRASH OR DEATH. *NMRead more
Incident date: Jul 19, 2004
THE BIKE FRAME HAS SEPARATED FROM THE BIKE. THE MANUFACTURER REPRESENTATIVE EXAMINED THE BIKE AND STATED, THEY WOULD ONLY PAINT THE BIKE. THE HARLEY DAVIDSON SPORTSTER 2004, NOT LOCATED IN THE COMPUTER.
Incident date: Oct 24, 2003
TRAVELING ALONG ON MY 2003 HARLEY DAVIDSON ROAD KING MOTOR CYCLE, LET OFF ON THE GAS AND IMMEDIATLY WENT INTO A SPEED WOBBLE. I LOST CONTROL AND CRASHED. *JB
Crash
1 injured
Incident date: Dec 1, 2004
THE BIKE WAS BUILT TO CLOSE TO THE GROUND. WHEN GOING AROUND CURVES OR TURNS, THE BOTTOM DRAGGED TO THE GROUND. *BF *SC *JB
Incident date: Jun 28, 2003
THE CONSUMER REQUESTED ASSISTANCE- TO PROVIDE RECALL LITERATURE AND INFORMATION ABOUT RECALL CAMPAIGN FOR HARLEY-DAVIDSON MOTORCYCLE. *BF *SC
Crash