Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 4,224 complaints for HARLEY-DAVIDSON
HARLEY-DAVIDSON
FLSTC
(2007) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jul 21, 2008
Incident date: Jun 14, 2007
EXCESSIVE ENGINE HEAT MAKES MOTORCYCLE UNDRIVABLE AT SLOW SPEEDS. HEAT LITERALLY CAUSES RED SKIN ON BACK SIDE OF UPPER THIGH (FIRST DEGREE BURNS). HARLEY DAVIDSON IS AWARE OF THIS PROBLEM, YET DOES NOT EVEN OFFER AN AFTERMARKET FIX. *TR
HARLEY-DAVIDSON
ROAD KING
(1999) - POWER TRAIN:DRIVELINE
Jul 21, 2008
Incident date: Jul 12, 2008
NAME: GERARD BU 973 802 2644 HD REFERENCE # 880109 I HAVE A HD ROAD KING 1999. IT WAS A KNOW DEFECT ON THE CAM BEARINGS OF THIS YEAR AND THERE WAS EVEN A RECALL BUT I NEVER RECEIVED NOTIFICATION BY MAIL OR ANYTHING. AFTER 6K MILES THE CAM BROKE WHICH COULD LEAD TO EXTENSIVE DAMAGE AND EXPENSES. HD SAID THAT THEY (JOHN AT HD MILWAUKEE) HAD A GRACE PERIOD OF ONLY 5 YEARS SO IT IS TOO LATE. AND TH... Read more
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jul 20, 2008
Incident date: Jul 17, 2008
THE MOTORCYCLE JUST STOPPED RUNNING. FUEL TANK WAS FULL BUT NO FUEL WAS GETTING TO THE ENGINE. LEFT ME STRANDED. WOULD NOT START AND HAD TO BE TOWED TO THE DEALER. THIS IS WHAT HAPPENED TO ME. HTTP://WWW.HDFORUMS.COM/M_3599675/TM.HTM. *TR
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jul 20, 2008
Incident date: Jul 16, 2008
AIT APROX 1,800 MILES, MY 2008 HARLEY DAVIDSON FLHTC EXPERIENCED A FAILURE OF THE FUEL FILTER SHELL WHILE I WAS RIDING THE MOTORCYCLE. I WAS EXITING INTERSTATE 65 SOUTH IN BRENTWOOD, TN AND UPON ATTEMPTING TO ACCELERATE FROM THE EXIT, I WAS ALMOST HIT FROM BEHIND BY A CAR. THE MOTORCYCLE GAVE NO WARNING/INDICATION OF A PROBLEM. UPON ATTEMPTING TROUGH THE EXIT RAMP. THE BIKE SPUTTERED AND ALMOST... Read more
HARLEY-DAVIDSON
FLHP
(2007) - ENGINE AND ENGINE COOLING:ENGINE
Jul 17, 2008
Incident date: Jul 1, 2008
TL*THE CONTACT OWNS A 2007 CHUNFENG HOLDING GROUP TORINO SCOOTER (NA). WHENEVER THE CONTACT DOES NOT USE THE SCOOTER FOR 24 HOURS, THE BATTERY BECOMES COMPLETELY DRAINED. WHILE DRIVING AT ANY SPEED, THE VEHICLE STOPS ACCELERATING AND IMMEDIATELY SHUTS OFF. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN AND EVER SINCE IT WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE ... Read more
HARLEY-DAVIDSON
FLHP
(2007) - ELECTRICAL SYSTEM
Jul 17, 2008
Incident date: Jul 1, 2008
TL*THE CONTACT OWNS A 2007 CHUNFENG HOLDING GROUP TORINO SCOOTER (NA). WHENEVER THE CONTACT DOES NOT USE THE SCOOTER FOR 24 HOURS, THE BATTERY BECOMES COMPLETELY DRAINED. WHILE DRIVING AT ANY SPEED, THE VEHICLE STOPS ACCELERATING AND IMMEDIATELY SHUTS OFF. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN AND EVER SINCE IT WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE ... Read more
HARLEY-DAVIDSON
FLHTCUI
(2006) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jul 15, 2008
Incident date: Jun 27, 2008
INNER CAM BEARING FAILED ON MY 2006 HARLEY DAVIDSON ULTRA CLASSIC. THE MOTOR HAD TO BE COMPLETELY REBUILT INCLUDING NEW BEARINGS, OIL PUMP, CAMSHAFTS. CAM COVER AND ALL GASKETS. *TR
HARLEY-DAVIDSON
FLHTCU
(2008) - SERVICE BRAKES, HYDRAULIC
Jul 9, 2008
Incident date: Jan 1, 1901
2008 HARLEY DAVIDSON FLHTCU ELECTRA GLIDE ULTRA CLASSIC MOTORCYCLE HAS A BRAKE PROBLEM. CONSUMER STATES THAT THE REAR BRAKES ARE MAKING A SCREAMING NOISE. *NJ THE DEALER CLEANED THE PADS WITHOUT REMOVING THEM WITH BRAKE CLEAN. THE DEALER THEN REPLACED THE PAD PINS, BUT THE PROBLEM RETURNED 10 MILES LATER. *JB
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jul 8, 2008
Incident date: Jul 6, 2008
ON SUNDAY JULY 6 2008 I WAS TRAVELING SOUTHBOUND ON INTERSTATE 95 AROUND PORT ST LUCY IN THE MIDDLE LANE AT ABOUT 70 MPH WHEN MY 2008 FLHTCU JUST DIED FOR NO APPARENT REASON FORTUNATELY I WAS ABLE TO MAKE IT OVER TO THE SHOULDER OF THE ROAD WITHOUT INCIDENT I DID A SEARCH OF THIS SORT OF PROBLEM AND FOUND MANY SIMILAR ONES BUT WITH NO RECALL NOTICE FROM HARLEY DAVIDSON ,I DID BRING IT TO THE DEALE... Read more
HARLEY-DAVIDSON
FXDWG
(2008) - ENGINE AND ENGINE COOLING:ENGINE
Jul 6, 2008
Incident date: Jul 6, 2008
I RECEIVED FIRST DEGREE BURNS TO MY THIGHS. THIS ENGINE IS KNOWN TO BE A PROBLEM WITH BEING HOT AS I FOUND OUT AFTER I PURCHASED THE MOTORCYCLE. I WAS STUCK IN TRAFFIC, DUE TO AN AUTO ACCIDENT. WHILE MOVING AT A SLOW SPEED OR STOPPED THIS ENGINE GETS HUNDREDS HOTTER THAN NORMAL OPERATION. *TR
1 injured
HARLEY-DAVIDSON
FXD
(2008) - FUEL SYSTEM, OTHER
Jul 1, 2008
Incident date: Jun 25, 2008
FUEL PUMP ON 2008 HARLEY ULTRA CLASSIC CAUSED PIPES TO GET SO HOT ( GLOWING RED )WHEN I CHECKED OIL LEVEL THE RAG I WAS USING CAUGHT ON FIRE. ALSO THE PIPES ARE NOW REALLY DISCOLORED AND HARLEY WON'T REPLACE THEM BACK TO ORIGINAL CONDITION. THEY WON'T EVEN CHANGE THE OIL THAT I'M SURE WAS BROKEN DOWN BY THE HEAT. *TR
Fire
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jun 30, 2008
Incident date: Jun 30, 2008
ENGINE ALMOST DIED WHILE PULLING OUT INTO RUSH HOUR TRAFFIC. REAL BAD MIS-FIRE WITH SPITTING AND SPUTTERING. TOOK TO SHOP AND WAS TOLD THAT IT HAS A CRACKED FUEL LINE FITTING. I READ A FORUM AND LEARNED THAT THIS IS A SERIOUS PROBLEM AND THERE IS NO SAFETY RECALL. THIS COULD POTENTIALLY CAUSE A DEATH. MY HARLEY DAVIDSON ROAD KING CLASSIC IS AN 2008 MODEL THAT I HAVE HAS LESS THAN A MONTH AND HAVE ... Read more
HARLEY-DAVIDSON
XL1200N
(2007) - ELECTRICAL SYSTEM
Jun 30, 2008
Incident date: Apr 6, 2008
TL*THE CONTACT OWNS A 2007 HARLEY DAVIDSON XL1200 NIGHTSTER. THE CONTACT STATED THAT HE WAS EXPERIENCING ELECTRICAL SYSTEM FAILURE. HE STATED THAT HIS TURN SIGNALS WOULD FUNCTION PROPERLY BUT, WHEN HE ATTEMPTED TO BRAKE, THE TURN SIGNALS WOULD DEACTIVATE. THE REAR TIRE WIRES WERE RUNNING UNDERNEATH THE FENDER AND CUT THE WIRES. THE CONTACT CONSULTED THE DEALER AND THEY UNSUCCESSFULLY ATTEMPTED... Read more
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jun 29, 2008
Incident date: Jun 28, 2008
FUEL PUMP AND/OR LINES INTERNAL TO FUEL TANK FAIL AND CAUSE VEHICLE TO RUN POORLY OR EVEN DIE OUT AND FAIL TO RESTART. *TR
HARLEY-DAVIDSON
FXDWG
(2008) - FUEL SYSTEM, GASOLINE
Jun 27, 2008
Incident date: Jun 27, 2008
WHILE RIDING IN HEAVY MORNING TRAFFIC IN HOUSTON TX. MOTORCYCLE BEGINS TO DISPLAY LOSS OF FUEL SYMPTOMS AND QUIT RUNNING ALMOST CAUSING SEVER ACCIDENT. I WAS ABLE TO GET THE BIKE TO THE SHOULDER OF THE FREEWAY. WHERE I WAS ABLE TO RESTART AND LIMP THE BIKE A FEW BLOCKS THEN IT HAD TO BE TOWED BACK TO THE DEALER. BIKE HAD A BUILD DATE OF 9/07 IT WAS PURCHASED 6/08. HARLEY DAVIDSON HAS KNOWN ABOUT T... Read more
HARLEY-DAVIDSON
FXDL
(2008) - FUEL SYSTEM, GASOLINE
Jun 26, 2008
Incident date: Jun 26, 2008
REPORTEDLY, A NUMBER OF 2008 TOURING HARLEY DAVIDSON MOTORCYCLE OWNERS ARE COMPLAINING ABOUT A DEFECTIVE FUEL PUMP PART THAT CAUSES THE MOTORCYCLE TO STOP PUMPING FUEL AND STOPPING ABRUPTLY. THIS ISSUE IS KNOWN BY HARLEY DAVIDSON (PART #62229-08) AND IS BEING REPLACED BY AN IMPROVED PART (#62229-08A) THAT IS NOT DEFECTIVE. I AM CONCERNED FOR MY SAFETY AS I COMMUTE 100+ MILES DAILY ON MY MOTORCYC... Read more
HARLEY-DAVIDSON
FLHTCU
(2007) - POWER TRAIN:MANUAL TRANSMISSION
Jun 24, 2008
Incident date: Mar 24, 2008
TRANSMISSION WILL NOT SHIFT OUT OF 2ND GEAR (UP TO 3ED GEAR OR DOWN TO N) . TRANSMISSION WILL POP OUT OF 6YH GEAR BACK INTO 5TH GEAR AT HIGHWAY SPEEDS. AM AFRAID THE TRANSMISSION WILL LOCK UP CAUSING THE REAR WHEEL TO LOCK AND CAUSE AN ACCIDENT. *TR
HARLEY-DAVIDSON
FLHTCU
(2008) - FUEL SYSTEM, GASOLINE
Jun 24, 2008
Incident date: Jun 21, 2008
FUEL FILTER HOUSING INSIDE GAS TANK. FAULTY HOUSING BREAKS. *TR
HARLEY-DAVIDSON
FXD
(2008) - SERVICE BRAKES, HYDRAULIC
Jun 24, 2008
Incident date: May 30, 2008
REAR BRAKES SQUEAL ON BRAND NEW 2008 HARLEY DAVIDSON FLHTC: VEHICLE CHOICES WERE NOT SUFFICIENT TO LIST THIS MODEL. *TR
HARLEY-DAVIDSON
FXDL
(2008) - FUEL SYSTEM, GASOLINE
Jun 23, 2008
Incident date: Jun 15, 2008
2008 HARLEY-DAVIDSON STREET GLIDE W/3,893 MILES. ON SUNDAY, JUNE 15TH ABOUT 40 MILES FROM HOME MY BIKE STARTED JERKING AROUND AND ACTING AS IF I SLAMMED THE BRAKES ON. I COULD TELL IT WAS A FUEL ISSUE OF SOME SORT. WITH HELP FROM FRIENDS AND 3 HOURS LATER WE MANAGED TO LIMP IT HOME BY SHUTTING IT DOWN AND REFIRING WHEN IT WAS STARVING FOR FUEL. THE DEFECTIVE PART IS THE FUEL FILTER BRACKET THAT HA... Read more
HARLEY-DAVIDSON
XL883C
(2004) - ENGINE AND ENGINE COOLING
Jun 22, 2008
Incident date: Jun 22, 2008
THE MOTORCYCLE SPUTTERS OFF IDLE LEAVING THE MOTORCYCLE UNABLE TO MOVE OUT OF THE WAY OF ONCOMING TRAFFIC. THIS POSES A SERIOUS SAFETY ISSUE TO THE RIDER AS THE MOTORCYCLE WILL STOP FORWARD MOTION. REPLACEMENT OF THE CRANK POSITION SENSOR SOLVES THIS PROBLEM. *TR
HARLEY-DAVIDSON
FLHTCU
(2007) - STRUCTURE:FRAME AND MEMBERS
Jun 20, 2008
Incident date: May 31, 2008
TL*THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLHTCU. WHILE THE CONTACT WAS RIDING APPROXIMATELY 25 MPH, WITH HIS SPOUSE ON THE BACK OF THE BIKE AND HER FOOT ON THE FOOT BOARD, THE FOOT BOARD DETACHED FROM THE BIKE AND FELL TO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT A BOLT FELL OFF INSIDE THE FRAME. THERE WERE NO INJURIES. THE CURRENT MILEAGE WAS 4,624 AND FAILURE MIL... Read more
HARLEY-DAVIDSON
FLHTCUI
(2002) - ELECTRICAL SYSTEM
Jun 20, 2008
Incident date: Jun 20, 2008
MOTORCYCLE QUITS WHILE RIDING. CIRCUIT BREAKER WAS RECALLED AND REPLACED IN JUNE, 2008. ON A RIDE WITH THE MOTORCYCLE ON 6/20/2008. THE MOTORCYCLE LOST ALL POWER, ENGINE AND ELECTRICAL, WHILE RIDING IN TRAFFIC. RESULT COULD HAVE BEEN CATASTROPHIC SINCE BRAKE LIGHTS AND EMERGENCY SIGNALS DO NOT FUNCTION WITHOUT ELECTRICAL POWER. GOT TO SIDE OF ROAD AND AFTER A MINUTE OR TWO, THE POWER IS RESTO... Read more
HARLEY-DAVIDSON
FLHTCUI
(2002) - EXTERIOR LIGHTING
Jun 20, 2008
Incident date: Jun 20, 2008
MOTORCYCLE QUITS WHILE RIDING. CIRCUIT BREAKER WAS RECALLED AND REPLACED IN JUNE, 2008. ON A RIDE WITH THE MOTORCYCLE ON 6/20/2008. THE MOTORCYCLE LOST ALL POWER, ENGINE AND ELECTRICAL, WHILE RIDING IN TRAFFIC. RESULT COULD HAVE BEEN CATASTROPHIC SINCE BRAKE LIGHTS AND EMERGENCY SIGNALS DO NOT FUNCTION WITHOUT ELECTRICAL POWER. GOT TO SIDE OF ROAD AND AFTER A MINUTE OR TWO, THE POWER IS RESTO... Read more
HARLEY-DAVIDSON
FXD
(2008) - FUEL SYSTEM, GASOLINE
Jun 20, 2008
Incident date: Jun 5, 2008
THE "TOP PLATE ASSEMBLY" PART # 75076-08 ON MY 2008 HARLEY DAVIDSON ROAD KING CLASSIC FAILED. THE FUEL FILTER HOUSING IN THIS ASSEMBLY CRACKED AND THE MOTORCYCLE SUDDENLY AND ABRUPTLY LOST POWER IN TRAFFIC. THIS VEHICLE HAS APPROXIMATELY 2,100 MILES AND 9 MONTHS OF USE SINCE NEW. THERE HAVE BEEN MANY INSTANCES OF THIS DOCUMENTED ON THE "HD FORUMS" WEBSITE. THIS DEFECTIVE PART HAS THE POTENTIAL ... Read more
HARLEY-DAVIDSON
FXDC
(2008) - FUEL SYSTEM, GASOLINE
Jun 20, 2008
Incident date: Jun 13, 2008
2008 HARLEY DAVIDSON MOTORCYCLES. THE PLASTIC FUEL FILTER HOUSING HAS PLASTIC LATCHES THAT ATTACH IT TO THE FUEL PUMP AND THE LATCHES ARE BREAKING ON HUNDREDS OF 2008 MOTORCYCLES, TO THE POINT THE PART HAS BEEN ON BACKORDER FOR QUITE SOME TIME NOW. I HAVE A 2008 FLHX 105 ANNIVERSARY STREET GLIDE, WHICH IS NOT LISTED IN YOUR DROP DOWN FOR VEHICLE MODEL... WHEN THE PART FAILS THE ENGINE IMMEDIATELY ... Read more
HARLEY-DAVIDSON
FXDC
(2008) - FUEL SYSTEM, OTHER
Jun 20, 2008
Incident date: Jun 13, 2008
2008 HARLEY DAVIDSON MOTORCYCLES. THE PLASTIC FUEL FILTER HOUSING HAS PLASTIC LATCHES THAT ATTACH IT TO THE FUEL PUMP AND THE LATCHES ARE BREAKING ON HUNDREDS OF 2008 MOTORCYCLES, TO THE POINT THE PART HAS BEEN ON BACKORDER FOR QUITE SOME TIME NOW. I HAVE A 2008 FLHX 105 ANNIVERSARY STREET GLIDE, WHICH IS NOT LISTED IN YOUR DROP DOWN FOR VEHICLE MODEL... WHEN THE PART FAILS THE ENGINE IMMEDIATELY ... Read more
HARLEY-DAVIDSON
FLHTC
(2003) - EQUIPMENT
Jun 19, 2008
Incident date: Mar 16, 2003
TL*THE CONTACT OWNS A 2003 HARLEY DAVIDSON FLHTC. THE MOTORCYCLE HAS A DETACHABLE BACKREST THAT KEEPS THE PASSENGER ON THE BIKE. THERE ARE TWO BARS ON THE LEFT AND RIGHT THAT KEEP THE BACKREST IN PLACE. WHILE RIDING APPROXIMATELY 25 MPH, THE TWO SIDE UPRIGHT BARS RANDOMLY FAILED AND CAUSED THE BACKREST TO COME OUT OF PLACE. THE CONTACT CALLED THE MANUFACTURER AND HARLEY DAVIDSON SENT A REPLACE... Read more
1 injured
HARLEY-DAVIDSON
FLHTC
(2003) - STRUCTURE
Jun 19, 2008
Incident date: Mar 16, 2003
TL*THE CONTACT OWNS A 2003 HARLEY DAVIDSON FLHTC. THE MOTORCYCLE HAS A DETACHABLE BACKREST THAT KEEPS THE PASSENGER ON THE BIKE. THERE ARE TWO BARS ON THE LEFT AND RIGHT THAT KEEP THE BACKREST IN PLACE. WHILE RIDING APPROXIMATELY 25 MPH, THE TWO SIDE UPRIGHT BARS RANDOMLY FAILED AND CAUSED THE BACKREST TO COME OUT OF PLACE. THE CONTACT CALLED THE MANUFACTURER AND HARLEY DAVIDSON SENT A REPLACE... Read more
1 injured
HARLEY-DAVIDSON
FXST
(2006) - STRUCTURE
Jun 18, 2008
Incident date: Jun 1, 2008
THE ROTOR ON MY 2006 HARLEY DAVIDSON DYNA STREET BOB, WAS BOLTED ON. THE BOLTS STRIPPED AND DESTROYED THE ROTOR AND STATER, CAUSING WHAT COULD HAVE BEEN AN EXTREME ACCIDENT. IT CAUSED THE BIKE TO SHUT DOWN. HARLEY DAVIDSON HAS OBVIOUSLY RECOGNIZED THIS AS A FLAW SINCE THE NEW ROTOR IS WELDED NOT BOLTED BUT NEVER ISSUED A RECALL. I FEEL THIS SHOULD BE RECALLED SINCE IT IS A MANUFACTURER DEFECT. NOT... Read more
HARLEY-DAVIDSON
FLHTC
(2008) - ENGINE AND ENGINE COOLING
Jun 11, 2008
Incident date: Mar 22, 2008
TL*THE CONTACT OWNS A 2008 HARLEY DAVIDSON FLHTC. THE CONTACT STATED THAT THE VEHICLE IDLED IRREGULARLY. THE FAILURE WAS INTERMITTENT AND OCCURRED WHILE RIDING AT 60 MPH. IF HE TOUCHED THE THROTTLE WHEN THE IGNITION WAS OFF OR WHEN JUST STARTING THE VEHICLE, THE IRREGULAR IDLING WOULD BEGIN. THE NEXT TIME HE WOULD START THE VEHICLE, THE RPM'S WOULD OCCASIONALLY INCREASE TO 2,000 RPM'S OR HIGHE... Read more
HARLEY-DAVIDSON
FLHTCU
(2008) - FUEL SYSTEM, OTHER
Jun 11, 2008
Incident date: May 24, 2008
THROTTLE ACCELERATES ON IT'S OWN. TOOK IT TO DEALER ON MAY 30TH TO REPAIR. WAS TOLD THAT HARLEY IS WORKING ON A FIX. WHEN IN TIGHT TURN IF BIKE ACCELERATES LOSS OF CONTROL AND LIFE CAN OCCUR. *TR
HARLEY-DAVIDSON
FLHRI
(2000) - FUEL SYSTEM, GASOLINE
Jun 10, 2008
Incident date: Jun 8, 2008
MAJOR FUEL LEAK FROM QUICK CONNECT CHECK VALVE ADAPTOR ON FUEL TANK AT THE FUEL HOSE CONNECTION. MANUFACTURER SUGGESTION FOR REPAIR IS TO REPLACE CHECK VALVE AND FUEL HOSES, 2 EACH. *TR
HARLEY-DAVIDSON
FXDCI
(2006) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Jun 6, 2008
Incident date: Jul 12, 2006
TL*THE CONTACT OWNS A 2006 HARLEY DAVIDSON FXDCI. THE CONTACT PURCHASED THE VEHICLE AT AN AUTHORIZED DEALER AND WAS UNAWARE THAT IT WAS NOT EPA CERTIFIED. WHEN THE VEHICLE IS STARTED, THE MUFFLER MAKES A VERY LOUD NOISE. THE BAFFLES ARE ALSO LOOSENING, WHICH ARE PART OF THE MUFFLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE OCCASIONS FOR THIS FAILURE TO BE REPAIRED. THE MECHANIC ... Read more
HARLEY-DAVIDSON
FLHTC
(2007) - ENGINE AND ENGINE COOLING
Jun 5, 2008
Incident date: May 31, 2008
MY 2007 FLHTC HARLEY DAVIDSON HAS BEEN A LEMON SINCE I BOUGHT IT IN 2007. THE BIKE ALWAYS RUNS HOT DUE TO THE FACT THERE IS NO OIL PRESSURE AT TIMES. THE CPK UNIT WENT OUT AND LEAKED OIL EVERYWHERE AFTER ONE MONTH. THE FRONT PART OF THIS UNIT, WHICH WAS INSIDE THE MOTOR, WAS DAMAGED. THE DEALERSHIP SAID SOMETHING HAD TO HAVE HIT IT. INSTEAD OF TEARING DOWN THE MOTOR TO FIND OUT WHAT HIT IT THEY JU... Read more
HARLEY-DAVIDSON
FXDC
(2007) - TIRES
May 31, 2008
Incident date: May 25, 2008
WHILE ATTEMPTING TO NEGOTIATE A CURVE, THE DRIVER LOST CONTROL LEAVING ROADWAY. THIS WAS THE FIRST TIME IT HAD HAPPEN. THE INSURANCE COMPANY DECLARED THE BIKE AS A TOTAL LOST WITH INJURIES TO THE DIVER AS WELL. THERE WAS NOTHING DONE TO CORRECT THE PROBLEM SINCE, THE DRIVER WAS NOT AWARE OF ANY RECALL AT THE TIME NOR WAS INFORMED OF SUCH RECALL BY THE MANUFACTURER. I FOUND OUT ABOUT THE RECALL BY ... Read more
Crash
1 injured
HARLEY-DAVIDSON
FXD
(2008) - FUEL SYSTEM, OTHER
May 30, 2008
Incident date: May 7, 2008
UNCONTROLLABLE IDLE, HARLEY DAVIDSON FLY BY WIRE THROTTLE. IDLE INTERMITTENTLY WILL GO ABOVE 1800 RPM. A FACTORY KNOWN ISSUE WITH NO PERMANENT REPAIR OR REPLACEMENT. I HAVE HAD THIS BIKE 2 MONTHS NOW IT IT HAS HAPPENED AT LEAST 8 TIMES. DEALERSHIP SAID IT WAS HOW I TURNED MY BIKE OFF. THEY SAID TO TURN THE IGNITION ON AND OFF 2-3 TIMES TO RESET THE THROTTLE POSITION PROBLEM IS IN THE FLY BY WIR... Read more
HARLEY-DAVIDSON
SPORTSTER 1200R
(2004) - SERVICE BRAKES, HYDRAULIC
May 28, 2008
Incident date: Mar 30, 2008
TL*THE CONTACT OWNED A 2004 HARLEY DAVIDSON SPORTSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT APPLIED THE BRAKE TO SLOW DOWN, BUT THE BRAKES LOCKED AND NEVER UNLOCKED. THE VEHICLE SLID TO A STOP ON ITS SIDE AND THE CONTACT SUSTAINED INJURIES. THE MOTORCYCLE WAS SEVERELY DAMAGED. THERE WAS NO POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 13,400. UPDATED 07/08/08. *BF UPD... Read more
Crash
1 injured
HARLEY-DAVIDSON
FLHTCUI
(2003) - ENGINE AND ENGINE COOLING
May 21, 2008
Incident date: Apr 19, 2006
SPEEDOMETER GOES TO ZERO REGARDLESS OF VEHICLE SPEED, ENGINE IDLE CONTROL DEGRADES. PROBLEM SEEM TO BE GREATER DURING HOT WEATHER. HAVE SEEN SIMILAR COMPLAINTS FROM OTHER RIDERS WITH SIMILAR EQUIPMENT. *TR
HARLEY-DAVIDSON
FLHTCUI
(2003) - ELECTRICAL SYSTEM
May 21, 2008
Incident date: Apr 19, 2006
SPEEDOMETER GOES TO ZERO REGARDLESS OF VEHICLE SPEED, ENGINE IDLE CONTROL DEGRADES. PROBLEM SEEM TO BE GREATER DURING HOT WEATHER. HAVE SEEN SIMILAR COMPLAINTS FROM OTHER RIDERS WITH SIMILAR EQUIPMENT. *TR
HARLEY-DAVIDSON
FLHTPI
(2006) - SERVICE BRAKES, HYDRAULIC
May 15, 2008
Incident date: Mar 11, 2008
I'M NOT SURE IF THIS IS THE RIGHT SECTION TO POST THIS, BUT I'LL TRY IT ANY WAY. I RECEIVED A LETTER FROM HARLEY-DAVIDSON DATED 3/11/08. IT WAS ABOUT A RECALL CONCERNING ABS BRAKES. I MADE AN APPOINTMENT FOR THE FOLLOWING MONTH 4/12/08. I TOOK THE BIKE IN AND WAS TOLD THAT THE PARTS WERE ON BACK ORDER. ON 4/25/08 I CALLED HARLEY DAVIDSON 1-414-343-4056 AND WAS TOLD THAT THEY WERE WAITING ON A VE... Read more
HARLEY-DAVIDSON
FLHRCI
(1999) - FUEL SYSTEM, GASOLINE
May 11, 2008
Incident date: May 1, 2008
AFTER STORAGE MY HARLEY WAS HARD STARTING. AFTER SOME FRESH GAS THE BIKE BEGAN TO RUN. MAYBE A MONTH AFTER THIS GAS BEGAN SQUIRTING OUT OF THE TANK WHERE THE FUEL LINE AND THE RETURN LINE ARE ATTACHED. I SHUT DOWN THE ENGINE, CLEANED UP THE GAS AND REPEATED THE STARTUP. SAME THING. AS THE BIKE WAS JUST STARTED I DID NOT GET GASOLINE ON ME, ONLY ON THE ENGINE, TRANSMISSION AND RUNNING BOARD. ... Read more
HARLEY-DAVIDSON
ROAD KING
(2001) - WHEELS:RIM
May 7, 2008
Incident date: May 5, 2008
TL*THE CONTACT OWNS A 2000 (NA) HARLEY DAVIDSON ROAD KING CLASSIC. WHILE BACKING THE VEHICLE OUT OF THE GARAGE, THE CONTACT NOTICED A CRACK THAT WAS APPROXIMATELY 8 INCHES LONG IN THE RIM OF THE REAR TIRE. THE CONTACT DID NOT NOTICE ANY DIFFERENCE IN DRIVING THE VEHICLE PRIOR TO NOTICING THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 70,000... Read more
HARLEY-DAVIDSON
FLHTCU
(2007) - STRUCTURE:BODY
May 6, 2008
Incident date: Nov 3, 2007
TL*THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLHTCU. WHILE DRIVING 65 MPH AND GREATER AROUND THE CORNERS, THE VEHICLE BEGAN TO WOBBLE FROM SIDE TO SIDE. AS A RESULT, THE CONTACT LOST CONTROL MOMENTARILY. THE VEHICLE STOPS WOBBLING ONCE THE VEHICLE SLOWS DOWN CONSIDERABLY. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL EXISTS. THE CURRENT MILEAGE WAS 3,834 AND FAILURE MILEAG... Read more
HARLEY-DAVIDSON
FXDL
(2008) - ENGINE AND ENGINE COOLING
May 6, 2008
Incident date: May 3, 2008
UNCONTROLLABLE IDLE, HARLEY DAVIDSON FLY BY WIRE THROTTLE. IDLE INTERMITTENTLY WILL GO ABOVE 1800 RPM. A FACTORY KNOWN ISSUE WITH NO PERMANENT REPAIR OR REPLACEMENT. I JUST BOUGHT A NEW HARLEY AND HAVE EXPERIENCED THIS 2 TIMES BOTH TIMES THE DEALER EXPERIENCED THE PROBLEM AS WELL..SAID IT WAS FIXED AND SENT ME ON MY WAY. ONLY FOR THE HIGH RPM ISSUE TO RETURN. CALLED HARLEY TECHLINE AND WAS T... Read more
HARLEY-DAVIDSON
DYNA
(2006) - ENGINE AND ENGINE COOLING
May 5, 2008
Incident date: Apr 26, 2008
TL*THE CONTACT OWNS A 2006 HARLEY DAVIDSON DYNA WIDE GLIDE. WHILE DRIVING 25 MPH UPHILL, THE BOLTS BEGAN TO CLANK IN THE ENGINE. THE VEHICLE BEGAN TO HESITATE AND THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND SHUT OFF THE ENGINE. THE VEHICLE WAS ABLE TO BE RESTARTED A FEW MINUTES LATER, BUT THE NOISE GREW LOUDER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE FAILURE WAS ONGOING ... Read more
HARLEY-DAVIDSON
XL1200C
(2006) - POWER TRAIN:CLUTCH ASSEMBLY
May 4, 2008
Incident date: May 4, 2007
MY HARLEY DAVIDSON MOTORCYCLE WAS IN FOR SERVICE FOR A CLUTCH REPLACEMENT AND REPAIR AT WILDFIRE HARLEY DAVIDSON IN VILLA PARK IL.. AFTER A DISPUTE WITH DAMAGE THAT OCCURRED TO THE MOTORCYCLE DURING ITS SERVICE PERIOD I WENT TO PICK UP THE BIKE TO TAKE IT TO ANOTHER DEALER FOR PROPER REPAIRS AND A SECOND OPINION. UPON LEAVING THE PARKING LOT THE GEAR SHIFT FOOT CONTROL LEVER FELL OFF AND I ALMOST ... Read more
HARLEY-DAVIDSON
ROAD KING
(2002) - FUEL SYSTEM, GASOLINE:DELIVERY
Apr 21, 2008
Incident date: Apr 19, 2008
TL*THE CONTACT OWNS A 2002 HARLEY DAVIDSON ROAD KING. WHILE DRIVING 35 MPH, THE SEAL FRACTURED IN THE QUICK DISC, WHICH CONNECTS THE FUEL LINE FROM THE GAS TANK TO THE FUEL INJECTOR MANIFOLD. THE FAILURE CAUSED FUEL TO SPRAY OVER EVERYTHING, INCLUDING THE CONTACT'S PANTS LEG, EXHAUST, AND ENGINE BLOCK. HE TURNED OFF THE VEHICLE. THE DEALER HAS NOT YET INSPECTED THE VEHICLE. THE CURRENT AND FA... Read more
HARLEY-DAVIDSON
VRSCSE
(2005) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Apr 20, 2008
Incident date: Apr 19, 2008
AFTER TAKING A 65 MILE RIDE I STOPPED AT A GAS STATION NEAR MY HOME TO FILL IT UP. I ALWAYS FILL IT UP BEFORE I PUT IT AWAY. THE TANK WAS ABOUT HALF FULL. AS I TOOK THE GAS CAP OFF THE VACUUM ESCAPED AS USUAL. I SET THE GAS CAP DOWN AND STARTED TO REACH FOR THE GAS PUMP WHEN GAS ERUPTED LIKE A FOUNTAIN SHOOTING UP TWO FEET AND SPRAYING GASOLINE ALL OVER ME, THE GAS PUMP, THE BIKE AND EVERYWHERE FO... Read more
HARLEY-DAVIDSON
FXSTC
(2008) - SUSPENSION:REAR
Apr 14, 2008
Incident date: Sep 6, 2007
TL*THE CONTACT OWNS A 2008 HARLEY DAVIDSON FXSTC MOTORCYCLE. THE BODY OF THE VEHICLE IS SCRAPED WHEN MAKING TURNS. THE FAILURE OCCURS AT BOTH HIGHWAY SPEEDS AND DURING CITY DRIVING, PARTICULARLY ON THE SIDE WHERE THE MUFFLER IS LOCATED. THE CONTACT HAS ALMOST BEEN CLIPPED OVER ON SEVERAL OCCASIONS, AND HAS HAD TO RIDE BELOW THE POSTED SPEED LIMITS. THE SUSPENSION HAS SETTLED AND THE PROBLEM HA... Read more